My mac didn't come with imessages

I bought a brand new macbook pro about a month ago and i dont think it cam up-to-date?

What operating system does it have? 10.8 Mountain Lion or 10.7 Lion?
Can check this in the About This Mac item on the Apple menu.

Similar Messages

  • Mac didn't come with iLife!

    I just bought my MacBook Pro on Sunday from Virgin Megastores and it didn't come with iLife and I did my research and it says that it should have come with it! What should I do? Should I take it back and tell them that it didn't come with it? Because now it's making me pay for each of them and they're really expensive!

    If Virgin promised to include what used to be the iLife apps, they should have given you a code which you then enter in the App Store to download and install the apps free of charge. So, you might want to contact them again, indeed.

  • My mac didn't come with ilife? What do I do?

    My macbook air I've just bought didn't come with Ilife? What do I do?

    Sign on to the App Store.  You should find it there under the Purchased tab.  Click the install button to download.
    Regards,
    Captfred

  • Hi i just bought a mac pro but i notice that it didn't come with a recovery disk.where can i find the recovery disk?

    hi i just bought a mac pro but i notice that it didn't come with a recovery disk.where can i find the recovery disk?

    https://support.apple.com/kb/HT4718
    Reset your Mac
    Most commonly used backup methods

  • My Mac 10.5.8 didn't come with the App Store

    I bought this Macbook Air 10.5.8 but it didnt come with the App Store or iTunes or any of those programs, were they suppose to come with the Mac or am I just really stupid?
    Mac OS X
    Version 10.5.8
    Processor: 1.6 GHz Intel Core 2 Duo
    Memory: 2 GB 667 MHz DDR2 SDRAM
    Startup Disk: Untitled

    The App Store didn’t come with 10.5.8. It first appeared in 10.6.6.
    Older versions of iTunes are here: Apple - Support - Downloads
    To get the App store on your MBA you’d have to upgrade the OS, which is a good idea anyway, for security reasons.

  • Any reason my mac air didn't come with iphoto or garage band?

    Aren't macs supposed to come with iphoto, imovie, garage band?

    This is iPhoto for iOS (e.g., the iPhone, iPad, etc).  You might want to post your question in the proper forum.
    But to answer your question, yes, you should have received a disk with the iLife software included, or it should already be on your HDD.  Have you checked your applications to be sure?

  • Can I return my iPad in the states if I bought it at an apple store in the UAE because I wasn't aware it didn't come with FaceTime at the time?

    Can I return my iPad in the states if I bought it at an apple store in the UAE because I wasn't aware it didn't come with FaceTime at the time?

    Your only option is to sell the iPad and buy a new one.
    Apple Reuse and Recycle Program
    http://store.apple.com/us/browse/reuse_and_recycle
    How to Sell Your Old iPad  http://tinyurl.com/85d69lk
    Other sources to sell.
    eBay Instant Sell http://instantsale.ebay.com/?search=ipad
    Sell and Recycle Used Electronics - Gazelle http://www.gazelle.com/
    For instant gratification in selling a used iPhone or iPad, Gazelle’s Gadget Trader, an iOS app, is tough to beat. In seconds it detects the device and reveals how much it is worth in good condition. Tap the Sell This Phone to Gazelle button and the deed is done.
    Sell Electronics for Cash - Next Worth  http://www.nextworth.com/
    Buy My Tronics  http://www.buymytronics.com/
    Sell Your iPad http://www.sellyourmac.com/mac-product-guides/ipad.html
    Totem http://www.hellototem.com/
     Cheers, Tom

  • I bought a used macbook air,  it didn't come with the flash drive to do a factory reset.  Can I download the info needed and save it to my own flash drive and then do a factory reset?  If not what can I do?

    I bought a used macbook air,  it didn't come with the flash drive to do a factory reset.  Can I download the info needed and save it to my own flash drive and then do a factory reset?  If not what can I do?

    If it originally shipped with Mac OS X 10.6.8 or earlier, click here, phone Apple, and order a replacement.
    If it originally shipped with Mac OS X 10.7 or newer, restart it with the Option, Command, and R keys held down.
    (113079)

  • I bought a used MacBook Pro and didn't come with an install disc.

    I recently purchased a used MacBook Pro, it is the 2006 15.4inch, with 1.83GHz Intel core duo processor. It didn't come with RAM, a charger or the instal disc and the battery was dead. I installed RAM, bought a battery and charger and it booted up no problem, but I can't get past the login because I don't know the previous owners password. How do I get passed this point so? What OSX do I buy?

