My mac is running very slow.  what can i do to find out what's wrong?

Hi! My mac is running very slow!  What can I do to check what's wrong?

How much RAM is installed?
How full is your Mac's hard drive?
Do you run any antivirus software on your Mac? Antivirus software can slow down the normal operation of OS X.
Do you run any "crapware" like Mackeeper or any other type of "crapware" like so called hard drive "cleaning" apps? 

Similar Messages

  • Mac suddenly running very slow, need advice on EtreCheck results

    Problem description:
    After a week of vacation, Mac is running very slow and unable to accomplish simple tasks. Restart and automatic updates do not seem to help, this is the EtreCheck results after most recent restart. Is the problem my HD? I am about to run a hardware test. Thanks for any help!!
    EtreCheck version: 2.1.8 (121)
    Report generated March 26, 2015 at 12:36:10 PM PDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2011) (Technical Specifications)
        iMac - model: iMac12,2
        1 3.4 GHz Intel Core i7 CPU: 4-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM1
                4 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6970M - VRAM: 2048 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 0:46:57
    Disk Information: ℹ️
        ST31000528AS disk0 : (1 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 899.32 GB (744.49 GB free) - 69 errors
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 100.03 GB (7.27 GB free)
        OPTIARC DVD RW AD-5690H 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        BUFFALO INC. HD-GDU3 3 TB
            EFI (disk1s1) <not mounted> : 315 MB
            Time Machine (disk1s2) /Volumes/Time Machine : 700.00 GB (441.58 GB free)
            NTFS (disk1s3) /Volumes/NTFS : 1.80 TB (1.77 TB free)
            ExFAT (disk1s4) /Volumes/ExFAT : 500.01 GB (436.70 GB free)
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple, Inc. Keyboard Hub
            Apple Inc. iPhone
            Apple Inc. Apple Keyboard
        Logitech USB LaserStream(TM) Mouse
        Apple Internal Memory Card Reader
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [not loaded]    org.virtualbox.kext.VBoxDrv (4.2.16) [Click for support]
        [not loaded]    org.virtualbox.kext.VBoxNetAdp (4.2.16) [Click for support]
        [not loaded]    org.virtualbox.kext.VBoxNetFlt (4.2.16) [Click for support]
        [not loaded]    org.virtualbox.kext.VBoxUSB (4.2.16) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.livescribe.kext.LivescribeSmartpen (1) [Click for support]
    Startup Items: ℹ️
        VirtualBox: Path: /Library/StartupItems/VirtualBox
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.teamviewer.teamviewer.plist [Click for support]
        [running]    com.teamviewer.teamviewer_desktop.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [running]    com.livescribe.PenCommService.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [loaded]    com.teamviewer.Helper.plist [Click for support]
        [running]    com.teamviewer.teamviewer_service.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
        [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
    User Login Items: ℹ️
        PollockShare    Volume  (/Volumes/PollockShare)
        Dropbox    Application  (/Applications/Dropbox.app)
        Google Drive    Application  (/Applications/Google Drive.app)
        BackUp    Volume  (/Volumes/BackUp)
        BootChamp    Application  (/Users/[redacted]/Downloads/BootChamp.app)
        Spotify    Application Hidden (/Applications/Spotify.app)
    Internet Plug-ins: ℹ️
        Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        SiteAdvisor: Version: 2.0 - SDK 10.1 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 7 Update 75 Check version
    Safari Extensions: ℹ️
        SiteAdvisor
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Java  [Click for support]
        Paragon NTFS for Mac ® OS X  [Click for support]
        TeXDistPrefPane  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 899.32 GB Disk used: 154.83 GB
        Destinations:
            Time Machine [Local]
            Total size: 700.00 GB
            Total number of backups: 93
            Oldest backup: 2014-02-21 22:42:44 +0000
            Last backup: 2015-03-26 18:26:48 +0000
            Size of backup disk: Adequate
                Backup size 700.00 GB > (Disk used 154.83 GB X 3)
    Top Processes by CPU: ℹ️
            27%    com.apple.appkit.xpc.openAndSavePanelService
             5%    WindowServer
             4%    Get Backup Lite
             3%    Finder
             3%    Mendeley Desktop
    Top Processes by Memory: ℹ️
        344 MB    Mendeley Desktop
        241 MB    Google Chrome
        223 MB    mds_stores
        148 MB    Google Chrome Helper
        137 MB    Finder
    Virtual Memory Information: ℹ️
        8.52 GB    Free RAM
        4.86 GB    Active RAM
        2.13 GB    Inactive RAM
        1.66 GB    Wired RAM
        3.61 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 26, 2015, 11:45:20 AM    Self test - passed

