My Mac Book Pro suddenly gets stuck with weird horizontal colored lines across the screen, which will only go once I restart the laptop. What can I do?
Randomly while scrolling, the screen just goes beserk and gets stuck with random colored lines. And, the only way to get rid of this is to restart my entire computer. My laptop is about 3 years old now. Is this a sign of age or what? What can I do to run my laptop smoothly without turning it off and on every time it goes crazy?
Try resetting PRAM and SMC.
Reset PRAM. http://support.apple.com/kb/PH4405 x
Reset SMC. http://support.apple.com/kb/HT3964
Choose the appropriate method.
"Resetting SMC on portables with a battery you should not remove on your own".
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Delete all of the applications associated with that Apple ID.
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From Readers Digest-February, 2005
How to Complain
You call customer service to complain about a product, and you hang up angrier than when you started. That’s customer rage, a feeling experienced by millions of people with a major complaint, says Scott Broetzmann, president an American firm that tells companies how to offer the best customer service. His secrets to getting good service:
Have a goal
If you want your product repaired, say so. Want an apology? Speak up.
Keep it short
Focus on one problem, and be succinct.
Stick with it
You have to invest the time it takes. Don’t get what you want? Ask for a supervisor.
Skip ultimatums
Don’t threaten not to do business with them again. Why should they help you if you won’t buy from them in the future?
Plead your case
Many companies have information such as how much money you’ve spent with them and how often you complain. If you’re a good customer, they may be more willing to help.
Be nice
You’re unlikely to get what you want if you’re rude.
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I bought my Mac Book Pro on 4th July with Mac OS X Lion Version 10.7.4. How can I get the new Mac OS Mountain Lion?
Click here and start the process.
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Hello, I am running a Mac book pro soft. 10.5.8 version. Since June the current year I did not get any updates for the software or any kinds of the other application, in my opinion that's weird for such a company.
The problem that I have now is with the Iphone 5 which is not supported for the current Itunes and I can not download the Itunes 10.7 version. What I supposed to do in this case because I can not syncronize at all.
Please give me a hand as soon as possible.
Many thanksMac OS X 10.5.8 is years old, 3 major versions out-of-date and unsupported at this point. You will never get any further updates for 10.5.8, and more and more applications will stop supporting 10.5.8 as time goes on. As mende1 points out, you can buy Snow Leopard (Mac OS X 10.6), which will let you use your new iPhone with your computer, but you need to make sure your computer's hardware is supported. See the system requirements for Snow Leopard:
http://support.apple.com/kb/SP575
If your computer cannot run Snow Leopard, you will need to either buy a new computer or abandon any thoughts of syncing the iPhone with that computer.
Also, note that you'll get far better integration of your iPhone and your Mac if you're using Lion (Mac OS X 10.7) or Mountain Lion (Mac OS X 10.8), which are required to use iCloud. Of course, the requirements of those systems are even steeper than those of Snow Leopard:
http://support.apple.com/kb/HT4949
http://support.apple.com/kb/HT5444 -
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My Mac Book Pro keeps getting kicked off wifi.When I get kicked out I turn Airport on and off ,it then works for a few minutes then I have to turn Airport on and off again.Any Ideas?
Thank you
JohnHello there Joanny,
I have a neat lil gem here about troubleshooting wifi connectivity on the Mac OS platform. Named Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6 it can be found here http://support.apple.com/kb/HT4628?viewlocale=en_US. I recommend this section first:
Use these steps if your computer disconnects from its Wi-Fi network unexpectedly.
Check your range to the Wi-Fi router and reduce the effect of interference.If your computer is too far from your Wi-Fi router or your environment has too much Wi-Fi interference, then your computer may not detect the Wi-Fi network properly. The easiest way to check for range limits with your Wi-Fi network is to move your computer or your Wi-Fi router closer together and make sure that there are no obstructions (such as walls, cabinets, and so forth) between the router and your computer.See Potential sources of wireless interference for more information about interference and solutions.
Try connecting to a different Wi-Fi network. If your computer works fine when connected to a different Wi-Fi network, then the issue may be related to your network router or ISP. In that case, contact the manufacturer of your router or your ISP.
And this section if needed: Symptom: My Mac does not connect to the Internet.
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First, uninstall "SuperTV" (whatever that is) according to the developer's instructions. It isn't working and it's filling the log with noise.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Post the messages logged before the boot, while the system was unresponsive or was failing to shut down. Please include the BOOT_TIME message at the end of the log extract.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message. When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
PLEASE DO NOT INDISCRIMINATELY DUMP THOUSANDS OF LINES FROM THE LOG INTO A MESSAGE. If you do that, I will not respond.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
Step 2
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My Mac Book Pro suddenly will no longer connect to the Internet at my house. My son's MacBook connects just fine. My MacPro connects at work, at Starbucks, etc. just fine, but not at my house. My son's however has no problem whatsoever. I assume that since his computer connects that the router and modem is not the problem. And since my computer connects everywhere but here . . . . it is not a hardware issue. When directly connecting my MacBook Pro to the modem or router the problem was the same. . . no connection. Help?
From the menu bar, select
▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected. -
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BrianWelcome to Apple Support Communities
You already have got OS X Mavericks installed (the Keynote, Pages and Numbers versions available in the Mac App Store are only compatible with OS X Mavericks).
You have got a Late 2013 MacBook Pro, which uses a special OS X Mavericks version that is not available in the Mac App Store. This is the reason why the Mac App Store is not compatible with OS X Mavericks even if you are using it. This will be fixed in OS X 10.9.1, when your Mac uses the same Mavericks version as all other Macs.
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