My Mac book pro turns on with a grey screen with a blinking folder   question mark. Help!

My bag carrying my computer fell on the ground as I was entering a cab. I checked my computer immediately for damage and it seemed to work fine. After about an two hours, I went back to my computer and it had a black screen and was getting very hot. I held the power button down and it restarted only to have a grey screen with a blinking folder + a question mark. I've already looked on the forums, and I don't have the CDs with me as I am traveling, and I don't have much backed up.
I appreciate any advice provided.
Thank you!

Hey peawok,
The following document goes over troubleshooting steps for when you encounter a folder with a flashing question mark during startup:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Welcome to Apple Support Communities!
Take care,
Delgadoh

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