My Mac Book Pro says it has been infected with viruses. How do I clean them up?

My Macbook Pro says it has been infected with viruses. How do I clean it up?

There are different variants of names for this malware but the steps of removal should be the same unless it has advanced.
http://www.securemac.com/MAC-Defender-Rouge-Anti-Virus-Analysis-Removal.php
https://discussions.apple.com/thread/3032201?start=0&tstart=0
https://discussions.apple.com/thread/3042885?start=0&tstart=0
http://www.reedcorner.net/news.php/news.php?s=macdefender

Similar Messages

HT203254 Why Mac Book Pro 17 Inch has been removed from the Apple Stores?

while surfing the Apple web site, I found that Mac Book Pro 17 Inches has been removed from all the
stores......is there any fault or some thing wrong has been detected in it?

I heard a rumor that the 17" machines are all wearing cement shoes and at the bottom of the East River. Some guy named Soprano tipped me off.
We aren't supposed to talk about it.

Have a mac book pro and it has some kind of virus which opens unrelated windows. What do I do?

have a mac book pro and it has some kind of virus which opens unrelated windows. What do I do?

You may have installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Hi, I'm considering gettting a mac book pro. I've been a pc user. I want to know anyone's opinion on the mac book pro compared to a pc.

I'm considering buying a mac book pro. I want a few opinions about the mac book pro compared to a pc. I've been a pc user. How do you rate the mac compared to a pc?

michaelfromnorth miami beach wrote:
I want a few opinions about the mac book pro compared to a pc.
With Mac's, there are less software and hardware choices, Apple almost demands you upgrade the operating system (paid) annually now, then inflicts all sorts of unexpected UI changes etc., and breaks your third party software/hardware.
With Windows you might have malware, but on Mac's the pain comes with constant OS X upgrades and bricking of third party software, it's like Apple has no stability.
DRM is becoming standard issue, you can't install OS X on your own via the disks, it has to be downloaded from Apple now.
OS X is turning into iOS that's all controlling, all Apps are copy protected, open source software is not allowed.
Hardware quality is mixed now, 13" and below have cheap low res glossy screens like any other $400 Walmart PC, the 15" and up high res anti-glare are very nice models.
OS X is just a paint job on hardware with Apple "oh a new OS!", it's not a stable long term operating system in the sense that Windows versions are which you can set it up, make a backup and go on nearly forever.
At least with Windows one can reinstall the OS and get updates for 10+ years, all one has to do is buy quality long lasting hardware from a huge choice of vendors.
So value wise, hardware and software choice, 3D gaming, business world, standardization etc., Windows 7 is pretty sweet now. Vista and XP of course were terrible.
Apple's OS X Lion is terrible, it's the beginning of the end, a transition to locked down iOS X on Mac's and Apple's exit from the "computing" market into something only for consumers only really based on the closed iOS concept. They are really going overboard on this, pushing the App Store in your face when you do searches and everything.
The "candy like" OS X interface gets kind of tiring, it used to be we could avoid a lot of it, but now Apple is pressing it more into one's faces. So forget having a professional or mature look about OS X anymore.
The App Store is like something made and to appeal to children and Toy Story cartoon watchers, not appealing to mature serious people.
OS X is pretty and all, the high quality screens of Mac's make OS X look nice and attractive, but I also run Windows 7 on my Mac and it looks just as great, Windows also has a more mature looking UI.
All in all there is really no advantage to getting a Mac over a PC anymore, since with Win 7 Microsoft provides the free Security Essentials and System Restore to make disks and images to restore one's own machine themselves easy as pie.
I'm a long time Mac user, from day one, because Mac's were innovative and more secure than Windows, however Apple has tarnished that image when I found out they were not issuing security updates for older OS X versions and not fast enough for Java, (they control) which resulted in a 600,000 botnet of Mac's called Flashflake.
Sure finally Apple issued a security update for 10.5 users, but on Intel processors only, not the zillions still on PowerPC processor Mac's.
Apple is so much about change to sell hardware that they burn bridges behind them, hopefully that will change now under Tim Cook's rule, (Steve Jobs died) I suspect it will.
Apple's OS X market share has been decreasing, not because Apple isn't selling things, but rather a larger portion of it's users are now using iOS devices instead of Mac's.
Before iOS arrived, it was 10% of users on OS X/Macs, now it's 4% iOS and 6% on OS X/Macs as recorded outside of China's Great Firewall.
I guess the positive thing is, I've only got one piece of malware on my Mac's in 24 years, however I've spent about 10x more for my computers over the years than my PC using friends have because of all the Apple hardware and OS X changes draining my wallet.
For instance they changed video out from DVI to Dual DVI, to Displayport to something else and now Thunderbolt, it's just insane you can't go back into a Apple store and pickup a piece of hardware anymore or older OS X, they start pumping you to change this or that and don't tell you what's it's really going to cost in the end to upgrade everything.
I swear they want us to turn over our machines every two years now like a iPhone or something.
If your a smart PC user, you know then what hardware to buy and how to reinstall Windows yourself, I don't see why you would give up so much hardware and software choice to use a locked down, DRMed Mac that's designed for newbies and children mostly and exiting the "pro" type market more and more every year.
If you think my compaints about Apple above pale in comparison to your experience with Windows 7, then by all means get a Mac, bring a fat wallet and they will be all over you like any high end fashion or Gucci store would.

