My Lightroom 4 won't import files any more!! Any suggestions please.

Hi. My Lightroom 4 won't allow me to import files. one day working fine now nothing. Has anyone encountered this before and has any ideas on how to fix it?? Thanks

one day working fine now nothing
Could you elaborate on what happens when you try to import, what error messages appear, etc.

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Lightroom won't import

i took some photos this morning and lightroom won't import them. i can view them on my sd card but not when i go to import new photos

FAQ: What information should I provide when posting, or What do you need to know to solve my issue?

I have just purchased an activation key for iWork but when I enter it it is rejected as invalid. Any help or suggestions please?

I have just purchased an activation key for iWork but when I enter it it is rejected as invalid. Any help or suggestions please?

Check the usual suspects, letter O and number zero for example, also letter "ell" and capital i.
We are however not Apple. Contact their telephone support for wherever you are.
Peter

LR 5.5 Doesn't work. Won't import files from Sony or Canon

Since initially downloading LR 5, I have been unable to import files from my Canon 7D, Canon 5D Mk3, or my Sony Nex 7. All three cameras are running the latest firmware versions.
I'm using an Apple 27" IMac, with 3.4GHz Intel I7, with 16Gb 1333Mhz DDR3 ram.
The ONLY way I've gotten LR 5.X to import any images has been to move them from the memory card, to a folder on the desktop, and then import them from that folder.
Anything else I try results in a dialogue box that tells me the images can't be imported.
LR4 works just fine, and I have no issues importing files from any of my three cameras with it.

When I try to import anything, a dialogue box pops up, titled "Import Results"
Below that, it says "Some import operations were not performed",
Then, below that, it says "The following files were not imported because they could not be read." And it then lists individually all the images I tried to import.
I then have the option to "Save As", or "Ok".
When I click "Ok", it ejects the card, and "No photos in Current Import" appears in the middle of the screen.

5.6 won't import files

Recently "improved" to 5.6, now I can't import files. I'm a computer novice so this is frustrating. The previous version worked wonderfully. When I try to import the thumbnails don't appear and the following is displayed instead - "Preview unavailable for this file." I try to execute the import command anyways and a pop-up box appears indicating that "some import operations were not performed" and in fact NONE of the files imported. I've segregated the .jpg and .nef files and tried to import them separately and still NO GO! Hoping for some help, thanks in advance!!

This camera's RAW photos are not supported by Adobe software at this time. Please read this thread: Support for Nikon D750

Why won't my Lightroom 5.3 import files anymore?

I'm on a Mac with Lightroom 5.3 freshly installed. It worked neatly for a couple of days when importing either from my iPhone or my 6D (from the card reader). Suddenly it stopped doing that. I've been through all the discussions and I've tried the following steps:
- delete the preference file (and re-start Lightroom)
- re-install Lightroom
- create a new catalogue (won't work either)
- checked the permissions (as in the beginning, it would tell me that it can't read my files - but they worked perfectly!), which were fine
- cleared the "recently used" file paths of the import dialogue
- re-booted my Mac about a gazillion times
- updated the RAW software
- re-installed Lightroom again (but having deleted pretty much everything from the HD that was Lightroom related)
It just won't work. But before I re-installed Lightroom, it would still give me the "error: can't read files" sign. Now, it simply starts importing (the progress bar starts anyway) and then it just stops at one point, not having imported anything. Lightroom doesn't freeze, it just doesn't do anything and the progress bar stops. I wanted to attach a screenshot to show you what it looks like right now, but that didn't work either, so whatever.
Here's the thing: it still works in Lightroom 4. So now I've been importing into Lightroom 4 and adding the files without moving them to Lightroom 5. But what kind of workflow is that? It's literally killing me because I've paid money for the software and I was patient enough to go over all the trouble shooting, but I'm really out of wit. I hope somebody can help me with this problem.
Thanks in advance.

This is my observation:
My Pictures and my Movies folder are on an external harddisk. I have an alias for both of them in my User folder.
The Finder can access the catalogs on the external harddisk without problems.
When I create a catalog on my SSD, detach the external drive, delete the aliases and create folders Pictures and Movies on the SSD everything is fine.
When I delete the folders Pictures and Movies on the SSD again, attach the external drive and re-create the aliases things go wrong.
The problem is that Lightroom can't handle the alias! That's all.
This problem has never been an issue until the lastest version (5.7) of LR.
Whatever I do in terms of access rights to the alias and/or the folder the alias points to, it won't work.
Please fix this URGENTLY!
Reiner
MacBook Pro
Mac OS X 10.10
Lightroom 5.7

