My late 2009 iMac is starting to refuse to play DVD's.

My late 2009 iMac is starting to refuse to play DVD's. Any ideas? It is still in warranty till Nov 2012. it will accept all DVD's, but some it will not play, justs searches for a bit, then spits out. others it plays ok. There appeasrs to be nothing (Quality of DVD, age of DVD etc), that i can pick on. I expect that a trip into the nearest apple store is needed, but iMacs are a bit large to cart around!
bw
Andrew

If you are under Warranty, which you appear to be,  and you live in the US within 50 miles of an Apple Store, you can request free onsite Service at your home for desktop Macs through Apple Express.
Hope this helps

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  • My late 2009 iMac is running slow, particularly on Mail, more so since I upgraded to Yosemite. I have run an Etrecheck but it doesn't mean too much to me. If anyone can point me to what I need to do I'll be very grateful.

    My late 2009 iMac is running slow, particularly on Mail, more so since I upgraded to Yosemite. I have run an Etrecheck but it doesn't mean too much to me. If anyone can point me to what I need to do I'll be very grateful.
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    Problem description:
    Imac late 2009 running slow
    EtreCheck version: 2.2 (132)
    Report generated 5/3/15, 4:33 PM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (21.5-inch, Late 2009) (Technical Specifications)
        iMac - model: iMac10,1
        1 3.06 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                Empty  
            BANK 1/DIMM0
                Empty  
            BANK 0/DIMM1
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM1
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        NVIDIA GeForce 9400 - VRAM: 256 MB
            iMac 1920 x 1080
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: 5:5:56
    Disk Information: ℹ️
        ST3500418ASQ disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (308.35 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GA11N 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Western Digital My Book 111A 1 TB
            disk1s1 (disk1s1) <not mounted> : 32 KB
            My Book (disk1s3) /Volumes/My Book : 1.00 TB (226.58 GB free)
        Apple Internal Memory Card Reader
        Apple, Inc. Keyboard Hub
            Apple, Inc Apple Keyboard
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Configuration files: ℹ️
        /etc/hosts - Count: 30
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Toast 10 Titanium/Toast Titanium.app
        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]
        [not loaded]    com.roxio.TDIXController (1.7) [Click for support]
            /Library/Application Support/LogMeIn/drivers
        [loaded]    com.logmein.driver.LogMeInSoundDriver (4.1.48f99) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) [Click for support]
        [not loaded]    com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) [Click for support]
        [not loaded]    com.ZTE.driver.ZTEUSBCDCACMData (1.3.8) [Click for support]
        [not loaded]    com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.8) [Click for support]
        [not loaded]    com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) [Click for support]
        [not loaded]    com.novatelwireless.driver.3G (3.0.13) [Click for support]
        [not loaded]    com.novatelwireless.driver.DisableAutoInstall (3.0.13) [Click for support]
        [not loaded]    com.option.driver.Option72 (2.15.0) [Click for support]
        [not loaded]    com.option.driver.OptionHS (3.26.0) [Click for support]
        [not loaded]    com.option.driver.OptionMSD (1.21.0) [Click for support]
        [not loaded]    com.option.driver.OptionQC (1.11.0) [Click for support]
        [not loaded]    com.pctools.iantivirus.kfs (1.0.1) [Click for support]
        [not loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.39) [Click for support]
        [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.45) [Click for support]
        [not loaded]    com.vodafone.driver (3.0.9) [Click for support]
        [not loaded]    com.zte.driver.cdc_ecm_qmi (1.0.1) [Click for support]
        [not loaded]    com.zte.driver.cdc_usb_bus (1.0.1) [Click for support]
        [not loaded]    de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) [Click for support]
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        [killed]    com.apple.icloud.fmfd.plist
        [killed]    com.apple.Maps.pushdaemon.plist
        [killed]    com.apple.photolibraryd.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
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        [killed]    com.apple.periodic-daily.plist
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        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Mail    Application  (/Applications/Mail.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
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        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
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        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        LogMeInSafari32: Version: 1.0.730 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
        EPPEX Plugin: Version: 10.0 [Click for support]
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        Adobe Version Cue CS3  [Click for support]
        Adobe Version Cue CS4  [Click for support]
        Déjà Vu  [Click for support]
        Flash Player  [Click for support]
        Growl  [Click for support]
        SixtyFourSwitcher  [Click for support]
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        Destinations:
            My Book [Local]
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            Total number of backups: 13
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            Last backup: 2015-05-02 19:49:37 +0000
            Size of backup disk: Adequate
                Backup size 1.00 TB > (Disk used 190.89 GB X 3)
    Top Processes by CPU: ℹ️
            12%    iavd
             5%    iAntiVirus
             5%    WindowServer
             5%    diskimages-helper
             1%    mdworker(5)
    Top Processes by Memory: ℹ️
        537 MB    kernel_task
        266 MB    Google Chrome Helper(4)
        111 MB    Google Chrome
        74 MB    ocspd
        74 MB    WindowServer
    Virtual Memory Information: ℹ️
        1.45 GB    Free RAM
        2.55 GB    Used RAM
        59 MB    Swap Used
    Diagnostics Information: ℹ️
        May 3, 2015, 11:26:23 AM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-03-112623_[ redacted].cpu_resource.diag [Click for details]
        May 3, 2015, 11:22:17 AM    Self test - passed