    armypunk wrote:
    My backup is up to date, I ran a hardware check and found no issues, then ran the Disk Utility and it also said it found no issues but I hit repair anyways. After a restart I ran EtreCheck again and this is what came out. The computer is still horribly sluggish. Do I just keep repeating the Disk Utility check and repair step???
    EtreCheck version: 2.1.8 (121)
    Report generated March 26, 2015 at 3:20:28 PM PDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2011) (Technical Specifications)
        iMac - model: iMac12,2
        1 3.4 GHz Intel Core i7 CPU: 4-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM1
                4 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6970M - VRAM: 2048 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 0:13:41
    Disk Information: ℹ️
        ST31000528AS disk0 : (1 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 899.32 GB (745.69 GB free) - 24 errors
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 100.03 GB (7.27 GB free)
        OPTIARC DVD RW AD-5690H
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. iPad
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple, Inc. Keyboard Hub
            Apple Inc. Apple Keyboard
        Logitech USB LaserStream(TM) Mouse
        Apple Computer, Inc. IR Receiver
        Apple Internal Memory Card Reader
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [not loaded]    org.virtualbox.kext.VBoxDrv (4.2.16) [Click for support]
        [not loaded]    org.virtualbox.kext.VBoxNetAdp (4.2.16) [Click for support]
        [not loaded]    org.virtualbox.kext.VBoxNetFlt (4.2.16) [Click for support]
        [not loaded]    org.virtualbox.kext.VBoxUSB (4.2.16) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.livescribe.kext.LivescribeSmartpen (1) [Click for support]
    Startup Items: ℹ️
        VirtualBox: Path: /Library/StartupItems/VirtualBox
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.teamviewer.teamviewer.plist [Click for support]
        [running]    com.teamviewer.teamviewer_desktop.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [running]    com.livescribe.PenCommService.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [loaded]    com.teamviewer.Helper.plist [Click for support]
        [running]    com.teamviewer.teamviewer_service.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
        [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
    User Login Items: ℹ️
        PollockShare    Volume  (/Volumes/PollockShare)
        Dropbox    Application  (/Applications/Dropbox.app)
        Google Drive    Application  (/Applications/Google Drive.app)
        BackUp    Volume  (/Volumes/BackUp)
        BootChamp    Application  (/Users/[redacted]/Downloads/BootChamp.app)
        Spotify    Application Hidden (/Applications/Spotify.app)
    Internet Plug-ins: ℹ️
        Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        SiteAdvisor: Version: 2.0 - SDK 10.1 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 7 Update 75 Check version
    Safari Extensions: ℹ️
        SiteAdvisor
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Java  [Click for support]
        Paragon NTFS for Mac ® OS X  [Click for support]
        TeXDistPrefPane  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 899.32 GB Disk used: 153.63 GB
        Destinations:
            Time Machine [Local]
            Total size: 700.00 GB
            Total number of backups: 93
            Oldest backup: 2014-02-21 22:42:44 +0000
            Last backup: 2015-03-26 18:26:48 +0000
            Size of backup disk: Adequate
                Backup size 700.00 GB > (Disk used 153.63 GB X 3)
    Top Processes by CPU: ℹ️
             2%    WindowServer
             2%    mds_stores
             1%    mds
             0%    fontd
             0%    Dropbox
    Top Processes by Memory: ℹ️
        124 MB    mds_stores
        120 MB    Spotify Helper
        103 MB    Finder
        103 MB    Google Drive
        86 MB    Dropbox
    Virtual Memory Information: ℹ️
        12.99 GB    Free RAM
        2.25 GB    Active RAM
        561 MB    Inactive RAM
        1.37 GB    Wired RAM
        1.31 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 26, 2015, 03:04:16 PM    Self test - passed
    You have had 2 experienced users tell you the HD may be failing, looking at your latest report this confirms the suspicion. Take the machine to either an Apple Store or AASP and have it professionally diagnosed.

  • Whenever i have multiple tabs open in safari, my computer runs very slow.  can i fix this?

    whenever i have multiple tabs open in safari, my computer runs very slow.  can i fix this?

