My Mac has FaceTime 2.0 and it is terrible, I tried to download a new copy but the apple store does not have 2.0 Also I chat was the way I communicated before I upgraded. What happened?
I upgraded to Lion X and have been having problems with FaceTime my version is 2.0 and the Apple store does not have this version, what happened to the changes, I used to use IChat and it was great, this is no longer available. Any hints for video conferencing or for what is going on.
You can video conference with the iChat component of Messages. Not sure if that's possible with Facetime. I have been using Facetime for video chat without any problems. Quality is no different than with iChat.
Similar Messages
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I have Snow Leopard OSx on my MacBookPro. I would like to upgrade to Mt.Lion. OSx but am only allowed 3 gigs/mo download of data from my internet provider. I've attempted to purchase a CD from Apple store but they said it's only available through on-line downloads. How can I upgrade?
Contact Customer Service: Contacting Apple for support and service - this includes international calling numbers.
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my mac is running slow, the spinning beach ball constantly appears. it seems that when i am in the apple store with fast wifi its a bit better. genius at the apple store checked the hard drive, it's all fine. what can it be? can it be a software issue with the wifi?
also i noted that it has only been doing this since quite recently, before it was fine
please help!First, back up all data immediately, as your boot drive might be failing.
Step 1
This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|timed? ?o' | tail | open -ef
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key.
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Step 2
There are a few other possible causes of generalized slow performance that you can rule out easily.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Reset the System Management Controller.
Run Software Update. If there's a firmware update, install it.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
Step 3
When you notice the problem, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the View menu or the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for User, System, and Idle at the bottom of the window.
Select the Memory tab. What value is shown in the bottom part of the window for Swap used?
Next, select the Disk tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in andWrites out.)
Step 4
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard by pressing the key combinationcommand-C. Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
The search function in the itunes store does not work. It will accept a request and suggest searches but then it locks up and will not search. Clicking on the magnifying glass or a suggested search does nothing. Re-installing itunes has not helped.
everything you stated here is exactly what i have done and have got nowhere. i have windows 7 64 bit on a hp 8 g of ram desktop. im also looking for help
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Can I move my iWeb from mac-mini to my new macbook pro ? iLife 11 does not have iWeb and I really want to use it to update my website on my new macbook Pro instead of Mac mini
There is no license required for iWeb. Just do a Wyodor suggested and you'll be ready to go. If you're running Lion however, consider the following:
In Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
To open your domain file in Lion or to switch between multiple domain files Cyclosaurus has provided us with the following script that you can make into an Applescript application with Script Editor. Open Script Editor, copy and paste the script below into Script Editor's window and save as an application.
do shell script "/usr/bin/defaults write com.apple.iWeb iWebDefaultsDocumentPath -boolean no"delay 1
tell application "iWeb" to activate
You can download an already compiled version with this link: iWeb Switch Domain.
Just launch the application, find and select the domain file you want to open and it will open with iWeb. It modifies the iWeb preference file each time it's launched so one can switch between domain files.
WARNING: iWeb Switch Domain will overwrite an existing Domain.sites2 file if you select to create a new domain in the same folder. So rename your domain files once they've been created to something other than the default name.
OT -
I can not open aperture databases anymore as osx10.9 keeps telling me i have opened it with a newer version, which i have not but i understand from other discussions that thru the upgrade of iphoto osx automatically thinks that you have opened with aperture 3.5. the app store does not show me the update as i have not purchased the program thru the app store but on dvd. what to do?
If you are running MacOS X 10.9 and Aperture is installed in your Applications folder and simply called Aperture, not Apertre 3 or something, the AppStore should be showing you the update.
Have you already updated to Aperture 3.4.5 from the Support page Aperture 3.4.5?
Try to update manually to 3.4.5 and then reboot and sign again into the AppStore with your AppleID and look at the Update page.
For some forum members it helped to set the main system language to English U.S. to make the update finally show.
Léonie -
my phone has been changed under warranty by the apple store in germany.
ı need a change document to register the phone in my country again.
ımeı numbers of old and new must be in the document.you can send an mail in pdf format
as soon as possible please.
your's respectfully.
new phone serial no:DQ******TC0
old phone serial no:DN*******T9Y
Product:
iPhone 4S
Serial Number:
DN*******T9Y
Service Requested:
December 3, 2012
Status:
Repair Complete
<Edited by Host>No we cannot send it to you because we are users just like you and Apple does not monitor these forums.