    Thanks for all the replies.
    I've now installed the ad blocker, thrown away the unwanted files, and thrown away a copy of Firefox that Adware said had a problematic extension.
    Things are better, but still slow.
    Activity Monitor shows that with just Mail, Chrome and Excel running, 2.9GB of my 4GB RAM is used. Opening InDesign (always slow) increase that to 3.2GB. But the graph stays green.
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        "Accept-Ranges" = bytes;
        "Cache-Control" = "max-age=14400";
        Connection = "Keep-Alive";
        "Content-Encoding" = gzip;
        "Content-Language" = "en-us";
        "Content-Length" = 793;
        "Content-Type" = "application/x-apple-plist";
        Date = "Mon, 04 May 2015 17:53:43 GMT";
        Etag = "\"e20-5071070ddab80\"";
        Expires = "Mon, 04 May 2015 21:53:43 GMT";
        "Keep-Alive" = "timeout=15, max=281";
        "Last-Modified" = "Tue, 04 Nov 2014 23:01:18 GMT";
        Server = Apache;
    04/05/2015 18:53:44.006 sandboxd[328]: ([447]) nbstated(447) deny ipc-posix-shm-read-data com.apple.AppleDatabaseChanged
    04/05/2015 18:53:58.000 kernel[0]: hfs: mounted Recovery HD on device disk0s3
    04/05/2015 18:53:58.472 mdworker[366]: (ImportBailout.Error:1325) Asked to exit for Diskarb
    04/05/2015 18:53:58.474 mdworker[435]: (ImportBailout.Error:1325) Asked to exit for Diskarb
    04/05/2015 18:53:58.476 mdworker[436]: (ImportBailout.Error:1325) Asked to exit for Diskarb
    04/05/2015 18:53:58.476 mdworker[437]: (ImportBailout.Error:1325) Asked to exit for Diskarb
    04/05/2015 18:53:58.478 CoreServicesUIAgent[359]: unexpected message <OS_xpc_error: <error: 0x7fff76be0c60> { count = 1, contents =
      "XPCErrorDescription" => <string: 0x7fff76be0f70> { length = 18, contents = "Connection invalid" }
    }>
    04/05/2015 18:53:58.478 mdworker[438]: (ImportBailout.Error:1325) Asked to exit for Diskarb
    04/05/2015 18:53:58.558 fseventsd[42]: Logging disabled completely for device:1: /Volumes/Recovery HD
    04/05/2015 18:53:58.565 mds[55]: (Volume.Normal:2464) volume:0x7f96c413b000 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Recovery HD
    04/05/2015 18:53:58.000 kernel[0]: hfs: unmount initiated on Recovery HD on device disk0s3
    04/05/2015 18:56:38.724 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:56:39.031 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:56:39.031 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:56:40.704 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:56:40.977 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:56:40.977 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:56:43.160 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:56:43.428 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:56:43.428 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:57:00.920 WindowServer[154]: CGXDisplayDidWakeNotification [729933074334]: posting kCGSDisplayDidWake
    04/05/2015 18:57:00.920 WindowServer[154]: handle_will_sleep_auth_and_shield_windows: Deferring.
    04/05/2015 18:57:01.086 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: notification observer: com.apple.iChat   notification: __CFNotification 0x7fd522414040 {name = _NSDoNotDisturbDisabledNotification}
    04/05/2015 18:57:01.235 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>:    NC Disabled: NO
    04/05/2015 18:57:01.241 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>:   DND Enabled: NO
    04/05/2015 18:57:01.242 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: Updating enabled: YES   (Topics: (
    04/05/2015 18:57:06.630 com.apple.backupd[433]: Will copy (547 KB) from Macintosh HD
    04/05/2015 18:57:06.720 com.apple.backupd[433]: Found 14392 files (112.99 GB) needing backup
    04/05/2015 18:57:06.728 com.apple.backupd[433]: 136.19 GB required (including padding), 118.1 GB available
    04/05/2015 18:57:09.840 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:57:10.119 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:57:10.119 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:57:12.387 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:57:12.668 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:57:12.669 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:57:14.340 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:57:14.619 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:57:14.619 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:57:14.620 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-05-02-204937 containing 782.8 MB; 118.88 GB now available, 136.19 GB required
    04/05/2015 18:57:22.106 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-05-03-181125 containing 31.6 MB; 118.92 GB now available, 136.19 GB required
    04/05/2015 18:57:22.108 com.apple.backupd[433]: Removed 2 expired backups so far, more space is needed - deleting oldest backups to make room
    04/05/2015 18:57:22.281 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:57:22.562 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:57:22.562 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:57:47.959 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-25-125849 containing 2.94 GB; 121.86 GB now available, 136.19 GB required
    04/05/2015 18:57:47.960 com.apple.backupd[433]: Removed 3 expired backups so far, more space is needed - deleting oldest backups to make room
    04/05/2015 18:58:01.552 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-26-110446 containing 6.31 GB; 128.17 GB now available, 136.19 GB required
    04/05/2015 18:58:01.554 com.apple.backupd[433]: Removed 4 expired backups so far, more space is needed - deleting oldest backups to make room
    04/05/2015 18:58:30.290 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-27-095120 containing 110.88 GB; 239.05 GB now available, 136.19 GB required
    04/05/2015 18:58:30.290 com.apple.backupd[433]: Deleted 5 backups containing 120.95 GB total; 239.05 GB now available, 136.19 GB required
    04/05/2015 18:58:30.290 com.apple.backupd[433]: Backup date range was shortened: oldest backup is now Apr 28, 2015
