My lightroom 5 has slowed considerably on my macbook pro
please help. My lightroom 5 has suddenly slowed considerably on my macbook pro. It can take ages to carry out out a simple task like spot removal, and when you run the activity monitor it will show that lightroom has stopped responding,
In the "performance" tab of the Preferences dialog, if you turn off the use of the GPU, does it stop crashing?
Similar Messages
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Macbook pro has slowed considerably and spinning beach ball appears lots
My Macbook pro has slowed considerably and spinning beach ball appears lots recently.
After I installed 10.5.7 it started happening. When I open anything including system prefs and apple apps the ball appears. I'm on 10.5.8 and it seems to be either as slow or slower. Startup is a bit faster now, but it'll go to the beach ball before I even do anything remotely intensive on the system.
My computer is almost 3 years old but I don't install any weird software on it and have 30% of my system disk free. I'm an audio guy and use logic, pro tools and generally keep my computer clean.
I've tried starting another user account to check if its my original user that has the issue, but thats just as slow too.
Please help...
Thanks
Oh yeah, I repaired disk permissions too but it hasn't seemed to have changed anythingThanks for the reply Dale.
I have just tried that and Disk Utility said my MAc HD appears to be ok....????
So I don't really understand what else I can do...
I tried using Onyx a couple of months ago but it seemed to make things worse and more temperamental.
If there is a next level of solutions I could try it would be much appreciated.
This is what appears when I verify or repair the permissions... I doesn't change if I repair them though.....
Verify permissions for “Macintosh HD”
Reading permissions database.
Reading the permissions database can take several minutes.
ACL found but not expected on "private/var/root/Library/Preferences".
ACL found but not expected on "private/var/root/Library".
ACL found but not expected on "private/var/root".
Permissions differ on "System/Library/CoreServices/AirPort Base Station Agent.app/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "Applications/Utilities/AirPort Utility.app/Contents/CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
Permissions differ on "Library/Application Support/ProApps/Internal Plug-Ins/BrowserKit/iLife.bkplugin/Contents/CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
Permissions differ on "System/Library/PrivateFrameworks/BrowserKit.framework/Versions/A/CodeResources ", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/DVD.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/FRSettings.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/FRSources.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Movies.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Music.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Photos.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Podcasts.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/TV.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/BackRow.framework/Versions/A/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/ProKit.framework/Versions/A/Resources/Leopard Panels.bundle/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "usr/lib/ruby", should be lrwxr-xr-x , they are drwxr-xr-x .
Permissions differ on "Applications/iTunes.app/Contents/CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
Permissions differ on "Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents/ CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
Permissions differ on "Applications/iTunes.app/Contents/Resources/iTunesHelper.app/Contents/CodeResou rces", should be -rw-rw-r-- , they are lrw-rw-r-- .
ACL found but not expected on "Applications/TextEdit.app".
Permissions differ on "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
ACL found but not expected on "Applications/Time Machine.app".
Permissions verification complete
Thanks for your help
Owen -
I purchased Mountain Lion around a month and a half ago. Since then, my computer has slowed considerably--like i could go get a cup of coffee while the page loads like old-school. Does anyone out there have any suggestions how to fix this?
How much RAM? How much available disk space?
Have you tried starting in Safe Mode and see if the problem still occurs?
Restart holding the "shift" key.
(Expect it to take longer to start this way because it runs a directory check first.)
If this works look in System Preferences > Users & Groups > Login items and delete any third party login items (-), you can always add them back with the (+). Also look in /Library/Startup Items. Nothing is put in that folder by default, so anything in there is yours. -
Ipad has slowed considerably what's up
My iPad has slowed considerably. Does anyone know what causes this. Connections are slow, getting on ab app is slow, etc
Hi Pegatha911,
Thanks for using Apple Support Communities. I would recommend closing all your apps and restarting and maybe resetting as good initial troubleshooting steps:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari -
I need feedback from anybody who has the 2011 baseline 15" MacBook Pro
I need anyone who has the new baseline 15" MacBook Pro to give me feedback. Like, is it fast enough, is the resolution ok, is the hard drive fast enough at 5400 rpm or is it slow in transferring data, especially this point, does it require any upgrade, and all that other stuff.
