My late 2010 macbook air suddenly crashes, show a blue screen and restart. What can i do to solve the problem?

My late 2010 macbook air, suddenly shows a blue screen and restart. I´m tired of loosing my job. Someone can help me?

Firefox doesn't do email, it's a web browser.
If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.
If your problem is with Mozilla Thunderbird, see this forum for support.
[http://www.mozillamessaging.com/en-US/support/]
or this one
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Similar Messages

My late 2010 MacBook Air suddenly crashes and will not stay on.

I returned from a trip during which I used my MacBook Air (Late 2010) constantly. Upon leaving the hotel I closed the computer and put it into my carrier and did not open it until arriving at home later that day. There was moisture on the keyboard and screen at the corresponding position in an area about the size of a 50¢ piece, I cleaned that up and turned the machine on and it booted up and then created. Several times it would turn off and on a few times without any input from me. At times it will boot up like all is well but with any keystroke it crashes to a black screen. If I had to guess, I'd say the HD is toast. It was replaced under warranty once already. The moisture is a complete mystery. Any ideas?

What method were you using for travel? I think sometimes condensation can happen in flight. Sounds like there was more moisture on the motherboard as well. Leave it for a few days in the sunlight if possible and see what happens after that.

Late 2010 MacBook Air 13" Dead Pixels Common?

I received a new Late 2010 MacBook Air 13" notebook less than a month ago. The unit had a dead pixel towards the center of the display. I called Apple within the 14-day return period for advise on how to handle the issue. They asked me to send the unit in for repair as the closest Apple store was quite far away. I sent the unit out for repair and received it back a few days later.
To make things short, I had to send the notebook out for repair twice for the same issue, and both times the notebook was sent back with replacement displays, each of them also having dead pixels (apparently Apple's repair guys just pop in a new panel and don't actually check to make sure that the issue's been resolved).
Luckily, after over an hour arguing with a customer support supervisor over the phone, they decided to have me send the unit back to them for a new replacement. The replacement should be arriving within a week or so. However, I find myself somewhat hesitant to even bother opening the new replacement when it arrives. I've pretty much lost all confidence in Apple to supply an acceptable display in such a high-priced premium notebook, and am not sure what recourse I will have if the new unit once again comes scared with dead pixels. I thinking about selling it unopened on Amazon or something, and purchasing from another brand like Sony or something.
Question is, has anyone else experienced this issue with their new MacBook Airs? Are dead pixels on these new notebooks becoming more and more common, or do you think I've just had a serious run of bad luck? I can honestly say that I've never had to deal with something like this before with any of my other laptop / desktop displays. Should I even bother with the new unit or just take my business elsewhere.. I really don't think Apple with replace / repair the new unit if it displays the same pixel issues, and frankly, I've grown tired of arguing with them.

Hi PlotinusVeritas,
Thanks for the quick reply
I did wonder if it was the battery but the usb mouse's left click stops working once the trackpad is touched seems kinda weird... Kind of gave up troubleshooting, guess I'll have to contact an Apple store for repair
Cheers

ITunes won't launch since maverick update on late 2010 macbook air

have tried downloading and reinstalling itunes on my late 2010 macbook air, but since maverick update itunes will not lauch and has to be force quit in order to close, this happens instantly on launch??

My machine was running quite slow too, especially boot time. Repairing permissions and zapping PRAM seemed to help out a lot. Further, if you want, you can disable hibernation and delete sleep image. I realize that most that run a Mac don't expect to do any tweaking, and hopefully Apple will come out with a SP soon that 'fixes' some of the issues that many are having. I don't think having 2GB of memory is the main issue, as many with 8GB of RAM are having the same issue. I did a lot of tweaking and Lion is working as well as Snow Leopard was on my MBA 11" with 2GB of RAM. You can also successfully run monoligual on your MBA, get rid of language packs you don't need and save 1.5GB.