    From your Safari menu bar click Safari > Reset Safari
    Select:  Clear History  (also empties the cache)
    Deselect the remaining boxes, then click Reset.
    Quit and relaunch Safari .
    Helps to tell us which Mac OS X is installed when post 

  • My mac is running very slow ,how do i fix it

    my apple mac is running very slow and always frezzes and says kill pages, i am yousing virgin broadband, i tryed that mac keeper and it ran a scan and said it was very slow and wanted £89 to fix it ,is there ant other way to fix this problem ?

    MacKeeper IS one of your problems and should not be installed.
    Lots of things to ask but you want an answer without first providing enough details to go on.
    RAM
    Disk drives and free space
    Mac model
    Whether you are running 10.6.8 or actually later
    Safe Boot and other maintenance, like Disk Utility in Recovery Mode or from another hard drive
    Clone the system and backup data
    Move all the user data to another disk drive and free up boot drive
    What apps other than Pages which is normally not an issue (there is a forum for Pages)
    What you are trying to open or do in Pages and if the file or preferences are the issue.

  • Mac mini running very slow after downloading yosemite

    Why is my mac mini (mid 2011) 2.5GHz Intel Core i5 now running very slow in all aspects after upgrading to OS X yosemite 10.10.1?
    Here is a recent EtreCheck Report
    Problem description:
    Mac mini running very slow after upgrading to yosemite
    EtreCheck version: 2.1.6 (109)
    Report generated January 21, 2015 at 2:56:48 PM PST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      Mac mini (Mid 2011) (Technical Specifications)
      Mac mini - model: Macmini5,2
      1 2.5 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      AMD Radeon HD 6630M - VRAM: 256 MB
      Cinema HD 1920 x 1200
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Time since boot: 15 days 18:52:31
    Disk Information: ℹ️
      Hitachi HTS545050B9A302 disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 499.25 GB (235.76 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    USB Information: ℹ️
      Apple Computer, Inc. Apple Cinema HD Display
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple, Inc. Keyboard Hub
      Apple Inc. Apple Keyboard
      Primax Electronics Apple Optical USB Mouse
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Problem System Launch Agents: ℹ️
      [killed] com.apple.CallHistoryPluginHelper.plist
      [killed] com.apple.CallHistorySyncHelper.plist
      [killed] com.apple.cloudd.plist
      [killed] com.apple.cmfsyncagent.plist
      [killed] com.apple.coreservices.appleid.authentication.plist
      [killed] com.apple.EscrowSecurityAlert.plist
      [killed] com.apple.icloud.fmfd.plist
      [killed] com.apple.Maps.pushdaemon.plist
      [killed] com.apple.nsurlsessiond.plist
      [killed] com.apple.printtool.agent.plist
      [killed] com.apple.rcd.plist
      [killed] com.apple.sbd.plist
      [killed] com.apple.telephonyutilities.callservicesd.plist
      [killed] com.apple.warmd_agent.plist
      [killed] com.apple.xpc.loginitemregisterd.plist
      15 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
      [killed] com.apple.AssetCacheLocatorService.plist
      [killed] com.apple.awdd.plist
      [killed] com.apple.ctkd.plist
      [killed] com.apple.emond.aslmanager.plist
      [killed] com.apple.icloud.findmydeviced.plist
      [killed] com.apple.ifdreader.plist
      [killed] com.apple.installd.plist
      [killed] com.apple.nehelper.plist
      [killed] com.apple.nsurlsessiond.plist
      [killed] com.apple.periodic-daily.plist
      [killed] com.apple.periodic-monthly.plist
      [killed] com.apple.periodic-weekly.plist
      [killed] com.apple.softwareupdate_download_service.plist
      [killed] com.apple.tccd.system.plist
      [killed] com.apple.wdhelper.plist
      [killed] com.apple.xpc.smd.plist
      16 processes killed due to memory pressure
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [running] com.spotify.webhelper.plist [Support]
    User Login Items: ℹ️
      iTunesHelper UNKNOWN  (missing value)
      AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
      CDSBupd Application  (/Applications/ConceptDraw Office 2/Solution Browser.app/Contents/MacOS/CDSBupd.app)
    Internet Plug-ins: ℹ️
      Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8 [Support]
      FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
      Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 [Support]
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      GoPro  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          27% mds
          12% WindowServer
          1% discoveryd
          1% Microsoft Word
          1% Mail
    Top Processes by Memory: ℹ️
      253 MB discoveryd
      64 MB Mail
      52 MB Safari
      43 MB iTunes
      43 MB Preview
    Virtual Memory Information: ℹ️
      42 MB Free RAM
      768 MB Active RAM
      744 MB Inactive RAM
      993 MB Wired RAM
      104.37 GB Page-ins
      4.15 GB Page-outs

