My mac doesn't see the Time capsule

Just bought TC. Setup was easy, backup made during overnight. Now The TC has disappeared from my MacBook. The Airport is ok, but it doesn't seem to see my backup device in the TC...??

I've been having a similar problem. I purchased a refurbished TC recenty. I have a MacBook Pro and a Sangean Internet Radio that normally connect to the TC. The TC is a 2 TB ver 7.5.2. I have intermitent problems with the wireless connection where the devces will loose the connection. When the devices loose the connection I usually have to restart the TC using a hard wired connection. The time to failure varies. It doesn't seem to matter if the network is open or closed. I have also tried using the 5Ghz setting.
Any ideas? Or should I cantact Apple about replacement?
Kelly

Similar Messages

  • Intermittently can't see the time capsule

    Greetings! For the past little while, my Macbook Air is intermittently losing the Time Capsule under "shared" in my computer. We have another Macbook Air, and a couple PC's in the house and they never drop the Time Capsule. We have named the Time Capsule, and so when you look under "shared" in the working Macbook, you'll see the Time Capsule as we have named it, then when you click on it, you'll see the Time Capsule which you can click on the see the files. On my Macbook, the named Time Capsule is usually there, but now and then, it just won't show. A restart doesn't seem to be a reliable fix. It's a strange problem. Does anyone have any ideas why this could be happening? Thanks very much! 

    First of all the TC has to be connected in bridge usually or at least so the computers are behind it's NAT if in router mode.. does the PC get the same IP range as the TC?
    Then ping the TC to make sure it is not blocked by firewalls.. if the PC is set to homegroup for instance then you may have issues. And networking is set on the PC to home.
    I presume you have access to the TC setup via a Mac..
    1. The default TC name is usually not compliant with SMB network names.. nor is wireless name.. so reduce all names to short, no spaces no special characters.. passwords can be longer but still no spaces no special characters.
    2. You haven't said if access is wireless or wired but guessing wired and you want disk access, go to the disk page sharing in the TC and set WORKGROUP.. to same name as PC. Also it is usually easier to turn on the guest account to have read write access. In your work situation maybe.. maybe not.. anyway that depends on how it will be used. You can also change the security to user passwords but that will stop all existing access to files.

  • I would like to use time capsule to archive events from FCPX 10.0.8 but FC doesn't see that Time capsule. I see TC on the finder only. What should i do? is it a set up issue?

    How can I export event from FCPX 10.0.8 to time capsule 2T? In the event library of FC i see the MAC HD only. I see TC on finder but not inside event library.

    How is the Time Capsule connected to your computer? It needs to be a direct USB, FireWire, or Thunderbolt connection.

  • Seeing the time capsule on my pc network

    When I first installed my time capsule, I was able to see the hard drive from both my Mac Air and my HP laptop.  For some reason, now, I can connect to the internet on my PC, but I can't see the hard drive on the time capsule as part of my network.  How can I store data to the time capsule from my PC?

    Make sure you laptop is in the correct network area.. ie home.. not work or public.. Windows can spontaneously change.. because it is a full moon and the wind is westerly.
    Open command window and ping the TC by name and IP address. Does it respond.. you cannot access it if it doesn't.
    In windows explorer type the TC name or IP address..
    \\TCname or \\TCIPaddress (if you don't use SMB names in your TC. ie short with no spaces and pure alphanumeric.. don't expect windows to work. )
    Do you have bonjour for windows installed or better still the airport utility for windows? That helps heaps.
    Finally if none of the above works .. use ethernet and turn off all firewalls.

  • HT3728 After upgrading to mountain lion, my Mac no longer sees the Time Capsule.  What am I doing wrong?

    After I upgraded to Mountain Lion, my Mac cannot access the data disk on the Time Capsule.  Who else is having this problem and have you been able to solve it?

    Bonjour PanicRev16
       I use Grapher 2D 3D on my early 2006 iMac, but I tried it on my wife's Macbook Pro with Lion then Mountain Lion : no problem with Grapher 2.1  3D gcx files, Grapher 2.3 loves them !
       You can try the 3D Grapher 2.1 files from the website  http://y.barois.free.fr/grapher/  and see the result on your Mac Mountain Lion.
       I updated Grapher documentation and bugs of this website on 15th december 2012 (Lion, then Mountain Lion).
      Au revoir,
    YB24

  • HT201514 i can't see the time capsule from airport utilities. i did follow "From the Apple menu, choose System Preferences. Choose View Time Machine. Set Time Machine to On if it is off. .....but i couldn't find the time capsule from airport utility.....

    i did follow "From the Apple menu, choose System Preferences. Choose View > Time Machine. Set Time Machine to On if it is off "
    . .....but i couldn't find the time capsule from airport utility..... why?

    Are you using a new 802.11ac Time Capsule - the "tall" one - and are you still using Mac OS X 10.6.8?
    You need OS X 10.7.5 "Lion" or later, or an iOS device, to configure an 802.11ac Time Capsule:
    http://manuals.info.apple.com/MANUALS/1000/MA1645/en_US/airport_time_capsule_802 11ac_setup.pdf
    See page 12.

