My Mac crashed, can not de-activate the CS5.5, thus can not activate the CS5.5 on another computer. What to do now?

I think I need support from the Adobe team but somehow only can get support from the forum. Anyone knows how to reach the support team? Or are there other solutions to this problem? Thanks!

You are allowed to have two activated installations.  If you only have the application(s) activated on one machine then you still have one activation remaining that you can use, so there is no need to wait to install it.
Adobe Support can take care of deactivations for inaccessible machines.  Here is a link to get to chat with them for this topic....
Serial number and activation support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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