Kernal Panic in Late 2010 MacBook Air...on Shutdown

I have tried several sources of information in Apple Discussions to try to address this problem but to no avail (including the link to debug kernal panics). I have a late 2010 MacBook Air (4GB RAM 1067 DDR runing 10.8.5--the SSD drive is an OWC 240 GB Aura Pro made especially for the late 2010 MBAs) which is now experiencing kernal panics on every other shutdown (Shutdown only). I have reset the PRAM and SMC which seemed to work for awhile, but then it went back to frequent kernal panics on shutdown a day or so after resetting the PRAM/SMC. I have repaired disk permissions and also deleted old programs, but again to no avail. I am enclosing a copy of the Kernal Panic, and if anyone has any suggestions at this point, I would greatly appreciate it as I can't afford an expensive repair at this point. Also, is there anyway I can test if my memory and SSD harddrive are still ok?
Thanks very much,
Rob
Interval Since Last Panic Report: 14555 sec
Panics Since Last Report:          2
Anonymous UUID:                    F8A33626-B423-9008-5C1B-EF2121953DE3
Sat Sep 28 10:17:08 2013
panic(cpu 1 caller 0xffffff80194b8945): Kernel trap at 0xffffff80194acf91, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00000001000cb8e4, CR3: 0x000000001c0bc000, CR4: 0x0000000000000660
RAX: 0xffffff8019ac9d40, RBX: 0xffffff80250ba008, RCX: 0xffffff8024390340, RDX: 0x0000000000000080
RSP: 0xffffff8091c1bdc8, RBP: 0xffffff8091c1be10, RSI: 0x000000002f9677b0, RDI: 0xdeadbeefdeadbf07
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0x0000000000000000
R12: 0x0000000000000080, R13: 0xffffff80250ba008, R14: 0xdeadbeefdeadbf07, R15: 0xdeadbeefdeadbeef
RFL: 0x0000000000010002, RIP: 0xffffff80194acf91, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000001000cb8e4, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff8091c1ba60 : 0xffffff801941d636
0xffffff8091c1bad0 : 0xffffff80194b8945
0xffffff8091c1bca0 : 0xffffff80194cebfd
0xffffff8091c1bcc0 : 0xffffff80194acf91
0xffffff8091c1be10 : 0xffffff8019433eca
0xffffff8091c1be20 : 0xffffff80195637da
0xffffff8091c1be40 : 0xffffff8019546284
0xffffff8091c1bf70 : 0xffffff801977259b
0xffffff8091c1bfb0 : 0xffffff80194b3257
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12F37
Kernel version:
Darwin Kernel Version 12.5.0: Mon Jul 29 16:33:49 PDT 2013; root:xnu-2050.48.11~1/RELEASE_X86_64
Kernel UUID: B1B58405-A2B2-3C44-B25D-495053D52AB5
Kernel slide:     0x0000000019200000
Kernel text base: 0xffffff8019400000
System model name: MacBookAir3,1 (Mac-942452F5819B1C1B)
System uptime in nanoseconds: 66790566335
last loaded kext at 31743444585: com.vmware.kext.vmnet          3.0.0 (addr 0xffffff7f9b703000, size 45056)
loaded kexts:
com.vmware.kext.vmnet          3.0.0
com.vmware.kext.vmioplug          3.0.0
com.vmware.kext.vmci          3.0.0
com.vmware.kext.vmx86          3.0.0
com.Symantec.kext.SAVAPComm          12.1
com.apple.iokit.IOBluetoothSerialManager          4.1.7f2
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.filesystems.autofs          3.0
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AGPM          100.13.12
com.apple.driver.ApplePlatformEnabler          2.0.7d2
com.apple.driver.AppleTyMCEDriver          1.0.2d2
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.iokit.IOBluetoothUSBDFU          4.1.7f2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.1.7f2
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.driver.AppleHDAHardwareConfigDriver          2.4.7fc2
com.apple.driver.AppleHDA          2.4.7fc2
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleMikeyDriver          2.4.7fc2
com.apple.driver.ApplePolicyControl          3.4.5
com.apple.driver.AppleSMBusPCI          1.0.11d1
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleLPC          1.6.3
com.apple.driver.AppleMuxControl          3.4.5
com.apple.driver.AppleBacklight          170.3.5
com.apple.GeForce          8.1.6
com.apple.driver.AppleUpstreamUserClient          3.5.12