Lightroom 3 - some imported files corrupted

I recently discovered a strange problem. Every once in a while I find files imported by lightroom from my CF card are getting corrupted. Maybe corruption isn't the right word because the files are still readable, but they aren't the same as the file on the CF card. See the example screenshot below of a RAW file that shows this problem.
When I discovered this file in lightroom I went back to the CF card and copied the same file to my hard drive and imported it into lightroom and there was nothing wrong with it. This is the 2nd time this has happened to me and it is something I have only noticed within the last couple of weeks. I haven't done any updates to lightroom recently. I'm using lightroom 3.2.
To make matters even worse I just discovered today that the lightroom import is also corrupting video files only with video files it is not immediately obvious until you play them from start to finish and discover a split second smearing or glitch during playback. Just like the RAW files the damaged video files were fixed by simply copying them from the CF card and overwriting those imported by lightroom.
I compared sizes of the corrupted RAW file and good RAW file and the corrupted file was about 90 kilobytes smaller. With video files that was not the case. They were identical in size.
Is anyone else having this issue? Logically I don't see how lightroom would be causing this problem as I suspect it is only using operating system file copy functions to perform this operation, but with the corrupt versus good RAW file sizes differing it certainly points to something not being handled the same way when imported by lightroom.
Some additional details regarding my setup.
27" iMac running snow leopard 10.6.5
Image and Video files from a Canon 7D
Lexar Professional 600x 16GB CF card
Lightroom version 3.2
Mark

Hi,
I have discovered the same or a least a similar problem on my PC. LR3.3 says in my translated words " Photo aapears to be corruped" (Das Bild ist anscheinend beschädigt).
When searched through the Win7 foren there seem to be more people having that problem - but very little idea of a solution.
On ma PV I worked with the built-in card reader when expirienced the problem first. A short period later the system did not accept 16 GB cards. I used an external reader and everything works fine. But the problem with the corrupted files came (back) infrequently. Now I have to restart my PC before I can read CF cards and import them to LR3. Very strange.
Is there anybody haveing a glue what happens?
I would appriciate any hint.
Henry

FCP 7 won't import File

Need Help: I'm recording with a Canon XHA1s camcorder in HDTV/24FPS to a Focus FS-CF Pro with CF Card..When trying to import into FCP 7. I keep getting an error message. "File Error: 1 File(s) recognized, 0 access denied, 1 unknown."
Open file in Quicktime and here the specs are:
Format: HDV 1080p24, 1440 x 1080 (1888 x 1062)
Linear PCM, 16 bit big-endian signed integer, 2 channels, 48000 Hz
FPS: 23.98
Data Size: 73.4 MB
Data Rate: 26.53 Mbit/s
Tried trashing FCP preferences
Any help would be greatly appreciated: Hopefully I won't have to convert file each and every time

This time I Tried importing contents of CF Card while in device and also tried copying contents to hard drive and same error message.."General Error"
Before I just tried importing the .mov file and received the other error message "File Error: 1 File(s) recognized, 0 access denied, 1 unknown."
Open in Quick time and click Open Inspector and this is what the results are:
Format: HDV 1080p24, 1440 x 1080 (1888 x 1062)
Linear PCM, 16 bit big-endian signed integer, 2 channels, 48000 Hz
FPS: 23.98
Data Size: 73.4 MB
Data Rate: 26.53 Mbit/s

Mail won't import all Entourage mail-- any ideas?

Hello all,
I started to import my mail from Entourage. Everything went in pretty much fine, except for the SENT folder. It would import, and then when I looked, it was all Sent mail but only up to Oct 18,2008. I then deleted that "Import/Sent" mailbox in Mail.app, then tried to Import again, just checking the "Sent Mail" box when it asks you "which items do you want to import from Entourage", etc...
But still, it would import a huge sent-mail folder, but lacking emails from Oct 18-Dec 10 2008.
Any thoughts on why? Any suggestions on how to just get those SPECIFIC emails from Entourage and put them directly into Mail.app? Is there any way to get those specific ICS files from Entourage and convert them into Mail?
Thanks- Samantha

cjpsullivan wrote:
Why won't iTunes 11 import CD'S
It does.

Lightroom 5 difficulties importing files from MC

Hi Everybody,
saw some discussions already concerning this problem. Want to specify this issue nevertheless.
PROBLEM:
When importing from memory card, Lightroom 5 previews turn up veeeery slowly. This is a known issue by Adobe, obviously being worked on. But even when I import from the folder tree (not directly from the mc folder at the top) the previews load quicker, but my importing issue remains.
The import takes very long, so generating the preview files. Sometimes Lr5 gets stucked completely and can't be shut down over the Win Task Manager. Theonly solution: shutting down the system the hard way, e.g. cutting off power and restart.
But even when I am patient and wait till everything is loaded, Lr5 remains slow afterwards on ALL functions, even in showing previews of older images.
Most of the time, Lr5 seems to corrupt the file library on the HD I am importing on. After shutting down the system (which takes an eternity also), Windows is 'reparing' the image HD after restart automatically.
Is this a known issue? Has it anything to do with the fact, that the images HD is NOT the OS-drive?
Sys Info:
OS:Win 8 Pro
Mem Size: 24 GB
HD: WD 2 TB eSATA internal (brand new)
P.S. No dumb remarks about Win8. We all know 7 worked lots better and OSX anyway ....

