My licensed Photoshop CS6 (extended Education Edition) does not boot, I only get link to join cloud?

When I try and boot my licensed Ed Edition CS6 extended software I just get an ad link to join the cloud?
What is going on?

Hi PJ,
You're correct, when you get a membership to Photoshop CS6 by itself it is the standard version, versus with Creative Cloud membership it is the Extended version. I didn't find this written out anywhere. I did notice when I clicked the Photoshop picture from here http://www.adobe.com/products/creativesuite/cssubscription.html it took me to the Photoshop standard product page versus here it does say Extended http://www.adobe.com/products/creativecloud/tools.html and links to the Extended product page.
Where are you seeing this "Learn More" link that takes you to the wrong place (Extended page)? Can you post a screen shot?
This seems like something that should be called out on the first subscription page and here http://www.adobe.com/products/photoshop/faq.html#subscriptions
I'll see if its possible to get something added and possibly change this Learn More link once I get more info.
-Dave

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