My "Mac Help" on my Mac Mini does not work!
I have a Mac Mini, OS X 10.3.9. When I go into Mac Help, nothing happens when I try to ask questions, and I experience other problems when I try to go through Mac Help's library. And sometimes it works as if nothing was wrong. It's just plain sick. Is there any way to reinstall it? Not being able to use the Help at times is problematic to say the least.
-carpetcomber
359/2805
Hi carpetcomber,
Welcome to the Discussions!
When it happens, just try deleting its Caches folder, this should clean it:
(quit Help) and delete this folder:
Home/Library/Caches/com.apple.helpui
If Help still doesn't work, try then deleting those three files:
Home/Library/Preferences/com.apple.help.plist
Home/Library/Preferences/com.apple.helpui.plist
Home/Library/Preferences/com.apple.helpviewer.plist
and the Caches again.
More info about Mac Help troubleshooting:
- (The X Lab) Troubleshooting Help Viewer.
HTH
Axl
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