My mac is installing yosemite and reboots but then there is no installation and the old system (mavericks) is still there?!

my mac is installing yosemite and reboots but then there is no installation and the old system (mavericks) is still there?!

Re-downloading of films is currently only available in the US (due to film studio restrictions), and not all films can be re-downloaded there as not all film studios are allowing it. Have you not got a copy of them on your computer and/or on a backup ? If not then you can try contacting Apple, but they are under no obligation to let you re-download them : http://www.apple.com/uk/support/itunes/contact/

Similar Messages

  • HT201269 I downloaded new music into my ipod touch and now when i go on my ipod touch the old music i had on there is like i cant hear them but they are there still

    i downloaded new music on my ipod touch today and now when i go on my ipod touch the old music i had on there i cant listen to them no more because they arent there but still there like i could still see the names of them

    Are they grayed out?
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    You can also try deleting all music by:
    To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                 
    - Restore to factory settings/new iOS device.

  • I up dated to the ios 5 and lost a few things like photos and contacts but then went to a concert and took photos when i came home i restored from last back-up got my old pictures back but lost the new ones. Is there any way i can recover the new ones?

    i up dated to the ios 5 and lost a few things like photos and contacts but then went to a concert and took photos when i came home i restored from last back-up got my old pictures back but lost the new ones. Is there any way i can recover the new ones?

    Please please help me, if you know how.

  • I have changed my e-mail in I-tunes, but when I shall update apps in the IPhone, the old mail adress is still there. Where/how do I change the mailadress in my IPhone?

    I have changed my e-mail address in I-Tunes. i have synced my IPhone with I-Tunes, but the old e-mail address still appears in the IPhone when I shell verify my account when I shall update my apps.
    Where/how do I get the e-mail address changed in the IPhone?

    Tks for answer, but in Settings/Store Í can´t find the way to change the mailaddress! I thought it would be automatically done when I sync with I-Tunes?

  • I installed two OS in Macpro-Lion and Win7, but I only can select Lion as the default system in the reference setting, how to find icon of win7 in reference setting again?

    As captioned, I installed Lion first and then set up the win7 with bootcamp. At the beginning, the defualt system is Win7, I changed as the Lion as the default system in system reference setting. The procedure as follows:
    1. Click the system reference setting
    2. In the system tool select "Boot Disk", but I only find Macintosh HD Max OS 10.7, no icon for windows 7.
    The point is that if I want to change the win7 as the default boot system, what I can do since no icon for selection.

    Hi,
    When you power on your MacBook, hold down the Alt key and you will be given the option of which OS you want to boot into.
    Regards

  • I have recently gotten a used apple  Ibook g4 , but it wasnt wiped clean and the old administrator password is still there and i dont have any restore disk can anyone assist me in at least getting the administrator changed . Thank u

    i have resently gotten a ibook g4. and it hasnt been wiped clean and has no restore disk , i really cant figure out how to get around the administrator it is still on the computer as well, if anyone can help thanku

    Hello Ronda,
    I am in the same situation as Kathylynn.  My Ibook was purchased through a school district.  They recently upgraded their computers and have sold the outdated ones.  I have no way of getting in the information through the previous owners.

  • Hello guys..does anybody know how to install and use adobe master collection with the new lion?   I need to use Flash and illustratore, but apparently those programmes are incompatible with the new operative sistem...   I am a new mac users and I'd like t

    Hello guys..does anybody know how to install and use adobe master collection with the new lion?
    I need to use Flash and illustratore, but apparently those programmes are incompatible with the new operative sistem...
    I am a new mac users and I'd like to know if there are other similar programmes I can use with lion!

    Lab79 wrote:
    Are you on Apple's payroll?
    well dude I can only let you know that as I work with those programme I don't have to pay for it is my company that pays the programme I whant to use( that's why I was asking if there where other programmes ..that I could use with lion insted that Illustrator and Flash!)..I know Adobe since 2005 and I can say that Adobs products are very good...I think that if it's an Adobe probleme or fault ..they will solve it very soon...but unfortunally I have the impression that after Jobs passed away Appel decided to change politics..and everything started to go very bad! (see FCP X)..
    good luck with apple dude..
    Where is the Apple problem? I have CS4 and CS5 running perfectly fine on my Macbook Pro. Installed 5 after Lion upgrade. Worth every cent. Adobe did have some catching up to do with Lion but with the CS5.5 update all runs fine. But not yours. So it is a problem with the Lion OS? You say you have been with Adobe since 2005. So you would be aware of all the other issues that Adobe had catching up with past Oss in Mac and Windows then. They get it right, but it is up to them. It is not up to Apple, nor Microsoft for that matter, to run around and check that every software developer in the world is running their business properly.
    And what has politics got to do with anything. Some people just have to blame Software for their poor Hardware maintainence of failure of the same.
    <The only think I can really do is to go back on my old windows...give back this orrible lap top and ask for my money back!>
    Great suggestion. You should go with that one, but good luck getting a refund.
    Bye

