My last movie rental does not play.

Elite Squad. I push play and nothing happened. I did restart. I have latest Itunes. I have rented around 20 movies before and everything has worked well.

It is possible an error occurred while downloading your movie. You shoud contact iTunes Store Customer Support regarding this issue http://itunes.apple.com/WebObjects/MZStore.woa/wa/gotoiTunesSupport
Be sure to inlude your purchase title and order number. Order numbers begin with "M" or "W" and you can find them in your purchase history.This article describes how to review your purchase history:
http://support.apple.com/kb/HT2727

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MOV video does not play

Hello guys,
I have posted a H.264 video clip on my website. It's size is 31 MB. It had played great when I was testing it from my desktop, but once I post it, it does not play. "Q" logo shows up, then the very first frame of the video shows up, but that's it. It does not start to play. Here is the link:
http://www.icebergfilms.com/Video_files/demo1.mov
Any idea what I do wrong?
Thank you so much

Hi Kirk,
reason I am doing all these conversions is to achieve the smallest file possible for internet streaming in shortest period of time. I am exporting my video from Final Cut Pro timeline as QT movie. Then it goes to Compressor to be converted to ProRes to make it progressive and to change frame size. Resulting file goes to Compressor again to be converted to H.264. ProRes is an intermediate codec saving a lot of compression time.
I am trying to check settings during last conversion (from ProRes to H.264): Make it Fast Start and change the audio to AAC. But even though resulting file shows that video is AAC, the file is not any smaller at all. And video does not upload any faster with Fast Start on. So obviously, I am doing something wrong.

Imported .mov file does not play in Flash export

I have imported a .mov file as a background for a flash banner I want to put on my website. The exported flash file plays all of the text animations, but the .mov background does not work -- it's just frozen on the first frame. I have read similar problems with QT exports, but I haven't found any similar flash problems. Thanks for any help.

I think it might be necessary to look at the Inspector in QuickTime. Open the .mov file in QuickTime and go to Window > Show Movie Inspector:
In the info window that comes up, under the Format: field you want to look at the second row where it tells you the audio track format:
In this example, this particular clip is in a really odd format. It is MPEG Layer 2 (no Layer 3 which is MP3 format) at 32Khz, Mono. Preferably for anything in iMovie or iDVD you would prefer the Inspector to look like this:
Linear PCM, 16bit (etc) 2 channels, 48kHz. This can be accomplished by downloading and installing MPEG Streamclip. Open the program and drag the .mov clip into the applicationw window (with five dots in it). Then under the File Menu choose Export to QuickTime:
Then go to the Compression pull-down menu and choose Apple Intermediat Codec (AIC):
Then under the Audio section, leave the audio pulldown to uncompressed but do set the sample rate to 48kHz instead of Auto:

I have a iMac - when I burn dvd of my home movies it does not play on other dvd players

When i burn a dvd on my imac - it does not play on other dvd players

Buy iDVD on Disk.
Yes, there are other programs that will put a movie on a DVD. I have tried most of the other substitutes including Toast, Burn, DVD Creator, Wondershare, and others. None of them come anywhere near the ease-of-use and power of iDVD. IDVD is specifically designed to work with iMovie.
http://www.apple.com/findouthow/movies/idvd.html
With iDVD you can easily and quickly create DVDs with menus and graphics almost on the level of what Hollywood can do.
IDVD is easy to get. It is available on disk as part of iLife 11.
IDVD is a wonderful piece of software and well worth the low cost of $40. (works with all Mac OS 10.5 and newer.)
http://www.amazon.com/Apple-MC623Z-A-iLife-VERSION/dp/B003XKRZES/ref=sr_1_1?ie=U
http://dealmac.com/lw/artclick.html?1,527850,1872219

AVC HD from Panasonic Lumix movie mode does not play on the iPad. Motion JPEG mode does play the videos, however there is no sound. Any suggestions?

AVC HD movie mode from a Panasonic Lumix camera will not play on the iPad, the format in the camera is not compatible. However, Motion JPEG mode in the camera will play the video on the iPad but there is no sound. Any suggestions?

Ok, I was an old fool, there is indeed a setting on the Lumix LX5 camera which seems to allows both audio and video, although not AVC HD, the camera must be set to Motion JPEG and subsequently NOT to PICT Bridge, rather to PC for the output. Anyone who decides to purchase a Panasonic Lumix should be aware of this. The iPad 2 will display Lumix perfectly in 720p which is enough for the old fool. The Sony NEX5N at twice the cost will do 1080p, but on the iPad and our TV the difference I suspect will not be noticeable.

When i rent a movie it does not play

I have rented to movie and both when they download just have a black screen and no audio and i have updated everything still not working any suggestions

Hey jwooley,
Thanks for the question. Because of the time constraints associated with iTunes movie rentals, it may be best to report a problem with your purchase to our iTunes Store Support team:
Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
http://support.apple.com/en-us/HT204084
Thanks,
Matt M.

Amazing Spiderman movie download does not play, what's up with that?

I bought the "Amazing Spiderman" movie in iTunes; it will not play on my Mac Pro. A version of it did start on my ipad(3) wanted to finish on my Mac but all I get is a black iTunes window with controls and everything, but it will not play. They still haven't updated Apple support pages to reflect Mountain Lion (10.8.2).
Oh, other movies that I have bought or ripped seem to work fine.

