My lock button isn't working on the 4S, I bought the warranty, and Apple will be contacting me soon tomorrow. Will I be charged a deductable?

I checked the help pages, and it said to make sure i have the latest software update. If that didn't help, try a Factory Reset. What does that have to do anything with my lock BUTTON not working? (For the record everything is up to date) This is my first iPhone4s, depending how the conversation goes tomorrow with Apple Support going to see if I will be sticking with apple products. So, far it has been an amazing phone, but gotta make sure their service is as good as their product.

All new iPhones have a 1yr warranty. Unfortunately, due to the device being damage the warranty will not cover the issue. Take the device to Apple and purchase an Out of Warranty replacement.
iPhone Model
Out-of-Warranty Service
iPhone 5
£ 216.44
iPhone 4S
£ 146.44
iPhone 4, iPhone 3GS,
iPhone 3G
£ 126.44

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My lock button isn't working. I am using the assistive touch thing right now. Can I get my phone fixed?

My lock button isn't working. I am using the assistive touch thing right now. Can I get my phone fixed or replaced?

Rice is hit or miss but if you can (assuming you live in a home with a furnace) sit it up with the speakers facing down on an air flow register for about 10 minutes. The heat from the furnace will not harm the sensitive components and will dry the phone out nicely including the display layers. DO NOT USE a hair blower! The iPhone is capable of drying out much more easily than phones with removable backs as the iPhone while sumbermeged in liquid (for a short time) will take on limited moisture hence can be dried and keep on keeping on. My dauhter dropped her iPhone 5 in a toilet and it was fine after spending 24 hours in rice and 10 minutes on the air register while the furnace was producing heat.
One last thing. DO NOT POWER ON the phone until the drying out efforts have been completed and certainly DO NOT plug it in.

Half of my lock button isn't working.

I bought my iPhone 5 on December 26th and it has been in an otterbox since I bought it, and I have never dropped it. If you tap the back of my phone right about the apple logo you can hear a slight rattling noise and the right half of my lock button isn't working. But if I press to the left of the middle of it, it does work. I have Applecare, the one problem is the nearest Apple store is 2 hours away. What should I do?
Thank you!

You can also call them to have your phone serviced:
Apple - Support - Service Answer Center

My lock button isn't working and I completely forgot that, I turned off my phone to restart it and now I cant turn it back on, Any suggestions?

My lock button isn't working and I completely forgot that, I turned off my phone to restart it and now I cant turn it back on, Any suggestions?

You need to get the on/off button repaired.
You can try connecting the iPhone to a power source which should power the iPhone on.

My lock button isn't working

My lock button is stuck and isnt working

Make an appointment at any Apple store. There is no software fix for a hardware issue.

My iphone 4 died, it won't turn on, it won't charge, it isn't being recognized by my computer. Holding the home lock buttons isn't working. I can't restore it because it won't show up in iTunes. All I see is a red battery sign. Help?

My iPhone 4 has gone completely dead and is unresponsive. Can anyone help?

I would never recommend tinyumbrella. I've had to respond to hundreds of posts from people who used it and found the it trashed the network database on their computer.
If you can't recover using approved methods rather than hacking your phone (which is what tinyumbrella does) then you've probably got a hardware problem.
So what should you do? First, connect it to a charger for 15 minutes. If it doesn't recognize the charger try a different one and a different cable. Then hold the HOME and SLEEP buttons at the same time until an Apple logo appears. Hold up to 1 minute. If nothing happens your phone really is broken, either a broken connector or a bad battery.
If you DO get some response see this: http://support.apple.com/kb/HT1808
Of course, if you have already tried tinyumbrella this won't work until you repair the damage to your network database on your computer. But we'll cross that bridge when we come to it.

My lock button isn't working this is the second time my iphone 5 had a major problem....not fair these phones are not cheap..anyone else with this problem

If I'm force to change phone I want one 6.1.2 or lower the new ones drain batteries in my opinion

It doesn't matter what you want. You will be given a replacement phone and whatever iOS is on the phone from the factory is what you will get. You don't get a choice. iOS 6.1.3 has been out for quite a while; it is VERY likely your new phone will have this version of iOS.

