My mac book pro was stolen and i would like to find it

what should i do to find it using my serial number

Did you setup iCloud and Find My Mac? If so, and whoever has it is connected to WiFi, you can log into iCloud from any computer, click Find My Phone to hopefully see if your MacBook Pro shows up. This assumes the hard drive hasn't been erased or replaced.
If you didn't setup Find My Mac in iCloud then your MacBook Pro is probably gone and follow Csound1's advice.

Similar Messages

Unfortunately yesterday my mac-book pro was stolen. Other than obtaining a police report is there any advice, i.e. can Apple remotely disable it?

Unfortunately yesterday my mac-book pro was stolen. Other than obtaining a police report is there any advice, i.e. can Apple remotely disable it?

I'm very sorry to hear about this theft. I don't think there's anything you or Apple can do unless you took advance preparations.
Read the article "Employee Thoughts: Protecting Your Machine in Case of Theft" in this newsletter for the sorts of things one can do in advance of a theft:
http://blog.smalldog.com/kibbles/kb739/
Unfortunately, there's little you can do at this point other than start changing all your passwords and hoping the police get lucky.

My mac book pro got stolen and i just purchased a new one is there any way i can recover my purchased songs from i tunes. I have the same account name, password and everything

my mac book pro got stolen and i just purchased a new one is there any way i can recover my purchased songs and movies from i tunes. I have the same account name, password and everything

Yes. Update to iTunes 10.3.1
Then go to the iTunes Store and click Purchased "new" under Music Quick Links on the right side of the iTunes window.
You can re download your purchased content from the next window.

My ipad was stolen and i would like to know what i can do so that the person who has it dosent get into my personal things

hi my ipad was stolen n i would like to know besides reporting to police what can i do because i have inportant things can i block it from them using my ipad

What to do if your iOS device is lost or stolen
http://support.apple.com/kb/HT5668

My mac book pro was stolen, i had not backed up time machine on an external hard drive, is there some way i can retrieve my files ? (does the computer save to the internet possibly or the I Cloud ? )

My mac book was stolen and although i had time machine i had not backed up to a current hard drive because that was also stolen. I was wondering if there was some software that allowed me to access my old computer somehow, does it save your files to the internet or to some external system manually ? obviously i know this is unlikely but i thought i would check as the computer had all my work on it.

Conor66 wrote:
My mac book was stolen and although i had time machine i had not backed up to a current hard drive because that was also stolen.
I try to warn people, that TimeMachine drives tend to get stolen along with everything else.
To make and store bootable clones offsite or in a safe or something.
Most commonly used backup methods
There is nothing you can do, unless the police get luckly and find it, then after many months in evidence you can have it back and pray your files are still there.

My phone was stolen and I would like to know if I can delete content that is on it?

I Have explicit picture that I would not like others to see on my shone that has been stolen

If you previously set up Find my iPhone for it, click here and follow the instructions.
If not, you can’t.
(110269)

HT1349 My iphone was stolen and I would like to know how to view my purchases on "My Products."

I'm trying to follow the steps to find out which purchases are being done on my stolen iphone by tracking my serial number.
How do I do this?

You can't track your device by serial number.
You need to change your Apple ID's primary email & password, immediately.

My Mac Book Pro was really slow at everything and would kick me out of my photos every time i got on them. now it won't even allow me to log on. i put my password in and the screen will flash white and go back to the login page. HELP please...

My Mac Book Pro was really slow at everything and would kick me out of my photos every time i got on them. now it won't even allow me to log on. i put my password in and the screen will flash white and go back to the login page. HELP please...

There is nothing wrong with your Dell, it will work fine with any MacbookPro. I have been using Dell displays for over 12 years with many different Mac models. I have two 21" Ultra Sharp displays working side by side to design a Keynote presentation right now.
The issue your having is with the way Keynote takes control of the video output to both displays, it sends the presentation signal to one and the presenter display to the other, this is set up in;
Keynote preferences > Presenter display.
If you want to show a wesite or another app on either display, use application switcher:
press the the command key on the keyboard, then the tab key; a row of applications will show what applications are running, choose which one you want to show. Use command > tab to return to Keynote.

