My mac book pro does not shut down

I have a 13 inch MacBook Pro from around mid 2009 running Lion. When I try to shut down or restart my computer it goes to a white screen with a rotating circle in the middle bottom. It never completes the shut down from here. I have to use the power button to get the computer to fully shut down. Any thoughts?

I had the same problem randomly, also closing applications, and after a month of unsuccesful attempts to solve the problem I reverted back to Snow Leopard.

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Mac book pro trys to shut down while downloading?

my mac book pro trys to shut down while im downloading for some reason..

Hi Monroeeugene,
I'm not sure if you mean shutting down or going to sleep ... but this article will explain how to change your sleep settings so your downloads don't get interrupted.
Mac Basics: Set your preferences
http://support.apple.com/kb/ht2490
Change your Mac's sleep settings
To conserve energy, all Macs have the ability to sleep. When you haven't used your Mac for a set amount of time, it enters a low-power mode until you wake it by pressing the keyboard, trackpad, or moving the mouse. Sleep doesn't turn off your computer; it merely puts it into an inactive state that consumes less power.
Open System Preferences
Choose View > Energy Saver.
Choose the Power Adapter or Battery tab. If you're using a desktop Mac (a Mac mini, iMac, or Mac Pro), the Power Adapter and Battery tabs do not appear.
Move the sliders for both the computer and display to change the times in which they go to sleep.
Select any other options you want, such as sleep and wake.
Hope this helps ...
- Judy

Recently my track pad (in my Mac Book Pro) does not respond to 'clicking' commands.

Recently my track pad (in my Mac Book Pro) does not respond to 'clicking' commands. It does just fine with a USB cable mouse. What do I do?

Are you tapping to click or physically clicking? If you're clicking, does the trackpad button go down all the way?

My mac book pro will not shot down or restart.

mac book pro 13 2011 dec. mac os x 10.7.4. my mac book pro will not shot down or restart, my mac is to slow to much loading. . when i open some apps loading when i will restart my mac book pro
loading. i can't restart the same problem when i wil shut down my mac. need help

Mackeeper has been known to cause more problems than fix, all the posts here say don't use it and offer instuctions on how to remove it, which is not as easy as just dragging it to the trash.
I am willing to guess that some of the third party software could be the issue.
Try a safe boot:
http://support.apple.com/kb/HT1564
Starting up in “safe mode” may help you diagnose problems you’re having with your Mac.
Note: To print these instructions, open the Help Viewer’s Action pop-up menu (looks like a gear) and choose Print.
Shut down your Mac and wait 10 seconds.
Press the power button.
Immediately after you hear the startup tone, hold down the Shift key.You should press the Shift key as soon as possible after you hear the startup tone, but not before.
Release the Shift key when you see the gray Apple logo and progress indicator (spinning gear).
To leave safe mode, restart the computer normally without holding down any keys during startup.
If you still have problems I would take it to Apple, there seems to be something strange going on here.
You search remove mackeeper on this forum, and get rid of it.

My Mac Book Pro 13 inch shuts down when I insert some usb on port. It will be dead for few days (no power, can't charge as well, no restarting) and after few days it will work? Any one facing same issue and any solutions please...

My Mac Book Pro 13 inch shuts down when I insert some usb on port. It will be dead for few days (no power, can't charge as well, no restarting) and after few days it will work? Any one facing same issue and any solutions please...

Hi ohmghimire,
Thanks for visiting Apple Support Communities.
If you're seeing unexpected behavior when using USB devices, try resetting the SMC on your MacBook Pro:
Resetting the SMC on portables with a battery you should not remove on your own
Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
You can find the article with these steps here:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
If you still see this behavior after resetting the SMC, or your computer won't turn on, try the steps in this article next:
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/ts1367
Best Regards,
Jeremy

My mac book pro does not start but has error message with a question mark on screen. took it in and was told probably the hard drive as could not reconize it so bought new one but still not connecting.what do i do

My mac book pro does not connect but shows an error message with a question mark on the screen.I took it to a retailer that said it was not reconizing the hard drive.He said i needed a new hard drive but it may be something else as well but he was sure a new hard drive would fix it.So putting faith in someone who deals with them i purchased a new hard drive to find it was still not working although he said the computer did know reconize the hard drive and i may have to send it away to get it checked .After already paying 120 pounds for a new hard drive and they wanting another 80.00 pounds to diagnose it i am a little sceptical.
That's why i am interested on anyone's help.

Welcome to the Apple Support Communities
I think that your Mac detects your hard disk, but the problem is that your new hard disk doesn't contain any operating system, so your Mac doesn't find any bootable partition and you see a question mark.
If your Mac came with DVDs, insert the Mac OS X Install DVD and hold the C key while your Mac is starting. Then, just install Mac OS X. If the hard disk isn't prepared to install Mac OS X, you will have to erase it using "Mac OS Extended (Journaled)". See > http://pondini.org/OSX/DU1.html

My Mac Book pro does not recognise the wi-fi net. How to fix it?

