My mac book pro won't start...its stuck on the apple icon and a rotating circle when i start my computer

My mac book pro wont start....its stuck on the apple icon with a rotating circle below

See this Apple note on steps to take to deal with the rotating circle on startup.

Similar Messages

  • When updating to the latest OS X my wife's Mac Book Pro locked at a grey screen with an apple icon and status bar.  Is there any way to recover the data on the laptop and complete the OS install?

    When my wife's Mac Book Pro was being updated to the latest version of OS X the laptop locked up at a grey screen with the Apple icon and status bar.  Is there any way to recover the data and complete the install?  I have not tried anything yet because of the data issue.  I am not sure which OS X version as I did not install the software.

    Used Macs of every description are always available on Ebay and Craigslist and from a plethora of online used-Mac resellers. Apple sells refurbished late-model Macs at 10-20% discounts with a new-computer warranty and the opportunity to extend the warranty with AppleCare.
    http://store.apple.com/us/browse/home/specialdeals/mac

  • How do I restore my ipod 4g when its stuck in the apple logo and the sleep button is broken?

    I really need help! Its stuck in the apple logo and my sleep button is broken. So i cant go into recovery mode.

    Try:
    - iOS: Not responding or does not turn on
    When it says try recovery mode use one of these programs
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • My I-Phone 4 is stuck on the apple icon and won't do anything. Help please

    Help, My I-Phone 4 is a little over a year old. I have never dropped it nor does it have water damage. I downloaded the new update IOS 7.4 and the next morning my phone was stuck on the apple icon and won't turn on. It's also showing a low battery after charging it all night. Please does anyone have any ideas on how to fix this problem?

        LauraAnn41,
    Help is our middle name! So let's jump into troubleshooting right away. Have you tried holding the power button and home key simultaneously for up to 30 seconds as an alternate reset? Please give that a shot and let us know how it goes.
    EvanO_VZW
    Follow us on twitter @VZWSupport

  • HT203254 Why Mac Book Pro 17 Inch has been removed from the Apple Stores?

    while surfing the Apple web site, I found that Mac Book Pro 17 Inches has been removed from all the
    stores......is there any fault or some thing wrong has been detected in it?

    I heard a rumor that the 17" machines are all wearing cement shoes and at the bottom of the East River. Some guy named Soprano tipped me off.
    We aren't supposed to talk about it.

  • Spinning wheel spins but Mac Book Pro won't boot - got stuck there!- II

    Right.
    Last week I had this problem and I posted it in the forum:
    +"I have been using my MacBook Pro since last summer ans installed Snow Leopard a coiuple of months ago or so. No problem whatsoever. However, an hour ago, the computer crashed whan I was viewing a web site. I waited and waited. I then tried to Force Quit, but nothing happened. So at lats I was obliged to shut down using the power button (holding it till shut down)+
    +When I tried to reboot, the grey screen with the apple appeared as well as the spinning wheel. The latter kept on spinning and spinning but to no avail. I tried safe booting, same result. I booted holding cmd option P R, nothing. I tried single user, and no result.+
    +Shall I boot from the Snow Leaopard DVD installation disk?"+
    The problem was solved by booting from the Snow Leopard Installation DVD. Then I updated the system with the "10.6.2 combo updater", and it worked fine for a couple of days.
    *But an hour ago I tried to start my MacBook Pro and the spinning wheel issue started again. Only this time I can't jump start it with the Installation DVD of Snow Leopard. It seems to read the disk but doesn't actually boot. Remains on a blank screen the follows the spinning wheel one and simply remains inert there...*
    Very frustrating. Any hints?

    It's quite possible. Many people who upgrade then have problems usually had problems before the upgrade. The upgrade merely made them worse. For future reference:
    System Upgrade and Installation Procedure
    Basic Caveats
    1. Disconnect all peripherals except the original mouse and keyboard.
    2. Quit all applications if this is not an installation from an Installer DVD.
    3. The installation process should not be interrupted. If a power outage or other interruption occurs during installation you may have to erase the hard drive and reinstall from scratch.
    4. Once the installation begins do not use the computer in any way except to reply to dialog prompts or to restart when the installation is completed. This is especially critical during the installation stage known as "Optimizing the System."
    System Update Procedure
    A. Repair hard drive and permissions.
    Repairing the Hard Drive and Permissions
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger or Leopard.) After DU loads select your OS X volume from the list on the left, click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
    If DU reports errors it cannot fix, then you will need Disk Warrior (4.1 for Leopard) and/or TechTool Pro (4.6.2 for Leopard) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X. Note that Disk Warrior will not work on Intel Macs.
    B. Clone your existing system to an external Firewire drive.
    How to Clone Using Restore Option of Disk Utility
    1. Open Disk Utility from the Utilities folder.
    2. Select the startup or source volume from the left side list.
    3. Click on the Restore tab in the DU main window.
    4. Drag the startup or source volume to the Source entry field.
    5. Select the backup or destination volume from the leftside list and drag it to the Destination entry field.
    6. Check the box to Erase Destination. Skip this step if you've already formatted the drive.
    7. Double-check you got it right, then click on the Restore button.
    C. Decide upon an installation option.
    You have three upgrade options. If you use the Upgrade installation option be sure you have repaired the hard drive and permissions first and made your backup. If you choose the Archive and Install option then you only need to repair the hard drive.
    Neither of the above options will erase the disk. Some of your software may not work with a new system. You will need to upgrade those programs. It would be best to do the upgrades to your software before upgrading to the new system version.