    04/05/2015 18:59:01.076 com.apple.xpc.launchd[1]: (com.apple.quicklook[533]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
    04/05/2015 18:59:09.015 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    04/05/2015 18:59:10.846 nsurlstoraged[308]: purgeEntireFileSystemStore - failed to rename the current cache dir /Users/leopard/Library/Containers/com.apple.mail/Data/Library/Caches/com.apple. mail/fsCachedData to new cache dir /var/folders/wv/x9z7l4911p33dv8jyv6nby6m0000gn/T/fsCachedData_remove.  Errno=18
    04/05/2015 18:59:14.837 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    04/05/2015 18:59:51.249 spindump[412]: Saved spin report for System Preferences version 14.0 (14.0) to /Library/Logs/DiagnosticReports/System Preferences_2015-05-04-185951_Paul-Breedens-imac-5.spin
    04/05/2015 19:00:05.000 kernel[0]: process WindowServer[154] caught causing excessive wakeups. Observed wakeups rate (per sec): 157; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 66094
    04/05/2015 19:00:05.871 com.apple.xpc.launchd[1]: (com.apple.ReportCrash.Root[544]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash.DirectoryService
    04/05/2015 19:00:05.875 SubmitDiagInfo[340]: Couldn't load config file from on-disk location. Falling back to default location. Reason: Won't serialize in _readDictionaryFromJSONData due to nil object
    04/05/2015 19:00:11.473 spindump[412]: Saved wakeups_resource.diag report for WindowServer version ??? (???) to /Library/Logs/DiagnosticReports/WindowServer_2015-05-04-190011_Paul-Breedens-im ac-5.wakeups_resource.diag
    04/05/2015 19:00:56.197 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    04/05/2015 19:00:56.530 iconservicesd[59]: Failed to move temp file /Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C-B706F28B0A 68.isdata.tmp to /Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C-B706F28B0A 68.isdata with error: Error Domain=NSCocoaErrorDomain Code=516 "“B9FF2D6E-5D0C-1218-402C-B706F28B0A68.isdata.tmp” couldn’t be moved to “com.apple.iconservices.store” because an item with the same name already exists." UserInfo=0x7fb949c13070 {NSSourceFilePathErrorKey=/Library/Caches/com.apple.iconservices.store/B9FF2D6E -5D0C-1218-402C-B706F28B0A68.isdata.tmp, NSUserStringVariant=(
        Move
    ), NSDestinationFilePath=/Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0 C-1218-402C-B706F28B0A68.isdata, NSFilePath=/Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C -B706F28B0A68.isdata.tmp, NSUnderlyingError=0x7fb949c11ba0 "The operation couldn’t be completed. File exists"}
    04/05/2015 19:00:57.204 QuickLookSatellite[545]: Failed to obtain sandbox extension for path=/Users/leopard/Library/Caches/com.apple.quicklook.satellite. Errno:1
    04/05/2015 19:00:57.211 QuickLookSatellite[545]: Failed to obtain sandbox extension for path=/Users/leopard/Library/Caches/com.apple.quicklook.satellite. Errno:1
    04/05/2015 19:00:57.796 QuickLookSatellite[545]: CGSConnectionByID: 0 is not a valid connection ID.
    04/05/2015 19:00:57.796 QuickLookSatellite[545]: Invalid Connection ID 0
    04/05/2015 19:01:02.753 sandboxd[328]: ([545]) QuickLookSatelli(545) deny file-issue-extension /Users/leopard/Library/Caches/com.apple.quicklook.satellite
    04/05/2015 19:01:02.824 sandboxd[328]: ([545]) QuickLookSatelli(545) deny mach-lookup com.apple.nsurlstorage-cache
    04/05/2015 19:01:02.837 sandboxd[328]: ([545]) QuickLookSatelli(545) deny file-issue-extension /Users/leopard/Library/Caches/com.apple.quicklook.satellite
    04/05/2015 19:01:02.896 sandboxd[328]: ([545]) QuickLookSatelli(545) deny mach-lookup com.apple.nsurlstorage-cache
    04/05/2015 19:01:08.015 com.apple.xpc.launchd[1]: (com.apple.quicklook.satellite.7940DB53-496F-47D2-87E2-C3EE3CBF1E27[545]) Service exited due to signal: Killed: 9
    04/05/2015 19:01:19.128 apsd[75]: Illegal subject name missing 'courier.push.apple.com' (2.5.4.3): ({
        label = "2.5.4.6";
        "localized label" = "2.5.4.6";
        type = string;
        value = US;
        label = "2.5.4.8";
        "localized label" = "2.5.4.8";
        type = string;
        value = California;
        label = "2.5.4.7";
        "localized label" = "2.5.4.7";
        type = string;
        value = Cupertino;
        label = "2.5.4.10";
        "localized label" = "2.5.4.10";
        type = string;
        value = "Apple Inc.";
        label = "2.5.4.3";
        "localized label" = "2.5.4.3";
        type = string;
        value = "courier.sandbox.push.apple.com";
    04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.3 instead of 10.10.3. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
    Call location:
    04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 0   CarbonCore                          0x93ff9291 ___Gestalt_SystemVersion_block_invoke + 135
    04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 1   libdispatch.dylib                   0x9a9460b5 dispatch_once_f + 251
    04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 2   libdispatch.dylib                   0x9a9470d8 dispatch_once + 31
    04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 3   CarbonCore                          0x93f7269d _Gestalt_SystemVersion + 1050
    04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 4   CarbonCore                          0x93f717c0 Gestalt + 150
    04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 5   AdobeAFL                            0x016ebfae _ZN5adobe3afl12MacFileUtils13AFileToFSSpecERKNS0_5AFileER6FSSpec + 5254
    04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 6   ???                                 0x8feb70b3 0x0 + 2414571699
    04/05/2015 19:01:28.908 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 19:01:28.952 Adobe InDesign CS5[550]: The function ‘CGSFlushWindow’ is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance. Please use `CGSFlushWindowContentRegion' instead.
    04/05/2015 19:01:29.229 Mail[309]: XOAUTH2 requires user
    04/05/2015 19:01:29.229 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    Hope this isn't too much ... thanks again for everyone's input.