    More memory will help:
      4.15 GB Page-outs
      16 processes killed due to memory pressure
      15 processes killed due to memory pressure

  • Mac is running very slow rainbow wheel is popping up all the time

    mac is running very slow rainbow wheel is popping up all the time

    This happened to my iMac a few months ago. Back-up your data then RUN, don't walk to your local Apple repair store, your internal hard drive is failing. They were not able to retrieve any data from the original hard drive; the fix was a new hard drive. I was told the hard drives are made to last 2-5 years. Mine was about 3 years. Good luck!

  • I keep getting a "not enough memory"  comment on my computer.  Where can I look to find out what is taking up the memory while i'm working?

    I keep getting a "not enough memory"  comment on my computer.  Where can I look to find out what is taking up the memory while i'm working?

    Are you referring to the message that says your startup disk is full?  If so, you need to delete some files from the hard drive, or get a larger hard drive.  Moving some files to an external hard drive is a quick and easy solution.  Note that you should avoid the temptation to use various utilities to clean up your system or remove parts (like unused languages).  That will not free up much space and can easily result in damaging your system.

  • My MAC is running very slow and i am a complete novice and don't know what to do. i have had my Mac since 2008 and its probably in a mess. if you can help i would be grateful. EtreCheck version: 1.9.15 (52) Report generated 8 September 2014 09:09:26

    My MAC runs very slow. Rainbow wheel every time i try to go somewhere. Im a complete MAC novice. Only really use it for iTunes and email. the odd document here and there. The odd spreadsheet. Was brought up on a PC. I would imagine my system is in  mess. I think i downloaded that Mackeeper which i have just discovered was not a good idea. I found a thread about EtreCheck and it suggested i posted the report of my machine which i have done.I only have 2GB of space. Not sure how much i have left. My wife keeps putting photos on here like they are going out of fashion. Bought the machine in 2008 because everybody said you have a MAC. I've never really got to grips with it but at least it worked. Now it does not run very well at all. That spinning wheel is driving me mad. HELP please, never ever used a forum light this either so please go gentle on me. Cheers Paul
    EtreCheck version: 1.9.15 (52)
    Report generated 8 September 2014 09:09:26 BST
    Hardware Information: ?
      iMac (20-inch, Early 2008) (Verified)
      iMac - model: iMac8,1
      1 2.66 GHz Intel Core 2 Duo CPU: 2 cores
      2 GB RAM
    Video Information: ?
      ATI Radeon HD 2600 Pro - VRAM: 256 MB
      iMac 1680 x 1050
    System Software: ?
      OS X 10.9.4 (13E28) - Uptime: 0 days 0:31:45
    Disk Information: ?
      Hitachi HDP725032GLA380 disk0 : (320.07 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 319.21 GB (117.84 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
    USB Information: ?
      Apple Inc. Built-in iSight
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Bose Corporation Bose USB Audio
      Apple Computer, Inc. IR Receiver
    Gatekeeper: ?
      Mac App Store and identified developers
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.macpaw.CleanMyMac2.Agent.plist Support
      [running] com.trusteer.rooks.rooksd.plist Support
      [loaded] net.sourceforge.MonolingualHelper.plist Support
    Launch Agents: ?
      [running] com.trusteer.rapport.rapportd.plist Support
    User Login Items: ?
      iTunesHelper
    Internet Plug-ins: ?
      Google Earth Web Plug-in: Version: 5.1 Support
      Default Browser: Version: 537 - SDK 10.9
      Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
      OfficeLiveBrowserPlugin: Version: 12.3.6 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
      AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 Support
      Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
      iPhotoPhotocast: Version: 7.0
      QuickTime Plugin: Version: 7.7.3
      eMusicRemote: Version: (null) Support
      eMusic: Version: Unknown
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes: ?
      Flash Player  Support
      Flip4Mac WMV  Support
      Trusteer Endpoint Protection  Support
    Time Machine: ?
      Time Machine not configured!
    Top Processes by CPU: ?
          2% iTunes
          2% WindowServer
          0% coreaudiod
          0% fontd
          0% rapportd
    Top Processes by Memory: ?
      178 MB Finder
      133 MB com.apple.WebKit.WebContent
      109 MB iTunes
      92 MB Safari
      63 MB com.apple.quicklook.satellite
    Virtual Memory Information: ?
      24 MB Free RAM
      821 MB Active RAM
      807 MB Inactive RAM
      291 MB Wired RAM
      338 MB Page-ins
      680 KB Page-outs

