My mac is very slow with almost constant pinwheel activity
I have a mid 2012 Macbook Pro running OSX10.10.2. Ever sine loading Yosemite however it has become slow and I get a lot of pinwheel activity. Even typing is very laggy i.e. the letters sometimes take a long time to appear. I have just booted up in safe mode to eliminate third party software and the problem persists.
I have run Etrecheck and the report follows:
Problem description:
Safe Mode check 1 Feb 2015
EtreCheck version: 2.1.7 (114)
Report generated 1 February 2015 10:26:14 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 228
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:7:14
Disk Information: ℹ️
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.89 GB (373.87 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
[not loaded] com.kaspersky.kext.kimul.44 (44) [Support]
[not loaded] com.kaspersky.kext.mark.1.0.5 (1.0.5) [Support]
/Library/Extensions
[loaded] com.kaspersky.kext.klif (3.0.5a45) [Support]
[not loaded] com.kaspersky.nke (2.0.0a12) [Support]
/System/Library/Extensions
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) [Support]
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) [Support]
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.8) [Support]
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.8) [Support]
[not loaded] com.ZyDAS.driver.ZD1211RevB (4.5.7d0) [Support]
[not loaded] com.ZyDAS.driver.ZD1211USB (4.5.7d0) [Support]
[not loaded] com.echofx.usbvision.kext (1.0.0) [Support]
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) [Support]
[not loaded] com.markspace.driver.Android.RNDIS (1.2) [Support]
[not loaded] com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) [Support]
[not loaded] com.novatelwireless.driver.3G (3.0.13) [Support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.13) [Support]
[not loaded] com.option.driver.Option72 (2.15.0) [Support]
[not loaded] com.option.driver.OptionHS (3.26.0) [Support]
[not loaded] com.option.driver.OptionMSD (1.21.0) [Support]
[not loaded] com.option.driver.OptionQC (1.11.0) [Support]
[not loaded] com.realtek.driver.RTL8192SU (1080 - SDK 10.7) [Support]
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.38) [Support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.38) [Support]
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Support]
[not loaded] com.vodafone.driver (3.0.9) [Support]
[not loaded] com.zte.driver.cdc_ecm_qmi (1.0.1) [Support]
[not loaded] com.zte.driver.cdc_usb_bus (1.0.1) [Support]
[not loaded] de.novamedia.driver.NMSamsung (0.0.2) [Support]
[not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) [Support]
[not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) [Support]
/System/Library/Extensions/NMHuaweiPhonesVTPCDC_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMControl (3.2.12) [Support]
/System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMData (3.2.12) [Support]
/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
[not loaded] com.novatelwireless.driver.3GData (3.0.13) [Support]
/System/Library/Extensions/USBVision X.kext/Contents/PlugIns
[not loaded] com.echofx.usbvision.kext.audio (1.0.0) [Support]
[not loaded] com.echofx.usbvision.kext.information (1.0.0) [Support]
[not loaded] com.echofx.usbvision.kext.noseize.classic (1.0.0) [Support]
/System/Library/Extensions/Vodafone.kext/Contents/PlugIns
[not loaded] com.vodafone.driver.Data (3.0.9) [Support]
Problem System Launch Agents: ℹ️
[loaded] com.paragon.NTFS.trial.plist [Support]
[loaded] com.paragon.NTFS.upd.plist [Support]
Problem System Launch Daemons: ℹ️
[failed] com.apple.watchdogd.plist [Details]
Launch Agents: ℹ️
[not loaded] com.brother.LOGINserver.plist [Support]
[not loaded] com.divx.dms.agent.plist [Support]
[not loaded] com.divx.update.agent.plist [Support]
[not loaded] com.google.keystone.agent.plist [Support]
[not loaded] com.kaspersky.kav.gui.plist [Support]
[not loaded] com.oracle.java.Java-Updater.plist [Support]
[not loaded] com.trusteer.rapport.rapportd.plist [Support]
[not loaded] syncmateStarter.plist [Support]
Launch Daemons: ℹ️
[not loaded] com.adobe.fpsaud.plist [Support]
[not loaded] com.google.keystone.daemon.plist [Support]
[not loaded] com.kaspersky.kav.plist [Support]
[not loaded] com.klieme.TimeMachineScheduler.plist [Support]
[not loaded] com.microsoft.office.licensing.helper.plist [Support]
[not loaded] com.oracle.java.Helper-Tool.plist [Support]