I got this response; I would have expected it to appear here, but it didn't.
Keith Doherty3 wrote:
You may have bought/ downloaded the Hi Def version of the movie but your monitor/graphics card combination doesn't support the HDCP protocols necessary to play the DRMs HiDef movies offered.
Try to download the standard def version that will play for sure.
Fortunately Apple lets you download the standard version free (after you've paid extra for the HD version)
When it finishes downloading, I will try it again.
Oh, it did show up!

Purchased Movie Rental Will Not Play

I purchased WarGames from Apple, and downloaded the movie in its entirety. When I click on my rented movies to play it, the movie window comes up, but it hangs there black as night.
I have waited over 10 minutes for the movie to start, but nothing comes up. Then I have to force quit itunes.
I have tried to play it on another computer that I have authorized, but it won't let me. It says that the movie is being used elsewhere.
I have downloaded the itunes installer and tried repairing the software, but that doesn't work. I have already "reported a problem" and apparently apple only lets you report a problem once. What a bunch of schmucks. No wonder Walmart is creeping up on them.
can anyone help me with this issue? Thank you.

Movies cannot be re-downloaded in the same way that music, apps, and TV shows can via iCloud from the iTunes store. Usually you have to jump through a couple of hoops to transfer a rental item from the computer to an iOS device; I'd suggest you just rent it where you actually will be watching it to save yourself some extra steps.

TS1424 I have downloaded movie rental but it does not play

I have downloaded retal movies before and have never had an issue, but today I rented a movie thru Itune store, it downloaded but does not play. What can I do to rectify this issue?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Rented movie does not play after download if not connected to the internet

rented movie does not play after download if not connected to the internet

Hello b noir.
Thank you for your interest in solving my problem.
What I did I opened iTune. I read the information about what does my computener need to play back a rented movie. My computer is okay to play back rental movies. So I went to the iTunes store, I searched for the movie I want to watch, i singned in into my Mac account and I bought the movie. The movie started to download to my computer, it took some time because I bought a HD version, but it never stop and after a couple of hours or little less the movie was in the Rented folder of my iTunes and also I checked to be sure that was in the movie folder. So, next day I open iTunes and click on the movie, it opens but I wait for five minuetes and never started to play back, so I tried several time and I looked for info in different internet forums but I couldn't find anything that help. So I posted the problem in this forum and also I called Apple. Apple contacted me and they let me to download the movie again. So I did it and now I will watch the movie later. Not sure if the movie will play back normally or if I am going to have the same problem. I'll keep you posted.
Apple representative did not know why this happened.
Thanks.

Safari does not play movie stream

Does anyone have any idea why Safari does not play the movies on the web page
http://www.3sat.de/delta/
You can find them under "Web-TV" (you have to click a little bit until a small window opens which has a button called "video starten" at the bottom right).
I believe the movies are reaplayer video streams.
Needless to say that the movies work just fine in Firefox ...
Any ideas, hints, pointers will be appreciated.
Best regards,
Gabriel.

Hello Gabriel,
The video does play for me in a popup window via realplayer.
it also has the option to open in WMP.
Web TV
It will not play in realplayer itself, when i click for it to play in real Player this
Server alert
Unable to locate server. This server does not have a DNS entry. Please check the server name in the URL and try again.
rtsp://real.mdcs.dtag.de/zdf/3sat/delta/delta060406_zukunft3_16zu9h.rm
http://validator.w3.org/check?uri=http%3A%2F%2Fwww.3sat.de%2Fdelta%2F
Safari is also picky about code, this one is not the poorest & it does work for me so it seems something is interfering in your user account or computer,.
Have you tried the site in a test account if not that would be telling.
Let us know if it works there.
Regards,
Eme'~[)
Helpful.. Solved.....Why Award points?

HT1657 Downloaded 2 rentals and they won't play. They ask if I would like to begin the rental period, I say yes and it takes me to the dvd screen, but does not play. I hit play, fast forward, skip chapters and nothing.

Downloaded 2 rentals and they won't play. They ask if I would like to begin the rental period, I say yes and it takes me to the dvd screen, but does not play. I hit play, fast forward, skip chapters and nothing.

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

Just bought "the Great Gatsby" at iTunes but it does not play, all the other movies are playing

just bought "the Great Gatsby" at iTunes but it does not play, all the other movies are playing - any ideas

Hello cf-design,
You may need to delete, then redownload the movie.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you're still unable to watch the movie, please report the issue to the folks in the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen

JMF does not play sound for .avi file and no video for .mov file

Hi,
I am trying to use JMStudio to transmit media files from one computer to another.
However, when I try to transmit .mov file it only plays audio no video is displayed on other computer.
And when I transmit .avi file I can see the Video on other machine but it does not
play any sound.
I tried using capture devices like - webcam and mic and they work perfectly fine.
Can anyone please tell me the solution for this.
Thank you in advance.

I discovered the same problem too..
I think it is a general Format problem.
When i analyzed the tracks in my .avi and .mov files before rtp streaming with jmf, I found each media containing just 1 track..
This track was a video track, no audio at all.
Other formats I tried, like .mpg, revealed both audio and video tracks, and performed perfectly.
I'm still on more research.. will get the solution to you if u don't find one before I'm done..

Music on ipad does not play or move beyond 0:00

music library can be viewed but does not play, the timer doesnt move beyond 0:00?

I have the same issue. I tried to sync again, but this does not work either anymore. All this worked until a short while ago. I tried manual management of music. But the music that shows up in the music app on the ipad (from previous sync, does not show in the music menu in itunes when the ipod is connected. When I manually move music to the ipad music menu in itunes it shows up with the open dashed circles. But this is not the same as what shows up in the ipad music app. I am confused.

My last movie rental does not play.

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