Have a look here: Camera Raw plug-in | Supported cameras
Since Lightroom v5.2

Itunes won't import files from my computer c drive

I click on
'File'
then
'Add file to library'
then files on my C drive show up and I select one or several, then click on
'Open'
and nothing happens, no error, no file imported, no message, just nothing.

Well, there are two reasons I can think of why it's not adding them and you get the red slash-circle.
1) Operating system permissions are not letting you do this. However your profile says XP, and this is more common with Vista and WIndows 7 - permissions suddenly changing with no notice to you. Even ifyou'rethe only user, and using an admin account.
2) The files are mp3 and somehow the headers have gotten damaged/corrupted. Other players (like windows media player) will play them but itunes is too fussy. You can use MP3 Validator to fix the headers. Try it only on ONE file to start.
More info is on this webpage
http://trevinchow.com/blog/2008/09/17/fix-for-mp3-songs-not-playing-in-itunes/
Yes, I know the article says "fix for songs not playing", but it is the same fix if they will not add to itunes.

How to stop Lightroom duplication of imported files?

I must have accidentally ticked something because all of a sudden Lightroom 4.3 has started to import an original filename.tif file and also copy it to filename -2.tif, doubling up each file. What do I have do to change to stop this please?
Using a 64bit Windows 7 PC

Thanks DJ - spot on.
Workflow was scan on back-up PC, save to USB, transfer to main PC where Lightroom resides. New scanner this week does not react well with back-up so used main, eliminated the USB bit and ended up with duplicate files everywhere.
Been through every Lightroom menu trying to find what I had done wrong!
Thanks again,

Lightroom Won't Import RAW+Jpeg

I took photos using Nikon D200 using the setting RAW+Jpeg. When I insert my memory card into the reader and tell it to import all photos, it only sees and imports the RAW. Looking the the CF card directly, I can see both jpeg and raw, but LR will only bring in the Raw..any reason for this? I unchecked check for duplicates to see if that mattered and it doesn't.

Shane-
 
 This is intentional behavior, lots don't like it, lots do. For me, personally, I never pull down JPEG copies with my RAW files from the camera, but this is not for everyone.
 There are workarounds, (search threads) but the simplest to to ditch the JPEGs and create them as needed from the adjusted RAW files.
 
 
John "McPhotoman"
 color="#800000" size="2">~~ John McWilliams
 
 
 
 MacBookPro 2 Ghz Intel Core Duo, G-5 Dual 1.8;
 Canon DSLRs

ITunes won't import files in Win7/64-bit

I have just installed Windows7 64-bit Professional on my computer. Totally clean install (no upgrade...deleted partitions, reformatted etc...totally clean install). Previously, this computer had Win XP 32-bit, running iTunes successfully for years.
All of the media files I am attempting to import were ripped in iTunes, so I *KNOW* they're iTunes friendly.
I can't get any of my media files (MP3's, MP4's...) to import. Dragging & dropping does nothing. File>Add File To Library does nothing. File>Add Folder to Library appears to *start* an import process, but it fails shortly after with no explanation.
I also tried creating a new iTunes library, but the behavior is the same.
When I add content from iTunes Store, it is added to the database no problem.
I have tried running iTunes in Compatibility mode (tried XP/Vista both...) with no luck. I have told it to run with Admin privileges...with no luck. I have 'repaired' iTunes...with no luck. I have uninstalled / reinstalled iTunes...with no luck.
I am running out of ideas. Any suggestions out there? I can't believe that the media files have all gotten corrupt in the 24 hours since I had XP on this machine. HELP!!

Howdy cayenneman,
It looks like you have set a custom location to store your iTunes library but when you import your media, the files don't go to that location and seem to stay where they were imported from, such as from your desktop. In the first screenshot you provided I notice that you do not have 'Copy files to iTunes Media folder when adding to library' checked. That tells me that the symptoms you are seeing are 100% correct. Checking that box will make iTunes do what you want, in that it will actually copy the media from wherever you are importing it from, to the directory you have set to store your iTunes library.
iTunes 11 for Windows: Change where your iTunes files are stored
Copy items to your iTunes folder when you add them to your iTunes library
When you import an item by dragging it to the iTunes window or choosing File > Add to Library, a reference (or “pointer”) to the item—not the item itself—is placed in the iTunes folder. You might not be able to play songs if you move them.
You can change this setting so that iTunes copies of all the items are placed in the iTunes folder.
Choose Edit > Preferences and click Advanced.
Select the “Copy files” checkbox.
The next time you add an item to your library, iTunes places a copy of the file in your iTunes folder; the original file remains in its current location.
The title of the article mentions Windows but the information is the same for Mac.
Thank you for using Apple Support Communities.
All the very best,
Sterling

Lightroom won't import photos

when trying to import photos in to lightroom i select the ones i want and then click import it shows the progress bar on top and says its importing but it will never finish. it will just keep kelling me its importing photos.

Try all of these steps in sequence
Quit Lightroom
Reboot your computer
Delete your preference file: Preference and other file locations in Lightroom 5
Restart Lightroom

My Lightroom 4 won't import files any more!! Any suggestions please.

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