  • My AirPort Utility CAN see the time capsule...

    But for some reason I can't access it. I don't see the Z drive in "My Computer". I'm on Windows Vista, and I used to be able to see it, but I can't anymore! The time capsule was unplugged for a while, otherwise I am not sure what happened. Even when I plug my computer into the time capsule directly, it doesn't "see" it as a drive. Help please!! Thank you!

    Open a command prompt and ping the TC.
    Use windows explorer and type the IPof the TC directly into the address bar.
    \\TCIPaddress
    The actual IP of course.. not the words above. .ie \\10.0.1.1
    If that fails then the issue is vista has moved to work or public.. move it back to home area.. and turn off the firewall.

  • One Year Old MacBook Doesn't See 5GHz Time Capsule

    My son's MacBook (13" 2.4GHz Core 2 Duo, Machine ID MacBook4,1, running Mac OS X 10.5.7) seems to be unable to connect to my first-generation Time Capsule that is configured to operate over 802.11n on the 5GHz band (the 2.4GHz band is very crowded here).
    His MacBook has a AirPort Extreme (0x14E4, 0x88) card by Broadcom (firmware BCM43xx 1.0 5.10.38.35) -- the same version of firmware I have on my MacBook Pro (which has no difficulty making the connection).
    Question: Shouldn't that generation MacBook work with the 5GHz 802.11n TC?
    Does anyone have an idea as to why it isn't working and/or a suggestion what to do about it? Are there specific frequencies or channels to be avoided (I use Automatic, but that was by default).
    Thank you.

    Thanks forks for the posts. To reply to your questions in order:
    GD, the Time Capsule does put out 5GHz -- and it is currently configured to "5GHz (only)" mode.
    BT, the password is unmodified, the MacBook has been power cycled (as has AirPort) on numerous occasions. The network is currently configured as "Closed," though that can (and will) be toggled for testing purposes. I'll let you know.
    I will also try setting the frequency manually (on a high channel, then a low one, etc.) instead of using "Automatic." I learned, from related reading, that some 802.11n radios cannot acquire all the specified frequencies, so maybe "Automatic" landed on one that this MacBook can't deal with.
    I'll report back on the outcome of testing later today.
    Again, thank you.

  • Is there a way you can see the Time Capsule in OS 9?

    I am setting up a time capsule for a client for his PC/Mac Business, he has 2 Windows based PCs that run XP, one intel iMac running Tiger, and one Dual 1.25GHz G4 running an OS9 app that he needs for his business.
    Is there a way you can get the time capsule volume to mount inside of OS9???

    There isn't even a way to connect to the IP from OS 9, and transfer files to it manually?

  • Can not see the Time Capsule disc in Time Machine what can I do??????

    I just set up my new TC with my MacBook Air. The Wireless network is working fine but I can not find (see) the TC hard drive on my MacBook air so I can not set up Time Machine to back up my stuff. :=(
    Can someone help me with this... ?

    As it was in the beginning, is now and ever shall be, world without end.. amen!!
    Welcome to ML excellent standard networking.. I am awarding it the golden vista OS of the year.
    Did you turn it off and on again??
    Will no longer be the first phrase of all windows servicing.. it now extends to Macs as well.
    Maybe an auto electrical clock where you setup a timed daily reboot.. !!
    A mechanical one of course.. cannot trust those electronical versions.. they might use OS as reliable as Vista!!

  • When I open my Airport Utility I don't always see the airport come up, even though Timeport is backing up AND I can see the time capsule in Finder.

    Version 5.5.2 (552.11).   Updates tells me this is the up to date version, however I keep seeing a window asking me to update to 5.5.3.  I try this and normally receive 'software is up to date'.  Today something downloaded but I cannot remember what.
    Also, when opening up Airport Utility I don't always get to find the airport extreme.  Sometimes I do.   Every time I try I am also able to carry out a backup using timemachine  and can also see the drive on Finder.
    In addition,
    I have a 1TB drive hooked up to the USB port.  I cannot see it in finder even though I seem to be able to see Time Machine Backups under 'Devices',
    I cannot find a way to access the 1TB drive.  I have hooked it to a local USB on my Macbook Pro and it works fine.

    Just bought my Time Capsule today and had the same issue, or actually I did see it at first then allowed some software updates but after I restarted my computer, Airport Utility no longer recognized it. Solution: I had to reset my TC to factory settings by pushing the end of a pin into the Reset button (tiny hole in the back of your TC) and holding a few seconds until the amber light starts flashing rapidly. After that try the Airport Utility again and this worked for me. Good luck!

  • How I Got Time Machine to See the Time Capsule

    I had a Time Capsule set up as a secondary router with my Verizon FIOS router. This was working okay, but when I upgraded my OS to Leopard and tried to set up Time Machine, the software wouldn't find the TC as a backup location. When it asked where to put the backup, the list was always blank.
    I could click on "set up time capsule" but the software always said there were no Apple devices detected no matter how much I refreshed the list.
    I disabled my AirPort and connected my MacBook to the TC with an Ethernet cable. Then it was able to detect the TC and do a backup (and Ethernet is way faster than wireless).
    I'm not sure if this will work for routine backups after I disconnect the cable, but at least I got this much to work!

