My mac air is os x 10.7.2, and i download iwork trial yesterday, why i can't install it??

i buy the mac air on auguest, 13' display os x 10.7.2, and i download iwork trial yesterday, why i can't install it??

what happens when you try to instll it?  Does it give any messages?

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    Download The order Form Here. Media Exchange Program
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    Back up all data before proceeding.
    Step 1
    Triple-click anywhere in the line below on this page to select it:
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    Right-click or control-click the line and select
              Services ▹ Reveal in Finder (or just Reveal)
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    It appears Best Buy is up to their old tricks of palming off returned units as new. Take it back for a complete refund of your money. If they give you any static escalate your problem to management immediately.

  • HT5654 just downed a movie, however, it is not on my mac air, got charred for it, however, movie was never downloaded

    just tryed to down load movie from Itunes, took 5-hrs, I was billed, however, the movie is not on my mac air

    As has been suggested make an account in the App store, then you should be able to download them as the machine will be recognised as coming with iLife11 although I'm not sure though what happens if someone registed the mac before hand with another account . It seems like the iMac was wiped and they were not re-installed again before it was sold on. If you have no luck talk to Apple and explain the situation, they should be able to help you.

  • HT201317 It won't let me turn photo stream on, on my mac air which is compatible its just faded and says learn more?

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