My Mac doesn't recognize my ipod nano at all, what can I do?

I tried to restore my ipod nano because I bought a new Apple computer with Mac OS X system, nano was in Windows format. But I failed to do the restore and nano doesn't respond me anymore. Somehow I managered to put it in disk mode by checking all the solutions available, but when I reconnected nano to computer, my Mac just doesn't recognize it at all and ipod shows nowhere in my computer. How can I restore my nano with this situation? any suggestion? some help??

Hi Pace,
Welcome to Apple Discussions
Does your iPod show up on the desktop. You may want to look at...
"The Five Rs"
Knowledge Base Document #60950 on iPod missing in iTunes and Mac desktop
Knowledge Base Document #93718 about iPod appears on the Mac OS X desktop but not in iTunes
iPod FAQ says,
"Question: I have both a Mac and a PC. Will my iPod work on both?
Answer: No, not at the same time. iPod is configured for either Mac or PC. You can use the iPod Updater to restore iPod to work with a Mac or a PC (depending on which version of the updater you use). See "Restoring iPod to factory settings" for more information. Note: Using the iPod for Mac on a PC, or using the iPod for Windows on a Mac, is not supported by Apple. FAT32 is the format used by Windows, and while some FAT32 iPod models may work with your Mac, Apple only supports using the iPod shuffle in FAT32 format on Mac.
Question: Can I use an iPod formatted for Mac on a PC, or an iPod formatted for Windows on a Mac?
Answer: It is not possible to use an iPod formatted for Mac with Windows. This is because Windows does not support the HFS Plus file system and therefore will not see the drive.
You can convert an iPod formatted for Windows into an iPod for Mac by using the iPod for Mac Software Updater on the Apple website. Note that once it is reformatted, it will only work with Macs. You need Mac OS 9.2 or Mac OS X 10.1 or later to reformat an iPod for Windows into an iPod for Mac.
Note: Using the iPod for Mac on a PC, or using the iPod for Windows on a Mac, is not supported by Apple."
Jon
Mac Mini 1.42Ghz, iPod (All), Airport (Graphite & Express), G4 1.33Ghz iBook, G4 iMac 1Ghz, G3 500Mhz, iBook iMac 233Mhz, eMate, Power Mac 5400 LC, PowerBook 540c, Macintosh 128K, Apple //e, Apple //, and some more... Mac OS X (10.4.5) Moto Razr, iLife '06, SmartDisk 160Gb, Apple BT Mouse, Sight..

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My mac doesn't recognize my ipod nano

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Hi Tabitha4114,
If you are having issues with your iPod nano not being recognized on your Mac, you may find the following article helpful:
iTunes: iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/ts1410
Regards,
- Brenden

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Make sure you have the latest version of iTunes. Are you a Mac or PC user?
Hm so have you also tried completely erasing your iPod?

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Try here.
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Hello mhill10633,
Based on your post, it sounds as if your device is not recognized by iTunes for Windows. I have located an article that will walk you through a series of troubleshooting steps to resolve this:
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http://support.apple.com/kb/ts1538
Thank you for contributing to Apple Support Communities.
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Hello Fercho1998,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning device connectivity issues:
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http://support.apple.com/kb/TS3716
Thank you for contributing to Apple Support Communities.
Cheers,
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Hi, Grafiti.
Thank you for the question. Below, I have attached a couple troubleshooting articles that will help resolve the device not being recognized by iTunes.
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/ts1369
If the issue still persists after processing these steps, see the section in the article below labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8.
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http://support.apple.com/kb/TS1538
Cheers,
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Hi Kegozz,
Welcome to the Apple Support Communities!
If your iPod nano is not recognized in your computer or iTunes, please use the links in the attached article for assistance troubleshooting. Please follow the correct link towards the bottom of the article based on if you are using an Apple computer or Windows computer.
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http://support.apple.com/kb/TS3716
Have a great day,
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hiya!
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thanks for replying! im assuming you mean these...
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2. Retry your iPod with a different USB or FireWire port on your computer (please note that the latest iPods can only be synced through USB).
3. Restart your computer, and make sure that you have the latest software updates installed.
4. Reinstall your iPod and iTunes software. You can download the latest versions of iPod Updater and iTunes from our website.
5. Restore your iPod using the latest iPod Updater. Important: Please note that restoring an iPod will erase all songs and files on your iPod and restore it back to its original settings. Make a backup of any files on your iPod before restoring it. After restoring, you can transfer your music and files from your computer back to your iPod again.
I did reset my iPod, tried restarting the computer, and reinstalled iPod on here AND updated iTunes to the latest version. I only have one USB port on this laptop, so its possible it isn't high-powered (is that the right term?) enough for iPod? This computer is pretty old. So aside from that the last option in your suggestion is the Restore. I just don't understand how that can be the only option just because I got a new computer. If so I wish I had known that before using iTunes to buy my music

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Go here and follow both steps for the "iPod Service.exe" http://docs.info.apple.com/article.html?artnum=93716

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thanks for replying! im assuming you mean these...
1. Reset your iPod, iPod nano, iPod mini, or iPod shuffle.
2. Retry your iPod with a different USB or FireWire port on your computer (please note that the latest iPods can only be synced through USB).
3. Restart your computer, and make sure that you have the latest software updates installed.
4. Reinstall your iPod and iTunes software. You can download the latest versions of iPod Updater and iTunes from our website.
5. Restore your iPod using the latest iPod Updater. Important: Please note that restoring an iPod will erase all songs and files on your iPod and restore it back to its original settings. Make a backup of any files on your iPod before restoring it. After restoring, you can transfer your music and files from your computer back to your iPod again.
I did reset my iPod, tried restarting the computer, and reinstalled iPod on here AND updated iTunes to the latest version. I only have one USB port on this laptop, so its possible it isn't high-powered (is that the right term?) enough for iPod? This computer is pretty old. So aside from that the last option in your suggestion is the Restore. I just don't understand how that can be the only option just because I got a new computer. If so I wish I had known that before using iTunes to buy my music

My Mac doesn't recognize my ipod nano at all, what can I do?

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