Perform a SMC Reset, it could be causing your battery problems.
https://support.apple.com/kb/HT3964 -
HP Pavilion external monitor has stopped working with my Macbook Pro (Mid 2012) with OSX 10.8.3. When I purchased the monitor a few weeks ago it worked perfectly when computer was in clamshell mode or with lid open. Now external display has stopped working. When I turn on display it scans for signal but does not find it and then immediately goes into sleep mode. I am using a DVI connection with the adapter for the mini display plug. REALLY FRUSTRATING. Any help would be extremely appreciated.
Hi lancekatigbak,
If you're having issues with the display out on your MacBook Pro, you may want to take a look at the troubleshooting steps in the following article:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
Cheers,
- Brenden -
My apple id has been disabled for my macbook pro and ipad - how do I enable it?
my apple id has been disabled for my macbook pro and ipad - how do I enable it?
contact itunes
https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=PF4 -
my husband has 1 of the newer macbook pros that runs off of lion and know his computer wont let him get past the starting screen it keeps telling him to put in a bootible disk he cant use his key board or anything what should he do?
Hi...
Use Lion Recovery to repair the startup disk if necessary, or reinstall the Mac OS X.
he cant use his key board
You'll need to use a wired (USB) keyboard. -
I have a very slow startup for a macbook pro after installing Maverick
I have a very slow startup for a macbook pro after installing Maverick
Try SMC and NVRAM resets:
http://support.apple.com/en-us/HT201295
http://support.apple.com/en-us/HT204063
Then try a safe boot again:
http://support.apple.com/en-us/HT201262
Ciao. -
Application very slow to installing on macbook pro , why?
application very slow to installing on macbook pro , why?
Spider.007 is correct, here is my current setup:
NAME FSTYPE LABEL UUID MOUNTPOINT
sda
├─sda1 vfat EFI 70D6-1701
├─sda2 hfsplus Macintosh SSD 956c7127-1bde-348b-9fb5-1b79cd05a4ad
├─sda3 hfsplus Recovery HD 4fa05f80-9ed0-3fc2-82eb-dbd6e4bd4b12
└─sda4 ext4 f741fbee-f3b0-4a95-b9b8-f35f4b4c28af /
sr0
Last edited by SilverOne (2014-05-04 01:12:50) -
Sudden slow-down of my MacBook Pro
I have experienced a recent significant slowdown on my MacBook Pro. Since it occurred soon after I finally got around to loading Yosemite, I was concerned that the new OS was a bit too much for the 5yr old laptop. I found an older (long!) thread that recommended etrecheck and post the results in a new discussion. I know there are some things I need to clean up too.
Problem description:
Sudden and significant unexplained slow-down of my MacBook Pro. I get a lot of spinning pinwheels just opening and closing applications.
EtreCheck version: 2.2 (132)
Report generated 4/19/15, 9:28 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 7:0:51
Disk Information: ℹ️
TOSHIBA MK5055GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (304.06 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) [Click for support]
/Library/Application Support/Symantec/Protector
[not loaded] com.symantec.kext.protector.panther (1.0f5) [Click for support]
[not loaded] com.symantec.kext.protector.tigerplus (1.0f5) [Click for support]
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
/Library/StartupItems/SymAutoProtect
[not loaded] com.Symantec.kext.SAVAPComm (11.0.6) [Click for support]
/System/Library/Extensions
[not loaded] com.Ralink.driver.RT2870USBWirelessDriver (4.2.0) [Click for support]
Startup Items: ℹ️
WiUtilityUSBStartUp: Path: /System/Library/StartupItems/WiUtilityUSBStartUp
NortonMissedTasks: Path: /Library/StartupItems/NortonMissedTasks
SMC: Path: /Library/StartupItems/SMC
SymAutoProtect: Path: /Library/StartupItems/SymAutoProtect
SymProtector: Path: /Library/StartupItems/SymProtector
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.carbonite.launchd.carbonitealerts.plist [Click for support]
[running] com.carbonite.launchd.carbonitestatus.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
[running] com.symantec.quickmenu.application.plist [Click for support]
[running] com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist [Click for support]
[loaded] com.anchorfree.ajaxserver.plist [Click for support]
[running] com.app4mac.CheckUpAgent.plist [Click for support]
