My Mac acts as if I am holding down the Command button. Help?

Every few minutes, why I try to type something, my Mac flips out and it tries to open applications, or print web pages. It acts like I am holding down the Command button, which I am not. When I try and open an application, it will open up the applications folder with the application that I want to open highlighted. I can not find ANYONE with this same issue, and I sure hope that someone knows how to fix it. Not happy about this right now.

You may have a faulty keyboard. Try an external keyboard, either wired or wireless, and see if the problem stops.

Similar Messages

  • Kernel Panic: You need to restart you computer. Hold down the Power button until it turns off, then press the Power button again.

    I apologize for writing a book, but I think explaining the full story may possibly get me a correct answer.  I hope that someone can give me some insight as to what is the problem with my MacBook Pro.  I have a MacBook Pro (15-inch Early 2008), model identifier: MacBookPro4,1 running OSX Lion 10.7.5 with 6 GB memory.  My wife first noticed a problem with the display.  Every so often it would get fuzzy with jumping lines going across the screen making it vitually unviewable.  The final time that incident took place the computer froze which required holding down the power button to restart the computer.  The computer started up to the point of the Apple logo and the spinning gear for quite some time until the screen darkened from top to bottom displaying the following message in five different languages: "You need to restart your computer. Hold down the Power button until it turns off, then press the Power button again."  I have read other blogs and support communities where people get the message intermittently, but my computer would not go past that point no matter what.  Through research and the Apple Store I was told that this is a Kernel Panic.  The so called "Apple Genius" at the local Apple Store was unable to get the computer to boot past that point even with his gadget.  It would not startup in recovery mode, safe mode or off of a disc.  I forget exacty what he told me, but he said it was getting past the first two startup steps, but it would not get past the third step which is to mount the desktop.  He guessed that it may be a problem with the hard drive; a loose wire or something or other.  I disconnected the hard drive completely and took it out.  Everything appered to be connected properly.  Then I installed it back correctly, but it did not solve the issue.  So I guess I disproved his theory of a loose wire...  I purchased ProSoft Data Rescue 3 and connected my MacBook Pro to another Apple computer using a firewire 400 cable.  I was able to get everything I needed off of the hard drive.  I did some more research and I decided to restart the MacBook Pro in verbose mode (holding down the command button and V button).  The computer magically started up!!!  I was upset that I wasted my money on the ProSoft Data Rescue 3.  I managed to take additional items off of the computer and back it up on to an external hard drive.  After some time the computer froze.  I repeated the power button process to restart and received the same kernel panic.  I managed to get the computer to startup approximately six or seven more times via verbose mode; each time the computer staying on for a shorter amount of time before it would freeze.  I managed to run Disk Utitlity.  I performed first aid to fix the hard drive and it said that the hard drive appeared to be fine.  After first aid I erased the hard drive and booted off of a Lion disc to perform a clean install or an erase and install.  Lion installed until the progress bar got the the end where I received a message that there was an error installing Lion, please try again.  Each time I attempted to install the software I would receive the same message.  Eventually the computer would not boot from the Lion disc.  I went back to the Apple Store and the Apple Genius was able to get the computer to boot off of his gadget where Lion istalled completely.  I set up the computer as a new computer.  He said that he partitioned the hard drive as DOS and then back to Mac OS Extended (Journaled) which would get rid of any errors the drive may have had.  He guessed that the problem was the hard drive, but was not exactly sure.  When I brought it home I installed all of the software applications I had on it previously.  Approximately three days later, which may have been the fifth of sixth time starting up the computer, the display became fuzzy again and the computer froze.  The computer did restart once and I was able to retreive a "log" which I have pasted below.  