[not loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[not loaded] com.trusteer.rooks.rooksd.plist [Support]
User Launch Agents: ℹ️
[not loaded] com.adobe.ARM.[...].plist [Support]
[not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
[not loaded] NavService.plist [Support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
OVSHelper: Version: 1.1 [Support]
Default Browser: Version: 600 - SDK 10.10
RealPlayer Plugin: Version: Unknown [Support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Support]
DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Support]
NavIn: Version: NavIn_x86_64 1.0.0.0 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.296 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
npNavLaunch: Version: NavLaunch_x86_64 1.0.0.0 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Support]
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
EPPEX Plugin: Version: 10.0 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 [Support]
Safari Extensions: ℹ️
URLAdvisor [Cached]
URL Advisor [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
FUSE for OS X (OSXFUSE) [Support]
Java [Support]
Paragon NTFS for Mac ® OS X [Support]
TimeMachineScheduler [Support]
Trusteer Endpoint Protection [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 498.89 GB Disk used: 125.02 GB
Destinations:
Time Machine 2 [Local]
Total size: 1.00 TB
Total number of backups: 27
Oldest backup: 2013-10-07 14:34:04 +0000
Last backup: 2015-01-31 16:56:56 +0000
Size of backup disk: Adequate
Backup size 1.00 TB > (Disk used 125.02 GB X 3)
Top Processes by CPU: ℹ️
3% WindowServer
3% Safari
0% com.apple.WebKit.WebContent
0% SpotlightNetHelper
Top Processes by Memory: ℹ️
155 MB Safari
120 MB com.apple.WebKit.WebContent
86 MB CalendarAgent
86 MB Dock
69 MB Finder
Virtual Memory Information: ℹ️
12.48 GB Free RAM
3.15 GB Active RAM
483 MB Inactive RAM
1.06 GB Wired RAM
794 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 1, 2015, 10:19:47 AM Self test - passed
Jan 30, 2015, 09:31:25 PM /Library/Logs/DiagnosticReports/Safari_2015-01-30-213125_[redacted].hang
Jan 30, 2015, 06:01:12 PM /Library/Logs/DiagnosticReports/spindump_2015-01-30-180112_[redacted].crash
Jan 30, 2015, 06:10:52 PM /Library/Logs/DiagnosticReports/CCleaner_2015-01-30-181052_[redacted].hang
Jan 29, 2015, 10:45:39 AM /Library/Logs/DiagnosticReports/NavService_2015-01-29-104539_[redacted].hang
I can't see anything wrong.
Thoughts Please.. Ian
I've just rebooted and run Etrecheck again:
Problem description:
2nd check 1 Feb 2015
EtreCheck version: 2.1.7 (114)
Report generated 1 February 2015 12:59:48 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 228
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 1:55:1
Disk Information: ℹ️
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.89 GB (373.76 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Easy VHS to DVD/Easy VHS to DVD Capture.app
[not loaded] com.elgato.driver.Pluto2 (1.1) [Support]
/Applications/Easy VHS to DVD/Toast 9 Basic.app
[not loaded] com.roxio.BluRaySupport (1.1.6) [Support]
[not loaded] com.roxio.TDIXController (2.0) [Support]
/Applications/Hotspot Shield.app
[not loaded] com.anchorfree.tun (1.0) [Support]
/Applications/SyncMate.app
[not loaded] com.eltima.SyncMate.kext (0.2.5b15) [Support]
/Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
[loaded] com.kaspersky.kext.kimul.44 (44) [Support]
[loaded] com.kaspersky.kext.mark.1.0.5 (1.0.5) [Support]
/Library/Extensions
[loaded] com.kaspersky.kext.klif (3.0.5a45) [Support]
[loaded] com.kaspersky.nke (2.0.0a12) [Support]
/System/Library/Extensions
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) [Support]
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) [Support]
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.8) [Support]
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.8) [Support]
[not loaded] com.ZyDAS.driver.ZD1211RevB (4.5.7d0) [Support]
[not loaded] com.ZyDAS.driver.ZD1211USB (4.5.7d0) [Support]
[not loaded] com.echofx.usbvision.kext (1.0.0) [Support]
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) [Support]
[loaded] com.markspace.driver.Android.RNDIS (1.2) [Support]
[not loaded] com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) [Support]
[not loaded] com.novatelwireless.driver.3G (3.0.13) [Support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.13) [Support]
[not loaded] com.option.driver.Option72 (2.15.0) [Support]