[running] com.carbonite.launchd.carbonitedaemon.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.sharpcast.xfsmond.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@mac.com-SharedServices.Agent.plist [Click for details]
[loaded] com.google.keystone.agent.plist [Click for support]
[not loaded] com.zeobit.MacKeeper.Helper [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
iTunesHelper UNKNOWN Hidden (missing value)
Skype UNKNOWN (missing value)
Canon IJ Network Scan Utility Application (/Library/Printers/Canon/BJPrinter/Utilities/Canon IJ Network Scan Utility.app)
Hotspot Shield UNKNOWN (missing value)
CheckUpAlert Application (/Applications/CheckUp.app/Contents/Resources/CheckUpAlert.app)
SMARTReporter UNKNOWN (missing value)
AwakeHAWNU1UI UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Hotspot Shield UNKNOWN (missing value)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
SAVDiskMountNotify Application (/Library/Application Support/Symantec/AntiVirus/SAVDiskMountNotify.app)
ScanNotification Application (/Library/Application Support/Symantec/AntiVirus/ScanNotification.app)
SymSecondaryLaunch Application (/Library/Application Support/Norton Solutions Support/Scheduler/SymSecondaryLaunch.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
OfficeLiveBrowserPlugin: Version: 12.2.8 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 9.5.5 [Click for support]
GarminGpsControl: Version: 2.9.2.0 Release [Click for support]
EPPEX Plugin: Version: 3.0.5.0 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 45 Check version
3rd Party Preference Panes: ℹ️
Carbonite [Click for support]
Flash Player [Click for support]
Growl [Click for support]
Java [Click for support]
SymAutoProtect
Symantec\nQuickMenu [Click for support]
Trusteer Endpoint Protection [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
27% syncdefaultsd
12% WindowServer
10% mds
10% CarboniteDaemon
9% CheckUpAgent
Top Processes by Memory: ℹ️
613 MB kernel_task
0 B askpermissiond
0 B softwareupdated
0 B secinitd(2)
0 B coreservicesd
Virtual Memory Information: ℹ️
1.94 GB Free RAM
6.06 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Apr 19, 2015, 02:16:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CheckUpAlert_2015-04-19-141637 _[redacted].crash
Apr 19, 2015, 02:07:48 PM Self test - passed
Apr 18, 2015, 04:56:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-165644_[redacted].crash
Apr 18, 2015, 04:52:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-165224_[redacted].crash
Apr 18, 2015, 04:26:09 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-162609_[redacted].crash
Apr 18, 2015, 04:14:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-161454_[redacted].crash
Apr 18, 2015, 12:21:59 AM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-04-18-002159_ [redacted].crash
Apr 19, 2015, 02:14:04 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Canon IJ Network Scan Utility_2015-04-19-141404_[redacted].crash
Apr 18, 2015, 04:59:32 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-165932_[redacted].crash
Apr 18, 2015, 04:59:12 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-165912_[redacted].crash
Apr 18, 2015, 04:55:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-165537_[redacted].crash
Apr 18, 2015, 04:52:55 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-165255_[redacted].crash
Apr 18, 2015, 04:39:38 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-163938_[redacted].crash
Apr 18, 2015, 04:37:21 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-163721_[redacted].crash
Apr 18, 2015, 04:27:12 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-162712_[redacted].crash
Apr 18, 2015, 04:26:08 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-162608_[redacted].crash
Apr 18, 2015, 04:23:41 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-162341_[redacted].crash
Apr 18, 2015, 04:09:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-160927_[redacted].crash
Apr 17, 2015, 09:29:17 AM /Library/Logs/DiagnosticReports/Safari_2015-04-17-092917_[redacted].hangBack up your Mac if you have not done so already. To learn how to use Time Machine read Mac Basics: Time Machine backs up your Mac - Apple Support.
Update OS X. Version 10.10.3 is the current release. To learn how to update OS X read Update OS X and App Store apps on your Mac - Apple Support.
Remove the following garbage from your Mac.
"MacKeeper"
"Sophos"
"Symantec / Norton"
"Trusteer Rapport"
Your Mac cannot operate properly with those products installed.