After if froze for the second time it restarted once using verbose mode and froze almost immediately.  After holding down the power key to shut it down and then restart; I received the same kernel panic after the Apple logo and spinning gear which put me right back to square one.  Now the computer will not boot via any method.  It freezes at the end of verbose mode which forces you to hold down the power button to shut down.  I also read that poorly seated ram may cause this issue, but I removed and installed the ram multiple times.  I even purchased new ram from Other World Computing (Mac Sales) 6 GB, but that did not make a difference.  I think I may see six possible problems on the verbose screen mode, five errors and one warning; I will type them out here:
    1. SMC: :smcReadKeyAction ERROR: smcReadData8 failed for key $Num (kSMCKeyNotFound)
    2. SMC: :smcReadKeyAction ERROR: $Num kSMCKeyNotFound(0x84) fKeyHashTable=0x0
    3. SMC: :smcInitHelper ERROR: MMIO regMap ==NULL - fall back to old SMC mode
    4. WARNING - ACPI_SMCCtrlLoop: :initCPUCtrlLoop - no sub-config match for MacBookPro4,1 with 8 p-states, using default stepper instead
    5. SMC: :smcReadKeyAction ERROR: smcReadData8 failed for key MOTP (kSMCKeyNotFound)
    6. SMC: :smcReadKeyAction ERROR: smcReadData8 failed for key BEMB (kSMCKeyNotFound)
    I was hoping that someone could read my log to ascertain wether or not they see a problem that stands out.  I was also hoping that someone could tell me if verbose mode provides any information that may be wrong with my computer.  I just hope that someone can give me some insight as to what may be wrong with my computer.  If it is the hard drive I will easily replace it, but I want to make sure that is the problem first before I waste money on a hard drive or anything else.  Please let me know if anyone requires any other information from me.
    Thank you!
    Interval Since Last Panic Report:  21959 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    B62D9AB4-53DD-4F76-90B2-32453302297E
    Sat Aug 31 15:20:06 2013
    panic(cpu 1 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f81d9d774, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000000000000010, CR3: 0x0000000011d06000, CR4: 0x0000000000000660
    RAX: 0x0000000000000004, RBX: 0xffffff809eb71000, RCX: 0xffffff8000892604, RDX: 0xffffff80b69d3aa8
    RSP: 0xffffff80b69d3bd0, RBP: 0xffffff80b69d3bd0, RSI: 0x0000000000000000, RDI: 0x0000000000000000
    R8:  0x0000000000000000, R9:  0x00000000010751b4, R10: 0xfffffffffffffff4, R11: 0xffffff8000640fd4
    R12: 0xffffff809eb71000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0x0000000000000010
    RFL: 0x0000000000010202, RIP: 0xffffff7f81d9d774, CS:  0x0000000000000008, SS:  0x0000000000000010
    CR2: 0x0000000000000010, Error code: 0x0000000000000000, Faulting CPU: 0x1
    Backtrace (CPU 1), Frame : Return Address
    0xffffff80b69d3880 : 0xffffff8000220792
    0xffffff80b69d3900 : 0xffffff80002c4794
    0xffffff80b69d3ab0 : 0xffffff80002da55d
    0xffffff80b69d3ad0 : 0xffffff7f81d9d774
    0xffffff80b69d3bd0 : 0xffffff7f81d8913a
    0xffffff80b69d3c20 : 0xffffff7f81d89928
    0xffffff80b69d3c40 : 0xffffff7f81d5be8f
    0xffffff80b69d3c70 : 0xffffff7f8087f832
    0xffffff80b69d3cb0 : 0xffffff7f8087f93d
    0xffffff80b69d3cd0 : 0xffffff7f8088b625
    0xffffff80b69d3d40 : 0xffffff7f80889c76
    0xffffff80b69d3d80 : 0xffffff80006245ca
    0xffffff80b69d3dd0 : 0xffffff8000657d4e
    0xffffff80b69d3e30 : 0xffffff80002a3851
    0xffffff80b69d3e80 : 0xffffff8000223096
    0xffffff80b69d3eb0 : 0xffffff80002148a9
    0xffffff80b69d3f10 : 0xffffff800021bbd8
    0xffffff80b69d3f70 : 0xffffff80002aef10
    0xffffff80b69d3fb0 : 0xffffff80002daec3
          Kernel Extensions in backtrace:
             com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80874000->0xffffff7f808acfff
                dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
             com.apple.GeForce(7.3.2)[7E1D7726-416F-3716-ACCB-E1E276E35002]@0xffffff7f81d590 00->0xffffff7f81e1bfff
                dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 bf000
                dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f808ad000
                dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80874000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    11G63
    Kernel version:
    Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
    Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
    System model name: MacBookPro4,1 (Mac-F42C89C8)
    System uptime in nanoseconds: 62230646656
    last loaded kext at 53384504695: com.apple.filesystems.autofs 3.0 (addr 0xffffff7f81efc000, size 45056)
    loaded kexts:
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AudioAUUC 1.59
    com.apple.driver.AppleTyMCEDriver 1.0.2d2