Good Evening, I bought a Mac Book Pro in Miami and with Apple Care that was recorded in the Apple Store - Lincoln Road. Now I can not get access to Apple Care here in Brazil. Someone tell me what happens? Please help me solve this problem.

Good Evening, I bought a Mac Book Pro in Miami and = with Apple Care thatwas recorded in the Apple Store - Lincoln Road. Now I can not get access toApple Care here in Brazil. Someone tell me what happens? Please help mesolve this problem.

Call Apple Care

Is it possible to connect a mac book pro via thunderbolt and a dvi switchbox (multiple computers) to a thunderbolt display?

Hi,
I'm planning to buy a thunderbolt display.Since I have not only apple computers with a thunderbolt port I wonder if it's possible to connect my mac book pro via thunderbolt and a DVI switchbox via a "mini displayport to DVI connector" to the thunderbolt display at the same time. Thunderbolt is a bus architecture. Thus there must be an ingoing and an outgoing port on the display. The rearview of the display I've seen so far don't show this:
If this is not possible then I must question the market chances of this product. Seems as if the product marketing guys exaggerated the launch of the thunderbolt technology.
-ais-swiss

ais-swiss wrote:
How to connect windows laptop (vga) to thunderbolt display?
AHHH??!!!!!! Was that your original question?? I assumed you were trying to output FROM your computer (MacBook Pro w/ Thunderbolt) to the new display and then OUT to be the video source to a DVI switcher.
MB Pro w/TB ---> TB Display ---> mDP-to-DVI adapter ---> DVI switcher
So it seems as if it's not possible to use the thunderbolt display with the mini display port adapter to DVI you've mentioned.
I did not understand that you were trying to use other PC's into a switcher and then THAT Video source to connect INTO the TB display. If THAT is what you're trying to do, then NO.... You can NOT use the new TB Display to be used to display "FROM" a DVI switcher (and also can NOT be used to display from other Non-TB-Apple computers).
I've also called apple. The statement was that one needs a computer with osx 10.6.x in order to connect the thunderbolt display. That makes it impossible to hook a windows pc or older mac to the new and shiny thunderbolt display.
I wonder why apple doesn't state this in their technical descriptions...?
-ais-swiss
Actually, the state that information all over the Tech Specs on the Apple Store website.
http://store.apple.com/us/product/MC914LL/A?mco=MTY3ODQ5OTY
Here are two different statements from that webpage:
So yes.... other NON-Apple PC's (or non-TB devices) do Not have the Thunderbolt technology (hardware/software) to be able to communicate with the TB display or other TB devices.

I have a new mac book pro (sept 2014) and am suddenly stuck on the log-in screen. Keyboard input not working to enter my password. Already tried a basic restart and a cmmnd/ cntrl/ pwr troubleshoot to no effect.

I have a new mac book pro (sept 2014) and am suddenly stuck on the log-in screen. Keyboard input is not working to enter my password. Seems to be a log in issue as keyboard works for forced troubleshooting. (And b/c when I first noticed the problem, I was able to enter my log in password but then everything sort of froze. Now, no ability to enter the password.) Already tried a basic restart and a cmmnd/ cntrl/ pwr troubleshoot to no effect.

Reset PRAM: http://support.apple.com/kb/PH14222
Start up in Safe Mode.
http://support.apple.com/kb/ph14204
A new Mac is in warranty for 1 year from the date of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare or take it to the Apple store to have it checked out.
Genius Bar reservation
http://www.apple.com/retail/geniusbar/
Best.