One or more of the following support documents may be applicable:
Uninstall Norton Internet Security for Mac
Removing Symantec programs for Macintosh by using the RemoveSymantecMacFiles removal utility
RemoveSymantecMacFiles
http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
http://www.sophos.com/en-us/support/knowledgebase/120838.aspx
Verify their complete and permanent eradication from your Mac. Don't use any other techniques to get rid of them.
"Carbonate" is known to run poorly on Macs.
"App4Mac" is outdated and obsolete.
Other problems may be present.
You need to become much more circumspect regarding the software you choose to install. I apologize if that comes across as blunt, but you appear to have been exerting quite some effort in an attempt to prevent your Mac from working the way it's supposed to work. -
How do I switch users on wifi sync for example my Mac has two users one apples MacBook pro the other is my name I want to switch from apples MacBook pro to my name how is this done?
Try connecting the iPad to the computer that you do not want to WiFi sync with and uncheck the WiFi sync option in iTunes. Then click on Apply. Reboot the iPad and see if that does the trick.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
The dash key has stopped working on my macbook pro
help!!the dash key has stopped working on my macbook pro mid 2010 and its amazing how much i need to use it has anyone else had this problem with keys and would they be able to fix it at the genius bar at my apple store
Well if you took it completely apart and couldn't get it to work by operating the silicone "cone" then the trace or contactor must be corroded or discontinuous. The only repair is to replace the keyboard. Sorry.
-
Why is internet so painfully slow on my new Macbook Pro Retina?
Why is internet so painfully slow on my new Macbook Pro Retina?
Symptom: The Wi-Fi network seems slow
Troubleshooting Wi-Fi issues -
Since upgrading to Mavericks, my system has slowed considerably. Any suggestions?
Hardware Information:
MacBook Pro (15-inch, Late 2008)
MacBook Pro - model: MacBookPro5,1
1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
NVIDIA GeForce 9600M GT - VRAM: 512 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 0:29:2
Disk Information:
Hitachi HTS545050B9A300 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (168.97 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-868
USB Information:
Apple Inc. Built-in iSight
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Configuration files:
/etc/hosts - Count: 57
Startup Items:
HP IO: Path: /Library/StartupItems/HP IO
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.versioncueCS3.plist 3rd-Party support link
[System] com.bombich.ccc.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
Launch Agents:
[System] com.cooliris.SetLaunchArch.plist 3rd-Party support link
[System] com.divx.dms.agent.plist 3rd-Party support link
[System] com.divx.update.agent.plist 3rd-Party support link
[System] com.epson.eventmanager.agent.plist 3rd-Party support link
[System] com.google.keystone.agent.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.google.Chrome.framework.plist 3rd-Party support link
[not loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
ChronoSyncBackgrounder
AdobeResourceSynchronizer
Dropbox
Dashlane
TrapsMonitor
HPEventHandler
HP Product Research
Internet Plug-ins:
AdobePDFViewerNPAPI: Version: 11.0.02 - SDK 10.6 3rd-Party support link
Flash Player: Version: 13.0.0.182 - SDK 10.6 3rd-Party support link
DivX Web Player: Version: 3.1.1.9 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 9.3.4 3rd-Party support link
WidevineMediaOptimizer: Version: 6.0.0.12607 - SDK 10.7 3rd-Party support link
googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
FlashPlayer-10.6: Version: 13.0.0.182 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