com.apple.driver.AppleMCCSControl          1.1.11
com.apple.nvidia.NVDAStartup          8.1.6
com.apple.iokit.SCSITaskUserClient          3.5.6
com.apple.driver.AppleUSBTCButtons          237.1
com.apple.driver.AppleUSBTCKeyEventDriver          237.1
com.apple.driver.AppleUSBTCKeyboard          237.1
com.apple.driver.AppleFileSystemDriver          3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          34
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.3.5
com.apple.driver.AppleUSBOHCI          621.4.0
com.apple.driver.AirPort.Brcm4331          615.20.17
com.apple.driver.AppleUSBHub          623.4.4
com.apple.driver.AppleAHCIPort          2.6.6
com.apple.driver.AppleUSBEHCI          621.4.6
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleACPIButtons          1.8
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.8
com.apple.driver.AppleAPIC          1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          214.0.0
com.apple.nke.applicationfirewall          4.0.39
com.apple.security.quarantine          2.1
com.apple.driver.AppleIntelCPUPowerManagement          214.0.0
com.apple.iokit.IOSerialFamily          10.0.6
com.apple.kext.triggers          1.0
com.apple.iokit.IOSurface          86.0.4
com.apple.iokit.IOBluetoothFamily          4.1.7f2
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.1.7f2
com.apple.driver.DspFuncLib          2.4.7fc2
com.apple.iokit.IOAudioFamily          1.9.2fc7
com.apple.kext.OSvKernDSPLib          1.12
com.apple.driver.AppleHDAController          2.4.7fc2
com.apple.iokit.IOHDAFamily          2.4.7fc2
com.apple.driver.AppleSMC          3.1.5d4
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.IOPlatformPluginFamily          5.4.1d11
com.apple.driver.AppleGraphicsControl          3.4.5
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.nvidia.nv50hal          8.1.6
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.NVDAResman          8.1.6
com.apple.iokit.IONDRVSupport          2.3.7
com.apple.iokit.IOGraphicsFamily          2.3.7
com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.6
com.apple.iokit.IOUSBMassStorageClass          3.5.2
com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.6
com.apple.driver.AppleUSBMultitouch          237.3
com.apple.iokit.IOUSBHIDDriver          623.4.0
com.apple.driver.AppleUSBMergeNub          621.4.6
com.apple.driver.AppleUSBComposite          621.4.0
com.apple.iokit.IO80211Family          530.5
com.apple.iokit.IONetworkingFamily          3.0
com.apple.driver.AppleMCP89RootPortPM          1.11
com.apple.iokit.IOUSBUserClient          630.4.4
com.apple.iokit.IOAHCIFamily          2.5.1
com.apple.iokit.IOUSBFamily          630.4.5
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.NVSMU          2.2.9
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          1.8.1
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          220.3
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          345
com.apple.iokit.IOStorageFamily          1.8
com.apple.driver.AppleKeyStore          28.21
com.apple.driver.AppleACPIPlatform          1.8
com.apple.iokit.IOPCIFamily          2.8
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
Model: MacBookAir3,1, BootROM MBA31.0061.B07, 2 processors, Intel Core 2 Duo, 1.6 GHz, 4 GB, SMC 1.67f10
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333235533642465238412D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333235533642465238412D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD1), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f2 12718, 3 service, 21 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: OWC Aura Pro 6G SSD, 240.06 GB
USB Device: FaceTime Camera (Built-in), apple_vendor_id, 0x850a, 0x24600000 / 3
USB Device: My Passport 07A8, 0x1058 (Western Digital Technologies, Inc.), 0x07a8, 0x24100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x04500000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821b, 0x04530000 / 6
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0242, 0x04300000 / 2