    com.apple.driver.AppleUpstreamUserClient 3.5.9
    com.apple.driver.AppleHDAHardwareConfigDriver 2.2.5a5
    com.apple.driver.AppleHDA 2.2.5a5
    com.apple.GeForce 7.3.2
    com.apple.driver.SMCMotionSensor 3.0.2d6
    com.apple.driver.AppleSMCPDRC 5.0.0d8
    com.apple.driver.AppleSMCLMU 2.0.1d2
    com.apple.driver.AppleMuxControl 3.1.33
    com.apple.driver.AppleBacklight 170.2.2
    com.apple.driver.AppleMCCSControl 1.0.33
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AudioIPCDriver 1.2.3
    com.apple.driver.ApplePolicyControl 3.1.33
    com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8
    com.apple.driver.AppleLPC 1.6.0
    com.apple.driver.AppleUSBTCButtons 227.6
    com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
    com.apple.driver.AppleUSBTCKeyEventDriver 227.6
    com.apple.driver.AppleUSBTCKeyboard 227.6
    com.apple.driver.AppleIRController 312
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 33
    com.apple.iokit.SCSITaskUserClient 3.2.1
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.1.0
    com.apple.iokit.AppleYukon2 3.2.2b1
    com.apple.driver.AppleUSBHub 5.1.0
    com.apple.driver.AppleAHCIPort 2.3.1
    com.apple.driver.AppleEFINVRAM 1.6.1
    com.apple.driver.AirPortBrcm43224 501.36.15
    com.apple.driver.AppleFWOHCI 4.9.0
    com.apple.driver.AppleIntelPIIXATA 2.5.1
    com.apple.driver.AppleUSBEHCI 5.1.0
    com.apple.driver.AppleRTC 1.5
    com.apple.driver.AppleUSBUHCI 5.1.0
    com.apple.driver.AppleHPET 1.7
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 1.5
    com.apple.driver.AppleSMBIOS 1.9
    com.apple.driver.AppleACPIEC 1.5
    com.apple.driver.AppleAPIC 1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
    com.apple.nke.applicationfirewall 3.2.30
    com.apple.security.quarantine 1.4
    com.apple.security.TMSafetyNet 8
    com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 2.2.5a5
    com.apple.nvidia.nv50hal 7.3.2
    com.apple.nvidia.nvGK100hal 7.3.2
    com.apple.nvidia.nvGF100hal 7.3.2
    com.apple.NVDAResman 7.3.2
    com.apple.iokit.IOFireWireIP 2.2.5
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.driver.AppleSMBusController 1.0.10d0
    com.apple.driver.AppleHDAController 2.2.5a5
    com.apple.iokit.IOHDAFamily 2.2.5a5
    com.apple.iokit.IOSurface 80.0.2
    com.apple.iokit.IOSerialFamily 10.0.5
    com.apple.iokit.IOAudioFamily 1.8.6fc18
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.AppleGraphicsControl 3.1.33
    com.apple.iokit.IONDRVSupport 2.3.4
    com.apple.iokit.IOGraphicsFamily 2.3.4
    com.apple.driver.AppleSMC 3.1.3d10
    com.apple.driver.IOPlatformPluginLegacy 5.0.0d8
    com.apple.driver.AppleSMBusPCI 1.0.10d0
    com.apple.driver.IOPlatformPluginFamily 5.1.1d6
    com.apple.driver.AppleFileSystemDriver 13
    com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
    com.apple.iokit.IOBluetoothFamily 4.0.8f17
    com.apple.driver.AppleUSBMultitouch 230.5
    com.apple.iokit.IOUSBHIDDriver 5.0.0
    com.apple.driver.AppleUSBMergeNub 5.1.0
    com.apple.driver.AppleUSBComposite 5.0.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOATAPIProtocolTransport 3.0.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
    com.apple.iokit.IOUSBUserClient 5.0.0
    com.apple.iokit.IOAHCIFamily 2.0.8
    com.apple.iokit.IO80211Family 420.3
    com.apple.iokit.IONetworkingFamily 2.1
    com.apple.iokit.IOFireWireFamily 4.4.8
    com.apple.iokit.IOATAFamily 2.5.1
    com.apple.driver.AppleEFIRuntime 1.6.1
    com.apple.iokit.IOUSBFamily 5.1.0
    com.apple.iokit.IOHIDFamily 1.7.1
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 177.11
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.DiskImages 331.7
    com.apple.iokit.IOStorageFamily 1.7.2
    com.apple.driver.AppleKeyStore 28.18
    com.apple.driver.AppleACPIPlatform 1.5
    com.apple.iokit.IOPCIFamily 2.7
    com.apple.iokit.IOACPIFamily 1.4
    Model: MacBookPro4,1, BootROM MBP41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 6 GB, SMC 1.27f3
    Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 256 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F7F7F9B0000, 0x4354353132363441433636372E4D31364643
    Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz, 0x7F7FBAFFFFFFFFFF, 0xFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.15)
    Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: Hitachi HTS543225L9SA02, 250.06 GB
    Parallel ATA Device: MATSHITADVD-R   UJ-867
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1a100000 / 2
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x820f, 0x1a110000 / 5
    USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd400000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0230, 0x5d200000 / 3
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2

