My Laptop won't recognise my iPod to sync.

My laptop recognises my phone up until it says Welcome to windows then it cuts off.
My iPod is recognised all the time but my iPhone isn't.
It charges on a wall mains.
My anti virus is Avast? And the majority of 3rd party programmes got disabled.
I have reset the phone amongst everything else.
Anyone have any ideas?

Disable a/v software and turn off the Firewall on your PC.
Disable antivirus software
Turn-Windows-Firewall-on-or-off
See if that helps. If not...
iOS: Device not recognized in iTunes for Windows

Similar Messages

  • My laptop won't recognise my ipod touch

    my laptop wont recongnise my ipod in my computer or itunes when i plug it in a notification comes up saying it wasnt recognised :s i have tried two usb cables and two laptops and it did not make a difference think its my ipod :s not sure whta to do need help asap

    Have you tried these:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • ITunes won't recognise my iPod on USB 2.0, only 1.1

    my computer won't recognise my iPod touch 1.1.4 when it is connected via my USB 2.0 PCI card, only when it is plugged in via the motherboards inbuilt USB 1.1 ports. I have plugged it into other computers (all pc's) and it works fine on their USB 2.0 ports.
    What could be causing this?
    cheers.

    Try this if you have not already. This removes and reinstalls ALL Apple software and sometimes that is required.

  • My computer won't recognise my ipod shuffle

    my computer won't recognise my ipod shuffle

    So I recently had this same problem.  My Shuffle 2nd gen would not be recognized by my iTunes.  It had been a few years since i used it and at one point may have been connected to iTunes on a PC.  After several tries at troubleshooting, I realized that maybe the device is corrupted.  Since my iMac would not recognize the Shuffle, I connected to a PC and it appeared as a disk.  I reformatted the Shuffle in FAT32, plugged it back into my iMac and iTunes recognized it just fine but as a new device.  So if you have access to a PC, reformat it there and then try your Mac iTunes again. 

  • ITunes won't recognise my ipod on new laptop

    Hi there
    I have bought a new laptop - hp, windows 8. iTunes installed, music copied across.  However when I connect my ipod there is no recognition.  A box comes up saying "my PC" showing the ipod.  The ipod says syncing, then ok to disconnect (in the space of 5seconds) and then it is disconnected and the computer doesn't know it exists!
    I know there are lots of threads on here with similar problems but I can't seem to work out which is having the same problem as me! Any help greatly appreciated.

    NOTE:  Unless you want to use the iPod as a storage device (like a USB flash drive), there is no reason to Enable disk use.  iTunes recognizes the iPod, whether it is seen in Windows or not.
    If you want to use automatic syncing, making iTunes responsible for keeping your iPod "in sync" with your iTunes library, you probably need to set it up (or update it).  Right now, it may "sync," but if nothing is set up to sync, it syncs nothing.
    Select the iPod in the sidebar, under DEVICES.  To the right, its Summary screen is shown.  Toward the top, there is a bar of buttons, starting with Summary.  Click on Music next to Summary.  This Music screen is where you tell iTunes how to sync songs to the iPod.
    Check the box for Sync Music, if not already checked.  This enables automatic syncing.
    NOTE:  If that box is currently NOT checked, that means the iPod is set up to add and remove songs manually (not using automatic syncing).  If you set up automatic syncing, the iPod's existing content is replaced, based on how you set up syncing (as described below).  Any songs on the iPod that are not in your iTunes library will be lost.  If this is a problem, please post back (I can describe how to add/remove songs manually).  If all songs on the iPod are in your iTunes library, it is not a problem. 
    If your iTunes library is small enough to fit on the iPod's storage, you can choose to sync Entire music library.  Otherwise, choose to sync Selected playlists, artists, albums, and genres.  Then, select (checkmark) what you want on the iPod from the lists below.  One convenient way to set this up is to create one or more playlists in your iTunes library, and put ALL of the songs you want on the iPod on those playlists.  (Or you can use existing playlists.)  Back on the iPod's Music screen, select those playlists under Playlists.
    When you click Apply, the songs in your selections sync to the iPod.  Going forward, to update songs on the iPod, just update those playlists in your iTunes library (add/remove songs).  The iPod does not need to be connected.  The next time you connect the iPod (or click Sync if already connected), iTunes updates the iPod with the same changes automatically.