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p) if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • The mac pro run very slow

    Mac pro run very slow

    First, back up all data immediately, as your boot drive might be failing.
    There are a few other possible causes of generalized slow performance that you can rule out easily.
    Reset the System Management Controller.
    If you have many image or video files on the Desktop with preview icons, move them to another folder.
    If applicable, uncheck all boxes in the iCloud preference pane.
    Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
    Check your keychains in Keychain Access for excessively duplicated items.
    Otherwise, take the steps below when you notice the slowdown.
    Step 1
    Launch the Activity Monitor application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
    Select the CPU tab of the Activity Monitor window.
    Select All Processes from the menu in the toolbar, if not already selected.
    Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
    Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
    Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
    Step 2
    If you have more than one user account, you must be logged in as an administrator to carry out this step.
    Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

  • Mac Pro runs very slow, any apps, accessing finder spinning ball

    For the past 3-4 months my Mac Pro is slowing down to about 2 to 3 times slower
    This is across the board no mater if it is an application or opening a finder window
    I made a new volume and a new install , no 3rd party apps just what was on the disk
    and updated to 10.5.8
    Same thing so i don't think it is software related
    I have noticed that my cpu memory maxis out very quickly im not using more than 1 or 2 apps and page outs are 2 to 3 times the page ins,
    last night i can't use the mouse like i used to i have to almost hit the buttons
    to do anything, it's as if is pressure sensitive
    If you like i can send you jpgs of the activity Monitor but i don't know what you want from the Activity Monitor
    I'm worried that it night be a memory problem i have run almost all diagnostic programs all report no problems
    I have a Mac Pro 2.66 dual-core
    with 2 GB memory
    running 10.5.8
    I know that you might ask for more specific info, just tell me what to do
    I need to find out what's going on before something with the hardware causes expensive repair and data loss
    Please i need help
    Thank anybody
    Steve knox

    Hi Steve,
    My first suggestion is to run the Apple Hardware Test DVD, My next would be to download TechTool Deluxe and see what it says.
    The AHT DVD is run the same way as the System Install DVD, just restart holding the C-key with the AHT DVD inserted.
    And here is a link to TechTool Deluxe:
    https://support.apple.com/techtooldeluxe/main?id=dl
    Hope this helps you out.
    Kind regards,
    Peter

  • My MacBook Pro is running very slow. Can you help me, please?