I am trying to back up on my new time capsule with my mac book pro. It's been 25 hours and only done 5.8gb of 129gb. any advice. Thanks

I am trying to back up on my new time capsule with my mac book pro. It's been 25 hours and only done 5.8gb of 129gb. any advice. Thanks

You can backup 2 computers as long as the TC has enough space.
Your access might be restricted if you set it up with users.. you must log in with the correct user to get access to the files.
Otherwise you should be able to see both sparsebundles just with finder.
Look at Pondini's excellent FAQ
this one in particular may help
http://pondini.org/TM/17.html

I have been taking screenshots on my mac book pro and they have been saving to my desktop. However when i try to move them into a folder, they don't move at all! I have changed my setting in view options to 'none' but they still don't move?

I have been taking screenshots on my mac book pro and they have been saving to my desktop. However when i try to move them into a folder, they don't move at all! I have changed my setting in view options to 'none' but they still don't move?

Got to your Desktop folder in the Finder sidebar, command i will open the info pane.
What are your permissions here? Unlock the pad lock and Change to read write.
Are you experiencing other problems?
Reset Home Directory Permissions and ACLs
http://osxdaily.com/2011/11/15/repair-user-permissions-in-mac-os-x-lion/

Mac book pro (late 2013) has a lag when sculpting and rotating models in Zbrush only when using my Wacom-capture tablet (if I use a mouse or trackpad its fine no lag). Also Premiere Pro CS5, playback is almost like watching footage in slow motion.

Mac book pro (late 2013) has a lag when sculpting and rotating models in Zbrush, but only when using my Wacom-capture tablet (if I use a mouse or trackpad its fine no lag).
Also Premiere Pro CS5 playback is almost like watching footage in slow motion, Premiere Pro is installed on the main drive but the footage is on an external drive connected with USB 2.
I'm wondering if it is just a problem with the Mac USB drivers maybe not supporting USB 2 ? (Because I have also installed Window 7 on this same MacBookPro and tested the same software "Zbrush and Premiere Pro" And they both work perfectly on the Bootcamp Windows 7 install, and so its using the same hardware so it has to be the drivers right ?)
Any help would be great, Thanks
Darius

Mac book pro (late 2013) has a lag when sculpting and rotating models in Zbrush, but only when using my Wacom-capture tablet (if I use a mouse or trackpad its fine no lag).
Also Premiere Pro CS5 playback is almost like watching footage in slow motion, Premiere Pro is installed on the main drive but the footage is on an external drive connected with USB 2.
I'm wondering if it is just a problem with the Mac USB drivers maybe not supporting USB 2 ? (Because I have also installed Window 7 on this same MacBookPro and tested the same software "Zbrush and Premiere Pro" And they both work perfectly on the Bootcamp Windows 7 install, and so its using the same hardware so it has to be the drivers right ?)
Any help would be great, Thanks
Darius

Could not open gmail on the mail application of the mac book pro. Gmail has two account types, SMTP and Google IMAP. In both cased failure in trying to log on to SMTP and Google IMAP because I have to verify that the username and password are correct. Ho

Could not open gmail on the mail application of the mac book pro.
Gmail has two account types, SMTP and Google IMAP.
In both cases failure in trying to log on to SMTP and Google IMAP because I have to verify that the username and password are correct.
How do I verify that? Please help. Thanks.

