My Location for Google Maps Not working on Palm Treo 500

I have a Palm Treo 500 running WM 6.1. I have google maps installed on my device but I get the error "Your current location is temporarily unavailable" when I try to use the My Location function.
I have read on the google site that some devices don't have 'cell ID' enabled in the devices API. Does anyone out there know if it can be enabled (and how if it is possible).
Thanks in advance for any help.
Post relates to: Treo 500v (Vodafone)

Thanks for the advice. My Location is enabled within GoogleMaps.
My device is one of the unlocked ones on o2. I have been in touch with o2 and they say 'go to Palm'. I can't seem to find anywhere to get any advice from Palm (other than this forum).
Can anyone point me in the right direction?
Thanks
Post relates to: Treo 500v (Vodafone)

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