My Mac Book Pro needs to re download LION. I formatted my Macintosh HD and tried downloading lion from disk utility. Half way through it gives me gray screen saying i need to restart my computer. I can never finish the download and install. Any other ways
My mac book pro crashed during an update a week ago. Since then I have been forced to fomat my macintosh HD drive and attempt to reinstall lion. Halfway through my download of lion, a grey screen pops up telling me to restart my computer. I do such and then nothing ever happens again, I am just brought back to disk utility every time. Why?!?!?!
You can go to the Apple online store and purcahse a copy of Mountain Lion. This will give you a redemption code, which you can use to download Mountain Lion from the App Store. Unfortuantely, I'm not aware of any other way to legally purchase it. I have never seen Apple release Muontain Lion on DVD.
In terms of Apple Service, they just need the serial number of the machine to check the purcahse date. It is usually correct, to within a few weeks. A quick Google search should give you the correct number to dial.
I hope this helps.
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