My lock button has broke
My lock button is working very intermittently and the right hand side of the button has stopped working all together. Is this a common fault?
No, but things break. S**t happens. Bring your phone to Apple for evaluation and possible replacement.
Similar Messages
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Sleep/lock button has broke, will Apple fix this?
So my lock/power/sleep button has decided to break. I cannot get it to work no matter how hard I press on the button.
It has NOT been dropped, exposed to water or humdity of any kind.
My question is, will Apple fix this for me or replace my iPhone 4? I have scheduled an appointment at the closest store for Monday as it was the earliest I could be seen and I am still under warranty.
Many thanks for any potential help.Thank you for your help, it is definitely under warranty as I used the online checker and I only bought it January.
I will ensure that I back it up before I go, would it be wiser to delete my content off the phone as well? -
My IPhone 4S wont turn on and the lock button has broke
I was using my phone fine but then it switched itself off and won't come back on, its not connecting to Itunes and will not charge, I've read loads of things about holding down the home and sleep button at the same time but my sleep button doesnt work.
Can anyone help me please?If the iPhone doesn't power on automatically when connected to a power source and the on/off button is broken, you won't be able to power it on. Make an appointment at an Apple store if there is one nearby.
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I got the iphone 5 six months ago. The lock button broke two months ago so I went to apple and got a new one. My lock button just recently broke so can I go get another phone seeing that it is still within the first year? Or will they not give me another one seeing I already got a new one? I've had the phone for six months and the lock button has already broke twice.
There is no limit on warranty replacements.
As long as it is defective,not damaged -
What can I do? I dropped my iphone (not from a great height) and now it won't turn on however when I plug it in the white apple shows on my screen. My lock button has been broken for awhile so I can't even try switch it on!
Once you have a proven, working Charger... Charge the Device for a couple of hours. Then try to turn it on.
If no joy...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
my phone just turned off and will not go back on. my top lock button has been broken for over a year. Help! I have tried plugging it into wall unit and computer but my home button just doesnt do anything!
It seems that year long delay from having your lock button repaired has finally caught up to you. Sounds like you have some damage to your phone that requires repair/replacement. Take it to a Apple store or contact Apple Tech Support.
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My lock button has stop working what do I do..... It will not lock
You being the phone into Apple for evaluation and possible replacement.
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I have my phone since november and it has slowly start to bug out, the brightness will just adjust itself, it won't repond to my touch. The lock button has completely stopped working. What do I do? I've never had to deal with apple ever before so I'm not aware of their producer and how long do I have to wait to recieve my product? Hoping you could answer my question. Many
I should have seen that coming
Start here
https://expresslane.apple.com/Issues.action
assuming you are in US
Following on from excellent advice above you pick the "Genius Bar" from top menu of particular store -
Will apple replace my phone with no cost if my lock button has stopped working??
will apple replae my phone with no cost if my lock button has stopped working? iphone 4
Welcome to the Apple Support Communities
Only if the iPhone is in warranty. If not, you will probably have to pay for a refurbished iPhone (Apple doesn't repair iPhones and return them to you). See "Warranty & Service Pricing" > http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne -
My iPhone 4 will not turn on, lock button has been jammed for months
Just moments ago I was making a video and my iPhone 4 said it had 20% battery. When I went to check my phone it wasn't responding so I assumed it was dead. It's been on a charger for 20 minutes and no sign of it turning on or the sign of the battery charging. Is there any way I can turn it back on? BTW my lock button has been jammed for over a few months so there is absoultley no way to hard reset it.
Please help!salkhanwa wrote:
...BTW my lock button has been jammed for over a few months so there is absoultley no way to hard reset it.
Looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required...
Be sure to make an appointment first... -
if my home or lock button is broke, will apple fix it for free even if there are other things wrong with it?
If it is still under warranty, Apple reserves the right to either repair or replace with comparable item...take it to an Apple genius bar, have them examine it and see what they decide to do.
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My ipod touch 4th generation lock button has stopped working how do I fix it myself or how much will it cost to be repaired?
Hi peace1161,
If you are looking for more information about repair pricing should you decide to have your iPod Touch serviced, you may find the following page helpful:
Service Answer Center - iPod
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Regards,
- Brenden -
My lock button has stopped working will Apple replace my phone with a new one?
I have an iPhone 5 which I got in January of 2013 it is now October 2013 and my lock button has stopped and the camera seems to be depixelating I think, would Apple replace the phone with a new iPhone, I haven't dropped it, it has no major dents or drop wounds. Also as a secondary question, if they do replace the phone do I get the charger cable ect? or are no accessories included ?
No accessories, just a perfect Replacement iPhone 5 exactly like yours, same color, same GB, everything the same.
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My top lock button has stopped working on my iPhone 5. How do I go about getting that fixed/replaced? I bought this phone last October.
Take it to your Apple retail store genius bar ,it has 12 months warranty
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My iPhone 5 lock button has stopped working
My iPhone 5 lock button has stopped working, it says on the website that certain models can be sent in to be replaced and that my serial number is one of these, but I am out of warranty and will not allow me to contact Apple without payng £25, is anyone else had the same issue as I don't want to pay out money to get something fixed that Apple have recognised to be faulty, and I don't live anywhere near an Apple Store
Hi
The £25 charge is a support charge for iPhones out of free support, you should not be charged for requesting support for a recall issue however if you can stretch to get to an Apple Store it is worth it resolving any issues face to face rather than email or phone is just easier.
Check you are eligable here:
https://ssl.apple.com/support/iphone5-sleepwakebutton/
Hope this helps
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