[not loaded] com.option.driver.OptionHS (3.26.0) [Support]
[not loaded] com.option.driver.OptionMSD (1.21.0) [Support]
[not loaded] com.option.driver.OptionQC (1.11.0) [Support]
[not loaded] com.realtek.driver.RTL8192SU (1080 - SDK 10.7) [Support]
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.38) [Support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.38) [Support]
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Support]
[not loaded] com.vodafone.driver (3.0.9) [Support]
[not loaded] com.zte.driver.cdc_ecm_qmi (1.0.1) [Support]
[not loaded] com.zte.driver.cdc_usb_bus (1.0.1) [Support]
[not loaded] de.novamedia.driver.NMSamsung (0.0.2) [Support]
[not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) [Support]
[not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) [Support]
/System/Library/Extensions/NMHuaweiPhonesVTPCDC_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMControl (3.2.12) [Support]
/System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMData (3.2.12) [Support]
/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
[not loaded] com.novatelwireless.driver.3GData (3.0.13) [Support]
/System/Library/Extensions/USBVision X.kext/Contents/PlugIns
[not loaded] com.echofx.usbvision.kext.audio (1.0.0) [Support]
[not loaded] com.echofx.usbvision.kext.information (1.0.0) [Support]
[not loaded] com.echofx.usbvision.kext.noseize.classic (1.0.0) [Support]
/System/Library/Extensions/Vodafone.kext/Contents/PlugIns
[not loaded] com.vodafone.driver.Data (3.0.9) [Support]
Problem System Launch Agents: ℹ️
[loaded] com.paragon.NTFS.trial.plist [Support]
[loaded] com.paragon.NTFS.upd.plist [Support]
Launch Agents: ℹ️
[running] com.brother.LOGINserver.plist [Support]
[loaded] com.divx.dms.agent.plist [Support]
[loaded] com.divx.update.agent.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.kaspersky.kav.gui.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[running] com.trusteer.rapport.rapportd.plist [Support]
[running] syncmateStarter.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[running] com.kaspersky.kav.plist [Support]
[loaded] com.klieme.TimeMachineScheduler.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[running] com.trusteer.rooks.rooksd.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
[loaded] NavService.plist [Support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
OVSHelper: Version: 1.1 [Support]
Default Browser: Version: 600 - SDK 10.10
RealPlayer Plugin: Version: Unknown [Support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Support]
DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Support]
NavIn: Version: NavIn_x86_64 1.0.0.0 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.296 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
npNavLaunch: Version: NavLaunch_x86_64 1.0.0.0 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Support]
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
EPPEX Plugin: Version: 10.0 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 [Support]
Safari Extensions: ℹ️
URLAdvisor [Cached]
URL Advisor [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
FUSE for OS X (OSXFUSE) [Support]
Java [Support]
Paragon NTFS for Mac ® OS X [Support]
TimeMachineScheduler [Support]
Trusteer Endpoint Protection [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 498.89 GB Disk used: 125.13 GB
Destinations:
Time Machine 2 [Local]
Total size: 1.00 TB
Total number of backups: 27
Oldest backup: 2013-10-07 14:34:04 +0000
Last backup: 2015-01-31 16:56:56 +0000
Size of backup disk: Adequate
Backup size 1.00 TB > (Disk used 125.13 GB X 3)
Top Processes by CPU: ℹ️
4% Safari
4% WindowServer
1% com.apple.WebKit.WebContent
0% fontd
0% kav_agent
Top Processes by Memory: ℹ️
223 MB kav
206 MB Safari
137 MB mds_stores
127 MB com.apple.WebKit.WebContent
86 MB spindump
Virtual Memory Information: ℹ️
8.90 GB Free RAM
5.58 GB Active RAM
1.43 GB Inactive RAM
1.27 GB Wired RAM
1.99 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 1, 2015, 11:05:23 AM Self test - passed
Jan 30, 2015, 09:31:25 PM /Library/Logs/DiagnosticReports/Safari_2015-01-30-213125_[redacted].hang
Jan 30, 2015, 06:10:52 PM /Library/Logs/DiagnosticReports/CCleaner_2015-01-30-181052_[redacted].hang
Jan 30, 2015, 06:01:12 PM /Library/Logs/DiagnosticReports/spindump_2015-01-30-180112_[redacted].crash
The last item 'Diagnostics' reported 'hangs' and crashes??. Any advise please.