  • Computer won't recognise 2nd ipod

    hi, i'm having issues adding another ipod to my system. I already have an ipod mini that i've had for nearly a year now, my brother has just bought an ipod with iphoto. for some reason the computer we share just will not recognise his ipod. it seems to be the usb connection that's causing the problem (although there's nothing wrong with either the cable or the ipod as we've tested both on our mum's laptop), the usb port still recognises my mini but won't even acknowledge that his iphoto is plugged in.
    does anyone have any suggestions, am i even making sense?

    This may help: http://docs.info.apple.com/article.html?artnum=61711

  • My computer won't recognise my iPod Classic, even in disk mode?

    I have a 160GB 6th generation iPod classic and my itunes won't recognise it. When I plug it into my laptop the laptop makes the noise as to say it has a new device connected, but it won't show up in my windows explorer or in my itunes. I have googled it and seen that I can put it into disk mode to try and fix it but when I do that the screen says OK to disconnect, and doesn't change even when I plug it into my computer. The laptop still doesn't recognise it then. I have tried different leads and the computer makes the 'recognises new device' noise with both, but it still doesn't work. The ipod doesn't say it is connected, the charging icon doesn't even come up on the battery on the screen of the ipod but I have left it plugged in and it is charging. I think it's a problem with the iPod as even when I plug it into the plug socket to charge the same thing happens, with no response from the battery icon. The screen does however light up when it's plugged in so the iPod recognises that it is plugged into a charging source, but thats just the backlight coming on and nothing else and it won't let me sync it or anything.
    I can't get to an apple store for over 3 weeks as I am home for Easter and there's none near me but any help would be appreciated!!
    I have restarted it multiple times, it still doesn't work.

    Bump, I have this exact problem.
    iPod Classic, 160GB, running the latest OS
    Charges, but doesn't display charging icon (no lightning bolt in the top right). Doesn't recognize that it is plugged into the computer, and the computer doesn't recognize it (MacBook Pro, again, latest OS).
    I have reset it... twice. And I've put it in disc mode - same results.
    It will charge off my computer, but it won't sync, and it hasn't for about a week, so my podcasts are all out of date
    Thanks for the help!

  • Why won't my computer won't recognise my ipod?

    I just bought my ipod nano today. At first everything was ok and it was charging while I set up itunes. Then i had to take a phone call and my laptop went on standby.. now my computer wont recognise my ipod at all, and the ipod isn't charging. But the ipod lights up when i plug it into the computer so obviously it recognises the computer. I even tried going into control panel and changing the usb settings but it didn't work! Is the problem with my ipod, the usb connection or my computer?? HELP!!!

    Have you tried resetting the iPod while it's connected? This will often get it to show up. If not, are you on Windows or Mac? Have you seen this;
    http://docs.info.apple.com/article.html?artnum=61711

  • Laptop won't recognize any ipods

    OK, so I have an ipod video, a click-wheel ipod and a new shuffle, and my gateway laptop won't recognize any of them. It recognized them all until earlier this week, and the USB ports still work with my flash drive and mouse. I plugged the ipods into another computer using the same chord and they work fine. I got the ipod video replaced at an apple store, and still nothing. I plug the ipod (any of them) in and in the device manager it shows up as an unknown device. I tried reinstalling the driver, but I get nothing. I've restarted the computer of course, and have restarted the ipods (except the shuffle). I've gone through the troubleshooting on the apple support page, and am at my wits end. any suggestions?

    I went through the troubleshooting page and went BACK to a genius bar and got the ipod video replaced again (they said it had a bad hard drive). I still have the same problem though. I think my computer's hard drive is going bad, but I'm not sure. The ipod is reading, but I can't copy any music over to it now ("the disc can't be copied to or read from"). Also, when I connect it to my older PC, I fill it up with music, disconnect the iPod and see that it's blank! I look in the "about" section of the ipod's settings and it shows that memory is being taken by music, and when I plug it into iTunes it shows the music being there.

  • TS3221 i have an error (0xE800005E) my itunes won't recognise my ipod and i need to reactivate it and carn't do so help please

    i have an error(0xe800005E) that my 5 year old son created i tryed 2 connect 2 itunes 2 reactivate his ipod and it wont recognise his ipod how can i fix his ipod

    Try:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

  • New mac - older iPod - it won't recognise the iPod!

    my new mac won't recognise my shuffle 2nd generation.  don't care if i have to delete the music on the shuffle?!

