MY LIBRARY IS MISSING!!! HELP!!!

My computer recently crashed. All has been restored but the ipod was the last thing to load. Itunes said my library was linked to another playlist and would I like to replace my playlist with this link. I, stupidly, answered "yes" and my library has been lost!! Does ANYONE know how I can get my library back??!!! HELP!!! Thanks!

If it's not on your iPod, and it's not on your computer, then it's unfortunatly gone. Sorry.
This is why it's important to back up your important files on an external hard drive or other removeable media.
Again, I'm sorry you lost your music. You might try to find a data recovery service - sometimes they can recover seemingly wiped data, but I would think that could get expensive.
Cheers!
-Bryan

Similar Messages

My iTunes library is missing since upgrade Lion 7.2. I have it all backed up so that's not the issue. How can I reinstall it with all my hundreds of playlists intact or do I have to recreate each one upon reinstalling the backup copy? Thank you for help

Almost my iTunes library is missing since upgrade Lion 7.2. (the last 2.5 weeks worth of added music has transferred post-upgrade, none of whcih was bought from iTunes)
I have it all backed up so that's not the issue. How can I reinstall it with all my hundreds of playlists intact or do I have to recreate each playlist upon reinstalling the backup copy? This would save a HUGE amount of time and efforts. Thank you for your help!

hi Limnos,
I do not mean the entire ITunes folder but, rather, the contents of the ITunes folder prior to September 29th. (90% of the media is missing, along with all playlists) The media that remains says it was added on 9/29 although I know most of it was added many months or even years earlier. There are no playlists listed at all, before or after 9/29. (I know for certain that I added non-iTunes purchased songs on 10/6 although I had not created playlists for them)
I have my iTunes folder backed up on both an external drive as well as Time Machine.
I run iTunes off of an ITunes folder on my computer rather than from the external, if that's what you mean about how I have it set up.
Is it OK to drag the entire iTunes folder from the external drive onto my laptop's drive and see if that fixes it?
Thank you for your help!
Deb

HT3819 My iMac had a corrupt seagate HD that had to be replaced my imovie files & itunes video library are missing when I picked up my Mac from Apple?

I purchased my 27" iMac in October 2010 after attending classes we discovered my computer needed new graphics card, hard drive, and a total rebuild after owning it only 6 months. Apple rebuilt my new computer, several months later same issues began yet again, slowly Apple began replacing defective parts they installed, my computer still hasn't worked as it should and has been in and out of Apple all the time sometimes they keep it for weeks! running tests?? February 10, 2013 I took my imac back in because it has been taking upwards of 6 minutes to make 1 single edit in imovie after 6 days of editing my project I could No Longer save in itunes, external HD, or export my imovie videos (they are 4 min up to 20 min max) Apple informed me that my Hard Drive was corrupt a bad batch of Seagate HD had been installed and my computer was again affected by this and it needed to be replaced and they couldn't get it to respond at all my itunes library was missing, etc. We saved my videos on my external HD I brought in with me. The Genius bar said they would call me in 3-5 days for me to pick up my computer. 9 Days later not hearing back from them I went in to get an update February 19, 2013 No one can tell me what was done except my HD was replaced they can't answer my questions about my itunes library being reinstated or my videos, music is missing, podcasts, etc. I was even using icloud, empty? They tell me IF I find anything wrong or not working again to just bring it back. My iMovie videos ALL the edits are missing ? I can't find ANY of my videos in my itunes my Library is empty as it is in imovie except for 2 videos? HELP! I can't imagine having to re-edit my entire video with sound effects, fronts, graphics, etc. I spent weeks on this :-( I'm at my wits end with my iMac.... I have searched in my previous itunes library EMPTY ! Waaaah! I want my mommy....