    In the mean time try this: Run Mac Setup Assistant -
    Restart the machine with the Command and S keys held down, and type the following commands into the prompt in order:
    mount -uw /
    mv /var/db/netinfo/local.nidb /var/db/netinfo/local.nidb.old
    mv /var/db/.AppleSetupDone /var/db/.AppleSetupDone.old
    usr/libexec/create_nidb
    shutdown -h now
    The Setup Assistant will reappear the next time your computer is turned on. Be sure to enter the commands properly. You will be able to setup your user name password, etc. You can then delete the previous owners User.

  • Can I add a sub woofer to my dv7-1245dx if it didn't come with one

    I know this laptop is old, about 5-6 years old or so. I have blown one of the speakers in it, and am going to replace it, even though they sound horrible when working, it's better than 1 crackling while you try to watch a movie or something. Since I have to rip the laptop apart for this and another reason, I looked up the woofer that I know was an option for the dv7's, and I have found some I can buy. I am wondering though, since mine didn't come with one, is it just a matter of adding the woofer, or maybe there is no connection to hook it up? Doesn't make much sense to buy one if there is no connector to hook it up to. I know I have room for it, there is a round plastic spacer/cup thing on the bottom of the laptop where the speaker should be pointing out, I just don't know (yet) if there will be a connection for it on my motherboard.

    Forgot Your Account Password
    For Lion/Mountain Lion
        Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
         When the menubar appears select Terminal from the Utilities menu.
         Enter resetpassword at the prompt and press RETURN. Follow
         instructions in the dialog window that will appear.
         Or see Reset a Mac OS X 10.7 Lion Password and
         OS X Lion- Apple ID can be used to reset your user account password.

  • My iMac won't boot past grey screen and it didn't come with a os x disk

    My iMac won't boot past grey screen with apple. I've tried booting in safemode but that didn't help and my iMac didn't come with a os x disk.

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.   
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
         a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
    b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 10
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 11
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 12
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • When i update my iPhone 4s through iOS 7 with my mac, i tunes told me that an upgrade was necessary to sync with the new iOS 7 and of course i updated my iTunes to the ultimate version but my mac didn't work with this version of i tunes. What can i do

    when i update my iPhone 4s through iOS 7 with my mac, i tunes told me that an upgrade was necessary to sync with the new iOS 7 and of course i updated my iTunes to the ultimate version but my mac didn't work with this version of i tunes. What can i do

    Hello,
    Only option is upgrading your Mac's OSX, since Apple will not allow iOS to go backwards.
    Snow Leopard/10.6.x Requirements...
    General requirements
       * Mac computer with an Intel processor
        * 1GB of memory (I say 4GB at least, more if you can afford it)
        * 5GB of available disk space (I say 30GB at least)
        * DVD drive for installation
        * Some features require a compatible Internet service provider; fees may apply.
        * Some features require Apple’s MobileMe service; fees and terms apply.
    Which apps work with Mac OS X 10.6?...
    http://snowleopard.wikidot.com/
    Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
    Other countries...
    http://support.apple.com/kb/HE57
    It looks like they might still have it...
    http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA

  • My MacBook Pro didn't come with Pages while my previous MacBook did...is that normal?

    I bought a MacBook Pro a little over a year ago and it didn't come with Pages. I thought this was normal but my MacBook which I had a couple years ago previously did come with Pages. Are all laptops supposed to come with Pages automatically? My MacBook Pro did come with Keynote which I thought was strange and random....any thoughts? If the MacBook WAS supposed to come with Pages, is there any way for me to get it now or is it too late? Thank you!

    alfairly wrote:
    I Are all laptops supposed to come with Pages automatically?
    No.
    iWork was never bundled with a Mac.It was an optional buy.
    Now you can download iWork free from App store if you buy a new Mac.
    Best.

  • Macbook Pro didn't come with Installation disk

    Hello. My 13inch Macbook pro just arrived today. It's Mac OS X Lion 10.7. After powering it up my first order of buisness was to install windows 7 through bootcamp. Then I made the discovery that this Macbook didn't come with an installation disk which I find damned odd. I checked the box and the little notebook holders, and there's no disk. This thing isn't even a day out of the box, so should I call apple and see if they'll send me one or is there something I'm missing?

    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    When the menubar appears select Terminal from the Utilities menu. Enter resetpassword at the prompt and press RETURN. Follow instructions in the dialog window that will appear.

  • My iPod didn't come with a phone number how do I get one

    I can't use iMessage or FaceTime I don't have a phone number my iPod didn't come with one.

    you can use imessage or facetime with an Apple ID.
    Check out this article for information
    http://support.apple.com/kb/ht3529

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