My mac has a be white screen with a weird logo

Weird logo happen to my mac

Go step by step and test.
Restart,
http://support.apple.com/kb/ts2570
Startup in Safe mode
http://support.apple.com/kb/PH14204?viewlocale=en_US
Repair Disk
http://support.apple.com/kb/PH5836
Reset PRAM.  http://support.apple.com/kb/ph14222
Reinstall OS X
http://support.apple.com/kb/PH13871

Similar Messages

  • HT3964 I am not able to reboot my Mac desktop. When I switch on the Mac, I get a white screen with the Apple logo and the little wheel below that goes round and round but the computer refuses to boot.

    Hi, I am not able to reboot my Mac desktop.
    When I switch on the Mac, I get a white screen with the Apple logo and the little rotating circle.
    The system refuses to boot.
    What can I do?
    Marcus

    We need to get you moved. This forum is for mini-tower Macs built between 1998 and 2005 and doesn;t get as much traffic ("eyeballs on the problem") as the forums for newer Macs.
    Please do "About this Mac" from you Apple menu and tell us what that says for "processor" and Mac OS version. Looks like this:
    or this for later Mac OS versions:
    With that we can figure out which of the two iMac forums you need and get the Hosts to move your post.

  • I Mac freeze: When powered on all I get is a blank white screen with the apple logo. No "beach ball" nothing more. Tried all the usual restarts. Help?

    I Mac freeze: When powered on all I get is a blank white screen with the apple logo. No "beach ball" nothing more. Tried all the usual restarts. Help?

    Tried all the usual restarts. Help?
    Care to share?
    Please detail ALL you have done so far in the way of troubleshooting?   Need this info to avoid the been there done that scenarios.
    ===========
    Your profile is a complete blank!!!!
    When posting in Apple Communties/Forums/Message Boards.......It would help us to know which Mac model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
    CLICKY CLICK-----> Help us to help you on these forums
    ***This will help in providing you with the proper and/or correct solutions.***

  • I've tried to set up a new user on a mac book pro and i restarted it to create the new account but now all i can get is a white screen with the apple logo and the loading symbol what can i do ?

    i've tried to set up a new user on a mac book pro and i restarted it to create the new account but now all i can get is a white screen with the apple logo and the loading symbol what can i do ?

    Look at this support article:
    http://support.apple.com/kb/ts2570
    Ciao.

  • When i start my mac and i got white screen with apple logo

    when i start my mac and i got white screen with apple logo n spening round n round

    Try here
    https://discussions.apple.com/thread/4917686?start=0&tstart=0

  • My MacBook Air will not turn on. I get a white screen with the apple logo and a spinning star that just does that for hours

    My MacBook Air will not turn on. I get a white screen with the apple logo and a spinning star (search icon). It will spin for hours and never go away unless I power off.

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
    a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.  
    Step 10
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 11
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 13
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • White screen with gray Apple logo.

    Could anybody help me? i bought my MacBook, about 3 months ago and never had any problems with it, 3 days ago i want to restart it after i tried to make an actuallitation... so when i did it just appears a white screen with gray apple logo, and no timer going... i look for help here in the apple discussions, and some guy seem to have the same problem... i did just what the other user recomended, i insert the original cd, while press the C key, and went to disk utilities on the bar on top, and clik on Repair Disk. When i did it appears a list of things that says:
    Verify and Repair volumen “Macintosh HD”
    Checkin Journaled HFS Plus volume
    Checkin Extents Overflow file
    Checkin Catalog file.
    Checkin multi-linked files.
    Checkin Catalog hierarchy
    Checkin Extended Attributes file
    Checkin volume bitmap
    Checkin volume information
    The volume Macintosh HD appears to be OK. (Font in green)
    Then i didnt know what to do so i restarted and after that it appears the same White screen with gray Apple logo.
    If somebody can help me, i will apreciate it, Thanks.

    Your system info shows you are using OS 10.1. How is that possible if your Macbook is only 3 months old? You will need to correct the information if incorrect & insert the correct information.
    After disconnecting all periperals try Resetting your Mac's PRAM and NVRAM. If that does not work try Apple Portables: Resetting the System Management Controller (SMC)
    Since you are still under warranty, you can contact Apple about the problem if the solutions do not work.

  • My iphone wont open, i even recovered it but to no avail, all it does is go to the white screen with the apple logo then turn off again

    Hey everyone,
    This morning i took my phone out of the charger and everything was normal however, once i got in the car i looked at my phone and realized it was turned off. I tried turning it on again as well but all it does is going to the start up screen (The white screen with the apple logo) and then it turns off again as well. I also put it on the charger but it does the same thing but repeatedly. So it just goes to the white screen and off again. At last i resorted to recovering my phone even if it meant losing all my data. Slow internet connection meant it took all night but in the morning i recovered and everything and got to the last step ( It told me its finished but i should leave my phone connected to itunes and it will pop up there) but all that popped up was an error screen. It still broken but now sometimes when i try to turn it on the same white screen with the logo comes on with a bar under it. this bar fills up a little then the screen goes black again. Is there any other way i can try to fix this?
    P.S. There are no apple stores in my area so i took it to one of the phone stores here and even they said they couldnt do anything about it

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My Firefox is not working. (All I get is a blank white screen with the Fireox logo). If I have to reinstall firefox 3.66, how can I transfer my old profile to the new installation?

