My mac keeps freezing and every time I turn it on, the screen flashes purple for a second before it starts up.

Can anyone tell me why this keeps happening and how I can stop my mac from suddenly freezing? It's a 15 inch retina display.

Try a reset:
1. Hold the Sleep and Home button down (together) for about 10 seconds
2. Until you see the Apple logo (very important)

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I have a mac book pro running Lion 10.7.4 and every time I use Google Earth The computer crashes by lowering a black curtain and then asking me to hold the power button down until it closes and press the power button again to restart it. Can I fix this?

I have a mac book pro running Lion 10.7.4 and every time I use Google Earth The computer crashes by lowering a black curtain and then asking me to hold the power button down until it closes and press the power button again to restart it. Can I fix this? It bugs me when I'm looking at real estate.

I really don't have an answer for that one. I guess that while trying to get things working correctly, I would use the most basic monitor I had which in your case would be the Eizon using the Thunderbolt port and adaptor.
When you boot into Safe Mode the startup is quite slow, but you should get the Apple logo and then the spinning gear below it (release the SHIFT key when it appears.) Then after a little more time you should see a gray progress bar appear below the spinning gear. When that disappears the computer will startup to a login screen.

TS1702 Why does my phone keep freezing/pausing every time I try to watch a video?

Why does my phone keep freezing/pausing every time I try to watch a video?

Could you try both of these links to see if either work?
HTML5 video
Non-HTML5 video
Finally, what version is reported in stalled when you visit this page?
Flash Player Version
Thanks,
Chris

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Hello TracyOShea,
It sounds like your Mac is becoming unresponsive for no apparent reason. I recommend starting by resetting your computers SMC:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
Resetting the SMC for Mac Pro, Intel-based iMac, Intel-based Mac mini, or Intel-based Xserve
Shut down the computer.
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
Wait five seconds, then press the power button to turn on the computer.
Then perform a Safe Boot, and then restart the computer again and retest the issue:
OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/ht1564
To start up into Safe Mode (to Safe Boot), follow these steps.
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key.
The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple logo and the progress indicator (looks like a spinning gear).
After the logo appears, you should see a progress bar during startup. This indicates that your computer is performing a directory check as part of Safe Mode.
To leave Safe Mode, restart your computer without holding any keys during startup.
Thank you for using Apple Support Communities.
All the very best,
Sterling

My 3 apple products, an imac, a macbook air and a macbook lost their contact with their external hard disks. They were LaCie make. And every time I turn my laptops, I find the positions of the keys on their keyboards changed. Why is Apple silent?

After the latest apple IOS upgrade my 3 apple products, an imac, a macbook air and a macbook, lost their contact with their external hard disks. They were LaCie make. And every time I turn my laptops, I find the positions of the keys on their keyboards changed. Why is Apple silent? There are so many people complaining about this issue and expecting Apple to correct this issue that they have created.

Probably because it's not an Apple issue. I have Lacie EHD's connected to my MBAir and iMac, all work perfectly on Mavericks. In addition I don't have any keyboard issues on any of my Apple products. BTW IOS is only for IOS devices such as iPads, iPods and iPhones, Macs use OS X. The two OS's are seperate products designed to run on seperate products.

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I have tried to changed my Apple ID and every time I try to use the new Apple ID it won't let me because when i try to update an app the old ID comes up to sign in. I deleted that account so it will not let me use my new one.

Content and Apple IDs -
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 Cheers, Tom

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I've had the same problem, and sorted it using this:
Run the Boot Camp Assistant in OS X as normal and create a partition when asked, then insert your Windows 7 disc to reboot and begin the process proper.
Windows 7 requires the NTFS file system, so once in the installer just select your new partition (labelled BOOTCAMP), click on Drive options (Advanced) and choose to format it. Then select the newly formatted partition and continue.
Windows 7 will begin installing, and once it gets almost to the bottom of its checklist, it’ll try to reboot. Now, if you leave it here, you’ll get so far and see the black screen. Any further attempts to reboot will bring you to the same dead end.
Instead, restart and press a key to boot from the Windows 7 disc when prompted.
Rather than running the installation again, choose the little option at the bottom to Repair your computer. Decline any suggestions that pop up until you see a list of options with Command Prompt at the bottom. Choose that option.
At the Command Prompt, type DEL C:\WINDOWS\SYSTEM32\DRIVERS\ATIKMDAG.SYS to delete the default ATI driver, then close the window and reboot.
This time, Windows should successfully initialise a more appropriate display driver, allowing you into the desktop. From here insert your OS X disc to install the relevant hardware drivers as you normally would, then run Windows update to clear up any leftovers.
Read more: How to install Windows 7 on the new 27in iMac | PC Pro blog http://www.pcpro.co.uk/blogs/2009/10/26/how-to-install-windows-7-onto-the-new-27 in-imac/#ixzz0tinWW9tn

I recently updated a app on my iPad 2.it asked me to turn on an off my iPad so I did .now every time I turn it on the apple logo appears then it automatically shuts down an do the same untill the battery's gone ?