I upgrade my MAC BOOK PRO EARLY 2011 and it crash upon login

Hi,
I have installed Mavericks os x 10.9.3 to my mac book pro early 2011 and afte that it crash every time I log in.
I tried many things such as:
1. I check teh disk health by command +R and it showes green status means it is OK
2. I tries to safe boot and it worked and I am able to log in and stay in to it ..infact writing this in safe mode ..
3. I tried moving many of teh thried pary software in trash such as plex, vuze, u torrent etc..and also erazed trash box
4. I also hide log in items or just mius most od those except TmLogin Mgr that does not allow to minus...I hope you understood this what I did ..simple system pref --> user and group and the login itms are removed
STILL same issue it crash ever time I log in normally..
one more point my key board was little damaged may be I say nmber SIX key does not work after little milk spill on this but after that it was unning just fine since last 3 month
At the end I would like to put this report content ..sorry I know this is not good to put all this crap but it hard to understand if it hide some important infor that help you to suggest me the solution..
I saw your nice responseall around on the form and I am kind of sure that you will be able to help me with this ..
Also please tell me how to get back up in sfae mode I connected my external drive but it didnt show up in finder and I tried using time machine but I was nt even able to figure out what to do in that..may be I bi scare of doing trial and error ...
Thanks. AJ
Anonymous UUID:       AA3350D8-85AB-5CB5-2E3C-DD7073590DBD
Thu May 22 22:38:01 2014
panic(cpu 1 caller 0xffffff80294526ff): "a freed zone element has been modified: expected 0xdeadbeefdeadbeef but found 0, bits changed 0xdeadbeefdeadbeef, at offset 8 of 128 in zone: kalloc.128"@/SourceCache/xnu/xnu-2422.100.13/osfmk/kern/zalloc.c:461
Backtrace (CPU 1), Frame : Return Address
0xffffff80c2c4b1e0 : 0xffffff8029422fa9
0xffffff80c2c4b260 : 0xffffff80294526ff
0xffffff80c2c4b2c0 : 0xffffff8029451df9
0xffffff80c2c4b3c0 : 0xffffff802942aa6f
0xffffff80c2c4b3f0 : 0xffffff80297d3b84
0xffffff80c2c4b430 : 0xffffff802978cc6e
0xffffff80c2c4b4e0 : 0xffffff802978c8cc
0xffffff80c2c4b560 : 0xffffff80296000c0
0xffffff80c2c4b5d0 : 0xffffff80295f5a55
0xffffff80c2c4b6c0 : 0xffffff80295fc756
0xffffff80c2c4b710 : 0xffffff80295fc25e
0xffffff80c2c4b790 : 0xffffff80295df064
0xffffff80c2c4bb10 : 0xffffff80297b5c2c
0xffffff80c2c4bb70 : 0xffffff80295dfe4b
0xffffff80c2c4bbc0 : 0xffffff80295f56d0
0xffffff80c2c4bc00 : 0xffffff80295f149a
0xffffff80c2c4bd80 : 0xffffff80295e96dc
0xffffff80c2c4bf50 : 0xffffff8029840653
0xffffff80c2c4bfb0 : 0xffffff80294f3c56
BSD process name corresponding to current thread: com.apple.intern
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide:     0x0000000029200000
Kernel text base: 0xffffff8029400000
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 93393964240
last loaded kext at 39308701672: com.apple.driver.AudioAUUC          1.60 (addr 0xffffff7fab1e5000, size 28672)
loaded kexts:
com.trendmicro.kext.KERedirect          1.0.0
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.driver.AppleHDAHardwareConfigDriver          2.6.1f2
com.apple.driver.AppleTyMCEDriver          1.0.2d2
com.apple.driver.AGPM          100.14.15
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.driver.AppleHDA          2.6.1f2
com.apple.filesystems.autofs          3.0
com.apple.iokit.IOBluetoothSerialManager          4.2.4f1
com.apple.driver.ApplePolicyControl          3.5.26
com.apple.driver.AppleUpstreamUserClient          3.5.13
com.apple.driver.AppleSMCLMU          2.0.4d1
com.apple.iokit.IOBluetoothUSBDFU          4.2.4f1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.4f1
com.apple.driver.AppleSMCPDRC          1.0.0
com.apple.driver.AppleMikeyDriver          2.6.1f2
com.apple.driver.AppleIntelHD3000Graphics          8.2.4
com.apple.driver.AppleLPC          1.7.0
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.SMCMotionSensor          3.0.4d1
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleHWAccess          1
com.apple.driver.AppleIntelMCEReporter          104
com.apple.driver.AppleThunderboltIP          1.1.2
com.apple.driver.AppleIntelSNBGraphicsFB          8.2.4
com.apple.driver.AppleMuxControl          3.5.26
com.apple.driver.AppleBacklight          170.3.5
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.driver.AppleUSBTCButtons          240.2
com.apple.driver.AppleUSBTCKeyEventDriver          240.2
com.apple.driver.AppleUSBTCKeyboard          240.2
