My LaserJet Pro 400M401dne does not appear in the HP Utility Scan with my MacPro OSX 10.10.1
I installed the latest HP LaserJet SW OSX Maverick v.12.34.45, which supported OSX 10.10 in theory. I started the HP Utility scan but the printer did not show. I tried to installed it manually using the IP address from the printer, nothing.
Is there a solution already available?
@YDNA1958
Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
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Thank you,
Omar
I Work for HP
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