  • RAM issues after installation (Late 2009 iMac)

    I was trying to upgrade a late 2009 iMac computer from its original RAM of 4GB. I purchased 8GB of memory from Corsair off Amazon (http://www.amazon.com/Corsair-Channel-204-Pin-SO-DIMM-CMSA8GX3M2A1066C7/dp/B0050 5EZYW/ref=sr_1_6?ie=UTF8&qid=1403201294&sr=8-6&keywords=mac+memory+notebook+8+gb), which, despite saying is "Notebook Memory" in the description, there are numerous reviews stating that it works in late 2009 iMacs and the packaging itself says it will work with iMacs. I've installed memory before on two other Macs, including another late 2009 iMac (from 4GB to 8GB), but have had issues with this most recent installation. Like I said before, the computer originally had 4GB of memory, with 2x2GB cards in their original slots (the two slots closest to the stand). So, I installed the 2x4GB cards in the bottom two slots (slots closest to the display).
    Upon rebooting the computer, I get a single loud tone, repeated every 5 seconds, which, according to other support articles, means that there is no RAM installed. I took out the RAM cards and tried various installations, and can't even get the original two cards, by themselves and in their original slots, to work. I'm pretty sure I am installing them correctly - I don't hear a loud click when I slide them into place, but the fit definitely feels snug and can hear them shift into place, plus I get a nice click when I've popped them out with the tabs.
    Other things to note - there seems to have been a fair amount of dust when I first removed the plate where the memory is held, but that was easily blown away, but I could have possibly lodged dust further into the slot. But I highly doubt that is the issue. I installed it on a carpeted floor to protect the screen, which looking back could mean there was a slight static charge, but am not sure if this would result in damaging the cards to the point where the computer does not recognize them anymore. I didn't realize this till after the first failed installation, but there was a refrigerator-type calendar magnet (very, very weak) on the front of the computer that I am wondering might also have something to do with the issues.
    I could try installing the RAM on the other late 2009 iMac but don't want to risk ruining another computer...
    Please let me know if there's any additional information I can supply. I wanted to include any possible sources of issues so I can pinpoint exactly what caused this to occur, or if there's something I am simply not doing correctly.

    Not sure if it's a permanent solution, but found something that works. Not sure exactly how the locking mechanism for the cards work, but I had an idea that possibly one side was seated poorly, causing the issue to occur. I therefore tried two cards on the left side, found that didn't work, and tried two cards on the right side, and that did work. I tried two cards on the right side, with one card either in the top left corner or top bottom corner, and the top left corner worked, but caused the computer to start beeping again shortly after turning on. Took out that card, restarted the computer, and now it works fine, albeit with less memory than I originally wanted. It did once run into an issue shortly after turning on when it did 3 short beeps, 3 long beeps, and 3 short beeps. I saw an error online with the inverse (3 long, 3 short, 3 long), but couldn't find a definitive answer for what my particular pattern meant (someone said it was a logic board error). Anyway, I left it by itself as I looked for an answer, and in the meantime it restarted again and ended up fixing itself.
    Not exactly sure if this will start another series of issues, but that seems to work in the meantime.

  • Should I do a clean install of Mountain Lion on a late 2009 iMac or will I find hardware/driver issues?

    I have a late 2009 iMac (2.93 Ghz Intel Core Duo, 4GB of ram, model id is 9.1) running Lion right now. I upgraded it all the way from Leopard using the standard keep-all-your-apps-and-settings way. After looking at the hardware requirements for Mountain Lion (and my success with running Lion) it seems that my good ol' iMac is still capable of running it fairly well. But I don't like the idea of "stacking" upgrade after upgrade (*coughs*, clean freak!). I like the idea of starting out clean this time because so many years of use has filled my mac with a lot of crap I no longer use.
    So I would like to know your sane advice, and if there's anything I should check out before attempting this. Especially I'm concerned about hardware/driver related issues like for example: the webcam or speakers no longer working. Also, if there's something I'm overlooking please point it out.
    Thank you in advance for any help you guys can give me. I'll be very grateful!

    If it wasn't a Mac computer that originally came with either Lion or Mt Lion Pre-Installed by Apple when new you would not be able to connect to the Online Internet Recovery system. It is a Feature of the Mac EFI Firmware system. And it will only install whichever version of the Download only version of OS X that originally came on that system.
    My MBP came with Lion Preinstalled. Even if I have Mt Lion installed on the hard drive the Online Internet Recovery system would always point my MBP to the Lion download as that was the original version of OS X that came on my Mac.
    No real authentication needed. Since your Mac came with Mt Lion no matter what newer versionof OS X you ever install the OIRS will always point you to Mt Lion and ONLY Mt Lion.
    It is something different, but not completely different, from the built in Recovery HD partition on the internal drive.
    No worries as during the install of MT Lion on your SSD the installer will Recreate the Mt Lion Recovery HD partition on your SSD.