The Apple Store is not responsible for data loss and generally does not do any backups of your data before performing any repairs, though in some cases, as seems to be the case in yours, they guide you to making your own backup. Here's what they say on the "getting service page" (when I've taken a system in for service a similar statement was presented to me when I agreed to the service):
Many repairs require Apple to replace or reformat the hard disk, which will result in the loss of your data. Please make sure you back up your data on a regular basis to minimize your data loss. Learn more about backup options. Apple and Apple Authorized Service Providers are not responsible for any damage to or loss of any applications, data, or other information stored on your Mac desktop while performing service.
Since you say that you backed up your videos before the drive was replaced, why can you not just restore them? And did you not back up anything else?
If you didn't make any sort of backup of your other data prior to taking the iMac in for service, then sorry but your data is almost certainly gone. Regular reliable backups are a must, particularly when dealing with content you spend a lot of time creating. You may be able to re-download any content you purchased from the iTunes Store or Mac App Store, but anything else you'll have to recreate or re-obtain from the original source.
Regards.
Message was edited by: varjak paw

Albums folder in iPhoto Library folder missing

The Albums folder in iPhoto Library folder missing. This means when I try to sync photos to my iPod (video) in iTunes, none of my photo albums show up (though I can seclect a specific folder useing year, month day, etc.). It also mens that I must navagate through the date folders to find photos when trying to attach them to e-mails.
I am running a G5 with the latest version of OSX, iPhoto, iTunes.
How do I recreat this folder?
Thankd for any help.
Cheers__ Heath

Hi Heath,
iPhoto 5 now stores the Album information in a data xml file. The Albums folder within the iPhoto Library folder is no longer used. At some point, usually after a rebuild, you will no longer have that folder in the Finder.
If you need to access photos from an album it is very difficult for a third party application to navigate the iPhoto Library in order to find the photo you need. You will have to know the date of import in order to find the photo.
There are some third party applications that can read the xml file and can navigate the iPhoto library and show you the Albums. Hopefully more applications will be revised to read this file.
Until then you will have to Share/Export the photos to the desktop. You can then navigate to the desktop to use the photos (example: web uploading from online photo site)
If your application supports drag and drop, you can drag the photo from an open iPhoto Library window into your application.
For email you can also use the email icon within iPhoto to open a message with the highlighted photo attached.
You can also use spotlight to find images in an Album...
This is what I have done using Spotlight to find my images that are in iPhoto albums without opening iPhoto..
In iPhoto, select the album, then select all, go to Photos/batch change.
Change the comments to text. In the text field I put the name of the Album.
Do this for each album.
Close iPhoto.
Open Spotlight and put in the name of the Album ( you have to remember the names of the albums or have then written down)
In the spotlight search results. click on "show all"
Under "Images" click on the "xx more" to show all the images in the album.
Make sure you have it in icon view, the icon view box is the last one on the blue images line.
Now you can control click on the image to "reveal in finder", open in iPhoto or Mail, etc.
I am not sure if this is going to make you happy and it is a little more work, but you can find images in albums and even view them in a slideshow (by clicking the play arrow at the end of the Images highlighted blue line) using Spotlight, all without opening iPhoto.
One important thing to know is you can set up a graphic program to be an external editor (when you double click an image in the library} such as PhotoShop or PS Elements. You set up that within iPhoto Preferences. Just make sure you save the image flattened and with the same name. The edits will then be relected in iPhoto when you hit "save".
Two Apple kbs for you to read
Don't tamper with files in the iPhoto library folder
About the iPhoto Library folder
Also, when you choose a folder to sync for your iPod, choose iPhoto in the drop down menu in iTunes, then choose the Album you want to sync. Do not choose a folder on your hard drive and then the Albums folder in the iPhoto Library folder.
Lori

Searching library by missing photos

I would like to be able to search my entire library for missing photos and be able to narrow the search by date, type, etc, which I can already do. The only way I can think of to find missing photos besides looking at each one to see if there is a question mark is to rename them or export them. Then lightroom will bring up a list of missing photos that cannot be renamed, exportorted, etc. What would also be nice is if the text in that list of missing photos could be selectable so i could copy the file names and paste them to my notepad so i can proceed to search for them.
Im a professional photographer and these features would be really helpful.
Thank you.

I may be misunderstanding what you are wanting to do, but the find missing photos command from the library menu will find all missing photos in the entire catalog.

