My laptop won't turn on it shows the blue screen but won't come on. Help?

Try resetting the SMC
http://support.apple.com/kb/ht3964
If it has a removable battery, try removing the battery.
If neither works, then you may need to bring it in for service. Bring the power adapter as well, as you may be able to determine if it is the power adapter at fault, or the computer's power supply.

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I have a PB G4 that won't start. It shows the gray apple screen, shows the blue screen, and then the screen goes black, and "sleep" light pulses.

I have a PB G4 that won't start. It shows the gray apple screen, shows the blue screen, and then goes black. The sleep light pulses. From there, I can't turn it off normally. I have tried restarting the PMU. And I have tried unplugging the ac adaptor and removing the battery. From there I have plugged only the ac adaptor in, and it will begin to start but do the same thing once it shows the blue screen.
I tried only using the battery (without plugging in the ac adaptor) and the same thing happens. I tried starting the computer while holding down CTRL, Option, P, and R, waiting to hear the start up chimes 3 times, and then holding Shift as it starts up. But I still get the black screen once I see the blue one, and the computer's sleep light pulses.
I need something very important from this computer. And was able to start it last night. I did not shut down the computer, and was going to take it to a friends to use his printer today. The computer was in sleep mode in the morning.
Thanks for any help!
Gina

What your describing could be a logic board or memory issue.
You did or did not hear 3 startup chimes? If you hear 3 chimes when you start it, that would indicate a memory problem. Try reseating the memory to see if that makes a difference. If you have 2 RAM cards, try one then the other in each slot. If you have 1 RAM card, move it to the other slot. Powerbooks can develop one bad slot.
You may need to pull the hard drive out of the Powerbook, put it into an external case, then read it from another mac.

Running Lightroom 6 on Windows machine (after having upgraded from LR5... While attempting to add or change music in the Slideshow module, LR unexpectedly quits. After several attempts at this, LR6 won't even launch properly...shows the splash screen but

Running Lightroom 6 on Windows machine (after having upgraded from LR5... While attempting to add or change music in the Slideshow module, LR unexpectedly quits. After several attempts at this, LR6 won't even launch properly...shows the splash screen but that's it. The program is buggy...need an update/revision quickly!!

If you're on Windows, check out a free program called Audacity--it's fantastic. With Audacity the process of converting a 48.000 kHz to 44.100 kHz is as simply as opening, changing the sample rate, and then exporting again, as an MP3.

Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks

Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks

In the article Resolve iOS update and restore errors this is what it says about error 14:
Check your USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or “invalid response."
If the USB connection between your device and computer is interrupted, you may be unable to update or restore.
To narrow down the issue, you can also change up your hardware:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
If necessary, resolve any further issues with the USB connection, then with your security software.
If you're still seeing the error message, check for hardware issues by following the next section.

Hard drive failing showing the blue screen

Dear Toshiba technical support,
I have a Toshiba notebook Satellite L305-S5875 for few months, and it's still in warranty. It shutted down suddenly showing the blue screen saying "physical memory dump...". I tried to restart me computer, but it does the same thing. I tried to reinstall the vista operational system, but it processed half way, then returned to blue screen again. It seems to me that the hard drive is completely failed. Could you please show me how to fix this problem?
Thank you very much
Best,
Truc Do

The blue screen error happens when RAM details are dumped into a file. This may be caused by a hardware in the computer. It is possible that the newly installed hardware is not compatible to run in your system. Memory stick problem can also be one of the causes of this error. Sometimes starting your Windows in safe mode will do the trick. To do this, press F8 while your computer is starting up. Then choose safe mode option among the list.

My IPhone 5s is frequently reboot and show the "blue screen"