    My Firefox is not working (All I get is a blank white screen with the firefox logo. If I have to reinstall Firefox 3.66, how can I transfer my old profile to the new installation?
    == This happened ==
    Every time Firefox opened

    David.  Thank you very much.   The problem was not with the canvas but rather the Viewer.  But the solution was the same.  Somehow, the Viewer window was re-set to Alpha.  I changed it back to RGB.... and the picture is back.   These issues are often very simple.... but they can drive you bats if you don't know the answer.   Very grateful.  Tim

  • I have a macbook and when I power it on and then select myself as a user...It won't power up. It stays in the white screen with the apple logo. I am online currently under 'guest user'. Is there anything I can do from the keyboard to fix this??? Help!!!

    I have a macbook and when I power it on and then select myself as a user...It won't power up. It stays in the white screen with the apple logo. I am online currently under 'guest user'. Is there anything I can do from the keyboard to fix this??? Help!!!

    Could you specify the model of MacBook and the OS X it's running, please? Some of the advice or references vary along with the system, so this could be helpful to formulate a reply. I've never used a Guest User selection, but do have more than one User.
    If the computer does not have an optical drive, you may be able to boot it into a recovery disk mode or something; in an attempt to see what is wrong and maybe fix it.
    Good luck & happy computing!

  • Plugged the charger in the wall, it gives me a black screen then the white screen with the apple logo, then repeat....  i tried the dfu thing and now the phone is saying connect to itunes, when i plug the phone outta the wall, the phone goes dead.....  pl

    i bought a locked at&t phone....
    i sent it to be unlocked... got back a dead iphone 5s...
    plugged the charger in the wall, it gives me a black screen then the white screen with the apple logo, then repeat....
    i tried the dfu thing and now the phone is saying connect to itunes, when i plug the phone outta the wall, the phone goes dead.....
    plugging the phone into the laptop NOTHING!!!!!!!!!!!!!!!!!!!!!
    the laptop doe read my phone.....
    no ding.....
    the phone wont turn on....
    NOTHING
    can someone plz tell me what the **** is going on

    mariidb wrote:
    i bought a locked at&t phone....
    i sent it to be unlocked... got back a dead iphone 5s... {snip}
    the phone wont turn on....
    NOTHING
    can someone plz tell me what the **** is going on
    That's the problem.  That's what the **** is going on.

  • My iPad wont turn on, its black screen then i press home power buttons together and white screen with black apple logo come out after 5 seconds black "lighten" screen comes out and its stuck just like that! Whats the problem?

    HI
    this happened today suddenly while i was working on my iPad it kicked my out of the app that i was using then white screen with black apple logo came out, i thought it was an ordinary thing cause this happens all the time with me, but this time it refused to turn on! After the white screen with the black logo vanished i wad waiting for my lock screen but no, a black screen showed up just like that! And could tell it was black "lighten" screen i tried more than 10 times to do the home+power thing but it wont work, whats wrong with my ipad!

    If the battery is completely drained it may take some time while on the charger before the iPad responds. Plug the iPad into the charger that came with it and plug that into a good wall outlet. Wait one hour. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. If the iPad restarts let it continue to charge until the battery is 100%. If it doesn't start up make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. They will examine your iPad and explain your options.

  • My imac won't boot up.  I get a white screen with the apple logo and the spinning  spiral--any ideas?

    my imac won't boot up.  I get a white screen with the apple logo and the spinning  spiral--any ideas?
    I have started having trouble since i had to upgrade OS the latest in July 12.

    http://support.apple.com/kb/TS2570    Follow this article and when it gets to the part where you go into disk utility using your install disc, you'll actually boot up holding down Command and R

  • HT4053 I start my new iPhone 5s 64 for first time , no hello screen , only white screen with black apple logo

    I start my new iPhone 5s 64 for first time , no hello screen , only white screen with black apple logo
    How can I start my iPhone (I already did restart - it didn't help)

    Did you activate the phone already?

  • Stuck at white screen with grey apple logo

    When I turn on my MacBook Pro, it is stuck at the white screen with grey apple logo. What do I do?
    Thank you!

    I was looking at this and it helped! http://support.apple.com/kb/TS2570
    1) Disconnect, test peripheral devices and network cables - didn't work
    2) Perform a Safe Boot - didn't work
    3) Reset the NVRAM / PRAM - worked, yay!

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