I recently updated a app on my iPad 2.it asked me to turn it off then on so I did .now every time I turn it on the apple logo appears then it automatically shuts down an does the same untill the battery's gone ?

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iTunes: Restoring iOS software

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I recently updated to the latest version of Itunes (11.1) and when i try to play music or tv shows, the sound lasts only for a second before going completely mute, anyone know how to fix this?

recently updated to the latest version of Itunes (11.1) and when i try to play music or tv shows, the sound lasts only for a second before going completely mute, anyone know how to fix this?

Check this thread out -> iTunes 10.4 & Multimedia Keyboard
It doesn't look like there is a fix yet, but some people in the thread are pointing to this workaround:
pikot wrote:
Following some suggestion i seem to have found a solution for the problem and my play/pause, next and previous buttons work with iTunes 10.4.1
- You need to open a text editor (like notepad) as an administrator.
- Open the SetPoint players.ini file (C:\Program Files\Logitech\SetPointP\players.ini)
- Edit the line under the [Players] section to match the line bellow (bold is the wndClass which is to be changed)
iTunes=wac,iTunes.exe,ITWindow,xxx,xxx,xxx,xxx,xxx,xxx,xxx,0,1,iTunes
- Save the file
- Restart the SetPoint and hopefully play/pause, next and previous buttons should work (at least they work for me)

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Then when i try and connect it to the computer it shows the no battery screen with just the lightning bolt. and when i try to restore it the screen flashes then resest to the no battery screen and i get error 1602. Do you know what is wrong with it? do you think its just the battery cause i can replace that for cheap or do you think the circuts are fried?

No. It sounds like the water destroyed the component inside the iPod.
About your only choice now it to take it to Apple and pay for a replacement.
Allan

Mac keeps freezing and crashing

Hi,
I'm on a late 2009 iMac (3.06 Intel Core 2 Duo, 12 GB 1067 DDR3, 1TB HD) with Yosemite. I installed Yosemite a few days ago. Previously I ran Mountain Lion.
While on Mountain Lion the mac suddenly started freezing and crashing. I could still move the cursor, and most of the time my sound kept working (although the screen had frozen I could keep on calling via Skype - music and videos mostly stopped working after a minute or so), but I had to force turn off the mac. Upon rebooting most of the time I couldn't get past the start-up screen with the grey progress bar and Apple logo. The problem persists with Yosemite. There isn't any specific program which seems to cause it - I've had crashes running many different things. It doesn't seem to be a kernel panic: I've had only one instance where the grey letters would show up. Otherwise it just crashes.
I've tried many things to fix it already:
- running DiskWarrior and removing corrupted files
- removing dubious third party extensions
- removing unnecessary login items/Launch Daemons/Launch Agents (after running EtreCheck)
- I ran AHT twice (nothing came up) and Rember once (idem)
- ran recovery mode to verify the disk (nothing came up)
- ran Safe Boot for a while (no crashes), which causes me to believe it's a software-related problem.
I reinstalled Yosemite yesterday. It will only boot into safe mode since. While booting normally I can't get past the white screen.
About three months ago a faulty HD was replaced and RAM (8 GB) was added, both done in an Apple store. I've no reason yet to believe it's hardware-related because every test comes up clean, but I'm obviously not sure.
I don't know what to do next other than bringing it to the store. Any help would be much appreciated. Because I'm in safe mode my EtreCheck report differs from the normal report - if it's helpful to post it anyway, I will.
Thanks!

