My Mac HDD failed and I lost all my iTunes purchases... anything I can do?

My two month old Macbook HDD failed and I lost everything (no I hadn't backed up yet)... all my iTunes music purchases went with the HDD... is there any way I can download them again?
Regards
Shane

The policy is normally you can download once and only once and you are supposed to back up your purchases. However Apple has been known to make exceptions if you state your case and have a good reason why you need to redownload. I would hope that because your new MacBook failed that would be a good excuse since it is completely reasonable to expect to have some time to arrange to get an external drive or whatever to backup as you wouldn't be expecting a drive failure on a new Apple machine.
Good luck,
Patrick

Similar Messages

  • TS1702 Ive recently replaced the mother board on my laptop and Ive lost all my itunes purchases. It says I have them but files can not be located. What can I do to retrieve them?

    I can see names of music/video files but says I can't locate files. Is there a way to re-download the files. When I go to the list it says that I've already downloaded the items to this computer. They're lost. Please help. Thanks.

    Welcome to the Apple Community.
    Delete the entries from iTunes and then redownload them.

  • My windows 7 crashed, had to be reinstalled and I lost all my itunes purchased downloaded music, how do I get back music I already purchased

    How do I download music I already purhased from itunes

    Restore the entire iTunes folder from the backup of your computer.

  • I downloaded i tunes onto my new computer, i connected my iphone during the updating process itunes failed and i lost all my purchased music from my iphone. I would like to get it reinstated how ?

    I downloaded itunes onto my new computer, i connected my iphone during the updating process itunes failed and i lost all my purchased music from my iphone and can no longer retrieve them. I would like to know how i can reinstate the lost music please.

    When you are done with this issue, consider the computer back at the office may still
    have access to your iTunes account, and it should be de-auhorized. You can do that
    remotely, but be sure you carefully do not mess up your other computer iTunes libraries.
    Good luck & happy computing!

  • The hard drive on our computer died and we lost all of our purchases in the account. Is there a way to recover the songs we have paid for? If we plug in our iPod to a new account, won't it erase everything during the synch process? Help!

    The hard drive on our computer died and we lost all of our purchases in the account. Is there a way to recover the songs we have paid for? If we plug in our iPod to a new account, won't it erase everything during the synch process? Help!

    If for some reason you have failed to maintain a backup copy of your computer ( not good), then transfer purchases form your ipod.
    Without syncing, click File>Transfer Purchases

  • I had to have the hard drive replaced on my computer and i lost all my iTunes data and I hadn't backed up my music. can I still transfer music from my iPod to a new iTunes?

    I had to have the hard drive replaced on my computer and i lost all my iTunes data and I hadn't backed up my music. can I still transfer music from my iPod to a new iTunes?

    Music Rescue also works as far as restoring your playlists etc. I've used it twice, you can use the Quick Recover mode, but have to click continue trial (something like that) allot, cp. to purchase option. Otherwise diesel is right as far as restoring via  your purchase history.
    Here is a review of Music Rescue.

  • So my computer crashed and i had lost all my itunes purchases and dont know how to get them back, so my computer crashed and i had lost all my itunes purchases and dont know how to get them back

    so my computer crashed and i had lost all my itunes purchases and dont know how to get them back, so my computer crashed and i had lost all my itunes purchases and dont know how to get them back

    You have a backup of your computer, or at the very least of your iTunes media, correct?
    Simply copy your backup of your iTunes media into the iTunes library on your new computer.
    Connecting and syncing your device to the new computer without first recovering your iTunes media is a really, really, really bad idea.  iDevices are designed to ONLY sync with one computer.  When you plug your device into a new computer, it will wipe all media on the device when it syncs.  The only media you may be able to salvage and transfer to the new computer would be anything bought directly on the device.
    If you do not have a backup of your iTunes media, then you will want to either look at a way (using software from a third party company)  to either extract the media from you iDevice or your old computer (assuming the hard drive is not toast).

  • HT203167 My computer crashed and i lost all my Itunes media ?!

    Recently my computer crashed and I lost all my Itunes Media...I have absolutely no idea what I should do ?!
    Could somebody tell me what to do ?

    If you have a backup to an external hard disk, then install iTunes and place the backup of C:\users\????\Music\iTunes back into that folder. If you need to redownload old purchases, then go into iTunes and go store -> purchased -> download previous purchases and that will at least get you what you bought from Apple. If you could elaborate on what kind of crash, I might be able to recommend a few other things, but that would be less Apple support and more data recovery.

