My mac computer was frozen,then it had a question mark ? and does not start, still at the grey screen blinking with the mac logo,dont know if it is a lion,leopard or tiger

my mac computer was frozen, so my son turned off the computer and restarted again, then a questin mark showed on blank grey screen, then the mac logo comes up blinking and nothing happens. Don't know if it is still in the frozen stage. Please help me, don't know what to do?The version not too sure but i know it is more than 10.5 and 6. I turned off the computer many times and left it off for a while and turned it back on and it remains at the white screen with the mac logo blinking.

http://support.apple.com/kb/TS1440
http://apple.stackexchange.com/questions/8517/cant-boot-mac-only-shows-a-folder- with-a-question-mark
http://support.apple.com/kb/TS2570
https://discussions.apple.com/thread/3926554?start=0&tstart=0
How old is this Mac? It is also possible that the hard drive has failed. If nothing works, take it to the  Retail Store

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