EtreCheck version: 2.1.6 (109)
Report generated 29 janvier 2015 10:43:44 UTC+1
Télécharger EtreCheck à http://etresoft.com/etrecheck
Cliquez sur les liens [Aide] pour l’assistance avec les produits non-Apple.
Cliquez sur les liens [Détails] pour plus d'informations sur cette ligne.
Cliquez sur les liens [Adware] pour l’assistance avec la suppression d’adware.
Informations matérielles : ℹ️
iMac (27-inch, Late 2009) (Caractéristiques techniques)
iMac - modèle : iMac11,1
1 2.8 GHz Intel Core i7 CPU : 4-core
16 GB RAM Extensible
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
4 GB DDR3 1067 MHz ok
BANK 1/DIMM1
4 GB DDR3 1067 MHz ok
Bluetooth: Vieux - Handoff/Airdrop2 pas disponible
Wireless: en1: 802.11 a/b/g/n
Informations vidéo : ℹ️
ATI Radeon HD 4850 - VRAM : 512 MB
iMac 2560 x 1440
Logiciel du système : ℹ️
OS X 10.9.5 (13F34) - Temps depuis le démarrage : 18:31:17
Informations des disques : ℹ️
WDC WD10EARS-00Y5B1 disk0 : (1 TB)
EFI (disk0s1) <non monté> : 210 Mo
Macintosh HD (disk0s2) / : 999.35 Go (976.07 Go libre)
Recovery HD (disk0s3) <non monté> [Restauration] : 650 Mo
HL-DT-ST DVDRW GA11N
Informations USB : ℹ️
composite_device 7,81 GB
EFI (disk2s1) <non monté> : 210 Mo
OS X Mavericks Installer (disk2s2) /Volumes/OS X Mavericks Installer : 7.47 Go (1.40 Go libre)
Toshiba External USB 3.0 1 TB
EFI (disk4s1) <non monté> : 210 Mo
Back up Imac (disk4s2) /Volumes/Back up Imac : 999.86 Go (293.01 Go libre)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Western Digital My Passport 070C 499,41 GB
EFI (disk1s1) <non monté> : 210 Mo
WD boot (disk1s2) /Volumes/WD boot : 498.55 Go (472.71 Go libre)
Recovery HD (disk1s3) <non monté> [Restauration] : 650 Mo
Logitech Optical USB Mouse
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Gatekeeper : ℹ️
Mac App Store et développeurs identifiés
Extensions du noyau : ℹ️
/Library/Extensions
[engagé] at.obdev.nke.LittleSnitch (4228 - SDK 10.8) [Aide]
Agents de lancement : ℹ️
[en marche] at.obdev.LittleSnitchUIAgent.plist [Aide]
[désengagé] com.adobe.AAM.Updater-1.0.plist [Aide]
Daemons de lancements : ℹ️
[en marche] at.obdev.littlesnitchd.plist [Aide]
[engagé] com.adobe.fpsaud.plist [Aide]
[invalid?] com.lsreset.plist [Aide]
Éléments Ouverture : ℹ️
Aucun
Plug-ins internets : ℹ️
FlashPlayer-10.6 : Version : 16.0.0.296 - SDK 10.6 [Aide]
Flash Player : Version : 16.0.0.296 - SDK 10.6 [Aide]
QuickTime Plugin : Version : 7.7.3
JavaAppletPlugin : Version : 14.9.0 - SDK 10.7 Vérifier la version
Default Browser : Version : 537 - SDK 10.9
Plug-ins internets pour l’utilisateur : ℹ️
Dashlane : Version : Dashlane 1.0.0 - SDK 10.10 [Aide]
Extensions de Safari : ℹ️
Dashlane [Installé]
Panneaux de préférences tiers : ℹ️
Flash Player [Aide]
Time Machine : ℹ️
Time Machine n’est pas configuré !
L’utilisation du CPU par processus : ℹ️
      3% WindowServer
      1% fontd
      1% Safari
      0% PluginProcess
      0% Dashlane
L’utilisation de la RAM par processus : ℹ️
515 Mo WebKitPluginHost
395 Mo com.apple.WebKit.WebContent
378 Mo firefox
326 Mo Safari
223 Mo PluginProcess
Informations de la mémoire virtuelle : ℹ️
7.06 Go RAM Disponible
7.25 Go RAM Active
1.50 Go RAM Inactive
1.35 Go RAM Résidente
1.80 Go Pages entrants
0 o Sorties pages
Informations du diagnostic : ℹ️
Jan 28, 2015, 10:45:51 PM /Users/[expurgé]/Library/Logs/DiagnosticReports/PokerStarsFR_2015-01-28-224551_ [expurgé].crash
Jan 28, 2015, 04:13:07 PM Examen de soi - succès

My I Mac keeps freezing, and shutting down apps.

Hello,
I have an I Mac, it keeps freezing, and when I open my applications it will shut them completley. (i.e Chrome keeps shutting down by itself, Skype dissapeared and Gimp is just a question (?) mark now )
I tried restarting the computer on safe mode, and I tried restarting it a couple times, after leaving it off for a couple of minutes. My computer has never been this slow and temperamental since I got it in 07. PLEASE HELP.
Is there a way to clean up my disk, or check erros, or just figure out what is causing my computer to act so slow?
I will gladly appreciate any suggestions from the pros!

PLEASE HELP ......

The hard drive on my MacBook died and I had it replaced. I can't locate my website files and every time I try to open my idisk it looks for a name and password (even reset my apple id as prompted) I keep being told that it's the wrong name or password?

The hard drive on my MacBook died and I had it replaced. Now I can't locate my website files and every time I try to open my finder/idisk it looks for a name and password (even reset my apple id as prompted) I keep being told that it's the wrong name or password? Any suggestions out there

Arty ~ Welcome to the Support Communities. iWeb can't import/open published HTML/media files on your iDisk. iWeb can only open its key Domain file which contains your site data — it's usually located here:
...If you don't have a backup of your Domain file (e.g. via Time Machine), paragraph 2.3 of this FAQ page gives some tips on how to use published files, graphics, photos, etc., to help rebuild the site from scratch:
http://iwebfaq.org/site/iWeb_Backup_retrieve.html
Also this thread may help:
Hard Drive replacement causes new/unknown user password?

My mac keeps freezing and every time I turn it on, the screen flashes purple for a second before it starts up.

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