My Mac isnt' accepting my Sonar V-Studio serial number. How can I get it to accept it?

I've installed the Sonar driver, but when I install the VS Production Pack, a pop up displays "Invalid Serial Number. Please enter the serial number again'.
I've double checked the serial number and entered it a few times with no luck. I've entered the serial number is the letter O's just in case the zero's are O's. Still nothing. I no longer have the Apple phone support. Anyone have any tips that can help me?
Thanks

Hi dutchallen1,
You can use a download instead of the disk and license with your serial. The link can be found here: Other downloads select CS5, the program you use to have on disk. Please change the language of the page so you will get the correct language. Serials are limited to the language and the program so please be carefully selecting the correct suite or single program. Good luck!

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