OVSHelper: Version: 1.1 3rd-Party support link
CoolirisWebKitPlugin: Version: (null) 3rd-Party support link
net.juniper.DSSafariExtensions: Version: (null) 3rd-Party support link
Google Earth Web Plug-in: Version: 6.2 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 3rd-Party support link
o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
NP_2020Player_WEB: Version: 5.0.91.0 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
OfficeLiveBrowserPlugin: Version: 12.3.5 3rd-Party support link
Safari Extensions:
Ebay Shopping Assistant: Version: 1.1
Slick Savings: Version: 1.0
Amazon Shopping Assistant: Version: 1.1
Searchme: Version: 1.3
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Dashlane: Version: Dashlane 1.0.0 - SDK 10.7 3rd-Party support link
Aspera Web 3.3.3.81344: Version: (null) - SDK 10.6 3rd-Party support link
ConduitNPAPIPlugin: Version: 1.0 - SDK 10.6 3rd-Party support link
Picasa: Version: 1.0 3rd-Party support link
3rd Party Preference Panes:
Adobe Version Cue CS3 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Growl 3rd-Party support link
Perian 3rd-Party support link
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Library/Application Support/DivX
DivXUpdate: Version: 1.0 - SDK 10.5 3rd-Party support link
DivXMediaServer: Version: 10.1 - SDK 10.5 3rd-Party support link
DivXTransferWizard: Version: 10.1.1 (Build 10.1.1.44) - SDK 10.5 3rd-Party support link
DMSLaunch: Version: 1.0 - SDK 10.5 3rd-Party support link
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Library/Printers/EPSON/InkjetPrinter2/Utility/UT4
Epson Printer Utility 4: Version: 9.14 - SDK 10.5 3rd-Party support link
EpsonSuppliesTool4: Version: 8.75 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
DivX Converter: Version: 10.1.1 (Build 10.1.1.67) - SDK 10.5 3rd-Party support link
DivX Player: Version: 10.1.1 (Build 11.3.1.8) - SDK 10.5 3rd-Party support link
Time Machine:
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
3% Acrobat
2% mds_stores
2% hidd
1% Mail
Top Processes by Memory:
217 MB mds_stores
168 MB Mail
164 MB com.apple.IconServicesAgent
115 MB Google Chrome
102 MB Microsoft Word
Virtual Memory Information:
550 MB Free RAM
1.62 GB Active RAM
1.09 GB Inactive RAM
508 MB Wired RAM
622 MB Page-ins
0 B Page-outsHere's sample of my Console messages after Mail froze (trying to drag an attachment to the desktop), and Chrome froze (couldn't open a new browser window). Sorry if it's too much information... I'm not sure what's relevant.
Thanks for your help!
4/14/14 11:52:05.609 AM WindowServer[90]: CGError post_notification(const CGSNotificationType, void *const, const size_t, const bool, const CGSRealTimeDelta, const int, const CGSConnectionID *const, const pid_t): Timed out 1.000 second wait for reply from "loginwindow" for synchronous notification type 102 (kCGSDisplayWillSleep) (CID 0x8107, PID 40)
4/14/14 11:52:05.610 AM WindowServer[90]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x0(0)
4/14/14 11:52:05.619 AM WindowServer[90]: device_generate_lock_screen_screenshot: authw 0x0(0), shield 0x0(0)
4/14/14 11:52:12.014 AM secd[218]: SecErrorGetOSStatus unknown error domain: com.apple.security.sos.error for error: The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
4/14/14 11:52:12.014 AM secd[218]: securityd_xpc_dictionary_handler EscrowSecurityAl[334] DeviceInCircle The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
4/14/14 11:52:23.422 AM com.apple.launchd.peruser.502[147]: (com.apple.KerberosHelper.LKDCHelper[258]) Exited with code: 1
4/14/14 11:53:22.003 AM WindowServer[90]: _CGXHWCaptureWindowList: No capable active display found.
4/14/14 11:53:29.732 AM apsd[60]: Unrecognized leaf certificate
4/14/14 11:54:18.055 AM WindowServer[90]: CGXDisplayDidWakeNotification [867718109340]: posting kCGSDisplayDidWake
4/14/14 11:54:18.056 AM WindowServer[90]: handle_will_sleep_auth_and_shield_windows: Deferring.
