My mac is not playing or picking up any sound.

I need help! I can't seem to get any sound on my computer. It's not muted, the volume isn't turned down. I've tried looking into the system preferrences with no luck. I've even gone into itunes to play music and still nothing plays.

1.Plug in and remove the headphone.
    If you see red light in the headphone port or not, plug the headphone
    in and out of the port 5 or 6 times to flip the microswitch inside.
    Sound output may be stuck in the digital mode.
    Try this even if you don’t see the red light.
2. Reset PRAM. http://support.apple.com/kb/PH14222
3. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
4. Applications > Utilities > Audio MIDI Setup
    Audio Devices window
    Side Bar
    Click the Built-in Output.
    Under Mute any of the boxes checked? If so,uncheck it.
Best.

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- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
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If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
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Good Morning jsacc38,
The resource below will help you with the issues you are having with the iTunes for Windows update on your PC:
If you can't install or update iTunes for Windows - Apple Support
http://support.apple.com/en-gb/HT201668
Learn what to do if you can’t install or update iTunes on your Windows PC.
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Remove and reinstall iTunes and other software components for Windows XP.
Remove and reinstall iTunes and other software components for Windows Vista, Windows 7, or Windows 8.
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Disable conflicting software.
Some background processes can cause issues that prevent applications like iTunes from installing.
If you installed security software and are having issues installing iTunes for Windows, you might need to disable or uninstall security software to resolve the issues.
Restart your computer.
After the restart, and adjusting the software running on your PC, install iTunes again.
Get more help
If the steps in this article don't help you resolve the issue, you might be able to find a solution through a search of the Microsoft support website.
If you receive errors regarding inaccessible registry keys during installation, try the steps found in "Could not open key" message when installing iTunes or Apple components for Windows.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information.
Last Modified: Feb 2, 2015
Have a good weekend!
- Judy

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Just what I expected . Not a single **bleep**ing responce. Nokia you are pathetic.

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Winnington wrote:
Mac unable to play MP4 format, any ideas?
http://www.videolan.org/vlc/download-macosx.html
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Welcome to AD!
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My mac will not shutdown or restart. Any help?

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Zap the PRAM and reset the CMS
A small amount of your computer’s memory, called “parameter random-access memory” or PRAM, stores certain settings in a location that OS X can access quickly. The particular settings that are stored depend on your type of Mac and the types of devices connected to it. The settings include your designated startup disk, display resolution, speaker volume, and other information.
Shut down the computer.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Immediately press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.Continue holding the keys down until the computer restarts, and you hear the startup sound for the second time.
Release the keys.
Resetting PRAM may change some system settings and preferences. Use System Preferences to restore your settings.
How to Reset Your Mac's SMC
The method for resetting your Mac's SMC depends on the type of Mac you have. All SMC reset instructions require shutting down your Mac first. If your Mac fails to shut down, try pressing and holding the power button until the Mac shuts down, which usually takes 10 seconds or so.
Mac portables with user-removable batteries (MacBook and most MacBook Pros):
Shut down your Mac.
Disconnect your Mac portable from its MagSafe connector.
Remove the battery.
Press and hold the power button for at least 5 seconds.
Release the power button.
Re-install the battery.
Reconnect the MagSafe connector.
Turn your Mac on.
Mac portables with non-user-removable batteries (MacBook Air and some late 2009 MacBook Pro models):
Shut down your Mac.
Connect the MagSafe power adapter to your Mac and to a power outlet.
On the built-in keyboard (this will not work from an external keyboard), simultaneously press and hold the left shift, control, and option keys while you press the power button. Release all keys at the same time.
Press the power button to start your Mac.
Mac desktops (Mac Pro, iMac, Mac mini):
Shut down your Mac.
Unplug your Mac's power cord.
Press and hold the Mac's power button for 15 seconds.
Release the power button.
Reconnect your Mac's power cord.
Wait five seconds.
Start your Mac by pressing the power button.
Alternative SMC reset for Mac Pro:If you have a Mac Pro that isn't responding to the normal SMC reset as described above, you can force a manual SMC reset by using the SMC reset button located on the Mac Pro's motherboard.
Shut down your Mac.
Unplug the Mac's power cord.
Open the Mac Pro's side access panel.
Just below the Drive 4 sled and adjacent to the top PCI-e slot is a small button labeled SMC. Press and hold this button for 10 seconds.
Close the Mac Pro's side door.
Reconnect your Mac's power cord.
Wait five seconds.
Start your Mac by pressing the power button.

My mac is not playing or picking up any sound.

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