  • My hard drive is slower than ever - Late 2009 iMac - help requested

    I was testing my hard disk via BlackMagic Disk Speed Test across the network (for copying files from my MacBook Pro to my Late 2009 iMac, and I was shocked at the write speeds.
    Because of this, I went to the machine and ran local tests, both BlackMagic and xbench. Suddenly I was horrified when I saw the performance for write operations well below the speeds I'd observed in the past. Luckily, I had saved xbench files so I had the ability to compare old disk tests. In the summer of 2013 running 10.7.3, this same hard drive had an uncached write speed of 116 MB/s [4K blocks] and 94 MB/s [256K block]. Now, the drive running under 10.9.5 is performing very inconsistently, with top speeds around 80 MB/s and averages more like 50 MB/s.
    I cannot think of any significant changes to tools or background applications installed since that time, so I ran EtreCheck -- the results of which I'm pasting below.
    Any guidance as to what I should test would be greatly appreciated. Thanks for reading! --
    Chris
    Problem description:
    Hard disk slowed to less than half the speed from Mac OS X 10.7.3, as I am now on 10.9.5 and the speed appears to be roughly 40M/s uncached write down from 119M/s previously. I am using the same drive, memory and most of the same applications.
    The only large difference is the OS.
    EtreCheck version: 2.1.8 (121)
    Report generated March 8, 2015 at 3:30:34 PM CDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (27-inch, Late 2009) (Technical Specifications)
        iMac - model: iMac10,1
        1 3.06 GHz Intel Core 2 Duo CPU: 2-core
        12 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1067 MHz ok
            BANK 0/DIMM1
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM1
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        ATI Radeon HD 4670 - VRAM: 256 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.9.5 (13F34) - Time since boot: 3 days 1:55:43
    Disk Information: ℹ️
        Hitachi HDE721010SLA330 disk0 : (1 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            myMac (disk0s2) / : 999.35 GB (204.80 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GA11N 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Apple Internal Memory Card Reader 63.86 GB
            LYNX (disk1s1) /Volumes/LYNX : 63.85 GB (57.95 GB free)
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Firewire Information: ℹ️
        WD My Book 111D 800mbit - 800mbit max
            EFI (disk3s1) <not mounted> : 210 MB
            My Book 2TB (disk3s2) /Volumes/My Book 2TB : 2.00 TB (966.24 GB free)
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/ExpanDrive.app
        [not loaded]    com.expandrive.filesystems.strongfuse (2.5.6 - SDK 10.6) [Click for support]
            /Applications/NetShade.app
        [not loaded]    foo.tap (1.0) [Click for support]
        [not loaded]    foo.tun (1.0) [Click for support]
            /Applications/Parallels Access.app
        [loaded]    com.parallels.virtualsound (1.0 22641.906168 - SDK 10.6) [Click for support]
            /Applications/Parallels Desktop.app
        [not loaded]    com.parallels.kext.hidhook (9.0 24229.991745) [Click for support]
        [not loaded]    com.parallels.kext.hypervisor (9.0 24229.991745) [Click for support]
        [not loaded]    com.parallels.kext.netbridge (9.0 24229.991745) [Click for support]
        [not loaded]    com.parallels.kext.usbconnect (9.0 24229.991745) [Click for support]
        [not loaded]    com.parallels.kext.vnic (9.0 24229.991745) [Click for support]
            /System/Library/Extensions
        [loaded]    com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9) [Click for support]
        [loaded]    com.globaldelight.driver.VoilaDevice (1.1 - SDK 10.1) [Click for support]
        [loaded]    org.dungeon.driver.SATSMARTDriver (1.1 - SDK 10.6) [Click for support]
    Problem System Launch Agents: ℹ️
        [failed]    com.apple.AddressBook.SourceSync.plist [Click for details]
    Launch Agents: ℹ️
        [running]    com.epson.eventmanager.agent.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Click for support]
        [running]    com.parallels.mobile.startgui.launchagent.plist [Click for support]
        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.cocoatech.pathfinder.SMFHelper7.plist [Click for support]
        [running]    com.daz3d.content_management_service.plist [Click for support]
        [loaded]    com.ea.origin.ESHelper.plist [Click for support]
        [running]    com.freemacsoft.appcleanerd.plist [Click for support]
        [loaded]    com.github.GitHub.GHInstallCLI.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.marketcircle.billingspro.accessd.plist [Click for support]
        [loaded]    com.marketcircle.billingspro.backupd.plist [Click for support]
        [loaded]    com.marketcircle.billingspro.configd.plist [Click for support]
        [running]    com.marketcircle.billingspro.httpd.plist [Click for support]
        [running]    com.marketcircle.billingspro.portsd.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.parallels.mobile.dispatcher.launchdaemon.plist [Click for support]
        [loaded]    com.parallels.mobile.kextloader.launchdaemon.plist [Click for support]
        [loaded]    com.raynersw.nshctldo.plist [Click for support]
        [running]    com.stclairsoft.AppTamerAgent.plist [Click for support]
        [loaded]    com.timesoftware.timemachineeditor.backup-auto.plist [Click for support]
        [loaded]    com.timesoftware.timemachineeditor.helper.plist [Click for support]
        [running]    com.zqueue.servetome-server.plist [Click for support]
        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.valvesoftware.steamclean.plist [Click for support]
        [loaded]    de.metaquark.appfresh.plist [Click for support]
        [running]    ws.agile.1PasswordAgent.plist [Click for support]
    User Login Items: ℹ️
        TotalSpaces2    Application  (/Applications/TotalSpaces2.app)
        Macs Fan Control    Application  (/Applications/Macs Fan Control.app)
        App Tamer    Application  (/Applications/App Tamer.app)
        Default Folder X Helper    Application  (/Library/PreferencePanes/Default Folder X.prefPane/Contents/Resources/Default Folder X Helper.app)
        Bartender    Application  (/Applications/Bartender.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        AppCleaner Helper    Application  (/Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app)
        Box Sync    Application  (/Applications/Box Sync.app)
        Fantastical    Application  (/Applications/Fantastical.app)
        CopyLess    Application Hidden (/Applications/CopyLess.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 537 - SDK 10.9
        SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 [Click for support]
        AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
        Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
    Safari Extensions: ℹ️
        AdBlock
        My eBay Manager
        1Password
        Quickscript
        DirectLinks
        Tabletoy
        ShowPass
        Ember
        Search Netflix from Wikipedia
        PopSearch
        Ultimate Status Bar
        The Camelizer - Amazon Price Tracker
        musicbox
        Duplicate Tab Button
        The Tracktor
        BackTrack
        Open in Internet Explorer
        Social Fixer
        QuickNuke
        InvisibleHand
    3rd Party Preference Panes: ℹ️
        Default Folder X  [Click for support]
        FinderPop  [Click for support]
        Flash Player  [Click for support]
        Java  [Click for support]
        Perian  [Click for support]
        Printopia  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            myMac: Disk size: 999.35 GB Disk used: 794.55 GB
        Destinations:
            My Book 2TB [Local]
            Total size: 2.00 TB
            Total number of backups: 108
            Oldest backup: 2013-08-09 19:35:21 +0000
            Last backup: 2015-03-08 18:41:10 +0000
            Size of backup disk: Too small
                Backup size 2.00 TB < (Disk used 794.55 GB X 3)
    Top Processes by CPU: ℹ️
             5%    WindowServer
             2%    coreaudiod
             1%    Box Sync Monitor
             1%    ScreensharingAgent
             1%    Boom
    Top Processes by Memory: ℹ️
        941 MB    Safari
        438 MB    mds_stores
        438 MB    iPhoto
        425 MB    Finder
        399 MB    com.apple.IconServicesAgent
    Virtual Memory Information: ℹ️
        1.67 GB    Free RAM
        5.87 GB    Active RAM
        4.20 GB    Inactive RAM
        1.15 GB    Wired RAM
        3.83 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 7, 2015, 11:20:50 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/AddressBookSourceSync_2015-03- 07-232050_[redacted].crash