  • Spinning wheel spins but Mac Book Pro won't boot - got stuck there!

    I have been using my MacBook Pro since last summer ans installed Snow Leopard a coiuple of months ago or so. No problem whatsoever. However, an hour ago, the computer crashed whan I was viewing a web site. I waited and waited. I then tried to Force Quit, but nothing happened. So at lats I was obliged to shut down using the power button (holding it till shut down)
    When I tried to reboot, the grey screen with the apple appeared as well as the spinning wheel. The latter kept on spinning and spinning but to no avail. I tried safe booting, same result. I booted holding cmd option P R, nothing. I tried single user, and no result.
    Shall I boot from the Snow Leaopard DVD installation disk?

    hani7up wrote:
    Shall I boot from the Snow Leaopard DVD installation disk?
    Yes, and first try to repair disk and check the SMART status of your disk. Assuming the SMART status is verified and the disk repair does not work, then I would do a repair install of Sno by installing Sno over Sno as in an upgrade install. Such an install, while usually very safe, still is an install so be appropriated backed up if you proceed. You will need to reinstall 10.6.1 and 10.6.2 after the repair install. I would do so using the [10.6.2 combo updater|http://support.apple.com/kb/DL959].

  • My I Pad is not charging, it started after the battery went dead while i was playing a game, when i tried charging it all it does is flash the apple icon and it switches off again, help Pliiz

    my Ipad is not charging, it started after the battery died while i was playing a game, when i tried charging its only flashing the apple icon and it switches off again, help PLIIZ

    Not charging
    1. Reset iPad
    2. Try another wall socket
    3. Try another cable (make sure it's an original Apple cable)
    4. Try another charger (make sure it's an original Apple charger)
    5. Clean Lightning port with compress air or new paint brush

  • HT201177 My Mac book pro won't re-start. The apple sign stays on for a while, that little circle keeps spinning and nothing happens. After 10 minutes rebooting  the screen turned blue and nothing was on besides the cursor. what should I do? Thanks.

    My Mac book pro won't re-start. The apple sign stays on for a while, that little circle keeps spinning and nothing happens. After 10 minutes rebooting  the screen turned blue and nothing was on. now I just re-tried and lots of pixels came up. what should I do? Thanks anyone.

    My Mac book pro won't re-start. The apple sign stays on for a while, that little circle keeps spinning and nothing happens. After 10 minutes rebooting  the screen turned blue and nothing was on. now I just re-tried and lots of pixels came up. what should I do? Thanks anyone.

  • My Mac book pro won't charge. But the connector is plugged in and shows that its charging but it says it has 0% but if I unplug it it will shut off

    My Mac book pro won't charge. But the connector is plugged in and shows that its charging but it says it has 0% but if I unplug it it will shut off. It's been like this all day but I didn't notice till I turned it on.

    It's either a power adapter issue (not likely) or (more likely) a power supply problem on your MBP. Take the machine into your local Apple Store or an AASP and have them diagnose the problem.
    Good luck,
    Clinton

  • My Mac book pro won't start! It boots as far as the sign in screen and then everything goes black. Please help.

    My Mac book pro won't start! It boots as far as the sign in screen and then everything goes black. Please help.

    Which model MacBook Pro do you have (e.g., “15-inch Late 2011”) and which version of OS X are you running?
    Clinton

  • My mac book pro won't load any safari page or connect to the App Store, but it does load new emails.....

    My mac book pro isn't loading any safari page, the  blue loading bar starts to move then freezes....
    Also if I try to access the App Store it won't load then says unable to connect to App Store
    There is an Internet connection as it receives new emails

    And now after logging in I get a white screen.....omg what's wrong with it?!

  • My Mac book pro won't turn on at all and when i put it to charge the light blinks, what should I do?

    My Mac book pro won't turn on at all and when i put it to charge the light blinks, what should I do?

    Yes if your model MBP has a removable battery.  If it does not: 
    Shut down the computer.
    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer. 
    Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
    http://support.apple.com/kb/HT3964

  • Mac book pro won't go pass apple icon screen

    My Mac book pro won't go pass the start up screen. It displays the gray apple and the spinning grey circle. HELP!

    10.7 Lion / 10.8 Mountain Lion
    Repair Disk
    Steps 2 through 8
    http://support.apple.com/kb/PH5836
    Reinstall OS X
    http://support.apple.com/kb/PH10763?viewlocale=en_US
    Additional Steps
    http://support.apple.com/kb/PH10929

  • My Mac book pro won't print to canon IR-ADV C5035 wirelessly but my I pad will

    My Mac book pro won't print to canon IR-ADV C5035 wirelessly but my I pad will

    It is very difficult to offer troubleshooting suggestions when the "os version" you are using is unknown as each os has their own troubleshooting solutions.
    Please describe in detail all you have attempted to do in order to resolve the issue.  Contacted Canon's tech support for instance?

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