My lumia 620 is not updating to cyan update

Please help me. My phone is not updating. My Mobile shows the message that your mobile is upto date while it is still in Lumia black. The Lumia cyan update is officially available in my country(Pakistan). What is the problem with my mobile please notify me. I have also done the phone reset and then checked for update but it still gives me the same problem

In the Nokia Software Recovery Tool, what is your 7-letter code (Nokia Product Code)? No Windows computer or USB: The same code is printed on your phone. That code determines your firmware variant which determines your current version. We can check together whether you have the correct variant, only with that code.

Similar Messages

Lumia 620 , Flash Not Working after Black update from "Preview For Developer"

Downloaded the app " Preview for Developers" and checked the phone updates, It showed that one update is ready to install. Now when i update the mobile (Lumia Black Update) the flashlight of camera is not working anymore. Plz suggest

For problems with the hardware I'd probably ask over here.
http://discussions.nokia.com/t5/Nokia-Lumia/bd-p/Nokia_with_Windows_Phone
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

My lumia 620 is not responding some time at the ti...

I have submitted my phon at nokia care for this issue that some time my lumia 620 is not responding at the time of call reciveing.They gave me after software upgradation.But is not solved then I contacted with customer care.They tolled me to submit the phon again.I have also submitted .Today from cre they called me and tolled that my phon is under observation.If they find the problem then they will send it to higher authority.But my problem not happen frequently.It happen mostly at the first call.The slide function does not work.Some time the answer button remains gray colour and does not function.Now I am sure that tommorow they will give me the phon saying there is no problem.Now friend please tell me how can i show my problem.its 2 nd time to submit .its a big fault to buy lumia620

hi mate, this is a user to user forum only for Nokia products and services. as such, Nokia care points are independently run franchises, and in this case you will need to persist with Nokia Care until the issue is resolved to your satisfaction.

Lumia 620 not woking after cyan update

I did cyan update on lumia 620 , while updating it shows a sad smile and rebooted to running wheels. after 20-30 seconds its keep rebooting and the loop continues.
Future is here. where ????
help me if you can. anyway am not going to stay with nokia and wp.

Hi, vaissocial. Sorry to learn about your experience in updating your phone. Let's try to recover your phone through the following troubleshooting steps:
1. Hardware Reset
Note: All information on your phone will be deleted and anything that has not been backed up will be lost during this process. If you cannot access your phone's menu, unfortunately you will not be able to backup any data.
a. Make sure your phone is powered off.
b. Press and hold the volume down button.
c. Press the power button until the phone vibrates, then release the power button.
d. Keep the volume down button held until you see an '!' on the screen, then release the volume down button.
When the ! appears, press the following buttons in order:
volume up
volume down
power
volume down
You should see rotating gears on your screen for around 5 minute and its display will then turn blank for 30 seconds while your phone restarts. It will take several minutes for it to restart. Once it has restarted, you will need to follow the on-screen instructions and complete the initial set-up process on your phone.
2. If the issue remains, we suggest recovering your phone's software using the Nokia Software Recovery Tool. For more information, please check this link: http://www.microsoft.com/en-gb/mobile/support/faq/?action=singleTopic&topic=FA142987.
BTW, the link is from the Nokia UK website. For future reference, please refer to your local Nokia website. Keep us posted with the outcome.

Nokia Lumia 620 will not reconnect to network auto...

If i am in a location without o2 connection for more than 4 or 5 hours, when i move to an area with good o2 coverage the phone will not reconnect automatically, continues to say "no service".I have to turn phone off and on again and re-enter pin for it to reconnect. The sim is old BT cellnet card, but works ok in my old nokia C3 phone.

