My laptop won't turn on. It's been hours and all it's showing is a white screen with the apple sign and the loading circle. I've tried turning it on and off, nothing's working. Please help!
My laptop won't turn on. It's been hours and all it's showing is a white screen with the apple sign and the loading circle. I've tried turning it on and off, nothing's working. Please help!
Will it boot up in safe mode?
http://support.apple.com/kb/ph11212
or can you enter single-user mode?
https://support.apple.com/kb/ht1492
What version of OSX are you running?
Similar Messages
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I turned on my mac and all i am getting is a white screen with a flashing envelpe
I turned on my computer and all that I see is a white screen with an file folder in the middle of screen that flahes. The file folder also has a question mark on it.
Try booting to Recovery (Command + R just after releasing the power button)
If you are running 10.6.8 or Earlier you will need the Install DVD and to hold down C instead.
Once in there go into Disk Utility, Can you see the Macintosh HD on the left hand side?
If so;
Click on it
Under the first aid tab select "Verify Disk"
Even if this comes back saying its verified and all good, click "Repair Disk" After this
If everything is good after that try restarting
If it says that you need to backup your data and reformat the drive ect, we have to do a Erase and Install.
(http://support.apple.com/kb/HT5943)
If you haven't got your data backed up you can get an external HDD install OSX onto it, then backup your files from that.
If you can't see anything on the left, the HDD is dead, or can't be mounted, head to an Apple Retail Store, or Service Provider, and if the data is important you can hit up a data recovery center. -
My iPod won't start up when my battery died i tried charging it and it won't start. I trird various cables. It has the apple sign on it though. It turns on but stays on the apple sign. I charged it over night too... Doesn't work :(. Please help!
If you are stuck on the Apple log you may need to restore.
Before you do, try this
Hold the Sleep/Wake and Home buttons until the screen goes dark and the Apple logo appears
If that doesn't help, restore:
Restoring iOS Software -
I haven't used my eleven month old Mac book pro in two months and when I turned it back on it gets stuck at the silver wheel with the wheel of death spinning it has been like this for two hours
Could you specify the model of MacBook and the OS X it's running, please? Some of the advice or references vary along with the system, so this could be helpful to formulate a reply. I've never used a Guest User selection, but do have more than one User.
If the computer does not have an optical drive, you may be able to boot it into a recovery disk mode or something; in an attempt to see what is wrong and maybe fix it.
Good luck & happy computing! -
My phone keeps turning itself off and I have to hold down the buttons to reset it today I tried to do the same but no luck and it just froze with the apple sign or the battery power sign what can I do?
See this article how to go about restoring your device from recovery mode:
http://support.apple.com/kb/HT1808
Good luck! -
I have a white screen on my iphone 3G since last night.. I tried a holding home and on/off buttons down but it won't switch off - help
Apparently, this is caused by a loose connection between the "guts" of the phone and the LCD screen. While it only displays white, the touch screen will still operate correctly - so if you know where to swipe, you can still power it off or unlock the screen, or touch to answer a call or etc.
With my phone, pinching the top right corner near the power button while pushing the home/power button to wake up the phone, seems to tighten the connection enough for it to work. I have not had to maintain the pinch after waking up the phone, but I do have to do it each time I unlock the screen. I have gotten by for about 6 months so far, and hoping the iphone 5's come out soon!!
Gaila -
MacBook will turn on to white screen with gray apple and loading bar, will load very little and then turn off. What do I do?
Bescobar23,
which model MacBook do you have, and which version of OS X is installed on it? -
I Mac freeze: When powered on all I get is a blank white screen with the apple logo. No "beach ball" nothing more. Tried all the usual restarts. Help?
Tried all the usual restarts. Help?
Care to share?
Please detail ALL you have done so far in the way of troubleshooting? Need this info to avoid the been there done that scenarios.
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Your profile is a complete blank!!!!
When posting in Apple Communties/Forums/Message Boards.......It would help us to know which Mac model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
CLICKY CLICK-----> Help us to help you on these forums
***This will help in providing you with the proper and/or correct solutions.*** -
HI
this happened today suddenly while i was working on my iPad it kicked my out of the app that i was using then white screen with black apple logo came out, i thought it was an ordinary thing cause this happens all the time with me, but this time it refused to turn on! After the white screen with the black logo vanished i wad waiting for my lock screen but no, a black screen showed up just like that! And could tell it was black "lighten" screen i tried more than 10 times to do the home+power thing but it wont work, whats wrong with my ipad!If the battery is completely drained it may take some time while on the charger before the iPad responds. Plug the iPad into the charger that came with it and plug that into a good wall outlet. Wait one hour. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. If the iPad restarts let it continue to charge until the battery is 100%. If it doesn't start up make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. They will examine your iPad and explain your options.