Uninstall the Norton / Symantec product according to its instructions. Verify it is completely eradicated from your system, then ensure that you are running the latest VMware virtualization software.
Also, is there anyway I can test if my memory and SSD harddrive are still ok?
Apple Hardware Test
You must remove the firmware password, if one has been set, before you can use AHT.
Apple Hardware Test may report SNS alert when power adapter is not connected
Apple Hardware Test may report "HDD" alert

Upgrading a late-2010 MacBook Air to OS 10.8.2

I have a late-2010 MacBook Air running OS 10.6.8. I want to upgrade
to OS 10.8.2. Has the battery drain issue identified last August been fixed? Has Apple blessed the solution posted earlier this month:
"The fix for me was the following commands. I was able trace it to the citrix receiver process tagging the cpu and subsequently draining the battery in record times...I couldn't kill the process in activity monitor, had to run this:
sudo launchctl unload -w /Library/LaunchDaemons/com.citrix.agadminservice.plist
After i did this, the fan went silent, temp went down and batter life is back to 6+ hours like it is supposed to be!"?

There is no connection between Mountain Lion and removing the Citrix software to fix your problem. That was a third-party software incompatibility. Apple doesn't "bless" such solutions. They clearly state they are not responsible for problems with third-party incompatibilities.
So either you go forth and install or stick with Snow Leopard.

Late 2010 macbook air slow to wake from sleep

Hi, my late 2010 macbook air running mountain lion is slow to wake from sleep, so when i lift the lide the screen is unreactive and it take approx a minute before I am able to enter my password, I am just wondering if anyone else had had this problem and has any solutions because its annoying, I have also noticed that when my macbook is on charge this doesn't happen!
Thanks!!

Hi shaners2491!
I would suggest that you attempt to reset a part of your computer's software called the System Management Controller. Information on doing this can be found here:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

My iPad shows a message "Cannot find AirPrint printer". I used to use my iPad to print materials using HP wireless printer D110. Now it does not want to print. Is this because I am now using IOS 7? What should I do to solve the problem? Help please.

My iPad shows a message "Cannot find AirPrint printer". I used to use my iPad to print materials using HP wireless printer D110. Now it does not want to print. Is this because I am now using IOS 7? What should I do to solve the problem? Help please.

Restart your WiFi router and printer by removing power for 30 seconds.

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In trying to include what information all that I could I should have specified I DON'T KNOW THAT IT WAS DEFINATELY JAILBROKEN when I took it to the apple store they told me there's no way for them to tell if it was jail broken or not. I'm only going by what ppl have told me COULD HAVE BEEN DONE TO THE PHONE. With that said the only thing I know for sure is that the apple tech at the Genius Bar told me that someone took control of my root menu in February & I've had no control of my phone since. I asked him how to regain control & how he knew his exact words were "oh that is out of our scope of capabilities here at this level & you would need an apple engineer to fix it". I said ok then how do I get an apple eng then? He laughed & said you can't!!!! To which I was furious I came home & called apple requesting to speak w/the fraud dept to file a report they said we don't have a fraud dept!! So after a 45 mn phone call again I left w/no answers.
@TJBUSMC1973-
I DON'T HAVE THOUSANDS OF DOLLARS TO SPEND HIRING AN ATTORNEY & Although I appreciate your suggestion I fail to how an attorney would be able to facilitate in any way since there's no suspect. I cannot prove that it's him doing it so I certainly can't pursue legal action w/no proof & no money. :'((
Again I thank you for your advice but I don't think that will help.
I was looking more for a TECHNICAL way to avoid this happening w/a new phone should I buy one or trying to get them out of my phone now! Such as installing some kind of software protection?? Someway to clear out the entire phone (other than factory reset which was done 10 x's w/no success, etc. if this person got in then there HAS TO BE A WAY OF GETTING HIM OUT, right????

My ipad showed a blue screen and shut down.

My ipad showed a blue screen and shut down. I cannot restart it. A soft restart did not work. I tried connecting to iTunes on the PC but it did not detect the device

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Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears- let go of the buttons.
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Paste it in a HTML Snippet.

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For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

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My late 2010 macbook air suddenly crashes, show a blue screen and restart. What can i do to solve the problem?

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