My logic board was replaced on my Mac and now my CS4 will not open. I re-downloaded it, gave the serial number, but it still won't open. Now what?
My logic board was replaced on my Mac and now my CS4 will not open. I re-downloaded it, gave the serial number, but it still won't open. It said that the licensing had expired. But this is not the case. Now what?
uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and then properly install (do not migrate, use timemachine etc) using the installation files.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
Similar Messages
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How do I view a video that was sent to me through imessage to my iphone 5S?It was sent by another iphone user.I clicked the link and entered my phone number and the password provided but it still won't open.What should I do?
Is this your issue > http://support.apple.com/kb/HT5818
If so...
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device. -
My Adobe programs were deleted as my hard drive was replaced. I still have the serial number but each time I try to re-download it says the serial number is not valid.
Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html -
I've installed Photoshop Elements 12 from a CD onto my PC laptop. I'm thinking about buying a tablet, so was wondering if (a) can I install on a 2nd device (b) can I use the serial number online as I won't beable to install from a CD, and (c) will I beable to choose a mac, after the initial was on a PC???? Thanks Martin
A single user license allows for having activated installations on two machines. An Elements license allows for either platform in many cases (recently not the case from what I've seen). If you have the disc, see if it contains the Mac installation files... if it does then you should be able to install them via a download as well. I cannot answer with certainty for the last question since it relies on the previous question. Personally, I would not let an inexpensive piece of software dictate an expensive hardware purchase decision.
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my ipod touch was stolen and i need the serial number but i dont have the paper work or the box, so how do i get the serial number?
If you registered it, Apple can help you. Give them a call.
Change your iTunes (Apple ID) password along with any other password that was stored in the iPod. If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number). If any passwords are associated with your bank or any savings institution, contact them also and discuss approprate action with them.
The "Find my..." function is pretty much useless if the device is in the hands of a thief. All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
The only real protection you have is with the personal information on the device rather than the physical device itself. Something as small as an iPod should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries. -
I need to reinstall acrobat 9 after having my mac hard drive wiped. I have the serial number but there isn't a download link on the adobe website
well PhillyPhan, I can't tell that you're better looking just by your iphoto icon, now can I? Although it is a lovely sunset you've got there.
Thanks for your response to my question, I see your point and will do that, however, I have another folder that was created before I had a Mac, which has all sorts of lovely titles and labels and some of those pictures I brought over to my ibook when I first started. So there are some duplicates in my iphoto library that I already have backed up in that other folder. I guess I shouldn't really obsess about those. I guess I am just nervous about deleting all my prior iphoto library, but I should have faith that it will all be there in my pictures library. Just trying to clean up the virtual mess.
I'll hold my breath and take the plunge.
Thanks!
ibook G4 -
my macbook was recently stolen, is it possible to more or less "shut down" that computer if i have the serial number?
Welcome to Apple Support Communities
First, report this to the police. Then, you can't do anything with your serial number to track the MacBook.
Instead, if you turned on Find my Mac, you can track it if it's connected to Internet. You can track it with the Find my iPhone app from any iPhone, iPad or iPod touch, or from http://www.icloud.com at any Mac or PC.
If you didn't turn on Find my Mac, there's not anything else you can do apart from reporting that to the police -
HI Guys I have recently asked to transfer my Windows creative suite to a Mac computer. I received the serial number but unlike my lightroom install disc, which is win and mac, my Creative Suite disc is windows only, how do I go about installing a Mac version of my creative suite onto the Mac computer?
I am talking about the Ver 3 download link that came with the purchase email.
That link is no longer available. Use "Migration Assistant" to copy your Applications from your old mac to the new Mac, then immediately run software update. Aperture Version 3.2 will not run on your new mac with Mavericks, you will have to Upgrade to version 3.4.5 at least - you can download this update from the Support page: Aperture 3.4.5
Then launch Aperture and enter your registration key and try now too update from version 3.4.5 to 3.5 from the AppStore. The AppStore will change your Aperture registration to an AppStore version, so you will able to reinstall by downloading from the AppSTore in future.
If you want transfer only Aperture and no other applications, do it manually: You will have to copy not only the application but folders from the libraries as well:
/Applications/Aperture.app
/Library/Application Support/Aperture/
~/Library/Application Support/Aperture/
Leonie -
my ipod generation 5 will not come out of recovery mode. i was simply updating my software and this happened. it will not let me restore it comes up with and error. please help, thanks.
Hey erinoneill24,
Thanks for using Apple Support Communities.
Sounds like you can't update your device. You don't mention an error that it gives you. Take a look at both of these articles to troubleshoot.
iPod displays "Use iTunes to restore" message
http://support.apple.com/kb/ts1441?viewlocale=it_it
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808?viewlocale=de_DE_1
If you started your device in recovery mode by mistake, restart it to exit recovery mode. Or you can just wait—after 15 minutes the device will exit recovery mode by itself.
Have a nice day,
Mario -
I have aperture 3.2.4 on my laptop and have the serial number, but just bought a new MAC and I can't get the Ver 3.0 link to work. Anyone know how to move it from my laptop to our new mac?
I am talking about the Ver 3 download link that came with the purchase email.
That link is no longer available. Use "Migration Assistant" to copy your Applications from your old mac to the new Mac, then immediately run software update. Aperture Version 3.2 will not run on your new mac with Mavericks, you will have to Upgrade to version 3.4.5 at least - you can download this update from the Support page: Aperture 3.4.5
Then launch Aperture and enter your registration key and try now too update from version 3.4.5 to 3.5 from the AppStore. The AppStore will change your Aperture registration to an AppStore version, so you will able to reinstall by downloading from the AppSTore in future.
If you want transfer only Aperture and no other applications, do it manually: You will have to copy not only the application but folders from the libraries as well:
/Applications/Aperture.app
/Library/Application Support/Aperture/
~/Library/Application Support/Aperture/
Leonie -
My iMac was stolen the receipt doesn't have the serial number but I did register the computer so Aplle must have a record of it. How do I get it.
Go to the Apple website and your support profile. It should list that iMac and the serial number for it. You'll need your Apple ID and password for that Apple ID.
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I purchased Photoshop elements and it downloaded in Pc and I have a mac. I downloaded the trial version of mac and put in my serial number but it doesn't recognize it. what to do.?
Get a refund from where you bought and buy the correct version
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I just purchased Adobe Photoshop Elements 13 for a Mac and trying to install. I am at the point to enter the serial number but it won't take letters. What do I do and where do I go for help?
If the code you are trying to enter has letters then you are not looking at a serial number. A serial number only contains numbers - 6 sets of 4 numbers.
Find your serial number quickly
You might be dealing with a redemption code. This is especially so if you purchased it from a store or the like.
Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html -
iTunes quits when I'm trying to open it. I have installed the latest version and another user on the same Mac can use their iTunes when they log in. I have tried deleting iTunes and re-installing but it still won't open. Any ideas? Thanks.
Hold down the option key while starting iTunes and make an new library. Will it open then? If so, you have a bad library. With the new library import the library.xml version of the file in your iTunes folder. This will make it 90% like before (some metadata are not identical, but I don't know which ones).
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451 -
After installing lion os logic pro asks for the serial number but will not accept it
after installing lion os logic pro asks for the serial number but will not accept it
Start Here:
http://support.apple.com/kb/TS2005
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