My license is for PC I now have a Mac, how can I download the software onto my new Mac?
I purchased the Adobe Creative Suite 5.5 for windows. I was given a disc to download it onto my computer. Recenlty my computer died so I purchased a new Mac. How can I download my Adobe Suite license onto my new Mac?
To get a Windows versions of CS5.5 onto a Mac you would have to try using a Windows emulator such as Bootcamp. CS5.5 does not qualify for a platform swap, so you will not be able to acquire a Mac version of it unless you find someone selling it.
Similar Messages
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I have a license for Photoshop CS6 which was installed on a PC that is now beyond repair. How can I install the software on my iMac? I still have the serial number that is registered to me Adobe Id.
Serial numnbers are platform specific so you will not be able to use it for the Mac if it was initially designated for a PC. YOu will need to perform a platform swap. See the following for information:
Change product platform or language
You can swap languages/platforms for a latest version product if you follow the instructions at the following link:
http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l -
I purchased Creative Suite 6 Design Standard for windows, but I now have a MacBook, how can I download it onto my Mac - please tell me I don't need to spend another £1000!!
Change product platform or language
You can swap languages/platforms for a latest version product (CS6 only) if you follow the instructions at the following link:
http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l
Alternative: If you wish to continue using the software on the Windows machine as well then your only recourse without buying again would be to install a Windows emulator on the Mac so that it has the rght environment to install in -
I purchased Adobe Design Standard in June 1993 and have not downloaded it until now. when I click on the software on my account there is no download button. How can I download the software I purchased so long ago? I hope it is not money down the drain. Is there any phone number available so I can talk to an Adobe employee?
Which version of Design Standard are you asking about? I don't think any Creative Suite packages existed in 1993. I think the first CS came out in 2003.
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I bought photoshop elements 12 for my mac. I do not have a disc drive; can you download the software and input the serial number?
Yes you can make the trial permanent with you serial number. Download from here:
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&PID=2159997 -
I have a Ipod mini 6gb that still works but a new computer that doesn't have its software. How can I download the software for it
Check the iPod Hardisk health with the iPod Disk Diagnostic, as posted by tt2
https://discussions.apple.com/message/17776595#17776595
It wont fix your problem, but may tell help troubleshoot, why it is freezing iTunes, especially when the Pending and Realloc numbers are high.
have a nice day! -
Have been using a monthly subscription of Captivate and have just changed computers, how do I download the software on my new computer?
if you're using the cc desktop app, https://creative.adobe.com/products/creative-cloud
otherwise,
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'. -
I would like to send pics from my windows computer to my iPhone using bluetooth. I had it paired but somehow it cannot the download the software and is asking me to usa a disk instead. Where or how can I download the software available for that, please reply... thaks. (",)
Bluetooth file transfer has never been supported with iOS devices.
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I need to re activate CS 4 Creative suite, normally I got a challenge code by telephone, and the software worked. Now it's impossible to speak someone by telephone, how can I activate my software on my new mac? I need a challenge code because it is an upgrade version.
Try serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
My dad has the original software and i can't install the program because my dad is in the US and I'm in the Philippines. Now, I asked the serial number of his adobe lightroom. How can I download the software using the serial number? thanks.
If you just need a copy of the software, then download the trial copy of Lr available from Adobe. On entering your serial number it will then become a full copy.
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How can I download the software for a fujitsu S1300i scanner onto my iMac
How can I download the drivers for a Fujitsu Snapscan S1300i scanner?
If the scanner didn't come with the disc to download the drivers then you have NO CHOICE but to go to Fujitsu's Web Site and see if they offer a download for there drivers. It helps everyone if you fill out all of your Profile as to the year of your iMac and all of the information from about this Mac at your Black Apple. The more information you give us the easier it is for us to give you accurate information concerning your problem.
Cheers
Don -
How can I download the software for a second time without a backup but with the serial number?
Hi guys,
stupidly my hardware got broken and I've missed to do a backup for the programs. May it's a stupid question but how can I download the Lightroom software for a second time? I've got the serial number for this, but can't find a link without buying it again....
Thanks a lot for your help!!!!
Cheers,
HannahLightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh -
I purchased Photoshop cs5 a while back in disk form for my old imac. Now my new laptop doesnt have a disc drive... can I get the program onto my new computer? I don't have the box, but have the old computer it's on...
also had a friend place inD and Ai on my old laptop and am curious to know how to get it to my new oneAs long as you have your serial number, you may download and install
OLDER previous versions http://www.adobe.com/downloads/other-downloads.html -
I have a license for CS3 Design Premium but no disk. Where exactly can I download the software? The solution offered on the Adobe website (CS3-Produkte herunterladen) does not work ...
If the page you linked does not work then it should so what happens when you try? It is possible that it might be a simple matter of you enabling cookies or trying another web browser.
You can also try to download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS3 and CS4: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html -
Itunes was working earlier and now I receive message that says "the folder "itunes" is on a locked disk or you not have write permissions for this folder" - what is this and how can I fix the problem?
Hey HaydenJulie,
Thanks for the question, and welcome to Apple Support Communities.
The following article provides information on permissions issues with iTunes. The troubleshooting steps included may resolve your issue:
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M.
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