    Hi Eric -
    I did a horrible job of explaining *when* the slow performance became noticeable. These changes did not happen when I installed Mavericks, I just don't have benchmarks *saved* to give the support community exact numbers after Mavericks was installed. The performance at that time was roughly the same, although you might recall that the old app xbench no longer worked to give a comparison because one or more of the sections of testing wouldn't work (memory, if I recall correctly, although I will run it when I am back at that machine and post here).
    In any case, the only significant change since the slow down is the OS, but the decline in performance was noticed in the fall. It wasn't until I tried this network copying task the other day that I decided to run BlackMagic's test. This is when I realized I should go check the performance on the local machine. Having already run through many of the generic recommendations, I thought perhaps someone here who has a much deeper understanding of the storage abstraction layer would have guidance on specific preference files that might be corrupted since I can't find any tool to check them. I've noticed that many of the people seeking guidance are not very technical and the advice is similarly geared. I'm sure I could spend a little time this week finding comparable tools in Mac OS X to those I'd have used in the past on Windows (Sysinternals) to do real time debugging and process analysis.
    So far I have found that there were a few processes running high, like the dashboard client, so I moved (deleted) the preference file and rebooted. This resulted in the gain to that 60 MB/sec write performance (up from the low of 40 MB/sec), but there must be other areas yet unexplored.
    At this point I'm considering a fresh install, but I'd been told in previous exchanges when I first started developing on Macs (2008) that fresh installs were rarely the best solution on Macs.
    Can you give me guidance on that? You probably know that in the Windows world it is often (depending on how you define often) necessary to format and reinstall the OS. As a long time systems architect developing everything from device drivers to enterprise solutions, I see that as a result of the attempts to maintain legacy support for so long and the convoluted resulting APIs and failure to make real fixes for fear of causing problems with older hardware and software. Would you suggest erasing and reinstalling?
    @BobHarris - I know that's a problem and it's why I monitor the drive more than I do drives in other systems. My drive didn't qualify for replacement, but I think Apple doesn't always do a good job with the recalls. I was very fortunate that my old white MacBook qualified for quite a few replacement parts so it's a great browsing-the-web computer now, but at its age, it isn't capable of running most of the apps I need. I have considered selling the 27" iMac but when I last had it in for warranty repair, the DisplayPort was misaligned to the case, so I'm going to have to pay labor just to get it popped open to fix that (since the service center says they didn't cause the DP problem - although they must have!)... In any case, if I have to spend that money, I might as well use the drive doubler kit since I never use the optical drive in that box anyway. Mostly I love having it because of the gorgeous big screen. That being said, costs of repairs are silly when I can just buy another used MBP circa 2012 and get twice the processing power then use a CalDigit dock like the one I use with my existing MBP to use an inexpensive HD TV for the monitor.
    Thanks for the replies folks - the input is awesome!
    Chris

  • Late 2009 imac as second monitor

    Hello, I just purchased a new iMac retina 27 inch. I am trying to use my late 2009 iMac 27 inch as a second display using a mini display port. I can get it to work my old cheap second monitor, but when I try the 2009 mac, and I press command F2, it shows the options to set up as a second monitor on the new retina mac but then after a few seconds the options disappear and they go back to being separate monitors. Just wondering if anyone has been able to make this work as I'd hate to have to sell my 2009 mac. Thanks in advance.

    You're starting in Target Disk Mode not Target Display Mode. Follow these instructions:
    Make sure both computers are turned on and awake.  (This is where you're going wrong)
    Connect a male-to-male Mini DisplayPort or ThunderBolt cable to each computer.
    Press Command-F2 on the keyboard of the iMac being used as a display to enable TDM.
    Note: In Keyboard System Preferences, if the checkbox is enabled for "Use all F1, F2, etc. keys as standard functions keys," the key combination changes to Command-Fn-F2.

  • Can I replace my HDD in my late 2009 iMac myself?

    can I replace my HDD in my late 2009 iMac myself? The current drive is toast and I've heard that late 2009 Apple started using HDDs with thermal sensors.
    If I can replace it, any suggested makes/models?