But you can find the IMEI numbers yourself. Read the ENTIRE article:
http://support.apple.com/kb/HT4061 -
Hello, I have purchased and installed Lightroom 5 on my Mac Desktop. I travel with a MacBook Air and would like to have Lightroom 5 on this device as well. The MacBook Air does not have a CD/DVD slot. How do I get Lightroom 5 on my MacBook Air so I can use it while travelling?
Adobe - Lightroom : For Macintosh
Just download and install 5.7.1. Don't worry about earlier versions.
You'll need to enter your serial number to license the software. -
I got photoshop elements 13 and premiere elements 13 for christmas for my Mac Book Pro but it does not have a disk drive can I use the ss# to download this online? How do I do this?
Download from
Download Photoshop Elements products | 13, 12, 11, 10
Download Premiere Elements products | 13, 12, 11, 10
Install then enter your serial number when prompted. -
How do I compress a file on a Mac. I do not see and option to compress a file when I right click on it and the Apple help does not provide and accurate answer
Select the file with one click, then go to File in the menu bar and select Compress...
By the way Niel's post says control - click. This means click with the control key held down. It produces the same result as going to File in the menu bar and selecting Compress... -
Hello,
I'm trying to run Bootcamp on my 15" Macbook Pro (Maverick). I have 60 gig available on my computer's hard drive and have 250 gig on a separate hard drive that I have attached, which is single partitioned (MS-DOS FAT). It keeps saying "The startup disk does not have enough space, you must have 28 gig of free space available" Does anyone know what I'm doing wrong? Any help would be much appreciated.Thanks for the advice Bob The Fisherman. I'm just reading what turbostar has kindly written and it appears that perhaps, if I take advice from you both, I need to free more space up on the computer's hard drive?
With the external hard drive; would it be advisable to defragment? Know of any defrag freeware for Mac OSX?
Many thanks to you both. -
Hi there
I've been trying to log into my facetime, i put in my apple ID and passward but once i click "sign in" the following message appears "the registering device does not have appropriate credentials".
I have installed all my software updates, made sure my apple ID email is verified, have made sure my date/time/time zone is correct as suggested in other posts but this hasn't worked. I've also tried to delete and re-install facetime but this hasn't worked either.
Please advise me on what i need to do
ThanksHello vbabs
Check out the article below for troubleshooting FaceTime activation and other issues as well.
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
When trying to log into face time I get the registering device does not have appropriate credentials after I sign in, I have OSX 10.8.4 on my Mac Pro. I can log into face time without a problem using my IPAD.>
Please take each of the following steps that you haven't already tried, until the issue is reolved. If there's no resolution after Step 3, post your results.
Step 1
Sign out of iMessage in the Accounts tab of the preferences dialog, then sign back in.
Step 2
Log out of your user account and log back in.
Step 3
Boot in safe mode and test, then reboot as usual and test again.
Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. -
I am trying to upgrade from Lightroom 4.4 to Lightroom 6 on a Mac running OS X (Lion). I have purchased Lightroom 6 as an upgrade (as I am running Lightroom 4). The Lightroom 6 installer continues to indicate that it cannot find a "qualifying product" and asks for a declaration of the Lightroom product installed and its serial number. I am currently running Lightroom 4 purchased through the Apple App Store in 2013; according to all the information I can glean regarding this product... it does not have a serial number (if it was purchased through the Apple App Store). Does anyone have an idea on how to supply a valid serial number for the Lightroom 6 installer?
iMac running OS X 10.9.5
Adobe Lightroom 4.4 (purchased in 2013 through Apple App Store)
Adobe Lightroom 6 (purchased online as an upgrade from Adobe Lightroom 4.X)
Any help would be appreciated.
Thanks,
BruceAs I said in the post, a serial number was not necessary to install it; the Apple downloadable version doesn't seem to be serialized. I have not uninstalled Lightroom 4; it is still running, but apparently in its present form it doesn't provide a serial number for the Lightroom 6 upgrade to use.
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I just bought a new desktop and will be taking my old one to the apple store tomorrow to have the data transferred. Does the transfer include the transfer of programs or just data?
They will simply use Migration Assistant to transfer your Home folder, third-party applications and support files, and system preferences. This is something you could do yourself. You would need a Firewire cable to connect between your old computer and your new one. Migration Assistant is installed in the Utilities folder of your new computer.
See Transferring files between two computers using FireWire and How to use Migration Assistant to transfer files from another Mac.
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