I have an iphone 4 and my lock button isn't working properly.

it's really hard to push down to lock my phone and I can't take the back of my phone off because one of the screws is stripped on the bottom. any suggestions?

Make an appointment at the genius bar and get the phone replaced.

My lock button isn't working and my notification bar is pulling down..

I put on the AssistiveTouch on but I'm scared to turn off my phone, I made an appointment at the apple store will they replace my phone?

You need to get the on/off button repaired.
You can try connecting the iPhone to a power source which should power the iPhone on.

My iphone 4 lock button isn't working and alss it won't turn on. What do I do?

I would really like some help.

What steps have you taken to troubleshoot thus far? Have you read the User Manual regarding troubleshooting your phone?

My Ipod has a white screen, and the lock button doesn't work. How can I fix this.

how do i fix my ipod?
its screen is white and my lock button does not work i can sometimes bearly see the screen which hepls me find my assistive touch. My friends have told me to put it into recovery mod, but this will not work because of the lock button being broken.

Place the iPod in recovery mode using this program:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Then restore to factory settings/new iPod. If still problem you have a hardware problem.

HT204266 Why did my lock button suddenly stop working?

I just recently bought the Iphone 5. Its only been a couple of months and my lock button suddenly stopped working. My Iphone 5 isnt the only one that has done this, I know many other people whose phones have done the same thing. Does anyone know why they are doing this?

Hey destinyw12,
I'd take a look at the iPhone hardware troubleshooting article to see if you can resolve the issue with your Sleep/Wake button:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Specifically, you'll want to look into the section titled "Buttons and Switches" which will be applicable to your situation.
Take care,
David

Hi. I have a ipod touch 4th generation, it's in perfectly good condition no cracks or anything. The issue is my ipod is locked and i'm not able to type in my passcode because the numeric keypad isn't working properly.Also my home button isn't working.

Hi. I have an ipod touch 4th generation, it's in perfectly good condition no cracks or anything. The issue is my ipod is locked and i'm not able to type in my passcode because the numeric keypad isn't working properly.For ex. when i hit 8 (which is the second number in my passcode) the number 5 type in. Also my home button isn't working. Hope that was specfic enough.. thanks!!

Place the iOS device in recovery mode with one of thes programs and then restore via iTunes
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:

My iPhone 4 is stuck in the update screen and my lock button is not working. How can I fix this?

I just tried to update my iPhone 4 to 7.1 and for some strange reason the phone wouldn't update then wanted me to restore it... (Figures!) But my lock button no longer works so holding the home button and the lock button is a option I have to rule out. I have no way to repair my phone myself. What can I do?

Hello Edward
Follow the prompts on your iPhone and you will get either at your home screen like normal or get to a point of restoring from back up. The article below will give step by step for restoring from back up.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thanks for using Apple Support Communities.
Regards,
-Norm G.

How to unlock an iphone 3gs when it's sim locked and the lock button doesn't work???

I bought this iphone 3gs off an app. I just want to use it as an ipod. it is sim locked (with two attempts left) and the lock button doesn't work at all. What can I do? I just want to use it as an ipod.
I have also tried everything. I took the sim card out and put it back in again. And I have also left it out. And I have tried connecting it to itunes but I need to unlock. (some of these were suggested by the seller)
Please help me.
im

My guess - and this is completely a guess - is that the SIM in that phone has a PIN that was added to it by the previous owner. Whomever you bought it from didn't bother to check for this (or didn't care) before they got it from the previous owner.
You need to get a new AT&T SIM for that phone - you could even borrow one from a friend if they have one that will fit the phone. You would only need the SIM to activate it.
There is no way to activate an iPhone without a SIM in it, even if you don't plan to use it as anything other than an iPod.
~Lyssa

My lock button isn't working on the 4S, I bought the warranty, and Apple will be contacting me soon tomorrow. Will I be charged a deductable?

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