Hi icepete,
Welcome to the Nokia Support Discussions!
How's your phone now? Are you still having the same network connection issue after changing the SIM card? @hpholm is correct. For network-related issues, one of the first thing to check is the SIM card's functionality. Are you using a standard micro-SIM card, or a cut-up regular one? The Lumia 620 is designed to use a standard micro-SIM card. If your operator provided you a cut up regular SIM, you can request them to give you a standard micro-SIM.
If you're already using a micro-SIM card and are still getting the same issue, try doing the following troubleshooting steps.
1. Reboot the phone by simultaneously pressing and holding the volume down and power keys until it vibrates and restarts. This won't delete anything in your phone but will restore some settings like date and time.
2. Make sure that the phone's software is updated. Check it by going to Settings > Phone update.
3. Verify if all system apps are also updated by scanning the QR codes shown at this link: Nokia Windows Phone 8 App Updates.
We'll wait for your feedback.

Lumia Camera/4K not working after Denim Update

Hi, Received the Lumia denim update this morning but after installation, the Lumia Camera app is not open (displaying a megbox that says "Lumia camera requires Lumia denim software update") and the extra+info still shows "cyan". The rest of denim update features are working fine...
Any solutions?
Solved!
Go to Solution.

farhanhadi80 schrieb:
Received theLumia denim update this morning…
You got the OS update to ‘Windows Phone 8.1 Update’ which was released in September 2014. You have not received the firmware update ‘Lumia Denim’, yet. Even if Extras+Info shows different – it is wrong for many users right now – you do not have ‘Lumia Denim’ yet. Furthermore, even if several new features work, those features required just the OS update, not the firmware update. Lumia Camera 5 requires the firmware update which is not yet available for your firmware variant (059W1L3). When you have ‘Lumia Denim’ the firmware revision number starts with 02540.xxx for a Lumia 930 and Lumia 1520.
When is Lumia Denim available for 059W1L3?
Nokia releases the firmware files in batches, and does not tell us users when. Could be hours, could be months.
What is a Product Code?
Every model, type, color, and even each region, country, and operator does get its own Product Code, ending-up in thousands of firmware files.
What was the designation 059W1L3?
Egypt, Iraq, Jordan, Lebanon, Lybia, Palestine, Pakistan.
Do I get updates always last?
Not in general, because sometimes countries like the UK are first, sometimes UK is last. Again, Nokia does not tell.
Did that help?

Lumia 620 - Device not detected

Hi,
I've been using my 620 for a month now with no problems.I use the phone for developing purposes (Visual Studio 2012 + Windows 8 Pro).
Around 8 days ago, I received a pack of updates of the Nokia bundled apps which I installed and after that, when I connect the phone via the USB cable, the Phone is not detected on Windows.
I read lots of other threads about this kind of problems, even went through reinstalling all the Windows Phone SDK, reinstalled drivers (http://support.microsoft.com/kb/2749484), tried 4 different USB cables, on all the ports of my computer, tried 5 different computers too (two of which have Windows 7, three have Windows 8), removing the SD card, and the Phone still is not detected. The charging icon appears and the Phone charges OK though.
The Phone does not appear on Windows Device Manager under any kind of label (No Unrecognized Device either), Windows Explorer does not show any drive (MTP), its like the cable is not connected (although it charges without a problem).
I don't have the Amber update yet.
Is there any kind of setting (possibly hidden?) that controls the USB behavior of the phone? I read there are no Diagnostics tools for WP8, but, is there any way I can check if there is a hardware problem?
Thanks in advance!

The vol down + power is only a reboot. Perhaps you might consider a reset from Settings>about>reset your phone.

Not able to download lumia cyan update on my 520

Hi,
I am from India.I have installed the first update of cyan updates for lumia 520 today. While downloading the second update I am getting below error after downloading around 63%
"the update couldn't be downloaded (801881d0)".
I have tried 5-6 times and it fails after every 62%.
Below are the details:-
1. I have 3 gb free space.
2. Wifi internet speed is 1.5 Mbps
3. It restarts from 0 after every failure.
Please let me know the solution.
Regards,
Sharad Gupta

I'm from Hyderabad. I'm having the same issue. My download stops at 71%. I have a 6Mbps internet connectivity and a 1.7GB free space on my Lumia 520. I tried downloading from a couple of friends' WiFi, but the same result everytime. I have wasted more than 5GB of my data on this update and no luck. Any help would be much appreciated.
Thanks.
Attachments:
wp_ss_20140819_0001.png ‏48 KB

Dead lumia 620 after software update

Hi all,
My lumia 620 is not working anymore after I installed the software update. It seems the screen does not react anymore... So I can't give in my pin code.
A few weeks ago I replaced the broken screen, and all worked perfect. Ever since I installed this damn update, it doesn't work anymore.
It's a pity, because I like this phone.
Anyone can help?
Thanks a lot!!