    I had already written a book and I did not want to bombard people with more information, but in my previous research I did come across the major issues with the NVIDIA card.  I also was well aware that Apple offered a replacement program that ended in December of 2012.  I was going to add that in my original post, but I discounted that theory because I put my faith in the so called "Apple Genius" when I made my second trip to the Apple Store.  I brought the NVIDIA card issue to his attention and asked him if he thought that may be the problem, but he said no.  He said if it was the NVIDIA card that the screen would be completely black and there would be no startup chime.  When I experienced the screen issues I thought it was a problem with the NVIDIA card or the logic board.  I asked myself, how can a flawed hard drive cause the screen to act funny.
    nbar and Rick Warren, I thank you both for your help and insight; people like you are the real "Apple Geniuses."  I was hoping there was a way I could wipe the hard drive before I dumped the computer or attempted to sell it.  I guess I will look into purchasing a new machine when I have the funds.  Again...thank you both!

  • My ipod touch is not recognized on itunes and will not turn on or give me the battery sign. I have tried toubleshooting it by holding down the home button and the sleep/wake button, but it doesn't work. What do I do to fix it?

    My ipod touch is not recognized on itunes and will not turn on or even give me the battery sign that it is dead. I turned it off and it won't turn back on now. The screen is completely black and won't do anything. I have tried charging it over night and nothing happened. It was never near water. I have tried troubleshooting it by holding down the home button and the sleep/wake button, but nothing happened and it didn't work. What can I do to fix it?

    Device Not Recognised
    For PC
    http://support.apple.com/kb/TS1538
    For Mac
    http://support.apple.com/kb/ts1591

  • "You need to restart your computer. Hold down the power button for seve..."

    Hello,
    I have recently been getting this same message "You need to restart your computer. Hold down the power button for several seconds or press the Restart button." whenever I start up my computer. It happens about 95% of the time. I have been reading on different forums that I should reset the PRam and the NVRam and I have been doing so and it does help as it does EVENTUALLY start up (sometimes takes me 5-10 min. to get it to start up).
    I have also read that it may be the RAM that is loose, so I did check that and made sure that the ram is properly placed (which it is).
    I don't know what else I can do. Should I reformat and reinstall Mac OS X?
    Here is the exact error form the dump:
    IOAPIC: Version 0x20 Vectors 64:87
    AppleACPIPlatformExpert::start failed
    panic(cpu 0 caller 0x55c095): "Unable to find driver for this platform: \"Macbook 2,1\".\n"@/SourceCache/xnu/xnu-1504.9.26/iokit/Kernel/IOPlatformExpert.cpp:1389
    Debugger called: <panic>

    Well just got around to installing the new HDD and RAM yesterday, and I am sad to say... that the problem persists. :/
    I reseated the memory and made sure they were in there properly, and I also installed the HDD and ran DiskUtility before I erased/reformatted and installed a fresh version of MacOSX Leopard, then updated to Snow Leopard.
    As long as I am using my computer everything works fine, the problem occurs when the machine is shut off or put to sleep for a long period of time. Because when I shut it off and turn it right back on a few minutes later it works, or if I shut the lid and open it 10-20 min. later everything works fine, it's only when the machine is off or asleep for long periods of time.
    So, I do not know what else can be wrong.
    Should I try to take out the old RAM and just leave the new module in and see if that works out? See if that specific module is faulty?

