My Lucid LG is no longer recognized by my Macbook

I can no longer seem to get my phone to mount via USB to my Mac. I am using the provided USB Cable. I make sure it is set to Mass Storage, or change if from Media Sync or Charge Only if necessary. This is a new problem that has arisen since installing the OS upgrade.

@wilemimom1
I know how important it is for you to be able to retain those memorable moments! I am happy to help.
I would like to include a link that instructs you how to place your device in USB Mass Storage mode when you are connecting it to your computer http://vz.to/137pESy. Please ensure that your device has a memory card inserted when performing this step http://vz.to/12HsYUt. Here's the instructions for transferring pictures and videos from your device to your computer: http://vz.to/16V2qAp. Let me know how this works out for you. Thanks!
AnthonyTa_VZW
Please follow us on Twitter @VZWSupport

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Do not omit the additional information pararaph.

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My Lucid LG is no longer recognized by my Macbook

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