My mac book pro will not recognize
My mac book pro will not recognize my hp printer after years of knowing it's connected. USB port works fine with other connections. I have reinstaled it. What do I do?
Hi ...
Go to the HP site and download the drivers (software) that is specific to your HP printer model > http://www8.hp.com/us/en/support-drivers.html
That way you will have the latest software available for your printer.
Then open System Preferences > Print & Scan - Print.
Select the printer on the left then click - (minus)
Now click + and follow the instructions. You may need to turn the printer off then back on before your Mac recogizes the new drivers.
You may also need to click the lock icon in the Print window in order to make changes. You may be prompted for your admin password.
edited by: cs
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