Missing help files

I have just bought a new iMac and installed Leopard. However I am having a lot of problems trying to use any of the help tools in Finder. Searches do not bring back any results, and sometimes the window remains blank. Today it displayed the main Mac Help screen, with "What's New in Leopard?" etc., but none of the links work. When I click a link I get an error message saying "Alert Page cannot be found". I guess this could be due to a corrupted install or Help index file, but I have no idea how to fix this. Any suggestions? Many thanks

In case anyone else searches this forum for "Missing Help Files" here's my experience:
I'm too chicken to delete files even though I've a good back up, so I renamed each with "old" inserted in the file names which macjack cited above. There are four files he mentioned. "Deleting" the ~/Home/Library/Caches/com.apple.helpui folder didn't produce any visible. I still got the "Alert" message from Mac Help.
I then went to the set of four ~/Home/Library/Preferences/ files he specified. I found there was no com.apple.helpui.plist file there to delete! Then I "deleted" the remaining three he specified and restarted. Worked like a charm. Mac Help looks to be running as intended.
Thanks, macjack.
Terry

All of a sudden my library has dissapeared.Help

Last night I was using Itunes to burn some music to cd's, having no problems at all. This morning when I started my PC and went to Itunes my entire library, some 14,000 songs was gone. The interface I got was as if I had just downloaded a new version, which I had not. Can anyone help please??

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be renamed as iTunes Library.itl to restore the library to a recent state.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
I've noticed more of these missing library posts of late and a common factor to most since I started asking is AVG Anti-Virus. It seems in some cases it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any AV scanning process.
tt2

Library Dissapeared PLEASE HELP

I went to sleep last night, woke up this morning, opened itunes and all my music is entirely gone. As far as i know, i did not upgrade anything unless my computer automatically did so during the night. I have no idea what could be the cause, as this seems completely random. I also restored my computer to my most recent restore point which was last night and my library is still gone and i know for a fact all my music was there last night, because i was importing music late last night. I'm also running itunes 10. Any help or suggestions would be GREATLY appreciated. Thanks

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be renamed as iTunes Library.itl to restore the library to a recent state.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
I've noticed more of these missing library posts of late and a common factor to most since I started asking is AVG Anti-Virus. It seems in some cases it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any AV scanning process.
tt2

"Damaged iTunes" / 75% of library suddenly missing

Can anyone please help me with this? I clicked on my iTunes the other day and instantly got the message "iTunes damaged" When I pulled up my iTunes, 75% of my music library was missing. I downloaded a upgrade to the latest version and my songs + artists are still missing.
I also went to Edit/ Preferences/ Advanced and selected my folder tunes folder in my external hard drive where all of my music is as my "iTunes Music Folder Location."
Please help. I trade bootleg music and have spent far too long labeling this stuff to have to re-burn it and do it again.
Thanks!

I had this same problem today and I freaked out!!! I just got the 4th gen ipod and im still using my 3rd gen which is jail broken. I choose to restore it and a few days later I noticed all the music, videos and apps from my itunes library was missing. I had backed up all music but not videos so I was a little mad, but then today when I turned on my new gen ipod all the music was missing from there as well!? Not sure what happened. thought maybe because it was jail broken it erased my library but why my new gen? I got most of everything back but not sure what happened. I also have had the 4th gen freeze often while trying to shoot video.

Upgraded to Yosemite, now half my iphoto library is missing!

Hello,
I just discovered that, after upgrading to Yosemite & iPhoto 9.6 (using the iPhoto Library Upgrader), half of my library is missing or didn't get converted/reimported. I have an external hard drive (Time Machine) that automatically backs up the hard drive, but I can't seem to find the photos there either. Please help!
Ttriber

Dan,
This issue has been covered pretty well in the Topic at the link below, and in quite a few others:
http://discussions.apple.com/thread.jspa?messageID=1616791&#1616791
Please read, comment and ask questions as needed. I will be out until late tonight, but most questions have been answered. Make sure to make a duplicate of the Mail folder, and maintain the copy on your Desktop, or some other folder.
Ernie

Hard drive crashed awhile ago, got new one but now some of my purchased iTunes songs are showing they are downloaded but NOT in library and it won't let me download to library. any help?

Asking for help getting previous purchases on my ipod touch and iPad... my computer hard drive crashed and I replaced it. My music was a mess. I restored most back but some of my purchased music is saying it is downloaded but it is nowhere to be found. I don't understand why I can't get the music I already paid for back in my library. Any help? would be appreciated...

You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Are you doing this?
You have to sign in and download each iTunes account individually.

On my MacBook with Lion Safari does start, does not react immediately after trying to open it. Installing a new Safari does not help. Removing parts of Safari in the Library did not help. Where can I find and remove all components (LastSession ...)?