My IPhone 5s is frequently reboot and show the "blue screen"
Error code:
{"bug_type":"110","os_version":"iOS 7.1.1 (11D201)"}
Incident Identifier: 9E7D62CD-E1FA-443F-81D7-91C2C4257098
CrashReporter Key:   7290c27dd593ba841d0e97282cc3b97158891820
Hardware Model:      iPhone6,1
Date/Time:           2014-05-12 00:16:32.851 +0300
OS Version:          iOS 7.1.1 (11D201)
panic(cpu 0 caller 0xffffff80042cd540): "LSU err reported via serror: 0x8820000000000017\n"
Debugger message: panic
OS version: 11D201
Kernel version: Darwin Kernel Version 14.0.0: Fri Mar 28 21:22:21 PDT 2014; root:xnu-2423.10.70~1/RELEASE_ARM64_S5L8960X
Kernel slide:     0x0000000003400000
Kernel text base: 0xffffff8003602000
Boot    : 0x536f9564 0x00000000
Sleep   : 0x536fe714 0x00073b45
Wake    : 0x536fe7f4 0x00000107
Calendar: 0x536fe89d 0x0007b3d4
Panicked task 0xffffff8085024c60: 16873 pages, 14 threads: pid 16: SpringBoard
panicked thread: 0xffffff8085cc6000, backtrace: 0xffffff8002d94b10
          0xffffff8003764a10
          0xffffff8003627968
          0xffffff8003605ce0
          0xffffff80042cd540
          0xffffff80042cd7a0
          0xffffff8003621394
          0x000000018f1256b4
Task 0xffffff8085025ba0: 38507 pages, 149 threads: pid 0: kernel_task
Task 0xffffff80850257d0: 321 pages, 3 threads: pid 1: launchd
Task 0xffffff8085025030: 1712 pages, 11 threads: pid 15: UserEventAgent
Task 0xffffff8085024c60: 16873 pages, 14 threads: pid 16: SpringBoard
Task 0xffffff8085024890: 838 pages, 2 threads: pid 17: installd
Task 0xffffff80850240f0: 465 pages, 4 threads: pid 19: fseventsd
Task 0xffffff8085023d20: 2053 pages, 2 threads: pid 20: vmd
Task 0xffffff8085023950: 2434 pages, 2 threads: pid 21: sharingd
Task 0xffffff8085023580: 1839 pages, 4 threads: pid 22: aosnotifyd
Task 0xffffff80850231b0: 1054 pages, 4 threads: pid 23: imagent
Task 0xffffff8085022a10: 1025 pages, 2 threads: pid 25: lockdownd
Task 0xffffff8085021ea0: 526 pages, 2 threads: pid 28: softwarebehavior
Task 0xffffff8085021ad0: 4005 pages, 30 threads: pid 29: mediaserverd
Task 0xffffff8085021330: 5819 pages, 17 threads: pid 31: backboardd
Task 0xffffff8085020f60: 410 pages, 3 threads: pid 32: AppleIDAuthAgent
Task 0xffffff8085020b90: 1197 pages, 3 threads: pid 33: routined
Task 0xffffff80850203f0: 568 pages, 2 threads: pid 35: wirelessproxd
Task 0xffffff808501fc50: 649 pages, 3 threads: pid 37: timed
Task 0xffffff808501f880: 250 pages, 7 threads: pid 38: syslogd
Task 0xffffff808501f0e0: 1627 pages, 5 threads: pid 40: wifid
Task 0xffffff808501e940: 1331 pages, 11 threads: pid 42: configd
Task 0xffffff808501e1a0: 1562 pages, 2 threads: pid 44: fairplayd.H2
Task 0xffffff808501d260: 1507 pages, 4 threads: pid 48: BTServer
Task 0xffffff808501c6f0: 707 pages, 3 threads: pi

    Rmbrown,
We'll get your phone working quickly again! Plz go to Settings>General>About and let us know the Available GB.
SarahO_VZW
Follow us on Twitter @VZWSupport

My account shows the wrong plan but I can't find help on the web site. Where do I go?

Please don't say to a phone. I want to handle this by email. It is a simple question/correction matter. I can't find a way to email Verizon on this web site. Anyone know where it is? I also tried live chat 3 times over the past week. No response; each time I went in circles with what seemed like the appropriate click bringing me back to the previous screen.
The problem is that I upgraded and changed my service several weeks ago, just before the recent billing period ended. All the transactions except the change in plan show on my account. The plan change was from family to more everything.
All I need is someone to look at my account, tell me if I am miss interpreting it, and, if not, correct it.
Geoff

Unfortunately that is the trend. Maximize profits at all costs. So reduce anywhere you can. Support is first, and then anything else to keep upper management in place getting huge salaries and commissions and profit sharing and stock incentives.
This is America, land of big business. And when they start to go bankrupt, we the people of this country will have to pass laws to bail them out; to abuse the masses once again. Vicious cycle.
Good Luck

My iPhone 4 isn't turning on, only showing the black screen with the apple logo...HELP!!!

My iphone 4 was working fine, I went to check the time & it was off & wouldn't trun back on. I've tried restarting it, then tried to restore it and neither are working. I'm getting an error message from iTunes saying "The iphoned could not be restored. An unknown erroe has occured (21). " I am on a PC and my itunes is up to date. This has never happended before & I wasn't using an app or really even my phone when this happened. If there are any other solutions please let me know. I'm not going to be able to get to a service person for a couple of days. Any help would be useful.

put the iphone into recovery mode by
1. Hold the power button until Iphone shows logo then hold down home button make sure iphone is connected to the computer.
2. The computer will do the rest if it doesn't connect to the computer then these steps are useless but u can still try

HT1199 My itunes doesn't open at all. I have a windows 7 and it shows the loading icon, but it never comes up. How can I fix this?

