My lock button doesn't perform his job it keeps screenshotting everytime.

When i press my lock button, it screenshots instead  of locking my iPhone.
Because of this problem I cant turn my device off when i want, mute calls or lock it. I tried resetting my iPhone, every setting goes to default but my lock button keeps making screenshots. My lock button and my home button work perfectly its just the fact that the lock button doesnt perform his job, it screenshots as my home button is pressed but im not touching it at all. A hypotesis can be that my home button is actually pressed all the time but when i use it to exit apps, it works normally.
What can i do?
I use:
iPhone 5
Version iOS 7.1.2

See if you're eligible for Apple's free repair program here: https://ssl.apple.com/support/iphone5-sleepwakebutton/

Similar Messages

  • My screen if frozen and I can't shut off my phone. I already have my assistiave touch button on my screen but it still own't let me shut off my phone. And my lock button doesn't work either

    My screen is frozen on the camera and my phone won't let me shut it off. My lock button doesn't work and my assistance touch button won't let me shut it down either. My phone also takes hours to die and my battery if fully charged so i can't wait for it to die i need to get it back to normal asap! How do I get it to unfreeze?

    A reset is when you press and hold both the home and sleep buttons for 10 seconds or so until the Apple logo appears. You won't lose any data. Give it a try.

  • How to unlock an iphone 3gs when it's sim locked and the lock button doesn't work???

    I bought this iphone 3gs off an app. I just want to use it as an ipod. it is sim locked (with two attempts left) and the lock button doesn't work at all. What can I do? I just want to use it as an ipod.
    I have also tried everything. I took the sim card out and put it back in again. And I have also left it out. And I have tried connecting it to itunes but I need to unlock. (some of these were suggested by the seller)
    Please help me.
    im

    My guess - and this is completely a guess - is that the SIM in that phone has a PIN that was added to it by the previous owner. Whomever you bought it from didn't bother to check for this (or didn't care) before they got it from the previous owner.
    You need to get a new AT&T SIM for that phone - you could even borrow one from a friend if they have one that will fit the phone. You would only need the SIM to activate it.
    There is no way to activate an iPhone without a SIM in it, even if you don't plan to use it as anything other than an iPod.
    ~Lyssa

  • Help my ipod (touch) lock button doesn't work

    my  iPod lock button doesn't usualy work only like 40 times then stops
    also the volume buttons don't work at the same time  any help |
    Thanks in advanceLogan0916

    Try:
    - iOS: Not responding or does not turn on
    When it says place the iPod in recovery mode use this program
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ipad wont reboot & my sleep or lock button doesn't work??

    I updated ios 7 on my ipad just yesterday. After a while I used it, then my ipad kept popping out shut down mode, and lock the screen randomly.
    I tried to reboot it, my screen kept locking randomly. I tried to reboot it for three times, and for the third time, my ipad wouldn't boot up.
    I connected my ipad to itunes and tried to restore my ipad.
    The screen now has quitted to lock randomly. But I found out that my lock button doesn't work anymore. And the next thing I did was to reboot my ipad by pressing the sleep/lock and home button at the same time, hoping that my lock button would work again, and suddenly my ipad showed apple logo frequently without showing progress bar. And the last thing I do now is to connect my device to itunes, and it is now back on. But the lock/sleep button still not working. And I think that if I reboot my ipad again, it will give me the same problem as it wont reboot itself unless i connect it to itunes.
    Please help me regarding this troubleshooting... My ipad was perfectly fine. Thanks in advance!

    Eauddixon wrote:
    For the past month or so my lock button hasn't been working. It takes three or more tries to get it to work and sometimes I just can't even use it. 
    Looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required...
    Be sure to make an appointment first...

  • The lock button doesn't work

    I bought my iphone 5 for just a few months. But the lock button doesn't work these days.

    Place the iPod in recovery mode using this program:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    For MAC or PC
    The Firmware Umbrella - TinyUmbrella
    Then restore to factory settings/new iPod. If still problem you have a hardware problem.

  • Do I need insurance to get a new iPhone if my lock button doesn't work?

    I have an iPhone 4 and my lock button doesn't work anymore. I've asked around and some of my friends think it's a malfunction in the spring, I was wondering if I could get a new phone since it's a malfunction and that it's not my fault.