  • Ps cs6 on mac. since installing yosemite, when working on an image if i want to change tool, via shortcut of wacom pen click, i now have to click on the image title bar, how can i fix this please?

    ps cs6 on mac. since installing yosemite, when working on an image if i want to change tool, via shortcut or wacom pen click, i now have to click on the image title bar, how can i fix this ?

    @Naiks, having suffered through unsuccessful synching attempts for Calendar and Contacts myself, l would suggest you try the following:
    UNINSTALL iCloud control panel from your PC. Seems silly, but do it.
    Go into Outlook, and look at the very top menu. Click FILE, then ACCOUNT SETTINGS, then click the popup box.
    You will see a list of all your email accounts. Make sure that ONE of them has a checkmark against it. If not, select the account your want as your default, and click "set as default.
    Exit out of Outlook and reboot your machine.
    Now reinstall iCloud, check CALENDAR and CONTACTS, and do as instructed when prompted.
    Reboot for good luck and now launch OUTLOOK. All that remains is to locate your iCloud Contacts and Calendar files, and make them your default.
    IMPORTANT: Don't panic if you can't find your contacts -- they're there. Click CONTACTS and you'll see you have several available contact files. Locate the one label "iCloud" in grey type. Right-click on it, select PROPERTIES, then click the Outlook Address Book tab. Check the box that says something like "Make this my default Outlook Address Book." Keep clicking "apply" and "okay" until you've exited out of the dialog box maze.
    You may have to do something similar with your Calendar files. I dd not, but if you need to, do it.
    Everything should now sync pretty seamlessly.
    I didn't have the exact same problem as you, but my dilemma was close enough. Good luck!
    Arthur P. Johnson

  • Great Problemes after installing Yosemite (10.10.2 ) with Photoshop CS6....The program crashes --last time 10 times during my work session..wacomtable doesnt work..it is slow...and get error messages about the graphic card....It s a Terror to work with my

    great Problemes after installing Yosemite (10.10.2 ) with Photoshop CS6....The program crashes --last time 10 times during my work session..wacomtable doesnt work..it is slow...and get error messages about the graphic card....It s a Terror to work with my beloved Photoshop!

    The Yosemite upgrade very often damages existing Photoshop installations.  Thank Apple for that.
    You need to uninstall and re-install Photoshop, then apply all the Photoshop upgrades from scratch.
    But first, give us details about your setup:
    BOILERPLATE TEXT:
    Note that this is boilerplate text.
    If you give complete and detailed information about your setup and the issue at hand,
    such as your platform (Mac or Win),
    exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
    your settings in Photoshop > Preference > Performance
    the type of file you were working on,
    machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
    what troubleshooting steps you have taken so far,
    what error message(s) you receive,
    if having issues opening raw files also the exact camera make and model that generated them,
    if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
    A screen shot of your settings or of the image could be very helpful too,
    etc.,
    someone may be able to help you (not necessarily this poster, who is not a Windows user).
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • Have just installed Mavericks and restarted the MacBook Pro. That was 3 hours ago and after logging in, I got my wallpaper and dock, but none of my desktop icons, just the spinning coloured wheel. It's been like that for 2 hours. Is this normal? What shou

    Have just installed Mavericks and restarted the MacBook Pro. That was 3 hours ago and after logging in, I got my wallpaper and dock, but none of my desktop icons, just the spinning coloured wheel. It's been like that for 2 hours. Is this normal? What should I do, please?
    I tried holding the on/off switch down to make it shut down, but when I turned it back on again, the same thing happened and none of the keys etc makes any difference.
    HELP!!!! Please.

    No, what you're experiencing is not normal.
    Try booting whilst holding down the Shift key - this will allow you to boot into Safe Mode, disabling third-party kernel extensions, etc. Your Mac will be slow to boot and will operate sluggishly. That's normal. If you can get in using Safe Mode then you have some start-up item that doesn't play well with Mavericks.
    Call back,
    Clinton

  • HT6114 My Mac Book Pro had a split drive with Windows Microsoft Access on it and it was removed when Mavericks installed.  I need this so how can I go back to the old system?