Routing gmail through Mail.app:
imap-http://mail.google.com/support/bin/answer.py?answer=81379&topic=12814
pop-http://mail.google.com/support/bin/answer.py?answer=13275&topic=12810
More up-to-date advice here:
http://www.macworld.com/article/2033842/make-mail-and-gmail-play-nice.html#tk.nl _mwhelp
Note that you lose privacy when using Gmail (and Yahoo):
Gmail and Yahoo both scan users' emails. They do algorithmic analysis of your email messages, targeting ads that relate to the content of your messages.

Hey guys on my mac book pro after updating three apps wont leave my dock, when i close them they just re-appear they are "LoginServer", "USBServer" and "NetServer" any ideas to what is the issue?????? PLEASE HELP.

Hey guys on my mac book pro after updating three apps wont leave my dock, when i close them they just re-appear they are "LoginServer", "USBServer" and "NetServer" any ideas to what is the issue?????? PLEASE HELP.

Hi I have just got back from the apple store and the guy at the Genius bar looked at it and said it was a manufacturing fault, and because it has been like it since new, and seemed to be getting worse he replaced the computer and I have a new warranty from today.
We got the feeling as soon as he looked at it that he has seen this before, I did say to him I was concerned it would be a replacement screen and I was not really happy about that as it was so new, and he said that was the normal procedure, but as the fault was already there at new and it was getting worse they would replace. I could not have asked for a better service.
Not unpacked this one yet but am hoping all is good, its a great little machine.
Thank you for your responses, and I hope this might help someone else. One thing it did not seem to be missing pixels but something to do with the screen production?

I start my mac book pro and the screen goes white with an apple in the middle

I start my mac book pro and the screen goes white with an apple in the middle. Starts like charging but then it turns
off again

Reinstall Snow Leopard without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

I am having trouble getting my My Mac Book Pro 15" Retina to wake up with an Apple Bluetooth Keyboard and Mouse while Docked in a Hengedock vertical docking station.

I am having trouble getting my My Mac Book Pro 15" Retina to wake up with an Apple Bluetooth Keyboard and Mouse while Docked in a Hengedock vertical docking station. The Keyboard and mouse work great with the laptop lid open but when closed in the docking station the bluetooth signal does not seem to transmit. Is there a setting that can be changed to allow an Bluetooth keyboard and mouse to wake the computer while docked?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Ever since I updated to Yosemite my mac book pro keeps asking for Apple Id and password but will not accept them

Ever since I updated to Yosemite my mac book pro keeps asking for Apple Id and password but will not accept them. What can I do?

Try the advice here. I had the same problem and it worked for me.
You have to delete the "SC Info" folder from /Users/Shared. You will have to use Terminal to enable you to see this folder first. Make sure iTunes is not running when you delete the "SC Info" folder
There is an article from Apple on this here. The "SC Info" folder contains iTunes authorization information.
I did this two weeks ago and iTunes accepted by login. I haven't been asked for my AppleID or password since.

How do I know if my Mac has been infected with the virus

I recently was asked to download an Adobe Acrobat reader update but before I was made aware that the current virus was contained in a similar request, I downloaded what I assumed to be a legit update. I currently do not use my mail program on my Mac so am unaware of any spam being distributed from the computer. How can I identify if my computer has been infected with this Trojan Horse virus?

Two Helpful Links Regarding Flashback Trojan
A link to a great User Tip about the trojan: Flashback Trojan User Tip
A related link in the tip to a checker: Malware Checker Dowload Link
A Google search can reveal a variety of alternatives on how the remove the trojan should your computer get infected. This can get you started.
For now I recommend the User Tip from etressoft to detect and remove:
Checking for and removing the "Flashback" trojan

Changed my apple id and pswd but now mac book pro keeps trying to log in with old id

Changed my apple id and password but Mac Book Pro keeps trying to contact iCloud with old id. Of course, the password no longer works because I just changed it. Help?

Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)

My wall charger is showing sign of charge but it's not charging, last three days I charged my iphon to mac book pro, what can do for charge with my wall charger. And I tarted also 3 deferent chargers wich is working with other iPhones but my iphon is not.

My wall charger is showing sign of charge but it's not charging, last three days I charged my iphon to mac book pro, what can do for charge with my wall charger. And I tarted also 3 deferent chargers wich is working with other iPhones but my iphon is not charging it's only showing the sign of charge.

Hi there Zeeshan Saeed Al Barvi,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
-Griff W.

My Mac Book Pro says it has been infected with viruses. How do I clean them up?

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