    Hello [email protected],
    Thank you for the details of the issue you are experiencing with your external hard drive.  I found an article with steps you can take when an external device is not being recognized.
    I recommend following the steps in the section titled "Top troubleshooting tips" in the following article:
    USB and FireWire Quick Assist
    http://support.apple.com/kb/HT1151
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • My PC (Windows) can't see my Time Capsule wireless Network

    I just installed a wireless network with a Time Capsule and it's working fine for the three Macs and the printer in the household.  However, I still need to have access to the wireless network for one PC running Windows.  Problem is the PC doesn't "see" the Time Capsule Network.  What am I missing and how can I set up the PC on the wireless network?

    Try downloading AirPort Utility for Windows here:
    http://support.apple.com/kb/DL1391

  • I bought 2 mac book pros and have time capsule connected to router. Both computers can see time capsule but i can not see other computers.

    I bought 2 mac book pros. At home i already had a network with a timecapsule connected to a router and a windows xp lap top connected to it. When i turned both macs on i was able to see the time capsule and the windows xp computer HOWEVER neither mac could see each other......any help would be appreciated.
    Nick

    Thanks Linc ......you were right on the money. Your help has been awsome. I spent 3 hours last night doing stuff with out any solutions. May I ask you another question if you have the time and patience please. My orriginal setup was 2 windows laptops with XP on them connected with a timecapsule attached to a router. Hence the time capsule made a wireless signal aswell as being an external hard drive. On one of the laptops i have a printer attached to it which was shared so that the other computer could print documents through the network however the computer attached to the printer has to be on. Do you know what i have to do so these new 2 mac book pros can print to that printer? Thanks again for all your previous help. Nick

  • My XP Pro machine will no longer see my Time capsule.

    Just before Christmas, I switched from Embarq DSL to Cox Cable.
    When I was with Embarq, I had a static IP address but now that I am no longer with Embarq, I no longer have a static IP address. I am mentioning this out of completeness and (as far as I know) for no other reason.
    My set up is as follows:
    Arris Cable modem (supplied by Cox Cable).
    This goes into a Netgear GS105 switch.
    My house has Cat6 cable wired into the wall and goes to the following four outlet:
    1) My old office - this is where I have my Dell Dimension running Windows XP Professional
    2) The closet - this is where I have a 1 Gb Time Capsule connected to a Belkin router which has 3 1 Tb external drives attached to it.
    3) The media nook - I have noting attached to this (I did it ready for when I get my HD TV and a Blu-Ray player).
    4) The bedroom - I have my iMac, running OS X 10.5.6
    Before I switched to Cox Cable, everything worked perfectly:
    My iMac could see my Dell and the Time Capsule AND the three external disc drives.
    My Dell could see mu iMac and the three external disk drives (it could see the Time Capsule, but did not know how to access it, of course).
    Everything could see and access everything else.
    Then I switched to Cox Cable.
    Now my Dell Dimension, running Windows XP Professional can see the outside world (Internet) but cannot see my iMac, Time Capsule or the three external hard drives.
    My iMac CAN see my Time Capsule, three hard drives AND the outside world (Internet).
    I would like everything to be able to access everything, just as it used to.
    Cox cable have said "it's not our problem...we get Internet to your house and that's where our responsibility ends."
    Nothing has been changed on any computer other than I made sure that all the IP addresses were assigned by the Cable modem and I no longer had the IP addresses hard coded into my PC.
    Nothing else changed. I have switched off everything and unplugged everything.
    The sequence that I power things up is:
    1) Reboot the cable modem (it has an 8-hour battery backup built in, so just switching it off does nothing). I wait until it has powered up and all the lights are on as expected.
    2) I power on the Netgear switch.
    3) I connect the Ethernet cable from the cable modem to the switch and make sure all the lights on the switch light up as expected.
    4) I connect the Ethernet cable to one of the computer (Time capsule or iMac or PC) and then switch on that computer. It will see the Internet.
    5) I connect the Ethernet cable to the next computer (Time capsule or iMac or PC) and then switch on that computer. It will see the Internet.
    6) I connect the Ethernet cable to the last computer (Time capsule or iMac or PC) and then switch on that computer. It will see the Internet.
    The iMac will see the Time Capsule, the three hard drives and the Internet but not the PC.
    The Time Capsule will see the network.
    The PC will see the Internet but nothing else.
    What is the secret here?
    Nothing changed EXCEPT the cable modem and Cox Cable swear blind that it is NOTHING to do with them, yet it will all work if connected to an Embarq DSL modem, rather than a Cox Cable modem.

    It's NOT a firewall issue. The FIRST thing that I do with any Windows installation is to disable the firewall. I have just checked and the firewall IS disabled on the OC.
    Yes, I CAN ping my mac from my PC.

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