    Hi
    If it's within the first year's warranty or within the extended applecare warranty period it will be repaired free of charge provided the fault does not contravene the conditions of the warranty.
    If it's out of warranty you can pay for an out-of-warranty repair.
    Either way you should take it to either your service provider or your nearest apple store.
    HTH?
    Tony

  • My lock button doesn't work. What can I do about it?

    I got my iPhone 4 refurbished, and the lock button doesn't work. It turns the screen on, but not off, and it doesn't work to take screen shots.

    More than likely a hardware problem.
    Make an appointment at an Apple Store if there is one nearby to confirm.

  • HT1386 If my lock button doesn't work what can i do to shut down the phone?

    If My Lock Button Doesn't Work What Can I Do To Shut Down The Phone?

    More than likely a hardware problem.
    Make an appointment at an Apple Store if there is one nearby to confirm.

  • I reset my ipone that i got from my nephew and i need to reactivate the iphone but i dont know his password and it has been locked, he doesn't remember his email address or password to reset his apple id, what can i do to get the iphone activated

    i reset my ipone that i got from my nephew and i need to reactivate the iphone but i dont know his password and it has been locked, he doesn't remember his email address or password to reset his apple id, what can i do to get the iphone activated

    Send him this link and tell him to reset/find the information for his Apple ID.
    (113663)

  • HT201401 My lock button doesn't work, but I turned my phone off using touch assist. How can I turn it back on

    My lock button doesn't work.  I turned my phone off using touch assist - but now I cant turn it on.  Is there a way to turn my phone on when the lock button doesnt work?

    you can call it

  • Lock button doesn't work on iPhone 4

    Lock button doesn't work

    I fixed my powerbutton easily with some
    water repellent oil. I dont know what its called, it is that thing you use for locks and hinges anyway. My iphone powerbutton has been working for like 7 months now. There is no difference from when it was new! I can really recomend this. Just remember to turn of the phone and have it upside down when you spray. And dont use to much! Theres no need for more than a few drops.

  • Iphone won't turn on after being dropped?lock button doesn't work

    I dropped my iPhone 4s onto the ground , and the screen is black. I've looked at other apple discussions and they said to hold onto the home and lock button. However, my lock button doesn't work! I've been using assistive touch on my iPhone ever since the lock button stopped working

    If you haven't, try connecting it to your charger. If that doesn't bring it back to life, there's nothing more you can try without a working sleep/wake button.
    ~Lyssa

  • On my iPhone 4 my lock button doesn't compress.  So it isn't working.  Any tips how to fix it?

    My lock button doesn't work on my phone.  How can I fix it?  The problem is I can't compress the button. 

    Get it serviced.

  • My iPhone 5 lock button doesn't work half the time. What can I do about this?

    For the past month or so my lock button hasn't been working. It takes three or more tries to get it to work and sometimes I just can't even use it. Pressing harder doesn't work. Is there anything anyone can help me out on with this? It's getting annoying and I want to know if there's a way to fix it.

    Eauddixon wrote:
    For the past month or so my lock button hasn't been working. It takes three or more tries to get it to work and sometimes I just can't even use it. 
    Looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required...
    Be sure to make an appointment first...

Maybe you are looking for

  • Vendor spend by plant

    hi SAP Gurus, is there a way we can try to find out how much we are spending against a vendor or a list of vendors for a given plant. Also this spend should cover all types of PO's like stock PO's, Non stock Po's, service entry sheets, etc thanks Anu

  • Does Truecaller work with I phone 5?

    I install truecaller and enable access to contacts. Still, cannot se banners of outgoing or incoming unknown numbers.

  • HTTP Request to Integration Server through ABAP Mapping

    Hi Experts, I need to send HTTP Request to Integration Server through ABAP Mapping. Could you please provide me ABAP code which will post data to Integration Server. Thanks, Abdur

  • Why i couldnt find the FM:IDOC_OUTPUT_DELVRY in RSNAST00 program?

    It was said that excute RSNAST00 to call the 'EDI_Processing' and 'ALE_processing'...Then corresponding FM will be invoked... But why i couldnt find the FM: IDOC_OUTPUT_DELVRY within the FORM EDI_processing???? Where could find the statement like: CA

  • ORA-12157: TNS:internal network communication error

    Hi All, Iam facing this problem in my 10.2.0.4 database. while running an application in database it throwed this error. ReportDistribution OCI ERROR code 12157: ORA-12157: TNS:internal network communication error on 11/21/2008 09:37 for application