How can I reset Safari with all components? On my MacBook with Lion, Safari does not start, does not react immediately after trying to open it. Installing a new Safari does not help. Removing parts of Safari in the Library does not help. Where can I find and remove all components as LastSession and TopSites?

The only way to reinstall Safari on a Mac running v10.7 Lion is to restore OS X using OS X Recovery
Instead of restoring OS X in order to reinstall Safari, try troubleshooting extensions.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.
If it's not an extensions issue, try troubleshooting third party plug-ins.
Back to Safari > Preferences. This time select the Security tab. Deselect: Allow plug-ins. Quit and relaunch Safari to test.
If that made a difference, instructions for troubleshooting plugins here.
If it's not an extension or plug-in issue, delete the cache.
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following
~/Library/Caches/com.apple.Safari/Cache.db
Click Go then move the Cache.db file to the Trash.
Quit and relaunch Safari to test.

After Aperture 3 update, I can't access old libraries. It tells me to close and relaunch but when I do this it just opens again on the same library. Please help!

I have just downloaded the latest iOS update for my computer, and then I was unable to use Aperture until I upgraded its software also. I did this, and it seemed to work fine on relaunch with new version - the last library I had open worked fine. BUT yesterday I tried to open a different library and I got a message saying
"the selected library is from an older version of Aperture and requires a relaunch to switch"
I click the relaunch button and it relaunches but it just opens on the same library again. I don't know how to make it relaunch properly with the different library. Please help!! Thanks

TThe message is a bit deceptive the old libraries need to be upgraded before they can be used. To upgrade quit Aperture select one of the old libraries with the Finder and double click it. This will open Aperture on that library and ask if you want to upgrade it.
WWhile the procedure is safe it is always a good idea to have a backup of the libraries before doing this.

My iTunes library will no longer sync to my iPhone or iPad, nor will it play from my Mac. My Library is on my external HD. iTunes is correctly looking to the HD as its library. Please help...

My iTunes library will no longer sync to my iPhone or iPad, nor will it play from my Mac. My Library is on my external HD. iTunes is correctly looking to the HD as its library. Please help...

Guys, I found another user and what he said to do worked!!! I have copied the information below:
This was 1 of the things that happend to me too, the other one was that at the bottom of the itunes page were it says all the memory info, it marked that I had over 3gb of other memory wich I didn't.
Anyways what I did was to unmark the calendar, contacts etc. ( so that they wont sync with the computer ), pressed apply, then I marked all of them again, apply again and for last I pressed Sync wich is at the bottom right coner by the apply botton.
I'm not sure that had anything to do with it but it worked, my music appeard both of my itunes playlists and the ones I bought in itunes. Also the other memory dissapeard and it's all good.
I'm not sure this will help you but thats my 5 cents, if the problem continues its better to call customer service and ask for a technician.
Hope your problem gets solved. Have a nice day.

Downloaded new version itunes to Windows 7, now receiving error while computer is booting Apple Sync Notifier.exe- Entry Point Not Found the procedure entry point sqlite3_wal_checkpoint could not be located in the dynamic link library SQLite.dll., Help!

Downloaded new version itunes to Windows 7, now receiving error while computer is booting Apple Sync Notifier.exe- Entry Point Not Found the procedure entry point sqlite3_wal_checkpoint could not be located in the dynamic link library SQLite.dll., Help! How do I remove this message every time I start up Windows? Would it help to
re-install Itunes and what version??

Refer to this thread - https://discussions.apple.com/message/15685210#15685210
Quick answer "copy the file SQLite3.dll from the C:\Program Files (x86)\Common Files\Apple\Apple Application Support folder to the C:\Program Files (x86)\Common Files\Apple\Mobile Device Support folder"

HT203288 I have updated software on itunes and my iphone4 and at least 100 of my songs in itunes will no longer play or sync on to my iphone. They all have an exclamation mark! to the left of the song title in the library. Please help!

I have updated software on itunes and my iphone4 and at least 100 of my songs in itunes will no longer play or sync on to my iphone. They all have an exclamation mark! to the left of the song title in the library. Please help!

Read the threads over on the right under the heading of More Like This
Allan

MY LIBRARY IS MISSING!!! HELP!!!

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