  • My iphone 4 got stuck on the itunes logo. I had to restore it and have lost everything. Is there anything I can do to get my photos back?

    Hello. My iphone 4 got stuck on the itunes logo. I had to restore it and have lost everything. Is there anything I can do to get my photos back?

    Not easily, the recovery mode erases the device, but you can see if any of these data recovery tools may work: https://discussions.apple.com/docs/DOC-1689

  • My old computer broke and I lost all my Itunes music. I have a new computer and I can get all my music from Itunes except for my ringtones. How can I download them again without buying them again?

    My old computer broke and I lost all my music. I have now purchased a new computer and downloaded all my music again through the store but can not figure how to download my ringtones again. How do you download your ringtones again without buying them again??? Thankyou in advance

    You cannot redownload ringtones.
    It has always been very basic to always maintain a backup copy of your computer for this very occasion. Have you failed to do this?

  • I upgraded to iPhoto 11 and I lost all of my photos. What can I do?

    I upgraded to iPhoto 11 and I lost all of my photos. Only empty thumbnails show up. I don't have anypther backup. What can I do?

    Open your iPhoto Library package as shown in this screenshot,
    and look inside the subfolders in the Masters folder to see if you orignal files are still there.  If they are try the following:  make a temporary, backup copy (select the library and type Command+D) and  apply the two fixes below in order as needed:
    Fix #1
    Launch iPhoto with the Command+Option keys held down and rebuild the library.
    Since only one option can be run at a time start with Option #1, followed by #3 and then #4 as needed.
    Fix #2
    Using iPhoto Library Manager  to Rebuild Your iPhoto Library
    Download iPhoto Library Manager and launch.
    Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
    Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
    In the next  window name the new library and select the location you want it to be placed.
    Click on the Create button.
    Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
    If neither of the above help you'll need to:
    Start over from scratch with new library
    Start over with a new library and import the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from your original library as follows:
    1. Open the library package like this.
    2. Launch iPhoto with the Option key held down and, when asked, select the option to create a new library.
    3. Drag the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from the open iPhoto Library package into the open iPhoto window.
    Click to view full size
    This will create a new library with the same Events (but not necessarily the same Event names) as the original library but will not keep the metadata, albums, books slideshows and other projects.
    Note:  your current library will be left untouched for further attempts at a fix if so desired.
    OT

  • New computer update failed and I lost all my apps.....

    Well I have not updated my phone is some time and while using a new computer to do so there was a connection problem and my phone become coorupt.
    While restoring the phone I lost all my applications, some which came at a very hight price. Now my phone has been updated but all the apps I had are gone and there is no record of them within Itunes. This is just BS and *****.
    Is there any way to get those apps back. Its bad enough the data stored while using them is gone (GPS locations, marine tracks, etc...) but will I have to pay for the apps all over again???
    Very confused and ****** that I even tried to update my phone.

    You can redownload the apps for free, even paid ones. Note that you must click Buy before you're offered the free download.
    http://support.apple.com/kb/HT2519
    Unfortunately, you're correct that the app data is gone. But at least you won't have to pay again for the apps.

  • My Apple TV did an Upgrade and I lost all my previous purchases.

    THIS *****!!! One day I turn on my AppleTV and is stated that there was an updated version of the software. I did accepted it, thinking that it may actually help my AppleTV not ruin all my previous purchases... Is there a way to contact Apple and via my purchase history recover my Shows??? Does any one have a clue on what to do???? Please help!!!

    Your purchases should still be in your iTunes library, so you should at least be able to sync them back to your ATV. Otherwise, the ATV was never intended to be a permanent storage device for iTunes files.
    If your purchased files really are lost, you would need to go through your iTunes store purchase history, determine which files were lost as a result of the software upgrade, and send a message to iTunes store support asking them to authorize your account to download the files again.

  • One of my computers crashed and I lost all my itunes library. how do I get this back?

    My daughter  accidentally downloaded a virus and my computer crashed hard along with the back up hard drive!  I was able to recover just a few item using all the data retrieval software but 90% of my stuff is gone or corrupted including all my itunes. I was told that Itunes would allow a one time restore/ is this correct and if so how do I do this?

    Click here for information.
    (62386)

  • I have had to re-install my operating system and have lost all of my library. How can I download it from Itunes?

    I have had to re-install my operating system and have lost my itunes library. How can I get it back from the itunes server? There is no contact us available. The link they say is in purchases does not exist!!

    I have had to re-install my operating system and have lost my itunes library. How can I get it back from the itunes server? There is no contact us available. The link they say is in purchases does not exist!!

Maybe you are looking for