com.apple.driver.AppleIRController          325.7
com.apple.driver.AppleFileSystemDriver          3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.iokit.SCSITaskUserClient          3.6.6
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.5.1
com.apple.driver.AppleUSBHub          666.4.0
com.apple.driver.AppleSDXC          1.5.2
com.apple.driver.AirPort.Brcm4331          700.20.22
com.apple.iokit.AppleBCM5701Ethernet          3.8.1b2
com.apple.driver.AppleFWOHCI          5.0.2
com.apple.driver.AppleUSBEHCI          660.4.0
com.apple.driver.AppleUSBUHCI          656.4.1
com.apple.driver.AppleAHCIPort          3.0.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleSMBIOS          2.1
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          217.92.1
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.driver.AppleIntelCPUPowerManagement          217.92.1
com.apple.AppleGraphicsDeviceControl          3.5.26
com.apple.driver.DspFuncLib          2.6.1f2
com.apple.vecLib.kext          1.0.0
com.apple.iokit.IOAudioFamily          1.9.7fc2
com.apple.kext.OSvKernDSPLib          1.14
com.apple.kext.triggers          1.0
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.iokit.IOFireWireIP          2.2.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.4f1
com.apple.driver.AppleHDAController          2.6.1f2
com.apple.iokit.IOHDAFamily          2.6.1f2
com.apple.driver.AppleSMBusPCI          1.0.12d1
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.IOPlatformPluginFamily          5.7.0d11
com.apple.iokit.IOSurface          91.1
com.apple.iokit.IOBluetoothFamily          4.2.4f1
com.apple.driver.AppleSMC          3.1.8
com.apple.driver.AppleThunderboltEDMSink          2.1.3
com.apple.driver.AppleThunderboltDPOutAdapter          3.1.7
com.apple.driver.AppleGraphicsControl          3.5.26
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.iokit.IONDRVSupport          2.4.1
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.iokit.IOGraphicsFamily          2.4.1
com.apple.driver.AppleThunderboltDPInAdapter          3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily          3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.5
com.apple.driver.AppleUSBMultitouch          240.9
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.iokit.IOUSBHIDDriver          660.4.0
com.apple.driver.AppleUSBComposite          656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.6
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOAHCISerialATAPI          2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6
com.apple.driver.AppleThunderboltNHI          2.0.1
com.apple.iokit.IOThunderboltFamily          3.2.7
com.apple.iokit.IOUSBUserClient          660.4.2
com.apple.iokit.IO80211Family          630.35
com.apple.iokit.IOEthernetAVBController          1.0.3b4
com.apple.driver.mDNSOffloadUserClient          1.0.1b5
com.apple.iokit.IONetworkingFamily          3.2
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IOUSBFamily          677.4.0
com.apple.iokit.IOAHCIFamily          2.6.5
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.11
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          23
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.9
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
com.apple.kec.pthread          1
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9A302, 320.07 GB
Serial ATA Device: MATSHITADVD-R   UJ-8A8
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1

Removed trend micro smart crap files from disco and it worked.

I downloaded the new software for mac book pro with retina and the office doesn't work

I downloaded the new software for mac book pro with retina and the office doesn't work

cynthia alia wrote:
I downloaded...
... but did you INSTALL it?
Office::2008 was drag & drop, but Office::2011 has an installer you need to run.

Mac book pro running slow and getting pop ups

mac book pro running slow and getting pop ups

There is no need to download anything to solve this problem.
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

Mac book pro was working normal but after shutdown I try to start but not start only black screen

My mac book pro was working normal , I shut down proper and I want to start again I press power button for start but not start , only black screen same on shut down position , so how can I start my mac book pro again

Try SMC and PRAM resets:
http://support.apple.com/kb/ht3964
http://support.apple.com/kb/ht1379
Ciao.

My mac book pro was stolen and i would like to find it

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