    Here is a link to an article that covers the harddrive issue in great detail:
    http://blog.macsales.com/10146-apple-further-restricts-upgrade-options-on-new-im acs
    The short answer is maybe. How tech savvy are you? It would require disassembling the iMac, removing the LCD panel and installing your replacement components. The job is primarily complicated by the wiring being very short and needing at least 4 hands to get things neatly unplugged and replugged. There are lots of YouTube vids of these teardowns, it is doable because people do it, the question remains can you?
    http://www.youtube.com/watch?v=P70WzU0ABBs

  • Late 2009 iMac Windows installer won't run

    So I will explain with more detail. My iMac is the late 2009 21.5 inch iMac with a..
    Intel core 2 duo processor
    4GB of
    500GB HDD
    So I followed the bootcamp guide which was made by apple.  I opened up the bootcamp assistant and downloaded all of the software needed, and started partitioning the disk. I made about 40GB of space for my Windows side. After the partition completed, my mac restarted and started to read the DVD. However, I only get a black screen, and I can't get the Windows 7 installer to run. I thought I have some problems with my install disk so I used virtual box to see if the dvd works. When I used it on virtual box, the installer started and everything went fine. But when I use this for bootcamp, it did not work. I tried resetting everything, using a different installation disk, redo the partitioning, or boot up the disk by pressing the option key at the startup and selecting the disc. But none of them worked. I don't know why this is not working, since windows installed without any problems on my macbook pro retina. If someone was in the same situation or knows a solution for this, please help me. Again it is the Late 2009 iMac 21.5 inch model.

    So I will explain with more detail. My iMac is the late 2009 21.5 inch iMac with a..
    Intel core 2 duo processor
    4GB of
    500GB HDD
    So I followed the bootcamp guide which was made by apple.  I opened up the bootcamp assistant and downloaded all of the software needed, and started partitioning the disk. I made about 40GB of space for my Windows side. After the partition completed, my mac restarted and started to read the DVD. However, I only get a black screen, and I can't get the Windows 7 installer to run. I thought I have some problems with my install disk so I used virtual box to see if the dvd works. When I used it on virtual box, the installer started and everything went fine. But when I use this for bootcamp, it did not work. I tried resetting everything, using a different installation disk, redo the partitioning, or boot up the disk by pressing the option key at the startup and selecting the disc. But none of them worked. I don't know why this is not working, since windows installed without any problems on my macbook pro retina. If someone was in the same situation or knows a solution for this, please help me. Again it is the Late 2009 iMac 21.5 inch model.

  • Late 2009 iMac is failing. No obvious reason - help!

    My late 2009 iMac has been getting slower and slower in last few months and is now practically dead. I've checked everything (Ram, CPU, rogue processes) and can see nothing obvious. I have 1.8GB free RAM, CPU never looks busy in Activity monitor. I upgraded to Mavericks on hope it would help but nadda.
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    Full system details of my machine are:
    Hardware Information: ?
        iMac (27-inch, Late 2009) (Verified)
        iMac - model: iMac10,1
        1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
        4 GB RAM
    Video Information: ?
        ATI Radeon HD 4670 - VRAM: 256 MB
            iMac 2560 x 1440
    System Software: ?
        OS X 10.9.4 (13E28) - Uptime: 0 days 3:1:52
    Disk Information: ?
        ST31000528ASQ disk0 : (1 TB)
        S.M.A.R.T. Status: Verified
            EFI (disk0s1) <not mounted>: 209.7 MB
            Macintosh HD (disk0s2) / [Startup]: 999.35 GB (597.53 GB free)
            Recovery HD (disk0s3) <not mounted>: 650 MB
        HL-DT-ST DVDRW  GA11N
    USB Information: ?
        Apple Inc. Built-in iSight
        Apple Internal Memory Card Reader
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ?
        Mac App Store and identified developers
    Kernel Extensions: ?
        [not loaded]    com.Huawei.driver.HuaweiDataCardDriver (2.9.2) Support
        [not loaded]    com.novatelwireless.driver.3G (2.1) Support
        [not loaded]    com.novatelwireless.driver.3GData (2.1) Support
        [not loaded]    com.novatelwireless.driver.DisableAutoInstall (1.0.1) Support
        [not loaded]    com.option.driver.Option72 (2.15.0) Support
        [not loaded]    com.option.driver.OptionHS (3.26.0) Support
        [not loaded]    com.option.driver.OptionMSD (1.21.0) Support
    Startup Items: ?
        GT Network Tuning: Path: /System/Library/StartupItems/GT Network Tuning
        NMPCCardDaemonVMC: Path: /System/Library/StartupItems/NMPCCardDaemonVMC
        NMPPPMonitor: Path: /System/Library/StartupItems/NMPPPMonitor
    Launch Daemons: ?
        [loaded]    com.adobe.fpsaud.plist Support
        [loaded]    com.sonos.smbbump.plist Support
        [running]    com.trusteer.rooks.rooksd.plist Support
    Launch Agents: ?
        [loaded]    com.hp.help.tocgenerator.plist Support
    User Launch Agents: ?
        [loaded]    com.adobe.ARM.[...].plist Support
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [not loaded]    Internet Everywhere
    User Login Items: ?
        iTunesHelper
        Dropbox
        SPanel
        HPEventHandler
    Internet Plug-ins: ?
        Flip4Mac WMV Plugin: Version: 2.3.2.6 Support
        FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
        Default Browser: Version: 537 - SDK 10.9
        Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
        AdobePDFViewer: Version: 9.5.5 Support
        QuickTime Plugin: Version: 7.7.3
        OfficeLiveBrowserPlugin: Version: 12.3.6 Support
        Silverlight: Version: 3.0.50106.0 Support
        iPhotoPhotocast: Version: 7.0
    Audio Plug-ins: ?
        BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
        AirPlay: Version: 2.0 - SDK 10.9
        AppleAVBAudio: Version: 203.2 - SDK 10.9
        iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
        Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes: ?
        Flash Player  Support
        Flip4Mac WMV  Support
        MediaLink  Support
        Rapport  Support
    Time Machine: ?
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 930.71 GB Disk used: 374.22 GB
        Destinations:
            My Book [Local] (Last used)
            Total size: 931.36 GB
            Total number of backups: 170
            Oldest backup: 2011-04-30 15:38:33 +0000
            Last backup: 2014-08-24 20:16:22 +0000
            Size of backup disk: Too small
                Backup size 931.36 GB < (Disk used 374.22 GB X 3)
        Time Machine details may not be accurate.
        All volumes being backed up may not be listed.
    Top Processes by CPU: ?
             2%    WindowServer
             1%    mds_stores
             0%    fontd
             0%    AddressBookSourceSync
             0%    mds
    Top Processes by Memory: ?
        254 MB    firefox
        123 MB    com.apple.IconServicesAgent
        115 MB    mds_stores
        102 MB    Finder
        90 MB    WindowServer
    Virtual Memory Information: ?
        1.80 GB    Free RAM
        1.46 GB    Active RAM
        222 MB    Inactive RAM
        535 MB    Wired RAM
        417 MB    Page-ins
        0 B    Page-outs