  • My macbook pro (August 2010) keeps freezing when apple mail starts up. This happens every 2nd time I turn on my Macbook Pro. This forces me to hold down the power button to restart my Macbook Pro. Does anyone else experience this, and is there a fix? Thx

    My macbook pro (August 2010) keeps freezing when apple mail starts up. This happens every 2nd time I turn on my Macbook Pro. This forces me to hold down the power button to restart my Macbook Pro. Does anyone else experience this, and is there a fix? Thx.
    since upgrading to OS lion, my mac book pro (2010 August) keeps freezing (non responsive, requires restart) when i turn on my mac and the system is trying to open apple mail. while apple mail is attempting to collect new mail, the macbook pro freezes. this happens every 2nd time i try to start up my computer. this only started happening after i upgraded to OS lion. please let me know what I need to do to fix this. being forced to restart every 2nd time i turn on my macbook pro has been very frustrating. not sure if apple mail is also the cause of my macbook pro for being very slow during start-up (on the occasion the computer doesn't freeze).

    I am having similar 'freezing' problems with many programs (Mail, Safari, iTunes, etc.). I have done a clean install of Lion instead of an upgrade when it came out. Perhaps something went wrong with my install? I'm thinking about wiping and reinstalling.

  • I just installed OS X Yosemite on my MacBook. I now cannot get the computer to start up. If I hold down the power button to try and power it back up, it will not start. Any ideas on how to fix this?

    I just installed OS X Yosemite on my MacBook. I now cannot get the computer to start up. If I hold down the power button to try and power it back up, it will not start. Any ideas on how to fix this?

    Reinstalling OS X Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Reinstalling OS X Without Erasing the Drive
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list.  Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
    Reinstall OS X: Select Reinstall OS X and click on the Continue button.
    Download and install the OS X Yosemite 10.10.3 Combo Update.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Alternatively, see:
    Reinstall OS X Without Erasing the Drive
    Choose the version you have installed now:
    OS X Yosemite- Reinstall OS X
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • I'm getting kernel panics each day as I shut down, the message of restarting by holding down the power button appears on the screen - it began about a month ago and. Do you have any ideas of how to solve the problem?

    I'm getting kernel panics each day as I shut down, the message of restarting by holding down the power button appears on the screen - it began about a month ago and. Do you have any ideas of how to solve the problem? I've copied the logs that I found for each kernel panic that still have the message logged. Please help if you can, I have read some of the other comments and perhaps it has something to do with my anti-virus software being on at start up. I have copied the log here. Any advice will be welcome.
    Interval Since Last Panic Report:  665204 sec
    Panics Since Last Report:          8
    Anonymous UUID: D6DCC90D-A5CA-4BBE-A435-3E64A512A51B
    Sat May 26 07:23:05 2012
    panic(cpu 3 caller 0xffffff80002b4f36): trying to interlock destroyed mutex (0xffffff801a489be0)
    Backtrace (CPU 3), Frame : Return Address
    0xffffff8160313b00 : 0xffffff8000220792
    0xffffff8160313b80 : 0xffffff80002b4f36
    0xffffff8160313b90 : 0xffffff8000227e68
    0xffffff8160313bd0 : 0xffffff7f80d14250
    0xffffff8160313c20 : 0xffffff7f80d14f73
    0xffffff8160313cc0 : 0xffffff800059a237
    0xffffff8160313d00 : 0xffffff8000586cbf
    0xffffff8160313d20 : 0xffffff800057e6e3
    0xffffff8160313df0 : 0xffffff800057ed06
    0xffffff8160313e20 : 0xffffff8000583c52
    0xffffff8160313e70 : 0xffffff8000583d05
    0xffffff8160313e90 : 0xffffff80005358b4
    0xffffff8160313ef0 : 0xffffff80005367c3
    0xffffff8160313f30 : 0xffffff8000536897
    0xffffff8160313f60 : 0xffffff80005ccfe8
    0xffffff8160313fb0 : 0xffffff80002da5e9
          Kernel Extensions in backtrace:
    com.intego.iokit.VBX6NKE(1.0)[211D5E46-3E43-C5DC-9C6A-8C3FFF0F4493]@0xffffff7f8 0d11000->0xffffff7f80d1bfff
    dependency: com.apple.iokit.IONetworkingFamily(2.1)[2FCC16E1-34AB-3908-98BD-CCBFA56FFDCE]@0 xffffff7f809b7000
    BSD process name corresponding to current thread: iStatLocalDaemon
    Mac OS version:
    11E53
    Kernel version:
    Darwin Kernel Version 11.4.0: Mon Apr  9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
    Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
    System model name: iMac11,2 (Mac-F2238AC8)
    System uptime in nanoseconds: 69777074610
    last loaded kext at 58265763561: com.intego.iokit.VBX6NKE            1 (addr 0xffffff7f80d11000, size 45056)
    loaded kexts:
    com.intego.iokit.VBX6NKE            1
    com.intego.iokit.BehavioralKext            1
    com.intego.kext.VirusBarrier.AppBarrierKPI            10.6.8
    com.intego.kext.VirusBarrierKPI            10.6.8
    com.globaldelight.driver.BoomDevice            1.1
    com.huawei.driver.HuaweiDataCardACMData            4.2
    Model: iMac11,2, BootROM IM112.0057.B01, 2 processors, Intel Core i3, 3.2 GHz, 12 GB, SMC 1.64f5
    Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
    Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
    Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.64.8-P2P
    Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
    Serial ATA Device: ST31000528AS, 1 TB
    Serial ATA Device: OPTIARC DVD RW AD-5680H
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0606, 0xfa140000 / 5
    USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0606, 0xfa141000 / 9
    USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0xfa141100 / 8
    USB Device: CanoScan, 0x04a9  (Canon Inc.), 0x1904, 0xfa141200 / 6
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: HUAWEI Mobile, 0x12d1  (Huawei Technologies Co., Ltd.), 0x1001, 0xfd130000 / 5
    USB Device: My Passport 070A, 0x1058  (Western Digital Technologies, Inc.), 0x070a, 0xfd140000 / 6
    USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