    See the heading "How to open an app from a unidentified developer" on this support page. The instructions apply to installer packages as well as applications.

  • My mac won't recognise my iPod classic-any ideas why or how I can fix it?

    My ipod classic is quite old but still functioning properly as far as battery life etc is concerned. However I recently bought a Mac Pro and it will not recognise my ipod. Occasionally it will 'find' it but I cannot access it through itunes to edit my library. PLEASE HELP! Thanks, Courts

    Quit iTunes.
    Use Disk Utility and select the drive if you can, then select Erase and the middle or security option zero all data option (will delete all data of course).
    When that's finished, use iTunes to restore it.
    That's how I fixed mine. Make sure it's charged up first, the Mac ports sometimes cut the power off.

  • My laptop won't recognise my partner's airport

    My partner and I just moved in together in an apartment. We got our internet set up and connected it using my partner's Airport, which was a preferred network on my laptop from being at his old place. I had never had any problems connecting to his wireless at his place via his Airport.
    For some reason, at the new place, my laptop would not recognise his Airport - it wasn't in the list of wireless networks available. Even if I tried 'Join Other Network', typed in the name and the password, it still wouldn't find it. I had almost everybody's wireless network in our building except for the one in our apartment. Both our iPhones and my partner's Mac recognised it straight away with no problems. I decided to go home and get my own Airport and once I hooked that up instead, it worked straight away. Does anybody know why this would happen with one Airport specifically, especially considering I had used it previously with no problems?

    Hm. How many other AirPort base stations are set up in the area? Perhaps there is a channel conflict and for some reason that's keeping you from connecting, even though everyone else is able to get on. That would be weird, but you never know!
    If his laptop is newer than yours it may be using the 5 GHz band which would have different interference problems than the 2.4 GHz band that your computer may be using.
    Regards,
    -Ryan

  • Itunes won't recognise my ipod and i have uninstalled it numerous times, what can i do now?

    I have tried uninstaling and reinstalingitunes many times and its still will not recognise my ipod. I don't know what else i am meant to do..?

    I've spoken with Apple and here is their response (worked for me). You need to uninstall not only iTunes, but also (in this order):
    1) iTunes
    2) Apple Software Update
    3) Apple Mobile Device Support
    4) Bonjour
    5) Apple Application Support
    Then you restart your computer. Then you install the latest version of iTunes (which will reinstall all those things you uninstalled). Then you restart your computer again.

  • PLEASE HELP! New laptop won't recognise iPod.(Malfunctioned?)

    My new laptop and old iPod don't recognise each other. My iPod won't show any sign of life because my laptop refuses to charge it and says that the device has malfunctioned and windows doesn't recognise it. *PLEASE HELP!* many people have asked this question, but have not been answered. I really need some help.:( Thanks to anyone that answers. Charlie.xxx

    My iPod won't show any sign of life because my laptop refuses to charge it and says that the device has malfunctioned and windows doesn't recognise it.
    In the course of your troubleshooting to date, have you worked through the following document?
    [iPhone, iPad, or iPod is not recognized by Windows due to driver installation issues|http://support.apple.com/kb/TS1538]

Maybe you are looking for

  • How do I Fix Other People Sending Me iMessages when I no Longer Have an iPhon

    Hi, So, I recently decided to go away from the Apple iPhone, which I enjoyed, just too costly. Though, when I left, to go to android, I kept the same sim, and transferd it over to my new phone, with no issues. The issue is on the other end, other peo

  • IPhoto not showing videos in Photo Stream

    Does anyone know why I can't see my videos which have transferred from my iPhone to my computer via Photo Stream?

  • Automation in saving a image file with a specific max file size

    Hi everyone, I hope someone can help me by this. Background info: We got several image files every 2 weeks which should be edited and mainly reduced in size for web purpose. This work needs 1 work day for one man/woman to do, because he/she has to op

  • Customized dial script for conference bridge meeting ID

    Hello, first time poster, here. I have the 8830 and want to peform the following actions: open an apointment which contains a meeting ID for a conference call (when you dial into a bridge) have an option with the 'blackberry' button to 'copy' that va

  • Ide Or Tool  for Flash Development

    I am very much interested in learning Flash . I am basically a Java J2EE Programmer with knowledge in Flex 3 . I want to start learning Flash , when going through introduction tutorials in Flash i see that there is a IDE being used for Flash programm