My M-Audio Fast Track stops working when switching instruments/tasks in Garageband.

I bought an M-Audio Fast Track along with a few imacs for my students to use in my classroom. I have it installed and it works sometimes.  I seem to have to have a fresh restart of osx and garageband, then it picks up the guitar and its usable with all the effects and cool stuff in garageband.  If I switch something, like add another instrument guitar track, or switch to another task like browse for a bit then come back it stops working.  I cannot get it to work again without restarting osx.  It does not pickup the fast track if I restart garage band or replug in the usb. 
I bought this through apple, so I figured it was supported and would work great for my stuents.  I have found support has changed for this device. 
Any tips before I look into returning it?
Sean

I think that definitely helped.  When I switch sound devices I can get both the midi and m-audio to record at the same time without rebooting. 
If your familiar with the m-audio box I still cannot get sound out of the headphone jack part of the box.  Ive chosen that as the output in both audio settings in osx and the output in garageband.  I can hit the monitor button on the box and hear a clean guitar, but no output as far as garageband effects go.

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