I've tried to re-install the program, but it says that it can't download the program. The program won't open at all and I need help.

Hello, llynitta.
Here are the best resources for troubleshooting the issue you are experiencing.
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Jason H.

I use the latest Firefox 13.0.1. I'm using Windows 7. After a day I updated my Adobe Flash Player, suddenly it crashed and showed a blue screen. Please help me.

My Firefox version is 13.0.1. I'm using Windows 7. Adobe Flash Player version is 11.3.300.265. A few minutes after opened the Firefox, suddenly it crashed and a blue screen showed up, it says there are unexpected error occured and forced my computer to be stopped. I need to restart the computer to see either it still show the blue screen or it just fine. After restarted, I use the Firefox once again, but this time, after about 30 minutes, it crashed again. The same blue screen showed up. As I expected, the new Adobe Flash Update crashes with the Firefox 13.0.1. Really need a solution here. Thank you.

Hi,
Blue screens usually indicate Windows system level problems involving device drivers like graphics card drivers, hardware errors (RAM, hard drive) etc. Malware may also cause this. Searching for the displayed error code would usually provide helpful pointers. The [http://answers.microsoft.com/en-us Windows forum] would also be helpful.

I've followed all the instructions in order to restore my ipod touch yet it won't even turn off or show the red slipper to shut down. I've tried holding down both buttons each at a time it doesn't do anything. Anybody ever experience this? If so help?

I've followed all the instructions in order to restore my ipod touch yet it won't even turn off or show the red slipper to shut down. I've tried holding down both buttons each at a time it doesn't do anything. Anybody ever experience this? If so help? Should I just go to the apple store?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My laptop won't come out of sleep

I have the Macbook Pro w/ retina display and whenever I go to open it, my laptop won't come out of sleep and I have to hold the power button to turn it off then back on again. I have to do the same thing if I walk away from it for to long and the laptop goes to sleep except this time when I bring it out of slepp it just shows the enter password for user screen but it is frozen. I got my laptop on the 8th of June 2013 so it is practicly brand new. Does anyone know how to fix this problem.

Brand new out of the box this shouldn't happen. Bring it to an Apple store or AASP.

I have a Rocketfish mini display port to VGA adaptor cord for a macbook pro, it was working fine the first week, now it does not show what I am seeing on my laptop on my lg Flat screen tv. It only shows the space background but not any icons. Any help??

Is there anything I should do to the TV or any settings i should do from my actual Macbook? It only shows the space background but not any of my icons or what i am seeing on my laptop screen. It is a new adaptor which was purchased last week.

It seems as though though it may be a connection issue, possibly hardware or adapter. Make certain the connections are TIGHT.
For software you may try a smc reset:
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
Try a pram reset:
Shut down your Mac.
Locate the following keys on the keyboard: Option, Command (⌘), P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on your Mac.
Immediately press and hold the Option-Command-P-R keys. You must press this key combination before the gray screen appears. Continue holding the keys down until your Mac restarts, and you hear the startup sound for the second time.
Release the keys.
If no joy you can take it in to an Apple store genius bar for a free evaluation make an appointment first.
http://www.apple.com/retail/geniusbar/

My Laptop won't start! Help!

Hello, I have a HP Pavillion dv6, and just starting today, whenever I try to turn my laptop on, it wont boot up completely. Everything will be fine at first, with all the lights up and everything, but after the initial screen in which you can press the "f#" keys (i.e for system recovery), then it will go to the black screen and stay there.
The keyboard and screen are still lit up and I can clearly tell my laptop is powered up and on, but it just stays frozen on this screen. I tried to go into system recovery by pressing f11 at the initial screen, but it freezes after that also, and won't take me into it.
If anyone can tell me what the problem is and what i can do to fix it, that'd be much appreciated! thanks.

Hi,
I've replied on your original thread Here.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Why is it that when I plug my Macbook Pro to an external monitor, the external monitor turns black and shows the mouse only

Why is it that when I plug my Macbook Pro to an external monitor, the external monitor turns black and shows the mouse only

Hi, yes preferences sees there is a second display it recognises what make of monitor it is etc but I just get a blank blue screen on the monitor when I change it to the hdmi setting! I have tried with mirroring on and off, rearranging the displays in the preference window and lots of different resolution settings but with no difference.
An old MacBook connects fine so the monitor and hdmi port must be okay. I'm sure we have used the cable before but it could have been with the previous MacBook Air. The current one I'm using is a mid 2011 version running lion and is (according to software update) all up to date.
Any thoughts or help would be appreciated!

My laptop won't turn on it shows the blue screen but won't come on. Help?

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