My library on itunes wont open it comes up with scam library

my library on itunes wont open it comes up with scam library

i have the same problem
i recently updated itunes when it prompted me....it was working fine until after the update
now it just flashes on the screen for all of a second when i try to open it, then disappears and that error box comes up
i did the repair several times, then deleted it completely and reinstalled it, but i still get the same message
is there anyone from apple we can contact about this?? i've been without itunes for about a week now

Similar Messages

  • Itunes wont open, just comes up with a micrisoft error box

    Itunes or quick time does not start. It just says "itunes has encounterd a proble and needs to close. We are sorry for the inconvenience. It than asks if i whant to send an error report. Please help I have tried re-installing it 3 times and do not know what to do!!!

    i have the same problem
    i recently updated itunes when it prompted me....it was working fine until after the update
    now it just flashes on the screen for all of a second when i try to open it, then disappears and that error box comes up
    i did the repair several times, then deleted it completely and reinstalled it, but i still get the same message
    is there anyone from apple we can contact about this?? i've been without itunes for about a week now

  • ITUNES WONT OPEN COMES UP WITH ERROR MESSAGE

    ITUNES WONT OPEN COMES UP WITH ERROR MESSAGE (send error report one)

    some preliminary questions aimed at narrowing in on possible culprits.
    try launching your QuickTime. does it:
    (a) launch perfectly fine?
    (b) fail to launch with an error message? (if so, what does it say?)
    (c) exhibit other peculiar behavior? (if so, could you describe it for us?)

  • HT1768 I get a message "The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes." Please advise what I need to do to get around this issue - at the moment iTunes wont open up!

    I get a message "The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes." Please advise what I need to do to get around this issue - at the moment iTunes wont open up!

    Hi did you ever get a solution to this problem? Having the same issue myself!

  • My itunes wont open it tells me that my itunes library was updated by a newer version on itunes but my software is uptodate any one else have this prob?

    my itunes wont open it tells me that my itunes library was updated by a newer version on itunes but my software is uptodate any one else have this prob?

    Look under your Start Menu for Apple Software Update, but before doing that, check the time and date on your computer that it's correct.
    It's also saying the iTunes Library .XML file in your iTunes Folder file is new, for some reason, but your songs should be still in the iTunes Folder.
    You can move the XML file out and restart iTunes and it shoudl creat another, you lose your playlists and have to import all your music again.

  • Itunes wont open and when re-installed received this msg: Service Apple mob device failed to start.  You have insufficent privileges to start system svc.  Help?

    Itunes wont open and when re-installed received this msg: Service Apple mob device failed to start.  You have insufficent privileges to start system svc.  Help?

    Download Itunes from Apple.com, not from within Itunes.
    Redo the install, following the below procedure.   However, when you re-install Itunes,  right click and run the install as administrator.   For Win 7, you have to hold down the cntrl and shift keys when you right click and then "run as administrator" will be an option.
    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Vista, Win 7 & later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes

  • ITunes wont open at all since incomplete update

    Tried to install latest update and rec'd an error code.  Ever since then (2 days ago) itunes wont open at all.  I tried to install again via the Apple website..  Still wont open.  Should I uninstall and reinstall?  Will my library remain stored?  

    Try the following:
    1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
    2. You should remove all instances of iTunes and the rest of the components listed below:
    it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
    Use the Control Panel to uninstall iTunes and related software components in the following order:
    iTunes
    QuickTime
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
    3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

  • Hi, im trying to update my itunes to the latest update 2013 and i keep getting the error 2324 and now my itunes wont open at all...did i loose all my media i dont know what to do next please anybody help me thanks

    hi, for the last 3 hours i ve been trying to install and update itunes to the lates update....before my itunes would open just like i want it to  and ever since i tried updateing to the new software my itunes wont open i get a code 2324....i realy dont want to have to put itunes on a diferent computer....please help on what to do to fix this and get my library back cause it wont open....please desperately need help
    Laura Brown

    The first step is to try this Microsoft fixit:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    If that doesn't work we will have to try something more complicated. It is a could not open file error message from the installer.

  • ITunes wont open windows 7 64-bit

    Ive been searching for over an hour, iTunes wont open on windows 7 64-bit. The process is running in task manager. I did all of the troubleshooting steps on: http://support.apple.com/kb/TS1717
    I also have uninstalled and reinstalled.
    I found some other threads and from what I can tell quciktime runs fine and it is not a conflict with Bonjour. I have disabled all non system process from running and it will still not open. Anyone have any suggestions?
    Also I am running iTunes 10.5 but have also tried it on 10.2

    Solved problem by creating new iTunes library, see:
    http://support.apple.com/kb/TS1717
    under User-specific Troubleshooting.
    I dont know what the problem was or why this worked, but it did.