    Immediate suspects are the additions you added to you rsystem that installed kexts (drivers).  From above,
    com.intego.iokit.VBX6NKE            1
    com.intego.iokit.BehavioralKext            1
    com.intego.kext.VirusBarrier.AppBarrierKPI            10.6.8
    com.intego.kext.VirusBarrierKPI            10.6.8
    com.globaldelight.driver.BoomDevice            1.1
    com.huawei.driver.HuaweiDataCardACMData            4.2
    Two experiments you can try.
    1.  Boot in safe mode and see if you can shut down normally.  All thise additions won't be running in safe mode so this test would indicate it is one of them causing the problem.
    2. Uninstall all the intego VirusBarrier stuff.  That's my first guess and the troublemaker.

  • My imac (intel core i5, OS 10.10.1) shuts down every night and will not "wake up" next morning -- it never used to do that -- if I hold down the start button more than twice for many seconds, then it will finally boot up and works fine all day – I've

    my imac (intel core i5, OS 10.10.1) shuts down every night and will not "wake up" next morning -- it never used to do that -- if I hold down the start button more than twice for many seconds, then it will finally boot up and works fine all day – I’ve tried shutting it down and unplugging it, and that does not work -- I’ve run disk utilities checked permissions, and run anti-virus and get no adverse results – I cannot figure out what is different that causes this problem

    From previous experience 3 indicates a shutdown initiated by the SMC (System Management Controller) — hardware responsible for many low-level functions including power, sleep, lights, and fan activity.
    Try resetting it:
    Power or other problems related to unexpected system sleep, shutdown, lights or fans call for an SMC reset. Read all the steps.
    Before Resetting the SMC
    Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
    Press Command + Option + Escape to force quit any application that is not responding.
    Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
    Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
    Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
    Resetting the SMC for Mac Pro, Intel-based iMac, Intel-based Mac mini, or Intel-based Xserve
    Shut down the computer.
    Unplug the computer's power cord.
    Wait fifteen seconds.
    Attach the computer's power cord.
    Wait five seconds, then press the power button to turn on the computer.

  • How do i reload 10 4 x when my system will only shut down by holding down the power button. G4 Imac 17"

    how do i reload 10 4 x when my system will only shut down by holding down the power button. G4 Imac 17"

    Power down, hold the Mouse button AND the Option/alt button down at bootup, that should open the CD/DCD tray & you can insert your Install Disc, as well as giving you boot options.
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair. Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

  • Hey, My macbook is giving me a flashing question mark on startup. When I hold down the command key to get to system preferences it asks me for a firmware password, that I did not set! Any ideas on how to bipass this?

