My limited warranty seems to have expired before 1 year of purchase date, why? also, can I still purchase AppleCare?
So I purchased my iMac in the first days of December 2010. It's not a year since that and today when I checked the support status, it says it has expired. Does anybody have an idea of what happened here? Also, could I still be able to buy AppleCare? I read that you can purchase it up to a month after the limited warranty's over, but I don't know if that's still possible today. Does anyone know? Thanks.
This is what I found on Apple's Support page.
5. Can I extend service coverage on my MacBook beyond the 1-year warranty?
The AppleCare Protection Plan for MacBook extends hardware repair service and technical support coverage to three years from your MacBook’s original date of purchase. You can only purchase the AppleCare Protection Plan while your MacBook is covered under Apple's One-Year Limited Warranty.
You can look there, too.
Apple - Support - Macbook
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In terms of the KB.
You are probably looking at the old one.
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http://helpx.adobe.com/business-catalyst/kb/modules-quick-reference.html
Have you checked out the guide section and faq section on these forums as well? Lots of cool stuff.
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I'm fairly new to owning a Mac (newer than an SE) and I a having a problem with Software Update. I can't tell if the system is supposed to work this way (which would be a terrible user experience) or if my system is really screwed.
Software Update always tries to get me to install updates at bad times so I had several updates that were overdue. They were marked as downloaded but they required a restart, so I never did the installation. Today, I remembered to go to software update to update the system. There were 11 updates. I had them all selected and I hit the button to install all 11 items.
My computer has been mostly unresponsive since then. It's been 2 hours. No progress bar has appeared. No configuration message has appeared. The only thing that has happened is that the icon that appears above software update has changed to the swirly rainbow "I'm working" icon.
I tried opening firefox. Nothing happened. I tried opening the activity monitor. The icon now appears in the shortcut bar but the activity monitor never came up. I tried opening the system profiler-- again, the icon now appears in the shortcut bar but nothing ever came up. I can't even scroll up in system update to see which 11 updates I'm installing; I can only see the 8 that were visible when I hit the start button. I even went to "About this mac" and clicked "more info" and the only thing that happened is that the "about this mac" screen disappeared.
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The 8 software updates that I can see in the list are:
iDVD Update 7.0.3
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Safari 3.2.1
Java for Max OS X 10.5 Update 3 1.0
Security Update 2009-001 1.0
What's worse is that all of my Mac OSX using friends are asleep so I can't find out from them if this is expected behavior.
Please advise. I don't know if I should try to hard reboot or let it keep trying.Do you have your data backed up?
Press this key combination: Commandoptionesc
Since Software update has jammed on you, that might not do anything. What it should do is bring up the "Force Quit" window. If the window doesn't show up within...15 minutes, it probably isn't going to make an appearance.
If you press the power button once, do you get the option to shut down?
If none of that works, hold the power button down till the computer powers off. After that, try booting in Safe Mode (hold the Shift key while booting) and see if the computer boots okay. If so, try booting normally. If a normal boot goes without issues, you can try updating using Software Update again--but do only 1 update at a time and see if it works. If not, let us know and we'll do more troubleshooting.
If the computer won't boot into Safe Mode, try repairing the disk using Disk Utility from the Install DVDs you got with your Mac. Insert Install Disc 1 and reboot the computer while holding down the C key. When the language menu appears, hit enter. Move your cursor to the top portion of the screen--some menus should appear. Choose Utilities, then *Disk Utility*. Highlight your drive's icon in the left-hand column and click the *repair disk* button. If anything can't be repaired, post the complete error here.
Goodness, that's a lot to read. Best of luck to you!
~Lyssa
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