My Mac Book Pro does not recognise properly the Wi-Fi net at home. I've tried many ways in "preferences", but it realy does not work. When connected in the Ethernet port, it works perfectly.
Don't have any problems with other computers at home.

I don't know what you mean by "doing new concessions on DHCP"!!??? Have you tried using a static IP address to see if it works that way? Have you restricted the range of DHCP addresses available at your router? If you have maybe the other computers have used up the available range. Suggest you try a static IP address first, then we'll take it from there.

Mac book pro, overheats and shuts down as 2 hours the use

mac book pro, overheats and shuts down as 2 hours the use

Hi, I am facing the same issue.
Did you able to solve your issue? Please advise.

HT3964 the indicator light on my mac book pro does not come on and the computer will not start

what can i do if the indicator light on my mac book pro does not come on and the computer will not start?

Here are a couple of trouble shooting articles that may assist you:
http://support.apple.com/kb/ts1367
https://discussions.apple.com/docs/DOC-3353
Ciao.

Mac book pro mid 2009 shuts down after a few hour then will only boot after waiting and pressing power button numerous times. I am running mountain lion with most recent updates.

Mac book pro mid 2009 shuts down after a few hour of use and then is very difficult to reboot. Sometimes I have to wait hours, sometimes I have to repeatedly press the power button and then it will slowly start a little longer each press untill it completely boots. It has done this three times know. Each time I was watching a video.

Try running the Apple Hardware Test - sounds as if you've hardware issues.
Clinton

Resizing with my mouse using touch pad mac book pro does not work. how can i correct this problem?

resizing with my mouse using touch pad mac book pro does not work. how can i correct this problem?

See:
* [/questions/777886]

Macbook pro does not shut down, blue screen and turning wheel appears

My mac book pro 2011 does not shut down especially after using illustrator or photoshop. It shows a blue screen with an never ending turning wheel. What do i do?

My mac book pro 2011 does not shut down especially after using illustrator or photoshop. It shows a blue screen with an never ending turning wheel. What do i do?

Mac book pro rebooting then shutting down

Everytime I turn my MAC book pro 13 inch laptop on, it takes me to the white screen with the grey apple logo and then starts to reboot. I'm not entirely sure of it's rebooting but something is loading and the background colour is white if that helps.
Once it's about a quarter of the way through loading it starts showing a loading sign and the bar that's only a quarter of the way filled disappears. Then the screen turns black and it shuts down. Every time I turn my laptop on this happens. Please help.

Megan.west,
if you have Mac OS X 10.7 or newer installed, you can try this: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the Mac OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, select the First Aid tab if it’s not already selected, then press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Does it get past the white screen and progress bar now?

17-inch Mac Book Pro does not boot. No startup chime and no video.

Hey guys,
My Mac Book Pro refuses to boot. Whether it's running off the power supply or on the battery, it does the same thing: I hit the power button, I hear the disc drive make it's usual sound, but no apple boot chime, and no video. It just sits there, blank screen and all. Last night in my frustration, I held the power button down for about 5 seconds and the light in front started blinking as if it was expecting a firmware update. I immieditely shut it off. I hope that didn't make the problem worse, but regadless it still has the same problem. I have a feeling my logic board took a dive. What's weird is, I was using it, it was plugged in, I left it for a bit, it went into sleep mode, and that was the last time it was on. It's as if I can't get it out of sleep mode. I've turned it on and off a dozen times, taken the battery out, etc.. And nothing. Any suggestions?

Dead On Arrival (DOA) Product: System Failure Out of the Box
An Apple-branded hardware product is considered DOA if it shows symptoms of a hardware failure, preventing basic operability, when you first use it after opening the box. If you believe that your product is DOA, please call AppleCare Technical Support at 1-800-APL-CARE (1-800-275-2273) within 30 calendar days of the invoice date. AppleCare Technical Support will determine whether the product is DOA and offer you the following options:
Replacement: Apple, at its expense, will ship another of the same product. AppleCare Technical Support will put you in touch with an Apple Store Customer Service Representative who will arrange for replacement and the DOA product’s return.
Service: You may have the product repaired. However, once you choose that option, you may not request replacement of the product.
If AppleCare Technical Support determines that a returned product is not DOA, Apple will apply Apple’s standard product warranty to the product. Further, if AppleCare determines that you have misrepresented a returned product’s condition and that the product is not DOA, Apple may impose a $400 handling fee.
This DOA policy applies only to Apple-branded hardware products currently offered at the Apple Store. As new products are offered, Apple reserves the right to determine whether or not this policy applies. This DOA policy does not apply to third-party products that do not bear the Apple brand name. You must call the manufacturer directly with any third-party product issues.

Help My mac book pro does not start

i have a huge problem becauce i cannot start my mac book pro, i turn on and apear the gray screen with apple logo and round progresive bar, but just not have any change it cud be hours or days its the same, i already try to restore it by the comands (command+R) or (shift+caps lock) when i turn on my computher but alwais same logo screen, please i need help maby im doing someting wrong

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 8
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery is separate from the main battery of a portable. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. If you can't get to an Apple Store, go to another authorized service provider.

My mac book pro does not shut down

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