My Mac Book Pro froze during up load

MY Mac Book Pro froze during loading up.
I Use Yosemite 10.10
This issue happened after I closed it.
I had to restart and it froze with a screen showing my admin name,
with choices to restart shut down and the toolbar at top all frozen
how do I solve this problem.
I May need remote access from support for this?
TInTin15

Startup Issues - Resolve
Startup Issues - Resolve (2)

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