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IMac very slow with near constant beach ball :(
Any help is much appreciated! Here is my EtreCheck report:
EtreCheck version: 2.0.2 (86)
Report generated October 12, 2014 at 8:34:25 PM EDT
Hardware Information: ℹ️
iMac (27-inch, Mid 2010) (Verified)
iMac - model: iMac11,3
1 3.2 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
empty empty empty empty
BANK 1/DIMM1
empty empty empty empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.9.4 (13E28) - Uptime: 3 days 14:14:11
Disk Information: ℹ️
WDC WD1001FALS-40Y6A0 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (689.05 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Configuration files: ℹ️
/etc/sysctl.conf - Exists
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Incompatible Software/Parallels Service.app
[not loaded] com.parallels.kext.prl_hid_hook (6.0 12094.676494) Support
[not loaded] com.parallels.kext.prl_hypervisor (6.0 12094.676494) Support
[not loaded] com.parallels.kext.prl_netbridge (6.0 12094.676494) Support
[not loaded] com.parallels.kext.prl_usb_connect (6.0 12094.676494) Support
[not loaded] com.parallels.kext.prl_vnic (6.0 12094.676494) Support
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.2) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.67) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.67) Support
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) Support
[not loaded] com.wdc.driver.1394HP (1.0.9) Support
[not loaded] com.wdc.driver.USBHP (1.0.11) Support
Problem System Launch Daemons: ℹ️
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[running] com.rim.BBLaunchAgent.plist Support
[running] com.teamviewer.teamviewer.plist Support
[running] com.teamviewer.teamviewer_desktop.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.ea.origin.ESHelper.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.rim.BBDaemon.plist Support
[running] com.teamviewer.teamviewer_service.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[running] com.akamai.single-user-client.plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
GrowlHelperApp UNKNOWN (missing value)
SplashtopRemoteStreamer ApplicationHidden (/Applications/SplashtopRemoteStreamer.app)
MyTomTomSA ApplicationHidden (/Applications/MyTomTomSA.app)
Google Drive Application (/Applications/Google Drive.app)
TomTomHOMERunner ApplicationHidden (/Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
Origin Application (/Applications/Origin.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
WDQuickView Application (/Incompatible Software/WDQuickView.app)
BlackBerry Device Manager ApplicationHidden (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.4.2.18903 Support
Unity Web Player: Version: UnityPlayer version 4.5.1f3 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.9 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.2.18903 Support
SharePointBrowserPlugin: Version: 14.2.3 - SDK 10.6 Support
AdobePDFViewer: Version: 10.1.9 Support
CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
JavaAppletPlugin: Version: Java 7 Update 25 Check version
User Internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.5 Support
ZoomUsPlugIn: Version: 1.0 - SDK 10.8 Support
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences Support
Flash Player Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 310.29 GB
Destinations:
WD Backup Drive [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 310.29 GB X 3)
Top Processes by CPU: ℹ️
5% Mail
3% WindowServer
2% ARM
1% firefox
0% mds_stores
Top Processes by Memory: ℹ️
649 MB firefox
107 MB Mail
56 MB plugin-container
47 MB mds_stores
47 MB Finder
Virtual Memory Information: ℹ️
249 MB Free RAM
892 MB Active RAM
1.03 GB Inactive RAM
688 MB Wired RAM
4.81 GB Page-ins
214 MB Page-outsI am memory disabled which means I cannot remember what just happened most of the time.
Carbon Copy Cloner Back ups no longer work despite recent software update. They fail with a message that a process was taking too long. The drive verifies on all partitions.
Time capsule and Carbon Copy Cloner backups are nearly current.
Parallels Desktop was failing. Updated to current version. It loads but doesn't reach usability.
Repeated messages in console nsf0 failed (best I can remember).
Pinwheels that go on and on. I launch Activity Monitor and then force quit the stuck application
Dreamweaver starts with notification that a file is missing.
Komodo runs fine.
This morning I began to write down console messages:
Failed to copy info dictionary for bundle /System/Library/UserEventPlugins/o1fUIplugin.plugin
SMC:smcReadKeyAction ERROR: smcReadData8 failed for keyLsNM
Previous Shutdown cause 3
Airport: LinkDown on En1. Reason 8 (Disassociated because station leaving.)
mDNSResponder: mDNSSetSecretForDomain: ERROR: Could not convert shared secret from base??? domain . key humbill
apsd: CGSLookupServerR???Port: Failed to look up the root port for "com.apple.windowserver.active (1102)
apsd: Unable to bootstrap.lookup connection port 'com.apple. - 12 items
aosnotifyd: assertion failed: 13F34: liblauch.dyhb + 25164
I have tried removing most plists and them putting them back one at a time.