    Hey, My mac book is giving me a flashing question mark on start up. When I hold down the command key to get to system preferences in order to help it find the system software it asks me for a firmware password, that I did not set! I also do not have the start up DVD/disk anymore. Any ideas on how to bypass this?

    Contact Apple or an authorized Apple service provider.
    (116347)

  • HT1320 Hello! My name is Ed. I'm having trouble with my Ipod classic, it keep freezing up on me and i can't unfreeze my Ipod. I hold down the menu button on the wheel and still won't do anything. All my Ipod classic do this. But my Ipod Touch, I don't hav

    Hello, my name is Ed. I'm with all my Ipod, I have (4) they all keep freezing up on me when I play my devices. But my Ipod Touch I don't have this problem. On my classic I'll hold down menu botton on the wheel. But thing happen, I'm tired of letting battery go dead and recharge it, just to freeze up again. I made it work one time by holding down the menu button. That's  about it. I need help.
    Ed Shelton
    PS I don't know operation system on my ipod classic, but on my mac book pro i am using (11.0.2) my mac os x (10.6.8). So, I try to take a quess at my os my classic

    Holding down the center/select button and the menu button will reboot your ipod. See if that helps. Also, I'd recommend something else- I had nothing but trouble with my ipod classic until I spent $20 to get Mac OS Mountain Lion. It did what you said and sometimes wouldnt play, or wouldnt power on...
    Try rebooting your ipod and let me know what happens and maybe in the future obtain Mountain Lion to aide your ipod in functionality.
    Good luck!

  • I keep getting a black screen that says hold down the restart button

    I keep getting a black screen that says to restart my Mac G4 1.4 Ghz. I'm using OSX 10.4.2 The black screen tells me to hold down the restart button. Anyway pressing the start button doesn't do anything. No response using the button on the front of the Mac either. This just started today. I end up having to unplug the Mac. If I start it with the option key held down and choose my OSX disk, the one I normally use it real let me log in as usual. I've repaired disk permissions. Came back to it again a few hours later started the system up it did the same thing.
    Does anybody know what's going on? What this behaviour means?

    Hi, David. Welcome to the Discussions.
    You are describing this message, which indicates a kernel panic.
    See my "Resolving Kernel Panics" FAQ. This FAQ includes step-by-step instructions for identifying and resolving some of the most common causes of kernel panics. The FAQ is a roadmap: start at the beginning and work systematically through the end, i.e. the "If all else fails..." section.
    Good luck!
    Dr. Smoke
    Author: Troubleshooting Mac® OS X
    Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
    I may receive some form of compensation, financial or otherwise, from my recommendation or link.

  • I tried to set my desk top computer back to factory settings by holding down the command  R key and it keeps going to my login page

    I tried to set my computer back to factory settings by holding down the command + R key and when I turn on the computer it brings me to mt login page for my password

    In order to return your computer to factory spec you need the discs, there is no other way. You can call AppleCare and give them the serial number and they'll ship you a set of the original discs for a fee, or providing that you have at least 1gb of ram you can purchase and install 10.6. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

  • Updates /. holding down the power button

    Hi there,
    Just had a vague email from my Dad, saying :
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    Had to hold down the on/off while it did what it was supposed to do
    Of course I interruppted the process inadvertently so it will not start up.
    I don't recall ever having to hold down the power button during updates - any ideas what this is about?
    He's using a core due macbook.
    Cheers.

    Iain
    Sounds like your Dad was trying to instal a firmware update, and messed up on step 6 here: About firmware updates for Intel-based Macs.
    If this goes wrong, the article advises what to do — probably to use the Firmware Restoration CD, or if he doesn't have it, and you can't download it for him, he'll need to go to an AASP.
    Let us know how this turns out!

  • My apps on my iPod touch only open for a second then close, I tried the reset option of holding down the power button for ten seconds still no apps that I have down loaded will open just the one that are on the iPod like music app store whether time etc.

    My apps on my I pod touch will not open.  They start to load for one second close down.  I tried holding down the power button to reset it.  And that didn't work. Is the only option is to delete all apps and then reload them?

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  From iTunes, select the iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPod.  Again, say "yes."

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