4/14/14 11:54:41.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=342[ksadmin] final status 0x0, allowing (remove VALID) page
4/14/14 11:54:55.132 AM Google Chrome Helper[346]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
4/14/14 11:54:55.133 AM Google Chrome Helper[346]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
4/14/14 11:54:55.360 AM Google Chrome Helper[346]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
4/14/14 11:54:55.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=348[ksadmin] final status 0x0, allowing (remove VALID) page
4/14/14 11:54:55.606 AM sandboxd[222]: ([287]) Mail(287) deny file-issue-extension /Applications/Google Chrome.app
4/14/14 11:54:56.616 AM Google Chrome Helper[351]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
4/14/14 11:54:56.616 AM Google Chrome Helper[351]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
4/14/14 11:54:56.632 AM Google Chrome Helper[351]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
4/14/14 11:54:57.177 AM Google Chrome Helper[352]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
4/14/14 11:54:57.177 AM Google Chrome Helper[352]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
4/14/14 11:54:57.225 AM Google Chrome Helper[352]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
4/14/14 11:54:57.412 AM Google Chrome Helper[355]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
4/14/14 11:54:57.412 AM Google Chrome Helper[355]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
4/14/14 11:54:57.420 AM Google Chrome Helper[354]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
4/14/14 11:54:57.420 AM Google Chrome Helper[354]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
4/14/14 11:54:57.835 AM Google Chrome Helper[355]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
4/14/14 11:54:57.836 AM Google Chrome Helper[354]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
4/14/14 11:57:06.116 AM syncdefaultsd[370]: Fixing push token
4/14/14 11:57:24.677 AM Mail[287]: *** Assertion failure in -[MFEWSCreateEventReplyResponseOperation executeOperation], /SourceCache/Mail/Mail-1874/FrameworkTargets/MailFramework/EWS/Items/MFEWSCreat eItemResponseOperation.m:37
EWS sent an unexpected quantify of create item replies: 3
0 MailCore 0x00007fff9851dc2c -[MCAssertionHandler _handleFailureWithPreamble:description:arguments:] + 141
1 MailCore 0x00007fff9851da9d -[MCAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 215
2 Mail 0x00007fff8ae0bb51 -[MFEWSCreateItemResponseOperation executeOperation] + 595
3 Mail 0x00007fff8ae09922 -[MFEWSCreateEventReplyResponseOperation executeOperation] + 71
4 MailCore 0x00007fff9856eeda -[MCMonitoredOperation main] + 211
5 Foundation 0x00007fff928018a1 -[__NSOperationInternal _start:] + 631
6 Foundation 0x00007fff9280154b __NSOQSchedule_f + 64
7 libdispatch.dylib 0x00007fff8fec72ad _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff8fecb7ff _dispatch_async_redirect_invoke + 154
9 libdispatch.dylib 0x00007fff8fec72ad _dispatch_client_callout + 8
10 libdispatch.dylib 0x00007fff8fec909e _dispatch_root_queue_drain + 326
11 libdispatch.dylib 0x00007fff8feca193 _dispatch_worker_thread2 + 40
12 libsystem_pthread.dylib 0x00007fff8c6aeef8 _pthread_wqthread + 314
13 libsystem_pthread.dylib 0x00007fff8c6b1fb9 start_wqthread + 13
4/14/14 11:57:24.678 AM Mail[287]: *** Assertion failure in -[MFEWSDeleteItemsRequestOperation initWithEWSItemIds:folderIdString:gateway:], /SourceCache/Mail/Mail-1874/FrameworkTargets/MailFramework/EWS/Items/MFEWSDelet eItemsRequestOperation.m:36
folder ID '(null)' for item delete is invalid
0 MailCore 0x00007fff9851dc2c -[MCAssertionHandler _handleFailureWithPreamble:description:arguments:] + 141
1 MailCore 0x00007fff9851da9d -[MCAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 215
2 Mail 0x00007fff8ae0cd3f -[MFEWSDeleteItemsRequestOperation initWithEWSItemIds:folderIdString:gateway:] + 260
3 Mail 0x00007fff8ae09c83 -[MFEWSCreateEventReplyResponseOperation executeOperation] + 936
4 MailCore 0x00007fff9856eeda -[MCMonitoredOperation main] + 211
5 Foundation 0x00007fff928018a1 -[__NSOperationInternal _start:] + 631
6 Foundation 0x00007fff9280154b __NSOQSchedule_f + 64
7 libdispatch.dylib 0x00007fff8fec72ad _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff8fecb7ff _dispatch_async_redirect_invoke + 154
9 libdispatch.dylib 0x00007fff8fec72ad _dispatch_client_callout + 8
10 libdispatch.dylib 0x00007fff8fec909e _dispatch_root_queue_drain + 326
11 libdispatch.dylib 0x00007fff8feca193 _dispatch_worker_thread2 + 40
12 libsystem_pthread.dylib 0x00007fff8c6aeef8 _pthread_wqthread + 314
13 libsystem_pthread.dylib 0x00007fff8c6b1fb9 start_wqthread + 13
4/14/14 11:58:16.363 AM WindowServer[90]: disable_update_timeout: UI updates were forcibly disabled by application "Google Chrome" for over 1.00 seconds. Server has re-enabled them.