    Un-install Trusteer. Known trouble maker.
    Trusteer Rapport Uninstall
    Activity Monitor - Mavericks
    Activity Monitor in Mavericks has significant changes
    Performance Guide
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    Why your Mac runs slower than it should
    Slow Mac After Mavericks
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  • Late 2009 iMac running sporadically slow

    Hi I was wondering if anyone could help
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    EtreCheck version: 2.0.11 (98)
    Report generated 7 November 2014 11:46:42 GMT
    Hardware Information: ℹ️
      iMac (21.5-inch, Late 2009) (Verified)
      iMac - model: iMac10,1
      1 3.06 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      empty empty empty empty
      BANK 1/DIMM0
      empty empty empty empty
      BANK 0/DIMM1
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM1
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 9400 - VRAM: 256 MB
      iMac 1920 x 1080
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 8 days 1:59:54
    Disk Information: ℹ️
      WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (272.34 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      OPTIARC DVD RW AD-5680H
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      Apple Internal Memory Card Reader
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/LogMeIn/drivers
      [not loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f67) Support
      /Library/Extensions
      [not loaded] org.virtualbox.kext.VBoxDrv (4.2.6) Support
      [not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.6) Support
      [not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.6) Support
      [not loaded] org.virtualbox.kext.VBoxUSB (4.2.6) Support
      /System/Library/Extensions
      [not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.14) Support
      [not loaded] com.MCCI.SLAB_USBtoUART (1.02.0f2) Support
      [not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) Support
      [not loaded] com.bodymedia.codelessAB185.kext (1) Support
      [not loaded] com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) Support
      /System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
      [not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) Support
      [not loaded] com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) Support
      [not loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) Support
      [not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) Support
      [not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) Support
    Startup Items: ℹ️
      VirtualBox: Path: /Library/StartupItems/VirtualBox
      Startup items are obsolete and will not work in future versions of OS X
    Problem System Launch Agents: ℹ️
      [failed] com.apple.AirPlayUIAgent.plist
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.cmfsyncagent.plist
      [failed] com.apple.EscrowSecurityAlert.plist
      [failed] com.apple.scopedbookmarkagent.xpc.plist
      [failed] com.apple.telephonyutilities.callservicesd.plist
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.ctkd.plist
      [failed] com.apple.icloud.findmydeviced.plist
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.periodic-daily.plist
      [failed] com.apple.periodic-monthly.plist
      [failed] com.apple.periodic-weekly.plist
      [failed] com.apple.wdhelper.plist
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [running] com.conduit.loader.agent.plist Support
      [running] com.hp.devicemonitor.plist Support
      [loaded] com.hp.help.tocgenerator.plist Support
      [loaded] com.hp.messagecenter.launcher.plist Support
      [running] com.logmein.logmeingui.plist Support
      [running] com.logmein.logmeinguiagent.plist Support
      [not loaded] com.logmein.logmeinguiagentatlogin.plist Support
      [loaded] com.motorola.MDMUpdater.plist Support
      [running] com.motorola.motohelper.plist Support
      [loaded] com.motorola.motohelperUpdater.plist Support
      [running] jp.co.canon.CUPSCAPT.BG.plist Support
      [running] jp.co.canon.CUPSPS2.BG.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.hp.mss.clientService.plist Support
      [running] com.hp.mss.VDProxy.plist Support
      [running] com.icyblaze.iDocumentHelper.plist Support
      [running] com.logmein.logmeinserver.plist Support
      [invalid?] com.logmein.raupdate.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [invalid?] com.motorola-mobility.mmcfgd.plist Support
      [invalid?] com.sonos.smbbump.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.adobe.ARM.[...].plist Support
      [running] com.akamai.single-user-client.plist Support
      [invalid?] com.google.GoogleContactSyncAgent.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [running] com.spotify.webhelper.plist Support
      [invalid?] org.virtualbox.vboxwebsrv.plist Support
    User Login Items: ℹ️
      ScanSnap Manager Application (/Applications/ScanSnap/ScanSnap Manager.app)
      Dropbox Application (/Applications/Dropbox.app)
      FlowSync Application (/Applications/FlowSync.app)
    Internet Plug-ins: ℹ️
      SkyCaddiePlugIn: Version: 1.02 Support
      Unity Web Player: Version: UnityPlayer version 2.6.1f3 Support
      Default Browser: Version: 600 - SDK 10.10
      AmazonMP3DownloaderPlugin1016264: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 Support
      NP2020Player: Version: 5.0.4.0 Support
      AdobePDFViewerNPAPI: Version: 10.1.12 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      LogMeIn: Version: 1.0.935 - SDK 10.7 Support
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