I have gone to the Apple Store for help but the trip was fruitless. -
Facebook loading is very slow with nearly no images , i'm using mac
facebook loading is very slow with nearly no images , i'm using mac os x 10.8
i did it many times and the same problem exists
-
Help!My MBP is suddenly very slow with frequent loading icon
Was working perfectly Sunday then woke up on Monday and it was suddenly very slow and almost every task prompts the spinning loading icon. Tried a software update, but didn't solve anything. Below is my etrecheck please reply with any suggestions!
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 512 MB
System Software:
OS X 10.8.5 (12F45) - Uptime: 0 days 7:3:51
Disk Information:
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (445.33 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Fitbit Inc. Fitbit Base Station
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Startup Items:
BIND: Path: /System/Library/StartupItems/BIND
NortonMissedTasks: Path: /Library/StartupItems/NortonMissedTasks
NUMCompatibilityCheck: Path: /Library/StartupItems/NUMCompatibilityCheck
SymDCInit: Path: /Library/StartupItems/SymDCInit
TrackDelete: Path: /Library/StartupItems/TrackDelete
VolumeAssist: Path: /Library/StartupItems/VolumeAssist
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.barebones.authd.plist 3rd-Party support link
[System] com.bombich.ccc.scheduledtask.806652FC-A0D3-423B-B349-8DF1C01ECCBD.plist 3rd-Party support link
[System] com.bombich.ccc.scheduledtask.DE400061-A39F-4691-861A-7F9DB4E6BF67.plist 3rd-Party support link
[System] com.fitbit.galileod.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
Launch Agents:
[System] com.google.keystone.agent.plist 3rd-Party support link
[System] com.hp.devicemonitor.plist 3rd-Party support link
[System] com.hp.messagecenter.launcher.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
SymSecondaryLaunch
Google Updater Helper
Internet Plug-ins:
DirectorShockwave: Version: 11.5.8r612 3rd-Party support link
o1dbrowserplugin: Version: 5.1.7.17873 3rd-Party support link
Google Earth Web Plug-in: Version: 6.1 3rd-Party support link
Flip4Mac WMV Plugin: Version: 2.1.0.33 3rd-Party support link
Silverlight: Version: 5.1.20513.0 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
DivXBrowserPlugin: Version: 2.0 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 6.0
googletalkbrowserplugin: Version: 5.1.7.17873 3rd-Party support link
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
AdobePDFViewer: Version: 9.5.1 3rd-Party support link
CANONiMAGEGATEWAYDL: Version: 3.1.0.2 3rd-Party support link
QuickTime Plugin: Version: 7.7.1
SharePointBrowserPlugin: Version: 14.3.2 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: 14.3.0 - SDK 10.8 Outdated! Update
Audio Plug-ins:
AirPlay: Version: 1.7 - SDK 10.8
iSightAudio: Version: 7.7.1 - SDK 10.8
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.8
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Growl 3rd-Party support link
Norton FileSaver
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 50.22 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 0 B
Total number of backups: 0
Size of backup disk: Too small
Backup size 0 B < (Disk used 50.22 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
/sbin excluded from backup!
/usr excluded from backup!
/System excluded from backup!
/bin excluded from backup!
/private excluded from backup!
/Library excluded from backup!
/Applications excluded from backup!
Top Processes by CPU:
7% Finder
7% WindowServer
6% Google Chrome
1% hidd
1% EtreCheck
Top Processes by Memory:
156 MB Google Chrome
102 MB mds
52 MB Google Chrome Helper
41 MB WindowServer
41 MB Finder
Virtual Memory Information:
1.35 GB Free RAM
1.22 GB Active RAM
248 MB Inactive RAM
1.19 GB Wired RAM
2.01 GB Page-ins
0 B Page-outsHey paoloac,
Thanks for the question. I understand that you are experiencing issues with your MacBook. The following resource may provide a solution:
OS X Mountain Lion: If your Mac runs slowly
http://support.apple.com/kb/PH10798
Thanks,
Matt M. -
My macbook pro is running very slow with some strange mouse and window movements. The trackpad is very unresponsive and when responding the cursor moves on its own and/or very erratically. When on safari the window suddenly zooms in or highlights words and looks them up via dictionary. I currently have a wireless mouse connected and I am still having the same problems.