4/14/14 11:58:17.989 AM WindowServer[90]: common_reenable_update: UI updates were finally reenabled by application "Google Chrome" after 2.63 seconds (server forcibly re-enabled them after 1.00 seconds)
4/14/14 11:58:23.803 AM Console[377]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.
4/14/14 11:58:29.759 AM apsd[60]: Unrecognized leaf certificate
4/14/14 11:58:30.255 AM WindowServer[90]: disable_update_timeout: UI updates were forcibly disabled by application "Console" for over 1.00 seconds. Server has re-enabled them.
4/14/14 11:58:32.000 AM kernel[0]: process Mail[287] caught causing excessive wakeups. Observed wakeups rate (per sec): 401; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 48511
4/14/14 11:58:32.916 AM WindowServer[90]: common_reenable_update: UI updates were finally reenabled by application "Console" after 3.66 seconds (server forcibly re-enabled them after 1.00 seconds)
4/14/14 11:58:33.801 AM ReportCrash[381]: Invoking spindump for pid=287 wakeups_rate=401 duration=113 because of excessive wakeups
4/14/14 11:58:36.212 AM Google Chrome Helper EH[362]: NSWindow does not support utility styleMask 0x10
4/14/14 11:58:32.000 AM kernel[0]: process Mail[287] caught causing excessive wakeups. Observed wakeups rate (per sec): 401; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 48511
4/14/14 11:58:32.916 AM WindowServer[90]: common_reenable_update: UI updates were finally reenabled by application "Console" after 3.66 seconds (server forcibly re-enabled them after 1.00 seconds)
4/14/14 11:58:33.801 AM ReportCrash[381]: Invoking spindump for pid=287 wakeups_rate=401 duration=113 because of excessive wakeups
4/14/14 11:58:36.212 AM Google Chrome Helper EH[362]: NSWindow does not support utility styleMask 0x10
4/14/14 12:00:49.151 PM loginwindow[40]: *** WARNING: -[NSImage compositeToPoint:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
4/14/14 12:00:49.152 PM loginwindow[40]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
4/14/14 12:00:50.664 PM com.apple.launchd[1]: (com.apple.WebKit.WebContent.98825194-AB5C-40F3-BBFD-DF5EB5209ACE[371]) Could not terminate job: 3: No such process
4/14/14 12:00:50.664 PM com.apple.launchd[1]: (com.apple.WebKit.WebContent.98825194-AB5C-40F3-BBFD-DF5EB5209ACE[371]) Using fallback option to terminate job...
4/14/14 12:00:50.697 PM com.apple.launchd.peruser.502[147]: (com.apple.mail.45088[287]) Exited: Terminated: 15
4/14/14 12:01:02.526 PM Google Chrome Helper[398]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
4/14/14 12:01:02.527 PM Google Chrome Helper[398]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
4/14/14 12:01:02.544 PM Google Chrome Helper[398]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
4/14/14 12:01:02.944 PM spindump[392]: Saved hang report for Mail version 7.2 (1874) to /Library/Logs/DiagnosticReports/Mail_2014-04-14-120102_Macintosh-4.hang
4/14/14 12:01:07.762 PM Google Chrome Helper[406]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
4/14/14 12:01:07.762 PM Google Chrome Helper[406]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
4/14/14 12:01:07.774 PM Google Chrome Helper[406]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
4/14/14 12:01:12.000 PM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Resume -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x7000 ****
4/14/14 12:01:33.124 PM com.apple.SecurityServer[14]: Killing auth hosts
4/14/14 12:01:33.124 PM com.apple.SecurityServer[14]: Session 100019 destroyed
4/14/14 12:01:33.128 PM com.apple.SecurityServer[14]: Session 100020 created
4/14/14 12:01:35.349 PM WindowServer[90]: disable_update_timeout: UI updates were forcibly disabled by application "Mail" for over 1.00 seconds. Server has re-enabled them.
4/14/14 12:01:36.343 PM WindowServer[90]: common_reenable_update: UI updates were finally reenabled by application "Mail" after 1.99 seconds (server forcibly re-enabled them after 1.00 seconds)
4/14/14 12:01:37.869 PM LKDCHelper[427]: Starting (uid=502)
4/14/14 12:01:50.000 PM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Suspend -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x7000 ****
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