    Problem description:
    My MacBook Pro is running very slow lately. Can you have a look at this and offer feedback for me. Thanks.
    EtreCheck version: 2.1.5 (108)
    Report generated December 30, 2014 at 8:08:29 AM EST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      AMD Radeon HD 6490M - VRAM: 256 MB
      Color LCD 1440 x 900
      VX2450 SERIES 1920 x 1080 @ 60 Hz
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: 18:10:34
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 499.25 GB (63.27 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) [Support]
      [not loaded] com.wdc.driver.1394HP (1.0.9) [Support]
      [not loaded] com.wdc.driver.USBHP (1.0.11) [Support]
      [not loaded] jp.co.panasonic.driver.p2drivefamily (2.4.0 - SDK 10.6) [Support]
      /System/Library/Extensions/P2DriveFamilyDriver.kext/Contents/PlugIns
      [not loaded] jp.co.panasonic.driver.PCD35Device (1.2.0 - SDK 10.6) [Support]
      [not loaded] jp.panasonic.iokit.P2FireWireSBP2 (4.2.0 - SDK 10.6) [Support]
      /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) [Support]
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) [Support]
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) [Support]
    Startup Items: ℹ️
      Jaksta: Path: /Library/StartupItems/Jaksta
      Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.adobe.CS5ServiceManager.plist [Support]
      [invalid?] com.oracle.java.Java-Updater.plist [Support]
      [running] com.seagate.SeagateStorageGauge.plist [Support]
      [loaded] org.glimmerblocker.updater.plist [Support]
    Launch Daemons: ℹ️
      [running] com.backblaze.bzserv.plist [Support]
      [loaded] com.bombich.ccc.plist [Support]
      [running] com.memeo.Memeod.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [invalid?] com.oracle.java.Helper-Tool.plist [Support]
      [invalid?] com.starfield.backupservice.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.adobe.ARM.[...].plist [Support]
      [loaded] com.adobe.ARM.[...].plist [Support]
      [running] com.backblaze.bzbmenu.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
    User Login Items: ℹ️
      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
      Skype ApplicationHidden (/Applications/Skype.app)
      Dropbox Application (/Applications/Dropbox.app)
      RealPlayer Downloader Agent Application (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
      MemeoAgent Application (/Library/Application Support/Memeo/Memeo Backup/Agents/MemeoAgent.app)
      ConnectService Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.4-10.5: Version: 10.3.183.10 [Support]
      Default Browser: Version: 537 - SDK 10.9
      AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Support]
      FlashPlayer-10.6: Version: 10.3.183.10 [Support]
      AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
      Flash Player: Version: 10.3.183.10 Mismatch! Adobe recommends 16.0.0.235
      QuickTime Plugin: Version: 7.7.3
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
      AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
      EPPEX Plugin: Version: 4.1.0.0 [Support]
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    User internet Plug-ins: ℹ️
      WbeTools64_14: Version: 1.0.16.16 © 2010 Starfield Technologies, Inc. [Support]
      Picasa: Version: 1.0 - SDK 10.6 [Support]
      fileEditTool64_15: Version: 1.0.24.36 © 2011 [Support]
      RealPlayer Plugin: Version: Unknown [Support]
    Safari Extensions: ℹ️
      iSkyDeluxe [Installed]
      iTube Studio [Installed]
    Audio Plug-ins: ℹ️
      DVCPROHDAudio: Version: 1.3.2
    3rd Party Preference Panes: ℹ️
      Backblaze Backup  [Support]
      Flash Player  [Support]
      GlimmerBlocker  [Support]
    Time Machine: ℹ️
      Auto backup: YES
      Destinations:
      WD - Time Machine Bkup [Local]
      Total size: 1.00 TB
      Total number of backups: 33
      Oldest backup: 2013-06-19 12:42:52 +0000
      Last backup: 2014-12-26 20:37:43 +0000
      Size of backup disk: Excellent
      Backup size 1.00 TB > (Disk size 0 B X 3)
    Top Processes by CPU: ℹ️
          4% WindowServer
          3% bztransmit
          1% mds_stores
          0% Google Chrome
          0% RealPlayer Downloader Agent
    Top Processes by Memory: ℹ️
      125 MB Google Chrome
      103 MB Finder
      94 MB Google Chrome Helper
      69 MB Mail
      60 MB bztransmit
    Virtual Memory Information: ℹ️
      29 MB Free RAM
      967 MB Active RAM
      947 MB Inactive RAM
      1.13 GB Wired RAM
      3.60 GB Page-ins
      200 MB Page-outs
    Diagnostics Information: ℹ️
      Dec 29, 2014, 01:58:39 PM Self test - passed
      Dec 27, 2014, 03:22:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/AirPort Utility_2014-12-27-152225_[redacted].crash

    You don't need ANY of this external drive software, you should uninstall them.
      /System/Library/Extensions
      [not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) [Support]
      [not loaded] com.wdc.driver.1394HP (1.0.9) [Support]
      [not loaded] com.wdc.driver.USBHP (1.0.11) [Support]
      [not loaded] jp.co.panasonic.driver.p2drivefamily (2.4.0 - SDK 10.6) [Support]
    Thats a start. Why are you using Chrome? Of the three main browsers Chrome is probably the worst. Try Safari or Firefox. I'm not familiar with GlimmerBlocker or BackBlaze, you might try disabling them to see if things improve. I don't see any other software related issues.
    Edit: FlashPlayer is out of date. Update that by entering www.adobe.com into your browsers address bar and follow the links ro FP. Never click on a link to update software.....too many redirects to tainted installers.

