My legitimately unlocked iPhone got locked again.

Hi,
   I got my iPhone unlocked legitimately from AT&T after paying all the dues. After an year of use, it seems to have got locked again since it is not longer latching onto the network. I am not sure how it happened but I am guessing it may have happened due to some factory reset operation. I did backup and restore but it is not helping. What can I do now to get it unlocked and working again?

Contact AT&T.

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