    My Mac Book Pro had a split drive with Windows Microsoft Access on it and it was removed when Mavericks installed.  I need this so how can I go back to the old system?

    Restore from the backup you had prior to installing Mavericks.
    However, the upgrade should not have altered your partition scheme. Did your erase and format the drive prior to upgrading?

  • I have an older Power Mac G5 Quad, and my video card just went out. I am trying to find a video card that will work for my Power Mac. I have duel screens but I can't seem to find the appropriate video card

    I have an older Power Mac G5 Quad, and my video card just went out. I am trying to find a video card that will work for my Power Mac. I have duel screens but I can't seem to find the appropriate video card. The serial number on my computer is: RM620603R6W. Apple won't help me because the computer is older than suggested. Please give me the exact video card that will work best for my computer.

    Hi Mike, make sure the card has Mac ROM, or is a PC card with Mac ROMs flashed to it...
    G5 PCIe options are listed here:
    http://www.jcsenterprises.com/Japamacs_Page/Blog/71BBF3EF-9713-4C53-8B80-26771F8 A4087.html

  • Cannot install Yosemite as it keeps telling me both my internal and external drives are time machine backups

    Cannot install Yosemite. Keeps telling me that both my internal and external
    drives are backing up with TIme Machine. Any suggestions?

    Is it actively backing up, or are you encountering a dialog stating that Yosemite cannot be installed because the disk is being used for Time Machine backups?
    Read OS X: Cannot install on a volume used by Time Machine for backups
    If for some reason you have a folder called Backups.backupdb at the root level of the hard disk on which you want to install Yosemite, move it to the Trash.

  • I'm getting a message that my iCloud storage is almost full (5.0 GB, 186 mb remaining).  I have transferred all photos from iPad and iPhone to Mac.  I've deleted all but 200 photos on each of these devices.  Data storage is still same.

    I have transferred all photos from iPad and iPhone to Mac.  I have deleted almost all photos from both (about 200 remaining on each).  I do not store tunes or videos.  After making these changes, I still have the same message in iCloud.

    Go to Settings > iCloud > Storage & Backup > Manage Storage > Select your device (listed as 'This iPhone' or 'This iPad') then look at the next backup size.  Compare the 'Next Backup Size' to the 'Backup Size' on taht same screen.  If the next backup size is smaller, then you have successfully removed some content from your device.
    Now the question still lingers as to why your iCloud is still showing so full right?  Well, iCloud keeps the last 3 backups from each device.  It doesn't duplicate them, but it uses an incremental backup system.  So basically your device's backup will take up as much space on iCloud as the largest backup of the last 3 backups.  With that being said, your iPhone and ipad will eventually shrink the size of your backup (if that next backup size is smaller) in about 3 days (3 backups assuming your iOS devices backup once as day when you are sleeping).
    Can I expedite this?  Well of course you can.  If you want, you can Delete the backup from both of the devices via that same screen then go back to Settings > iCloud > Storage & Backup, turn iCloud Backups back on, then backup now.  Keep in mind that if you do this, it will clear out your last 3 backups (and cannot be undone), but it may also take a long while for your iPhone and iPad to complete that inital backup after deleting the old backups.
    I hope this helps. (My Recommendation: Basically check what's in paragraph one, then it will works itself out in a few days.)

  • I backed up then erased 118 gigs worth of photos, but my storage still says I'm full.  I emptied the trash and rebooted but my computer won't recognize the empty space.  What gives?

    I backed up then erased 118 gigs worth of photos, but my storage still says I'm full.  I emptied the trash and rebooted, but my computer won't recognize the empty space.  What gives?  I erased all my iPhoto pictures from the pictures folder in Finder so I could restore a backup from my Time Capsule.  When I try to restore the library, I get a message that there's not enough room on my computer to restore.  I have a Macbook Pro with 250 gig hard drive.  I would greatly appreciate some help.  Thanks!

    If you're trying to add a large amount of data all at once, and you get an alert of insufficient space, then from the menu bar, select
               ▹ System Preferences... ▹ Time Machine
    If the padlock icon is closed, click it to unlock the settings and authenticate. Turn Time Machine OFF, then back ON and close the preference pane. Restart the computer. Test.

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