  • Help - My Mac is running very slow

    My Mac claims to be using 50.2 gb in Other and I dont know how to find out what an earth it all is. I need to reduce as I only have 21gb left of my 120gb and my machine is running a little slow.
    Can anyone help me

    First, back up all data immediately, as your boot drive might be failing.
    Take these steps when you notice the problem.
    Step 1
    Launch the Activity Monitor application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
    Select the CPU tab of the Activity Monitor window.
    Select All Processes from the menu in the toolbar, if not already selected.
    Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
    Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
    Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
    Step 2
    You must be logged in as an administrator to carry out this step.
    Launch the Console application in the same way as above. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
    Post the 50 or so most recent messages in the log — the text, please, not a screenshot.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into a message.
    Important: Some personal information, such as your name, may appear in the log. Edit it out before posting.

  • I recently installed Maverick and now my Mac is running very slow

    i recently installed Maverick and now i am running very slow.

    Please download, install and run Etrecheck.
    Etrecheck was developed as a simple Mac diagnostic tool by a regular Apple Support forum user and contributor named Etresoft.
    Etrecheck is a small, unobstrusive app that compiles a snapshot of your entire Mac hardware system and installed software.
    http://www.etresoft.com/etrecheck
    Copy/paste and post its report here in another reply thread so that we have a complete profile of your Mac's hardware and installed software so we can all help with your Mac performance issues.

  • IMac running very slow; how can I fix it?

    My iMac is running so slow, I can hardly use it all.  All kinds of spinning balls, etc.  I don't even know where to look to diagnose.  If I restart, it will be faster for awhile.  Both Safari and Firefox are running very slow...or not at all.  I have repaired permissions and hard drive.  I have dumped permissions for Safari and Finder and anything else that seemed involved.  I checked my memory....this is the report I got.  Does the fact that the first one say "disabled" mean anything?  I will appreciate help you can give me.
    Memory Slots:
      ECC:          Disabled
    BANK 0/DIMM0:
      Size:          1 GB
      Type:          DDR2 SDRAM
      Speed:          667 MHz
      Status:          OK
      Manufacturer:          0xCE00000000000000
      Part Number:          0x4D342037305432393533455A332D43453620
      Serial Number:          0x772E336D
    BANK 1/DIMM1:
      Size:          1 GB
      Type:          DDR2 SDRAM
      Speed:          667 MHz
      Status:          OK
      Manufacturer:          0x2C00000000000000
      Part Number:          0x3848544631323836344844592D3636374531
      Serial Number:          0xE00CB01C

    Questions and Answers:
    How full is your Mac's hard drive? * Capacity: 248.92 GB.   * Available:175.18.  *Used 73.75GB on disk.
    How many applications do you run simultaneously in the background while working in another application?    *Not many.  I try to remember to quit open apps especially when the computer runs slowly.  I always have open Calendar, Mail, Safari.
    Do you run any antivirus software on your Mac? Antivirus software can slow down the normal operation of OS X.    *I have an anti virus but I do not let it run.  I turn in on to check files and email now and then.
    Do you run any "crapware" like Mackeeper or any other type of so called hard drive "cleaning" apps? *No, I have none.
    One thing I notice is that when I turn it off at night, it runs very well the next day until I've been on it for a few hours then it gets really bad.  Last night, it wouldn't work at all so I gave up and turned it off.  This afternoon I turned it back on and it has been working very well ever since. 
    Thanks for looking at this.  I have never checked my hard drive before so I didn't know how much it had on it, but it doesn't seem like it is too full.

  • My Mac is running very slow lately

    My Macbook is running excrushiatingly slow lately and I'm really not sure what the problem is or how to fix it. I've never had to delve into what makes a Mac tick before because I've simply never had many problems with it so I really don't know where to even start. Pretty much all of my apps are running slow and the turney rainbow circle thing keeps appearing for longer and longer each time I load a new page in Safari, I open my image folder through Photoshop, I want to play a song in iTunes, whatever I do, my Mac just seems to have to think really hard about it. I've googled the problem and all I seem to find are nonsense sites trying to get me to download something to clean up my Mac or organise my Trash or make my Apps run faster, etc.

    Hey Beckalooby,
    Thanks for the question. I understand you are experiencing performance issues with your Mac Pro. The following resource may provide a solution:
    OS X Mavericks: If your Mac runs slowly
    http://support.apple.com/kb/PH13895
    Thanks,
    Matt M.

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