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My iPad downloaded ios 8 and all I get is an unresponsive black screen with the logo. And when I reset it it goes to the page where it says hello in a bunch of languages then I try to configure it and my screen once again goes black. HELP!
Hello Lesliegrande,
Thanks for using Apple Support Communities.
Please follow the troubleshooting in the article below to help resolve this issue where you are unable to update your iOS device.
If you can't update or restore your iPhone, iPad, or iPod touch
Take care,
Alex H. -
I inadvertantly dropped my iphone 3 and now have a white screen with green vertical lines to the right of the screen. It won't sync with itunes due to an error. What can I do?
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If it does not resolve the issue, the device is permanently damaged and will require replacement. -
My mackbook pro suddenly freezed and when I swiched off and on again, a grey screen appeared with an apple logo then a loading circle underneath, and after a few hours, a blue screen appeared. What shall I do with this?
What operating system version, and do you have any backups of your data off the machine? TimeMachine? Option Key bootable clones? Storage? DVD's?
A reinstall of the operating system may be in order as a last resort, so if any of these steps on these links get you into the machine, make sure to backup your personal data (Music, Pictures, Documents, Movies) off the machine to a non-encrypted powered external drive regular storage drive (not TimeMachine as it might be corrupted too) and disconnect as soon as possible.
Good Luck and report back all what you tried.
Also report what change occured before this tragedy happened, was there a Software Update? A EFI firmware update? Etc.
https://support.apple.com/kb/TS3148
more:
https://support.apple.com/kb/TS2570
http://docs.info.apple.com/article.html?path=Mac/10.6/en/8963.html
To boot off the 10.6 install disk, hold c or option key while the disk is in the machine.
To boot into 10.7 Recvoery mode, hold the command and r keys down while booting.
To use Safe mode, hold down the Shift Key while booting.
Other assistance
https://support.apple.com/kb/HT3964
https://support.apple.com/kb/HT1379
https://support.apple.com/kb/ht1782
https://support.apple.com/kb/HT1564 -
When i turn on my computer, i get only a white screen with a gray apples in the middle, flashing, alternating with a ghostbuster-type warning. Never get to the galaxy screen. Just happened today.
Did you setup a lock code? I have done this operation via iCloud just few minutes ago and it's booted with 4 numbers lock code just fine. When you lock your Mac, it's restarts automaticly and then loads with lock screen and you are only able to enter password of 4 numbers to unlock it.
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my i phone 5 was dropped, didn't break but went completerly black screen and nonresponsive. I pushed both the home button and top button no response. I plugged it to the computer it gave me white screen with black apple. I pushed the home and the top went black then gave the itune and the charging plug picture. I tried to download and update, the message came as couldn't restore due to unknow error. Any help??
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I bought my 6 plus last night decided to upgrade the IOS 8 like they suggest and now all I see is a white screen with the apple sign in the middle with an occasional flashing red screen. Did my new phone seriously just crash? What do I do now? I left it overnight with the white screen, thinking maybe it'll go away and needs time to upgrade. Woke up this morning, nope still white screen. Very disappointed with Apple. I was so excited to get my phone and can't even use it right now.
First turn the iPhone off and back on and see if it works. If that doesn't work then do a Reset by holding the Sleep / Wake Button (The Power Button) and the Home Button at the same time until the white Apple Logo appears, the release both Buttons and wait until a Full Reset occurs. The iPhone 6 should come back to your Lock-Screen. If that doesn't work then you could connect the iPhone 6 via the Lightning Cable to a Computer with a Current Version of iTunes. Then open iTunes on the Computer and wait until your see a Button that represents your attached iPhone and click on it. This should bring up a Summary Screen on the Computer within iTunes. At that point your can choose Update Software if an Update is available or Restore the iPhone to Factory Settings / New In The Box, or you could try to Restore from your Backup if a current Backup had already been saved from a previous iPhone.
If you don't have a computer with iTunes and you can get the iPhone back on, then go to Settings>General>Software Update and see if the iPhone is still on iOS 8.0 or if it is now on iOS 8.0.2
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