I fee like I may have a virus or my laptop is perhaps being accessed remotely. All of the sharing options are unchecked.
HELP PLEASE
Very worried!!Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
after the chime press and hold down the OPTION key until the boot manager screen appears.
Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo). -
I have a 4 yr. old iMac. I recently got a trojan on it that sent out emails to my address book. I got Norton Internet Security for Mac, and now my Mac is running slow, with way too many spinning beach balls of death. Was it a mistake to install Norton?
yankeecat wrote:
I have a 4 yr. old iMac. I recently got a trojan on it that sent out emails to my address book.
There is no such Trojan or other malware known today that will do that using OS X nor has there ever been one. The most probable explanation is that somebody hacked into your e-mail account on the server, so you should change that password to something stronger right away. If it had come from your Mac then there would almost certainly be copies of those messages in your Sent Mail mailbox. -
i get constant buffering very slow downloads and the pinwheel. is there a keystroke remedy for this??
No magical keystroke remedy. The causes for this can be complicated.
http://www.thexlab.com/faqs/sbbod.html
Also check the health of the drive with the free demo of SMART Utiltiy.
http://www.volitans-software.com/smart_utility.php
Only happening while on the Internet or all over the place? What's your Internet speed?
http://www.speedtest.net/ -
Since dowloading Mavericks last week my Mac is very slow. Anyone else having this problem? any suggestions as to what to do to speed things up?
It will help people help you better if you post your iMac variant and Mac OSX version. Please do "About this Mac" from your Apple menu and, in the resulting window, click the "More Info" button. That will give this window:
The model is in the line I've indicated with the red arrow. Please also post the results for "Memory" and "Processor."
DO NOT post the serial number, however. -
After upgrading to mountain lion my mac is very slow?
Hello
After upgrading to mountain lion my mac is very slow
It was starting in 10 seconds and shuting dow in 5 seconds and now it's taking more than one minute to start it or shut down it and everything is slow
why????????/
ThanksFirst, back up all data immediately, as your boot drive might be failing.
Take these steps when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 2
You must be logged in as an administrator to carry out this step.
Launch the Console application in the same way as above. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Post the 50 or so most recent messages in the log — the text, please, not a screenshot.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into a message.
Important: Some personal information, such as your name, may appear in the log. Edit it out before posting. -
Graphic card problem maybe? Since when I have changed the hard drive to my macbook pro and I installed all the new softwares, my mac is very slow and the screen gives crazy pictures,could maybe be the graphic card, does anybody have experienced this?
after a restart it works for a time, but always slow. I went to the Applestore this afternoon and the made a check and said it would be the logicboard and they would have to change it for CHF 600 and it would be ready in 10 - 15 days
-
Imac is very slow with downloading mail
My imac is the ast weeks very slow with downlaoading mail.
I am using mail 5.3 from apple
Nothing has recently been chanched in my internet setting or internet speed
Anybody an idea what can be wrong?Hi, I worked out what you recommended, but I do not see any difference at speed.
Mail starts normal, though that is also somewhat slow,
Before it has finished downloading mail (even is there os no mail!) it takes sometimes 2 minutes!
Also there was no"boing"when starting up, with following your procedure, is it normal? -
My Mac is very slow and he can not run also slow the severity of what I do, I was watching a white screen Just can not play how I do it , How do I do it restore factory settings ???
please importantMy Mac is very slow and he can not run also slow the severity of what I do, I was watching a white screen Just can not play how I do it , How do I do it restore factory settings ???
please important -
Hi guys,
I am using AE Effects CS6 (11.0.4.2) on a new Macbook Pro with these specs:
2.8 GHz Intel Core i5
16 GB MHz DDR3
Intel Iris 1536 MB
The problem I am having is that when imported footage is visible as footage or a layer, AE becomes very slow with every click of the mouse on either the timeline or the footage in the viewer itself causing the color wheel to appear, often for 30 seconds at a time. Strangely, dealing with the composition has no issues.
Any ideas guys?
Thanks in advanceTry transcoding the footage to a production codec and see if that makes a difference.
Like, use the Adobe Media Encoder to make them something like QuickTime with the PhotoJPEG codec.
See if that helps with the performance. -
I installed iCloud yesterday, since the system is very slow, with pin wheel at every click
What can I do?I would ask in the dedicated iCloud forum. Good luck. https://discussions.apple.com/community/icloud
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