  • Itunes wont open after updated software last night

    iTunes wont open up on my Mac after I updated software last night

    Hey there Nedswan,
    It sounds like you are unable to open iTunes after it updated recently. I would check for 3rd party plugins that may have lost compatibility when the software was updated first:
    iTunes: Troubleshooting issues with third-party iTunes plug-ins
    http://support.apple.com/kb/ts3430
    you can disable any third-party plug-ins by opening iTunes in Safe Mode:
    OS X: Hold down Option-Command.
    You should see this message before iTunes starts up: "iTunes is running in Safe Mode. Visual plug-ins you have installed have been temporarily disabled."
    Note: This is different than Safe Boot or Safe Mode for Mac OS X. You may need to test both at the same time to isolate all third-party interference.
    Click Continue and see if any issues persist. If your issues are resolved with iTunes running in Safe Mode, check the following:
    Consult the vendor of any plug-ins you installed to see if they're compatible with your version of iTunes and check for any updates that may be available.
    Close iTunes and move third-party add-ons to the Desktop to troubleshoot the behavior. iTunes stores these plug-ins and scripts in these locations:
    Mac: /Users/username/Library/iTunes/iTunes Plug-ins/
    /Library/iTunes/iTunes Plug-ins/
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • Itunes wont open. Ive tried uninstalling, cleaned up my PC and then re installed again but still wont open! There are no error messages. It just wont open

    Itunes wont open. Ive tried uninstalling, cleaned up my PC and then re installed again but still wont open! There are no error messages. It just wont open! Im very frustrated and anything would help! I have Windows 7 or Vista. Idk which

    Hello Dr.Help,
    Thank you for providing so much information about the issue you are experiencing with iTunes.  It sounds like you have tried reinstalling it, but nothing happens when you launch it.  I recommend following the steps in this article to resolve launch issues with iTunes:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Can anyone help? itunes wont open and i need music!

    hello im new to this so excuse me if im rambling.
    Ive recently updated software when turning on my mac when it offered it automatically and now my itunes wont open. A box comes up saying " the application itunes quit unexpectedly. other applications are not affected. click reopen to open the application again" blah blah...
    And of course it wont open if i repeatedly try.
    Can any of you lot tell me what i can do to rectify this and save me a whopping £35.00 that apple isists on getting if you want any help from them via the old phone!
    Thanku thanku thanku if u can shed some light on this for me!
    emac   Mac OS X (10.4.8)  

    You did not indicate the name(s) of the automatic Software Update. Was it just an iTunes update?
    Run the Repair Permissions (Applications/Utilities/Disk Utility) then Restart your computer. Relaunch iTunes.
    If iTunes fails to open, disconnect any Firewire/USB peripherals (except Mouse) and reinstall that same version from the Apple Downloads Website, then repeat the above Repair and Restart.
    DIXIE
    15"iMacG4/800/60GHD/768MB-12PB/867/60GHD/1.12GB-G3/400/1GB   Mac OS X (10.3.9)   AE network

  • Itunes wont open on Windows XP

    I have installed, then uninstalled several times, itunes and quick time from apple.com via cable on my laptop with windows xp. All the icons are on the desktop, but itunes wont open when double clicked. I do not get any error message, only hour glass appears for a few seconds and then its gone. I turned off NIS before installing, removed temp files, deleted previous downloads, restarted computer, updated windows, turned off firewall - nothing has worked so far. Any suggestions !!!
    gateway   Windows XP   laptop
    gateway   Windows XP   laptop

    hi Singh!
    is that Norton Internet Security 2005 that you've got? if so, let's first check up on this issue:
    iTunes 6 won't open on a Windows computer if firewall software is not up-to-date
    ... but if no joy with that, let's try the trusty Lorraine M technique:
    Lorraine M: NIS/itunes problem rectified
    but if no joy with either of those, we'd better check up on this issue, which can produce the same symptoms you're reporting (no error messages whatsoever and a "two-second hourglass"):
    iTunes for Windows doesn't open after upgrading
    keep us posted
    love, b

  • Itunes wont open-reinstall doesnt solve

    itunes wont open and when i try it says it cant open b/c some of its required files are missing and to reinstall itunes. so i went to this website and d/l it again and clicked repair. that didnt work. then i tried uninstalling/deleting everything and re-installing it and both when i tried repairing and re-installing altogether, a message came up having to do with quicktime..it read something like : quicktime error: -3
    HELP!

    For the QT error -3, I'd try the standalone QT install first.
    top fixes for a new iTunes install/upgrade are
    - turning off security software such as Norton before the install as Apple suggests
    - installing QuickTime standalone, not regular
    http://www.apple.com/quicktime/download/standalone.html
    - setting up Norton to allow iTunes
    - scanning for malware with ewido (Free at www.ewido.net/en/)
    - last but not least, using MSCONFIG to find Windows conflicts
    http://docs.info.apple.com/article.html?artnum=302538
    Post back with any questions or your solution.

  • ITunes wont open,as WebKit.dll was not found?

    iTunes wont open as, error message says "The application has failed to start because WebKit.dll was not found". Does anyone have any suggestions? I've tried to remove iTunes but come up with another error "can't find iTunes.msi"

    It looks like you might have two different problems going on at once. Trying the following one first:
    "The application has failed to start because WebKit.dll was not found".
    Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
    Let's try something relatively simple first. Restart the PC. Now head into your Add or Remove programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
    Does iTunes launch properly now?

Maybe you are looking for