Who replaced the broken screen? If it was you yourself we cant help and your warranty is void!
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Nokia Lumia Black Update Available For Lumia 620

Nokia Lumia 620 is capable of Black Update.It is confirmed that there is no any Hardware Requirements for Black update in Lumia 620.According to leaked news Black update will be available for Nokia Lumia 620 from 24th Feb 2014 and it is happening at Finland and Netherland on 24th Feb.So availability of Black update for 620 coming soon Globally

Nokia is busy in making android platform phone so it forget about 620. Technical team of nokia i.e IT team is becoming lazy. Still no response

MIRACAST possible with Lumia 620

Have anyone successfully MIRACAST with Lumia 620 (not 625, 630, 635) with Cyan Update?
I know that it works for Lumia 630, however NOT SURE regarding Lumia 620?

At least my Lumia 620 does not work …
It does not even offer the required menu option to start the setup/pairing.

USB connection Lumia 620 and Peugeot 5008

Hello,
my Lumia 620 is not recognized by my Peugeot 5008. The display of the car reports : fault USB device. Because the phone is not recognized, it will not charge either. My phone is equiped with 32 Gb SD card (removing the card is no option because my navigation data and music is installed on the SD card). I have been to the garage to check the USB software of the car. This was the latest available. Can anybody help? Must Nokia change the 'authentication' of the phone or must Peugeot update there USB software? The Peugeot dealer told be there were more problems , also with HTC phones. Please help...
PS: connecting the phone to the USB of a laptop will charge the battery. For the time being I have a USB sigaret charger which also works.
Thank you in advance,
Remco

Have a look here concerning this issue:http://windowsphone.uservoice.com/forums/101801-feature-suggestions/suggestions/2110543-usb-car-audi...
Think that you will find Alpine head units are more accomodating in this respect.
Happy to have helped forum in a small way with a Support Ratio = 37.0

Incompatibility of lumia 620

My lumia 620 is not downloading asphalt 5 as per error my mobile is incompatible, is there any solution this problem?
Solved!
Go to Solution.

And so I just found out.. Well I guess for some reason they retracted the app for L620, it's actually not in the store at all right now soit could also be an update is coming..
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Preview for developer cyan update

Every one of friends are using preview for developer cyan update so i cant wait any more. So , if I update through developer na what are problem i will face. Am using 720 and i have additional warranty so that i have any problem in warranty because my after updating developer , he services the phone freely with warranty....
Solved!
Go to Solution.

Ganesh3ganesh wrote:
@nj15 ya i know warranty will be void after developer update but my friend updated preview for developer cyan update and he got problem in phone handset jack not working so he went to nokia care and they serviced the phone freely in warranty.
finally can I update developer cyan update
If that's the case then proceed at your own risk. While I'm not totally in favour of installing the update, unless you are a developer for Windows Phone, but anyway, the latest Nokia Software Recovery Tool now allows downgrading or reverting back to the current consumer release update.
Good luck

Lumia 620's glove-friendly touch?

According to Nokia's website (in Holland) Lumia 620 is supposed to be glove-friendly: http://www.nokia.com/nl-nl/producten/telefoon/lumia620/
So far, my Lumia 620 does not seem to have this capability.
How is this possible?
It was one of the reasons why I bought it.

farby wrote:
rayhipkiss wrote:
Unfortunately there isn't an adjustable setting for screen sensitivity on the 620. At least not for the UK variant.
Did you swipe LEFT after going to settings-->display+touch ?
Yes, indeed I did. On the 920 there is the word "touch" greyed out and swiping brings it to the fore to reveal the sensitivity switch but on the 620 the same option isn't available. There is only two settings for Display (Sunlight readability + Battery Saver brightness).

My lumia 620 is not updating to cyan update

Similar Messages

Maybe you are looking for