My late 2010 MacBook Air suddenly crashes and will not stay on.
I returned from a trip during which I used my MacBook Air (Late 2010) constantly. Upon leaving the hotel I closed the computer and put it into my carrier and did not open it until arriving at home later that day. There was moisture on the keyboard and screen at the corresponding position in an area about the size of a 50¢ piece, I cleaned that up and turned the machine on and it booted up and then created. Several times it would turn off and on a few times without any input from me. At times it will boot up like all is well but with any keystroke it crashes to a black screen. If I had to guess, I'd say the HD is toast. It was replaced under warranty once already. The moisture is a complete mystery. Any ideas?
What method were you using for travel? I think sometimes condensation can happen in flight. Sounds like there was more moisture on the motherboard as well. Leave it for a few days in the sunlight if possible and see what happens after that.
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== Crash ID(s) ==
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Hi aaphillylawyer,
Welcome to Apple Support Communities.
The article linked below provides some general troubleshooting tips that may resolve the issue with the keyboard on the MacBook Air.
Mac OS X 10.6: If keys on your keyboard don’t work
http://support.apple.com/kb/PH6748
I hope this helps.
-Jason -
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Interval Since Last Panic Report: 14555 sec
Panics Since Last Report: 2
Anonymous UUID: F8A33626-B423-9008-5C1B-EF2121953DE3
Sat Sep 28 10:17:08 2013
panic(cpu 1 caller 0xffffff80194b8945): Kernel trap at 0xffffff80194acf91, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00000001000cb8e4, CR3: 0x000000001c0bc000, CR4: 0x0000000000000660
RAX: 0xffffff8019ac9d40, RBX: 0xffffff80250ba008, RCX: 0xffffff8024390340, RDX: 0x0000000000000080
RSP: 0xffffff8091c1bdc8, RBP: 0xffffff8091c1be10, RSI: 0x000000002f9677b0, RDI: 0xdeadbeefdeadbf07
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0x0000000000000000
R12: 0x0000000000000080, R13: 0xffffff80250ba008, R14: 0xdeadbeefdeadbf07, R15: 0xdeadbeefdeadbeef
RFL: 0x0000000000010002, RIP: 0xffffff80194acf91, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000001000cb8e4, Error code: 0x0000000000000000, Fault CPU: 0x1
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0xffffff8091c1ba60 : 0xffffff801941d636
0xffffff8091c1bad0 : 0xffffff80194b8945
0xffffff8091c1bca0 : 0xffffff80194cebfd
0xffffff8091c1bcc0 : 0xffffff80194acf91
0xffffff8091c1be10 : 0xffffff8019433eca
0xffffff8091c1be20 : 0xffffff80195637da
0xffffff8091c1be40 : 0xffffff8019546284
0xffffff8091c1bf70 : 0xffffff801977259b
0xffffff8091c1bfb0 : 0xffffff80194b3257
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Darwin Kernel Version 12.5.0: Mon Jul 29 16:33:49 PDT 2013; root:xnu-2050.48.11~1/RELEASE_X86_64
Kernel UUID: B1B58405-A2B2-3C44-B25D-495053D52AB5
Kernel slide: 0x0000000019200000
Kernel text base: 0xffffff8019400000
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System uptime in nanoseconds: 66790566335
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com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.13.12
com.apple.driver.ApplePlatformEnabler 2.0.7d2
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothUSBDFU 4.1.7f2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.1.7f2
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDAHardwareConfigDriver 2.4.7fc2
com.apple.driver.AppleHDA 2.4.7fc2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyDriver 2.4.7fc2
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleSMBusPCI 1.0.11d1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.3
com.apple.driver.AppleMuxControl 3.4.5
com.apple.driver.AppleBacklight 170.3.5
com.apple.GeForce 8.1.6
com.apple.driver.AppleUpstreamUserClient 3.5.12
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.nvidia.NVDAStartup 8.1.6
com.apple.iokit.SCSITaskUserClient 3.5.6
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com.apple.driver.AppleUSBTCKeyEventDriver 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.5
com.apple.driver.AppleUSBOHCI 621.4.0
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleUSBHub 623.4.4
com.apple.driver.AppleAHCIPort 2.6.6
com.apple.driver.AppleUSBEHCI 621.4.6
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 1.8
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com.apple.nke.applicationfirewall 4.0.39
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com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.7f2
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com.apple.iokit.IOAudioFamily 1.9.2fc7
com.apple.kext.OSvKernDSPLib 1.12
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com.apple.iokit.IOHDAFamily 2.4.7fc2
com.apple.driver.AppleSMC 3.1.5d4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.4.1d11
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com.apple.driver.AppleKeyStore 28.21
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Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333235533642465238412D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333235533642465238412D47372020
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Bluetooth: Version 4.1.7f2 12718, 3 service, 21 devices, 3 incoming serial ports
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Thanks!!Hi shaners2491!
I would suggest that you attempt to reset a part of your computer's software called the System Management Controller. Information on doing this can be found here:
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http://support.apple.com/kb/HT3964
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Braden -
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